Makios Technology Blog & News

How to Use Task View in Windows 11 to Stay Organized

Fri, 24 Jul 2026 23:06:22 GMT

Most people have experienced the same "too-many-open-windows" problem in Windows.

You start the day with Outlook, Teams, a browser, and maybe one document open. A few hours later, you have 17 windows, three spreadsheets, six browser tabs you swear are important, and absolutely no idea where that PDF went.

This is where the Task View feature in Windows 11 can help.

Task View gives you a visual overview of your open windows and lets you create separate virtual desktops for different projects, meetings, or areas of work. It is not flashy, and Microsoft probably will not make a dramatic commercial about it, but it can make a busy computer much easier to manage.

What Is Task View in Windows 11?

Task View is a Windows 11 multitasking feature that displays all your open application windows in one place.

It also allows you to create and manage multiple virtual desktops. Each desktop can contain a different group of open applications, helping you separate unrelated tasks without needing another computer or monitor.

For example, you could create:

A desktop for email, Teams, and daily administrative work
A desktop for accounting and financial applications
A desktop for a specific client or project
A clean desktop for meetings and presentations

The applications are still running on the same computer. Task View simply gives you a better way to organize and navigate them. Microsoft describes Task View as a more comprehensive alternative to basic application switching because it shows open windows and multiple desktops together.

How Do You Open Task View in Windows 11?

There are two primary ways to open Task View. The fastest method is the keyboard shortcut:

Windows key + Tab

You can also select the Task View button on the Windows 11 taskbar. The icon typically looks like two overlapping rectangles. Once Task View opens, Windows displays thumbnails of your active application windows. Select any thumbnail to bring that application to the front. Unlike Alt + Tab, Task View remains open after you release the keys. This gives you more time to review what is open, close unnecessary windows, switch desktops, or reorganize your workspace.

What Is the Difference Between Task View and Alt + Tab?

Task View and Alt + Tab are related, but they are not the same.

Alt + Tab is designed for quickly switching between open applications. Hold the Alt key, press Tab until you reach the application you need, and release the keys. The Windows key + Tab opens Task View, which provides a larger visual overview and access to virtual desktops.

A simple way to remember the difference is:

Use Alt + Tab when you know which application you want.
Use Windows key + Tab when you need to see everything or reorganize your workspace.

Alt + Tab is faster for basic switching. Task View is better for managing a crowded desktop or separating different types of work. Microsoft allows you to configure whether Alt + Tab shows windows from only your current desktop or from all virtual desktops. Those options are available under Settings > System > Multitasking.

How to Create a New Desktop Using Task View

Virtual desktops are where Task View becomes particularly useful.

To create a new desktop:

Press Windows key + Tab.
Select New desktop.
Switch to the new desktop.
Open the applications you want to use there.

You can create multiple desktops and switch between them as needed.

For example, Desktop 1 could contain your normal daily applications. Desktop 2 could contain everything related to a major project. Desktop 3 could be reserved for meetings, with only the presentation, supporting documents, and Teams open.

This keeps unrelated windows out of the way while allowing the applications to remain open.

How to Rename Virtual Desktops

Names make virtual desktops much easier to recognize.

Instead of leaving them named “Desktop 1,” “Desktop 2,” and “Desktop 3,” give them useful names such as:

Daily Work
Accounting
Client Project
Research
Meetings

To rename a desktop:

Open Task View.
Select the current desktop name.
Enter the new name.
Press Enter.

Microsoft also allows different virtual desktops to use different backgrounds, which can make it easier to see which workspace you are currently using. A different background is not essential, but it can prevent you from accidentally opening personal browser tabs during a client presentation. Sometimes technology helps protect us from ourselves.

How to Switch Between Virtual Desktops

You can switch desktops through Task View by pressing Windows key + Tab and selecting the desktop you need.

You can also use these keyboard shortcuts:

Windows key + Ctrl + Right Arrow: Move to the desktop on the right
Windows key + Ctrl + Left Arrow: Move to the desktop on the left

These shortcuts are especially useful when you regularly work across two or three desktops. Instead of reopening Task View every time, you can move between workspaces directly from the keyboard.

How to Move an Application to Another Desktop

Applications do not have to remain on the desktop where they were originally opened.

To move an application:

Open Task View.
Find the application window.
Drag the window onto another desktop.

You can also right-click the application thumbnail, select Move to, and choose the destination desktop.

This is helpful when a window ends up in the wrong workspace or when a small task becomes a larger project that deserves its own desktop. Windows also provides options to make a specific application window appear across multiple desktops. Depending on the application, you may see options to show that window or all windows from that application on every desktop.

How to Close a Virtual Desktop

Closing a virtual desktop does not normally close the applications running inside it.

To close a desktop:

Open Task View.
Move your pointer over the desktop thumbnail.
Select the X in the corner.

Windows moves the open applications from that desktop to another available desktop rather than shutting them down.

You can also close your current desktop using:

Windows key + Ctrl + F4

This makes it easy to remove a temporary workspace after finishing a project or meeting.

The Most Useful Task View Keyboard Shortcuts

These are the Task View and virtual desktop shortcuts worth remembering:

Windows key + Tab: Open Task View
Windows key + Ctrl + D: Create a new desktop
Windows key + Ctrl + Right Arrow: Switch to the desktop on the right
Windows key + Ctrl + Left Arrow: Switch to the desktop on the left
Windows key + Ctrl + F4: Close the current desktop

You do not need to memorize every Windows shortcut ever created. That sounds less like productivity and more like punishment. Start with Windows key + Tab. Add the others when virtual desktops become part of your normal workflow. Microsoft maintains these as the current Windows 11 shortcuts for working with multiple desktops.

Practical Ways to Use Task View at Work

Task View is most effective when each desktop has a clear purpose.

Separate Communication from Focused Work

Keep Outlook, Teams, and other communication applications on one desktop. Use another desktop for work that requires concentration. This does not stop messages from arriving, but it keeps them from occupying the same visual workspace as the task you are trying to complete.

Organize Different Clients or Projects

Create a desktop for each major project.

A project desktop might include:

The project folder in File Explorer
Relevant browser windows
Excel or Word documents
The project management platform
Notes and supporting applications

When you switch to that desktop, the project is effectively waiting where you left it.

Prepare for Meetings

Create a clean desktop before an important meeting.

Open only the applications, documents, and browser pages you plan to share. This reduces clutter and lowers the risk of displaying confidential information, unrelated email, or the 42 browser tabs you have been avoiding all week.

Separate Administrative and Operational Work

Business owners and managers frequently switch between financial, operational, technical, and administrative responsibilities. Separate desktops can create clearer boundaries between these workstreams, even when all of them happen on the same computer.

How to Show or Hide the Task View Button

The Task View button may be hidden from the taskbar, but the feature is still available through Windows key + Tab.

To show or hide the button:

Right-click an empty area of the taskbar.
Select Taskbar settings.
Find Task View under Taskbar items.
Turn the option on or off.

Hiding the button does not disable Task View. It only removes the icon from the taskbar.

Frequently Asked Questions About Task View

Does Task View slow down Windows 11?

Task View itself is simply a way to organize and access applications. However, applications on other desktops remain open and continue using memory and processing resources. Creating more desktops does not magically increase the computer's capacity. If you leave a large number of demanding applications open, performance may still be affected.
Are virtual desktops the same as additional monitors?

No. Multiple monitors provide additional physical screen space. Virtual desktops create separate software workspaces on the same monitor or group of monitors. They can be used together. A user with two monitors can still create several virtual desktops, with each desktop spanning the available displays.
Will closing a virtual desktop close my applications?

Normally, no. Windows moves the applications to another existing desktop when a virtual desktop is closed. Still, save your work regularly. Windows is good, but “I assumed it would be fine” remains a questionable backup strategy.
Can I use different backgrounds on different desktops?

Yes. Windows 11 supports assigning different picture backgrounds to individual virtual desktops. This can make each workspace easier to identify visually.
Can I disable Task View?

You can remove the Task View button from the taskbar, but the keyboard shortcut may still open the feature. For most users, there is little reason to fully disable it. It consumes very little visual space, and Windows key + Tab is easy to ignore until you need it.

The Bottom Line

Task View in Windows 11 is a simple feature that can make a crowded workspace easier to control. It gives you a visual overview of open applications and allows you to separate projects, meetings, communications, and focused work into different virtual desktops. You do not need to create ten desktops or redesign your entire workflow. Start with two: one for communication and daily activity, and another for focused work or a major project. The feature is already built into Windows 11, takes only a few minutes to learn, and may save you from repeatedly digging through the same pile of open windows. That is a reasonable return on pressing the Windows key + Tab.

The Dell UltraSharp 4K Webcam Is Windows Hello for Business Ready

Fri, 17 Jul 2026 01:43:40 GMT

In a way it feels a bit weird to talk about something like a webcam in 2026, but with the frequently requested feature called Windows Hello for Business , I think it makes sense to shed some light on a few things and help set expectations.

Most webcams are purchased for meetings. You connect them, join Microsoft Teams, and hope you look reasonably awake. That is usually where the evaluation ends. The Dell UltraSharp 4K Webcam deserves a little more attention because it is not just a better camera. It also supports Windows Hello facial recognition, which means it can become part of a properly configured Windows Hello for Business deployment. That makes it more than another piece of video conferencing equipment. It becomes part of how employees securely access their computers, applications, and company information.

And yes, it still makes you look better on camera. Security is important, but nobody is asking to look worse in 4K, right?

Compatible With Windows Hello for Business?

Yes, the Dell UltraSharp 4K Webcam WB7022 supports Windows Hello facial recognition and can provide the biometric camera hardware used in a properly configured Windows Hello for Business deployment.

However, the camera itself does not deploy, configure, or manage Windows Hello for Business. It provides compatible biometric hardware. Your Windows devices, Microsoft Entra ID environment, security policies, and device-management configuration still have to support it.

That distinction matters.

Buying the webcam does not suddenly make your organization passwordless. It is one piece of the system, but it can be a very useful piece, particularly for desktop users and employees who work with their laptops connected to external monitors.

Windows Hello vs Windows Hello for Business

The terms are often used interchangeably, but there is a real difference. Windows Hello is the authentication technology built into Windows that allows someone to sign in using facial recognition, a fingerprint, or a device-specific PIN instead of entering their password every time. Windows Hello for Business takes that same user experience and adds the controls businesses need, including centralized policy management, device-backed credentials, conditional access integration, and enterprise authentication.

Instead of simply checking whether someone typed the correct password, Windows Hello for Business uses key-based or certificate-based authentication. The employee’s face, fingerprint, or PIN unlocks a private credential tied to that specific device. The credential can then authenticate the employee to Microsoft Entra and, depending on the environment, on-premises Active Directory resources.

This is fundamentally different from storing or repeatedly transmitting a reusable password because a stolen password can be entered somewhere else. Instead, a Windows Hello for Business credential is bound to the device where it was created. The employee’s biometric gesture is used locally to unlock that credential, and Microsoft states that the biometric gesture is not stored outside the enrolled device. That is the real security value.

The camera is not sending a nice photograph of your face to Microsoft every morning. It is using biometric recognition to unlock a protected credential on the computer.

Why Regular Webcams Cannot Be Used for Windows Hello

A normal webcam captures a visible image, but Windows Hello facial recognition requires specialized hardware capable of near-infrared imaging. Microsoft uses infrared technology to improve accuracy, work in different lighting conditions, and provide greater resistance to someone attempting to fool the system with a photograph or ordinary video.

This is why that rando $29 webcam someone bought during COVID probably cannot be repurposed as a Windows Hello camera. The Dell UltraSharp 4K includes an infrared LED and sensor in addition to its standard 4K camera sensor. Dell explicitly lists Windows Hello support and states that the webcam can authenticate users through facial recognition.

On compatible Dell systems, this can support Dell ExpressSign-in functionality, including Wake on Approach and Walk Away Lock. The computer can wake as the employee returns and lock after the employee leaves. Now, that is handy if you are tired of telling employees to lock their computers before their 12th bathroom break.

The Dell feature is a meaningful improvement over the traditional corporate security strategy of asking everyone to remember to press Windows key plus L. People forget. The computer does not have to.

4K Is Good, but That Is Not the Most Important Feature

The Dell UltraSharp is a premium webcam. For the nerds amongst us, it uses a large Sony STARVIS CMOS sensor and supports 4K video at up to 30 frames per second. It can also provide Full HD video at up to 60 frames per second. The camera includes autofocus, up to 5X digital zoom, HDR, video noise reduction, and adjustable fields of view at 65, 78, or 90 degrees. Dell also includes AI auto-framing, which can keep a single user centered while moving within the camera’s field of view.

For executives, remote employees, sales teams, consultants, and anyone who spends several hours a day in video meetings, those features are useful. A better camera does not fix a bad presentation, but it at least prevents the camera from becoming part of the problem.

However, the 4K resolution is not why this device is strategically interesting for businesses. The interesting part is that one peripheral can improve video quality while also supporting a broader identity and passwordless authentication strategy. That makes the purchase easier to justify. You are not only buying something that makes meetings look better. You are improving how users access their systems.

Why an External Windows Hello Camera Matters

Many newer business laptops already include Windows Hello-compatible cameras. That sounds like the problem has already been solved, until the laptop is placed in a docking station, closed, and pushed underneath a desk. The employee is now working from one or two external monitors, but the infrared camera needed for facial recognition is staring at the underside of the desk from inside a closed laptop.

Very secure. Not especially useful. An external Windows Hello camera solves that problem because it can be mounted on an external monitor and positioned directly in front of the employee. When the laptop is docked or the employee is using a desktop computer, facial recognition remains available where it is actually needed.

This can be especially valuable for:

Employees using docked laptops with the lid closed
Desktop users without an integrated infrared camera
Executives with multi-monitor workstations
Hybrid employees moving between home and office setups
Organizations standardizing passwordless authentication across mixed hardware

Instead of treating Windows Hello as a feature that happens to work on some laptops, the organization can begin treating it as part of the standard workstation experience. I think that is a much better approach.

Better Security Should Also Be Easier to Use

Security projects tend to fail when they make everyone’s day noticeably worse. You can issue a 37-page authentication policy and hold six training sessions, but employees will still find creative ways around a process that is slow, confusing, or constantly interrupts them. Windows Hello for Business moves in the opposite direction and employees can sign in by looking at the camera. There is no password to remember, mistype, reuse, or accidentally enter into a convincing phishing page. A PIN remains available as a fallback, but that PIN is tied to the specific device. Someone who learns the PIN cannot simply use it from another computer over the internet. Microsoft compares the concept to a debit card PIN, which is useful only when paired with the physical card.

This is what good security should look like!

The stronger option should also be the easier option. When employees can access their systems more quickly while the organization reduces its dependence on passwords, both sides win. That does not happen often in cybersecurity, so it is worth appreciating when it does.

Is the Dell UltraSharp WB7022 Worth It for Business?

Like the great Allan Goldfarb has always told me, “That depends.” (Don't sue me please)

For someone who only needs an inexpensive camera for an occasional video call, probably not. There are plenty of basic webcams capable of joining a meeting. But the Dell 4K webcam does make sense when the organization wants a higher-quality camera and has a specific use for its Windows Hello support.

It is particularly compelling for docked laptop users, desktop workstations without integrated facial recognition, executives who spend substantial time in meetings, and organizations moving toward Windows Hello for Business or passwordless authentication.

The business case becomes stronger when the camera is evaluated as both a collaboration device and an identity device. That does not mean every employee automatically needs one. A receptionist using a desktop throughout the day may benefit from it. A mobile employee who rarely connects to an external monitor may already have everything needed in the laptop. A conference room may need a completely different camera and microphone system.

Standardization does not mean blindly giving everyone the same thing. It means defining approved configurations for the ways people actually work.

Frequently Asked Questions

Does the Dell UltraSharp 4K Webcam support Windows Hello?

Yes. Dell officially lists Windows Hello support including facial-recognition login through its infrared sensor.
Can the Dell WB7022 be used with Windows Hello for Business?

Yes. It can provide the compatible facial-recognition hardware used by Windows Hello for Business, provided Windows Hello for Business is correctly configured and the computer’s policies and security settings permit the external camera.
Does the Dell 4K Webcam work with Windows 11?

Yes. Dell lists support for 64-bit versions of Windows 10 and Windows 11.
Can the camera connect through a docking station?

Yes, but the dock, hub, monitor, and computer connection should support USB 3.0. Dell recommends temporarily connecting the camera directly to the computer when troubleshooting detection or authentication issues.
Does the WB7022 automatically lock the computer when someone walks away?

On compatible Dell systems, the proximity sensor can support Walk Away Lock and Wake on Approach when the required software, firmware, and settings are properly configured.
Does it include a microphone?

No. An external headset, speakerphone, laptop microphone, or another audio device is required. We recommend the RØDE microphones that sit underneath the monitor because they are great at reducing background noise.

The Bottom Line

The Dell UltraSharp 4K Webcam is not just a nicer camera for Microsoft Teams. Its infrared facial-recognition hardware makes it a practical external Windows Hello camera and, in the right environment, a useful part of a Windows Hello for Business deployment.

It can definitely improve meetings, simplify secure access, and extend facial recognition to docked laptops and desktop computers that would otherwise fall back to passwords. But the camera is not the entire solution. USB connectivity, Windows policies, device compatibility, Enhanced Sign-in Security, firmware, and identity configuration still matter.

Used deliberately, the unit can help make stronger authentication easier for employees. Purchased without a deployment plan, it is simply a very good webcam with features nobody finished configuring.

Why Primary Authorized Representative Has Account Authority

Thu, 09 Jul 2026 00:14:34 GMT

Makios One Portal has been an amazing addition to our portfolio and something we're very proud of, but increasingly complex business systems bring increased challenges. This article describes some of those challenges in detail, to help you understand, take note and get engaged with things that matter and can really affect you and your team.

One of the harder parts of managing your technology today has nothing to do with computers, cybersecurity, software, or the internet. It is figuring out who is actually authorized to make a decision.

Who can approve a major technology change?
Who can authorize access to sensitive company information?
Who can add or remove employees?
Who can approve a contract, purchase, security exception, or service cancellation?
Who should Makios call when there is a serious issue and a decision needs to be made?

For many businesses, the answer seems obvious, until it is not.

Employees change positions. Owners step away from daily operations. Companies grow. Departments are added. Responsibilities are reassigned. Someone who handled technology several years ago may still be listed as the primary contact, even though they are no longer involved. Sometimes the person submitting a request is a trusted employee who has worked with Makios for years, however that does not necessarily mean they are authorized to make every type of decision.

Familiarity is not the same as authority.

That is why we recently added a new feature to Makios One Portal called the Primary Authorized Representative, and it may sound formal, because it is. But the idea behind it is simple, Makios should not be guessing who has authority inside a client’s business. Clients should should tell us.

What Is the Primary Authorized Representative?

The Primary Authorized Representative, or as we refer to internally as PAR, is the person the client identifies as having the highest level of authority for the company’s relationship with Makios. The PAR becomes the starting point for confirming the company’s account structure. They can help define who should have access, who is responsible for different areas of the business, and who is authorized to make certain decisions.

This does not mean the PAR must personally manage every technology request. They do not have to approve every new computer, respond to every ticket, review every invoice, or become the company’s unofficial IT coordinator. That would probably make the feature less useful, not more.

Instead, the PAR confirms the structure. They identify who Makios can rely on, what those people are responsible for, and what level of authority they should have. For a small business, the PAR may be the owner who handles most decisions directly. For a larger organization, the PAR may be the owner, CEO, president, executive director, or another senior leader who delegates responsibilities to other executives and managers.

The structure can be simple or detailed. What matters is that the client defines it.

Why Existing Contact Lists Are No Longer Enough

Most technology providers maintain some type of client contact list. Makios does too but the problem is that a traditional contact list usually tells you who someone is, but not necessarily what they are authorized to do or, whatyou want them to be able to, you as an owner or operator-in-charge may not know what you don't know. A person may be listed as a billing contact because they receive invoices where another person may be listed as a technical contact because they coordinate service requests. Someone else may be labeled as the primary contact because they were the first person entered into the system ten years ago.

Those labels can be helpful, but they do not create a reliable authority structure. They also tend to become outdated when a contact leaves the company, changes roles, retires, or stop being involved. Unless someone remembers to notify Makios, the information may remain in place. Then, several years later, someone looks at the account and assumes the contact list still reflects reality.

That is where problems begin.

An old technical contact may still appear to have broad authority. A former executive may still be included in important communications. An employee may request access to information they no longer need. A manager may approve something outside the scope of their actual responsibilities. These are not always malicious situations. Most of the time, they are the result of outdated information, unclear processes, or people trying to get work done.

But that does not make the risk less real.

I believe that technology providers should not make sensitive decisions based on assumptions, old notes, email history, or whoever sounds the most confident on the phone. We need something more dependable than that.

This is the Foundation, Not the Entire Structure

The Primary Authorized Representative is an important feature, but it is only one part of the larger contact and authority system we built inside of Makios One Portal. The PAR establishes the top level of authority. From there, the client can help define Contact Functions, roles, access, and permissions for other people in the organization.

These concepts are related, but they are not interchangeable.

A Contact Function describes what someone is responsible for. A role describes their position within the portal’s account structure. Permissions determine what they can see, approve, or change. Authority determines which decisions Makios can rely on them to make.

That may sound like a lot of definitions, but unfortunately, vague definitions are how companies end up with the accounting department approving firewall changes, no can do.

What Are Contact Functions?

Contact functions help identify why a person is connected to the account and what areas of responsibility they handle. At the time of me publishing this article those functions include:

Legal
Financial
Accounting
Security
Emergency
Technical
Operational

And of course, a person can have more than one Contact Function. For example, a company’s CFO may be responsible for both financial and accounting matters. And a chief operating officer may be responsible for operational decisions, emergency coordination, and certain contractual approvals. An internal technology manager may handle technical and security matters but have no authority over billing or contracts. The purpose of Contact Functions is to make those responsibilities visible and understandable.

When Makios needs to communicate about an invoice, we should know who handles accounting. When a cybersecurity issue occurs, we should know who must be included. When a contract requires review, we should know who represents the company’s legal or executive authority. When an urgent operational decision is required, we should not be searching through years of ticket history trying to figure out who might answer. Contact Functions give us a structured way to route communication and decisions to the correct people.

Contact Functions Are Not Permissions

This distinction is important.

Being responsible for a function does not automatically mean someone should have unlimited access inside Makios One Portal. Someone may be the accounting contact and need access to invoices, payments, and financial records. That does not mean they should automatically be able to review cybersecurity incidents, approve user access, or cancel services. A technical contact may need access to devices, tickets, projects, and licensing, but that does not necessarily mean they should see contracts, account balances, or confidential executive information.

An emergency contact may need to be reachable during a critical event. That does not mean they should have permanent administrative control over the account. This is where rights and permissions become important and the portal must understand not only what someone does, but also what they are allowed to see and what they are authorized to approve.

Those decisions should be made deliberately. They should not be inherited accidentally because someone was added to an email chain seven years ago.

The Client Should Decide

I personally feel strongly that people should have more autonomy and the central idea behind the Primary Authorized Representative is client control. Makios should not (have to) decide the internal authority structure of another company or guess. We may understand the client well, we may have worked with the same people for many years, we may have a very good idea of who handles certain responsibilities, but we are still outside the organization and dynamic.

We do not always know when things like ownership changes, responsibilities shift, internal disagreements occur, or someone’s authority is reduced. We also do not know every detail of the client’s governance structure. A company may allow a chief financial officer to approve contracts but require the owner to approve service cancellations - this happens all the time. An executive director may have broad operational authority but needs board approval for certain financial commitments. A department manager may be authorized to approve equipment purchases up to a specific amount but not sign a long-term agreement.

These decisions belong to the client.

The role of Makios is to provide the system where those decisions can be recorded, verified, maintained, and followed. That is a much better approach than pretending we know more about your internal structure than you do.

Delegation Without Losing Control

A good authority structure should allow delegation, and the owner or senior executive should not become a bottleneck for every routine request. At the same time, delegation should not mean giving everyone access to everything. That is why the Primary Authorized Representative can designate other people to handle specific functions and decisions.

That may include executives with broad authority, managers with operational responsibilities, accounting contacts, security contacts, technical contacts, and other trusted representatives, and the goal is not to centralize every action around one person. The goal is to establish a clear chain of authority.

The PAR identifies who can act on behalf of the company and where the boundaries are. This allows Makios to move faster on legitimate requests while being more careful with sensitive ones. That may sound contradictory, but it is not.

Clear authority reduces unnecessary delays because we do not have to stop and investigate every routine request. It also gives us a reason to pause when a request falls outside someone’s assigned authority.

Speed is useful but speed with no controls is how you end up spending Friday afternoon undoing something that should never have happened in the first place.

Protecting the Client from Unauthorized Changes

The PAR and permissions structure also improve security because many cybersecurity incidents begin with someone convincing a vendor, employee, or service provider to make a change.

The request may appear routine on paper like:

Reset this password
Add this user
Forward this email
Grant access to this system
Change the billing information
Transfer control of this domain
Remove this security requirement
Cancel this service

The person making the request may sound informed and urgent and they may know names, account details, or internal terminology but that does not prove they have authority.

We have seen first-hand how people with too much authority put the entire company at risk because things like MFA are too complicated and they don't have time for that. Owners are not aware and certainly legal and compliance was not informed or approved of such a potentially dangerous change.

So a documented authority structure gives Makios a better way to evaluate the request. Is this person recognized by the client?

What function do they serve?
Do they have permission to make this change?
Does the request require approval from the PAR, an executive, or another designated contact?
Should the action require additional verification?

The system will not eliminate every possible risk, nothing does. But it creates a much stronger foundation than relying on email familiarity and institutional memory.

Protecting Employees from Being Put in the Middle

This structure also protects the client’s employees and our team. Without clear authority, employees may be placed in difficult situations. A staff member may be asked to approve something they do not fully understand. A manager may feel pressured to authorize a change because nobody else is available. An accounting employee may receive a request that appears to come from an executive and assume it is legitimate. A technical employee may be asked to make a decision that has legal or financial consequences.

Clear functions and permissions reduce that ambiguity.

Employees can operate within the authority the company has assigned to them and Makios can direct requests to the correct people. And when someone asks us to do something outside their authority, we can escalate it without making the situation personal. It is not about whether we trust the person, it is about whether the company has authorized the action.

That is a much cleaner conversation.

Authority Should Be Reviewed and Audited

Authority should not become permanent by accident because people leave, companies reorganize, executives retire, responsibilities change, businesses are sold, new partners join, old partners move on.

That is why the authority structure inside Makios One Portal is intended to be reviewed and reconfirmed periodically

That gives the client an opportunity to verify that the information remains accurate like:

Are the right people still listed?
Do they still have the same responsibilities?
Should their access be expanded, reduced, or removed?
Is the Primary Authorized Representative still correct?
Has the company’s ownership or leadership changed?

Periodic reconfirmation is not exciting, neither is updating insurance information, reviewing bank permissions, or checking who has keys to the building, but when it comes to technology it is still worth auditing more than once a decade. Because important permissions should not remain active forever simply because nobody remembered to revisit them.

Building an Authoritative Source

The larger goal for Makios One Portal is to create one dependable source for the client’s relationship with Makios. That includes contacts, services, contracts, invoices, licensing, tickets, projects, approvals, users, devices, and account authority.

Today, that information is often spread across multiple systems, old emails, support tickets, documents, and the memories of people who have worked together for years. That can work when everything is routine, but it becomes much less reliable when there is a dispute, ownership change, urgent security event, employee departure, or important financial decision.

Makios One Portal is intended to bring that information together, and the Primary Authorized Representative is a critical part of that effort because authority sits underneath almost every other function.

Before we can decide who should approve a quote, we need to know who has purchasing authority and for how much
Before we can provide access to contracts, we need to know who should see them.
Before we can accept a cancellation, we need to know who can legally and financially bind the company.
Before we can allow someone to delegate permissions, we need to know they have the authority to delegate them.

Without that foundation, the rest of the system is just a collection of features but with it, the portal becomes a reliable operating framework for the relationship between Makios and you, our client.

This Is About Clarity, Not Bureaucracy

Any time you add verification, permissions, or formal authority, there is a risk that it feels like unnecessary bureaucracy.

That is not the objective, our objective is clarity.

We want routine work to move quickly.
We want people to have the access they need.
We want clients to have control over their own structure.
We want owners to be pulled if and when their business may potentially be harmed.
We also want important actions to be handled by people who are actually authorized to make them.

A good system should make the normal path easier and the dangerous path harder. That is what the Primary Authorized Representative helps us accomplish. The client defines the structure, and Makios follows it.

And everyone has a clearer understanding of who is responsible for what.

The Bottom Line

The Primary Authorized Representative may look like one more feature inside Makios One Portal, but it is an important piece of a much larger puzzle. It connects Contact Functions, roles, permissions, approvals, and account authority. More importantly, it shifts an important decision back where it belongs.

With you, the client.

Makios should not assume that the person who submitted the last ticket is authorized to approve a contract. We should not assume that the person receiving invoices can approve a security change. We should not assume that a contact entered years ago still represents the company today. And we should not be deciding the internal authority structure of someone else’s business.

The client should identify who has authority, who is responsible for each function, and what each person is allowed to access or approve. Our responsibility is to provide the framework, verify the information, maintain the record, and follow the structure the client has established.

Because when it comes to access, authority, contracts, security, and important business decisions, we should not be guessing.

When AI Agents literally cross the line

Fri, 03 Jul 2026 21:13:06 GMT

Most conversations about artificial intelligence still focus on what AI can write, summarize, calculate, or create. But in my opinion, that conversation is already outdated. I think the more important question now is what an AI system can do when it has access to software, credentials, networks, files, cloud systems, the Internet, and it has the ability to operate without waiting for a person to approve every step.

A recent security incident involving OpenAI and Hugging Face gave us a rather uncomfortable demonstration.

During an internal cybersecurity evaluation, OpenAI models reportedly escaped their restricted testing environment, gained access to the public internet, and compromised part of Hugging Face’s production infrastructure.

No, this was not the plot of a science-fiction movie. Although, admittedly, we are not helping ourselves here.

What Happened?

OpenAI was testing the cybersecurity capabilities of several models, including GPT-5.6 Sol and a more capable pre-release model.

The models were being evaluated inside what was supposed to be an isolated environment. OpenAI said the normal classifiers designed to prevent high-risk cyber activity had been reduced for the test so researchers could measure the models’ maximum capabilities.

The environment did not provide normal internet access. However, it did allow software packages to be installed through an internally hosted proxy.

The models found and exploited a previously unknown vulnerability in that proxy, gained access to the open internet, and began looking for information that could help them complete the cybersecurity benchmark.

According to OpenAI, the models eventually targeted Hugging Face because they believed it might contain solutions or information related to the test. They chained together multiple vulnerabilities, used stolen credentials, and found a path into Hugging Face’s systems.

Hugging Face reported unauthorized access to a limited number of internal datasets and several service credentials. The company said it found no evidence that public models, datasets, Spaces, published packages, or container images had been modified.

That is the good news.

The bad news is that an AI agent turned a controlled security evaluation into an actual security incident.

This Was Not Just a Chatbot Giving a Bad Answer

The biggest lesson is not that AI is somehow evil or that every model is waiting for an opportunity to escape.

The lesson is much more practical.

An AI model connected to tools is no longer just a model.

It becomes an automated system capable of taking action.

Once an agent can access email, customer records, source code, cloud consoles, ticketing systems, financial workflows, or company files, it has real privileges. Those privileges come with a real potential blast radius.

At that point, asking the AI to “only perform authorized actions” is not enough.

A prompt telling an agent to behave is not a security control. It is a suggestion with good branding.

AI Is Becoming Part of the Attack Surface

Businesses have spent years controlling what employees, applications, vendors, and automated systems can access.

AI agents need to be treated the same way.

If an agent has credentials, network access, or permission to execute commands, it should be considered part of the organization’s attack surface.

This applies whether the agent is being used for software development, customer support, data analysis, finance, IT administration, or general automation.

The risk does not require the model to become “rogue” in some dramatic sense. A misunderstood instruction, a bad integration, an exposed credential, or a chain of small technical weaknesses may be enough.

The agent can then make those mistakes repeatedly and at machine speed.

Humans usually pause occasionally. Computers have fewer hobbies.

Least Privilege Still Wins

The practical security lesson is straightforward: an AI agent should only have access to what it absolutely needs.

If the agent does not require internet access, do not give it internet access.

If it only needs to read information, do not give it permission to modify or delete that information.

If it does not need production credentials, keep production credentials out of reach.

If it can send money, delete records, change configurations, publish code, or communicate externally, require human approval before the action is completed.

These are not new security principles. Least privilege, network segmentation, credential management, monitoring, and approval controls have been around for years.

AI simply makes the consequences of ignoring them arrive much faster.

Testing AI Can Also Create Risk

The incident also highlights an uncomfortable problem for companies developing or experimenting with advanced AI systems. Testing dangerous capabilities can itself become dangerous.

Red-team exercises and security evaluations often intentionally remove safeguards to understand what a system can do under worst-case conditions. That may be necessary, but it also means the testing environment must be built under the assumption that the model will actively search for weaknesses.

In this incident, OpenAI said its models spent significant computing resources looking for a way to obtain unrestricted internet access. They did not simply stumble across an open browser window. They pursued a goal and found a path around the containment system.

That means AI test environments should be treated more like hostile malware laboratories than ordinary development environments.

A sandbox is only useful when it actually contains what is inside it.

What Businesses Should Do Now

This is not a reason to stop using AI or unplug every automation tool in the company.

It is a reason to stop treating AI integrations like harmless software experiments.

Organizations should begin by documenting where AI already has access. That includes connections to Microsoft 365, cloud platforms, customer relationship management systems, accounting applications, internal files, service desks, code repositories, and third-party APIs.

For every AI system, the business should be able to answer:

What information can it access?
What actions can it perform?
What credentials does it use?
Can it communicate with external systems?
Are its actions recorded?
Which actions require human approval?
How would we disable it quickly?

If those questions cannot be answered, the organization does not yet have an AI strategy; it is just performing an experiment.

Always focus on building for failures, not perfect situations

Companies often design systems around what should happen when everything works correctly.

Security requires designing for what happens when something goes wrong.

AI agents need scoped credentials, outbound network restrictions, detailed logging, behavioral monitoring, approval gates, and a reliable shutdown mechanism.

Testing environments should also remain completely separated from production systems. Credentials should never be shared between them, and access should not depend on a single containment layer.

OpenAI’s own description of the incident shows why. The evaluation environment restricted network access, but the models found a vulnerability in the one software service that was allowed to communicate externally. Once that control failed, the rest of the attack path became possible.

One wall is not a security architecture.

What This Means for Executives

AI governance can no longer be limited to acceptable-use policies and employee training.

Those things still matter, but they mostly address how people use AI.

Businesses now also need controls for how AI uses the business.

Executives should expect boards, insurers, regulators, and customers to begin asking more specific questions:

What systems can your AI access?
How are its privileges limited?
How do you monitor its actions?
Can it make irreversible decisions?
What happens if it behaves unexpectedly?
How quickly can you contain it?

The companies that can answer those questions clearly will be in a much stronger position than those whose AI policy consists of telling employees not to paste anything confidential into ChatGPT. That was a reasonable starting point. It is no longer enough.

The Bottom Line

By no means does the OpenAI and Hugging Face incident mean your business should avoid AI. It means AI agents should be deployed like any other powerful production system: with limited access, strong containment, continuous monitoring, and the assumption that something will eventually fail.

The companies that succeed with AI will not necessarily be the ones that connect it to everything first. They will be the ones that move quickly without giving up control. Because once an AI agent can act on behalf of your company, security is no longer just about what the AI knows.

It is about what you allowed it to do.

Cyber Insurance Now Feels Like a Cybersecurity Audit. That Is Not an Accident.

Fri, 26 Jun 2026 23:39:52 GMT

A few years ago, cyber insurance felt like paperwork. You would fill out a questionnaire with a bit of our help. We checked a few boxes, confirmed you had antivirus, maybe said something nice about backups, and moved on with our day.

Those days are long gone.

In 2026, cyber insurance is starting to feel a lot more like a cybersecurity audit. For small and mid-sized businesses, this is becoming a very real problem. Insurance carriers are tightening requirements, asking harder questions, raising premiums, reducing coverage, and in some cases denying coverage altogether when a business cannot prove it has basic protections in place. And that word matters: prove it.

Not “we think we have it.” or “our IT people said we are good.” or here's a classic, “we bought something a few years ago.”

Prove it.

Cyber insurance has changed because the risk has changed. Ransomware, stolen passwords, business email compromise, wire fraud, and data breaches have become expensive, common, and painful. Insurance companies are not charities. When claims go up, they respond by tightening underwriting. That is exactly what is happening now.

For business owners and executives, the message is simple: cyber insurance is no longer a replacement for cybersecurity. It is becoming a test of whether your cybersecurity program is real.

Why Cyber Insurance Got Harder

Insurance carriers have paid enough cyber claims to know where the bodies are buried.

The same problems show up over and over again. A user gets phished. An executive account gets compromised. A remote access system has weak protection. A server is missing patches. Backups exist, but nobody has tested them. Antivirus is installed, but it is not enough to stop modern attacks. Policies exist in a folder somewhere, but nobody follows them.

So, carriers have adjusted.

They are asking longer questions. They are asking more technical questions. They are asking whether controls are enforced across the business, not just “available.” They are also asking for evidence: MFA reports, endpoint protection status, backup test records, training logs, incident response plans, patching procedures, and documentation showing who is responsible for what.

This is where many SMBs get stuck.

The issue is not always that they have done nothing. Often, they have pieces of the puzzle. Some users have multi-factor authentication. Some devices have protection. Some backups are running. Some policies exist.

But “some” is not a cybersecurity program. And it is definitely not what insurance carriers want to see.

The Mini-Audit Hidden Inside the Insurance Application

Most cyber insurance applications now function like a lightweight audit. They are not just asking whether you have technology. They are trying to understand whether your company is actually reducing risk.

The common items are predictable:

Multi-factor authentication needs to be enforced, especially for email, remote access, administrator accounts, VPN, cloud systems, and financial workflows.

Endpoint detection and response, or EDR, is becoming the new baseline. Traditional antivirus is no longer enough for many carriers.

Backups need to be encrypted, protected, monitored, and tested. A backup that has never been restored is not a backup. It is a hope with a progress bar.

Patch management needs to be consistent. Carriers want to know that servers, workstations, firewalls, and key applications are not sitting exposed for months.

Security awareness training is expected. People are still the easiest way into most businesses, so training is not just a nice-to-have anymore.

Email security matters because business email compromise is one of the most common and expensive types of cyber loss.

Incident response planning is increasingly required. Carriers want to know what happens when something goes wrong, who gets called, who makes decisions, and how quickly the business reports the incident.

None of this is exotic. These are basic controls. That is the uncomfortable part.

The bar is not impossibly high. It is just higher than what many SMBs have historically been willing to formalize.

Where SMBs Usually Fail

Most small businesses do not fail cyber insurance reviews because they are reckless. They fail because their cybersecurity is inconsistent.

MFA is turned on for some people, but not everyone.

Backups run, but nobody tests restores.

Antivirus is installed, but the company has not moved to EDR.

Former employees still have access somewhere.

Admin accounts are shared.

Patching happens when someone remembers.

Security policies exist, but they were copied from a template five years ago and have not been looked at since.

Training is optional, informal, or nonexistent.

That may have passed before. It may not pass now.

The other big problem is documentation. A business may have some controls in place, but if it cannot produce evidence, the carrier may treat that control as unreliable or incomplete.

This is the part executives need to understand. In insurance, undocumented often means unproven. And unproven can mean expensive.

The Real Risk: Thinking You Are Covered When You Are Not

The worst time to discover a cyber insurance problem is after a breach.

This is where claim denials become a serious issue. If a company says on its application that MFA is enforced, but the breached account did not have MFA, that is a problem. If the policy requires timely incident reporting and the business waits too long, that is a problem. If the business claims backups are tested, but nobody can show restore records, that is a problem.

Cyber insurance is a contract. It assumes you are doing the things you said you were doing.

Think of it this way: the policy assumes the house was locked before the break-in. If the carrier finds out the front door was wide open, do not be shocked when the conversation gets awkward.

This is why the insurance application should not be treated like a harmless form. The answers matter. They can affect whether coverage is approved, how much the premium costs, what exclusions apply, and whether a future claim gets paid.

Guessing is dangerous.

Overstating your security is worse.

What Business Leaders Should Do Before Renewal

The smartest move is to treat your cyber insurance renewal like a readiness review.

Do not wait until the questionnaire lands in your inbox. By then, you are already on the clock.

Start by validating the basics:

Is MFA enforced everywhere it should be?

Are all workstations and servers protected by modern EDR?

Are backups monitored, encrypted, and tested?

Do you have a documented incident response plan?

Are employees receiving security awareness training?

Are patches being applied consistently?

Are admin accounts controlled?

Are old users and stale accounts removed?

Is email protected against phishing, spoofing, and malicious links?

Can you produce documentation if the carrier asks?

That last one is where the rubber meets the road. Saying “yes” is easy. Proving “yes” is the work.

Cyber Insurance Is Not the Strategy

Cyber insurance is important. It can help with financial recovery, legal costs, incident response, notification expenses, and other fallout from a cyber event.

But it is not a cybersecurity strategy.

Insurance transfers some financial risk. It does not stop ransomware. It does not prevent wire fraud. It does not restore your systems. It does not train your employees. It does not secure your Microsoft 365 tenant. It does not remove old admin accounts. It does not test your backups.

That work still has to be done.

The better way to think about cyber insurance is this: it is part of the safety net, not the foundation.

The foundation is good security hygiene, enforced controls, monitoring, documentation, and a technology partner who understands what insurers are asking for.

How Makios Can Help

At Makios, we look at this from the business side first.

The goal is not to bury clients in technical nonsense. The goal is to help leadership understand where the company stands, what needs to be fixed, and what needs to be documented before an insurer, auditor, client, or attacker forces the issue.

That usually means tightening the basics:

Microsoft 365 security controls
Multi-factor authentication
Endpoint protection and EDR
Backup and disaster recovery
Email security
Security awareness training
Device and user management
Patch and vulnerability management
Documentation
Incident response planning

None of these should live in separate silos. When security is scattered, accountability gets blurry. And blurry is where risk likes to hide. Cyber insurance is making this more obvious. Carriers are not just asking if you bought tools. They want to know whether those tools are deployed, enforced, monitored, and documented.

That is where SMBs need to mature.

Not because the insurance company said so.

Because the insurance company is finally asking the same questions every business should have been asking already.

The Bottom Line

Cyber insurance has changed.

It is no longer just a policy you buy. It is becoming a reflection of your actual cybersecurity posture.

If your business has strong controls, clean documentation, tested backups, MFA, EDR, training, and a real incident response plan, you are in a much better position. You are more insurable, more defensible, and frankly, less likely to need the policy in the first place.

If your business is guessing, hoping, or checking boxes without proof, renewal season may be uncomfortable.

And if a breach happens, it may get expensive fast, so the best time to prepare for cyber insurance is before the application shows up. The second-best time is before something breaks.

Celebrating Ivan Flores: 16 Years with Makios

Mon, 15 Jun 2026 23:29:28 GMT

This year, we’re proud to celebrate an incredible milestone. Our co-owner and Chief Technology Officer, Ivan Flores, is celebrating 16 years with Makios.

Ivan joined Makios in May of 2010, and over the past sixteen years, he has helped shape not only our technology, but our company as a whole. From solving some of the most complex technical challenges for our clients to helping guide the future of Makios, Ivan’s knowledge, leadership, and commitment have made a lasting impact on our team and the clients we serve.

Much of Ivan’s work happens behind the scenes. It does not always get the attention it deserves, and frankly, it is probably taken for granted more often than it should be. But that does not make it any less important. His work has been foundational to who we are and how we serve our clients.

If you’ve ever worked with Ivan, you know there is not much he cannot figure out. Whether he is troubleshooting a difficult issue, designing long-term technology strategies, or mentoring our team, he approaches every challenge with patience, determination, and an incredible depth of knowledge. It is no surprise that our team considers him our resident technology oracle.

When we asked Ivan to reflect on the past sixteen years, he said: “16 strong and counting. It has been a fantastic roller coaster of challenges, growth, good times, and the gift of sharing it all with an amazing group of people. I truly feel blessed.”

Out side of work, Ivan loves spending time with his wife and their dogs. He enjoys anime, movies, and just about anything starring Adam Sandler, which he can probably quote word-for-word. And if you have ever seen a stash of gummy candy nearby, there is a decent chance it belongs to him.

While his hobbies keep life entertaining, his dedication to Makios and our clients is what truly sets him apart.

Ivan, thank you for sixteen years of hard work, innovation, leadership, and partners hip. We appreciate everything you do and look forward to celebrating many more milestones together.

Happy 16th Anniversary, Ivan.

Stop Random People from Adding You to WhatsApp Groups

Thu, 11 Jun 2026 15:23:23 GMT

WhatsApp is a great communication tool. It is fast, simple, and almost everyone uses it. That is also the problem.

Because WhatsApp is tied to your phone number, people can add you to group chats more easily than most users realize. Sometimes that is just annoying. Other times, it can expose children, elderly users, employees, or less technical family members to scams, spam, inappropriate content, fake investment groups, phishing links, or strangers pretending to be helpful.

The good news: WhatsApp has a built-in setting that lets you control who can add you to groups.

Why WhatsApp Group Privacy Matters

Random WhatsApp groups are not just inconvenient. They can create real risk.

Scammers often use group chats to make fake opportunities look more legitimate. A group full of people talking about crypto, prizes, investments, job offers, or “urgent account issues” can make a scam feel real, especially to someone who is not used to spotting online fraud.

Children may be exposed to strangers, inappropriate content, or pressure from people they do not know. Elderly users may be more likely to click suspicious links, respond to fake support messages, or believe that a group conversation is legitimate because several people appear to be participating.

That is why this setting matters. It is not just about avoiding annoying group chats. It is about reducing exposure to scams, spam, and unsafe conversations.

Stop People from Adding You to WhatsApp Groups

Open WhatsApp and go to:

Settings > Privacy > Groups

From there, you should see three options:

Everyone - This allows anyone with your phone number to add you to a group. This is the least secure option. For most people, this should not be the default. It is convenient for group admins, but it is also convenient for spammers and scammers. Usually, when a setting makes life easier for scammers, that is your cue to change it.

My Contacts - This allows only people saved in your phone contacts to add you to groups. This is the best setting for most adults. It keeps group access limited to people you actually know, or at least people you have saved as contacts. For most users, Makios recommends using this setting.

My Contacts Except... - This allows you to choose specific contacts who cannot add you to groups. This is the strongest practical option for people who need more control. It is especially useful for children, elderly family members, or anyone who keeps getting added to unwanted group chats.

For example, you can use this setting to prevent certain contacts from adding you to family chains, political groups, investment groups, school groups, business groups, or the classic “good morning” message factory. Every family has at least one power user. You know who they are.

Recommended WhatsApp Group Setting

For most users, use: My Contacts

For children, elderly users, or anyone more vulnerable to scams, use: My Contacts Except...

Then block specific people from being able to add them to groups.

Parents should also review who is saved in a child’s contacts. The “My Contacts” setting only works well if the contact list is clean. If a child has random people saved as contacts, that setting becomes less useful.

What Happens If Someone Cannot Add You?

If someone is not allowed to add you directly to a WhatsApp group, they may still be able to send you a private invitation. That is a better setup. Instead of being dropped into a group automatically, you get to decide whether to join or ignore the invite.

That small difference matters. Choice is better than surprise, especially online.

Extra WhatsApp Safety Tips

Changing your group privacy setting is a good start, but it should not be the only step.

Do not click suspicious links in group chats, even if they appear to come from someone you know. Leave groups you do not recognize.
Block unknown admins who add you to suspicious groups. Turn on two-step verification in WhatsApp for extra account protection.
Review WhatsApp privacy settings regularly for children, elderly family members, and employees who use WhatsApp for business communication.

Also, remember that WhatsApp cannot make every conversation safe. Privacy settings reduce risk, but they do not replace common sense. A locked front door helps. It does not mean you should invite the raccoon in.

Bottom Line

WhatsApp is useful, but useful tools still need guardrails.

Changing your group privacy setting takes less than a minute and can prevent a lot of unwanted group chats, spam, scam attempts, and unsafe conversations.

Go to: Settings > Privacy > Groups and change the setting from: Everyone to: My Contacts OR Everyone to: My Contacts Except...

Small setting. Big difference.

Microsoft 365 Pricing Changes. What Business Owners Need to Know

Mon, 01 Jun 2026 16:57:13 GMT

Microsoft has announced another round of Microsoft 365 pricing and packaging updates, effective July 1, 2026.

That sentence alone is enough to make most business owners stare blankly into the distance, and honestly, fair.

Microsoft licensing has never been known for being simple. It is one part productivity software, one part security platform, and one part maze designed by someone who really enjoys nested spreadsheets. But this update matters because it affects what many businesses pay for email, Office apps, security, identity, and collaboration.

The good news: not every plan is going up.

The better news: Microsoft is adding some useful features into certain plans.

The annoying news: yes, some plans are getting more expensive.

What Is Changing?

Starting July 1, 2026, Microsoft is increasing pricing on several commercial Microsoft 365 plans and standalone products. For small and mid-sized businesses, the biggest items to watch are:

Microsoft 365 Business Basic from $6.00 to $7.00/user/month (16% increase)
Microsoft 365 Business Standard from $12.50 to $14.00/user/month (12% increase)
Microsoft 365 Apps for Business from $8.25 to $10.00/user/month (21% increase)
Entra Plan 1 from $6.00 to $7.00/user/month (16% increase)

Existing customers remain on their current pricing until renewal, so this is not necessarily an overnight change for everyone. But it is coming, and it should be reviewed before your renewal date sneaks up like it pays rent.

The Big Takeaway: Business Premium is Even Stronger

Microsoft 365 Business Premium is not increasing in price as part of this update. That is important.

Business Premium already includes the core Microsoft 365 tools most companies expect, including email, Office apps, Teams, OneDrive, and SharePoint. But the real value is that it also includes many of the security and management tools businesses increasingly need:

Multifactor authentication
Conditional Access
Microsoft Defender
Intune device management
Security policies
Remote wipe
Data protection tools
Identity protection

In plain English, Business Premium is where Microsoft 365 stops being “email and Office” and starts becoming a practical security and management platform. For many businesses, that matters more than whether Word opens faster or Teams changes the button layout for the 47th time.

What Features Are Being Added?

Microsoft is also adding new capabilities to certain plans during the summer 2026 rollout.

Business Basic and Business Standard are expected to receive:

More email storage
URL time-of-click protection
Copilot Chat enhancements
Copilot Chat Analytics

Business Premium is expected to receive:

More email storage
Copilot Chat enhancements
Copilot Chat Analytics

The security item that stands out is URL time-of-click protection. That means links can be checked when a user clicks them, not just when the message originally arrives. That is useful because malicious links often change after delivery. Attackers know how email filters work. They are annoying like that.

Copilot Chat enhancements also matter because Microsoft is clearly pushing AI deeper into the Microsoft 365 ecosystem. Whether a business is ready for AI or not, Microsoft is moving that direction. The smarter move is to manage it properly instead of pretending employees will never use it.

Spoiler: they will.

Why This Matters for Business Owners

This is not just a licensing update. It is a budget, security, and planning issue.

If your company is on Business Basic or Business Standard, your monthly Microsoft bill may increase at renewal. If you are using standalone Microsoft 365 Apps for Business, that product is taking one of the larger percentage increases.

This is where the conversation should not be “how do we keep this as cheap as possible?”

That is the wrong question.

The better question is:

Are we on the right plan for how the business actually operates today?

A company using Microsoft 365 only for email and Word is not the same as a company using it for identity, file sharing, security, remote work, device control, and compliance. The license should match the risk profile of the business.

Cheap licensing can get expensive fast if it leaves security gaps wide open.

What Makios Recommends

Our recommendation is simple: go into Makios One Portal and review your Microsoft 365 licensing before renewal, not after.

You want to know:

Who has which license?
Which users actually need desktop Office apps?
Which users only need email?
Which users need security controls?
Are you paying for duplicate tools?
Are you under-licensed for the risk you are carrying?
Are you using Business Premium where it makes sense?
Are you using cheaper plans where they make sense?

The goal is not to blindly upgrade everyone. That is lazy, and expensive. The goal is to align the license with the user, the device, the data, and the risk.

For many businesses, Microsoft 365 Business Premium continues to be the strongest all-around plan because it bundles productivity, security, and device management into one platform. For others, a mixed licensing model may make more sense.

But ignoring it is not a strategy. It is just a future ticket with a bad attitude.

The Bottom Line

Microsoft 365 is getting more expensive for several plans in 2026, but Microsoft is also adding more value into the platform. Businesses that handle this well will use the update as a reason to clean up licensing, reduce waste, and strengthen security. Businesses that do nothing will find out at renewal that the cost of 365 went up.

That is usually the more expensive way to learn.

Use Microsoft Teams Annotation Without Sharing Your Entire Desktop

Thu, 28 May 2026 00:12:44 GMT

Microsoft Teams keeps adding features that are actually useful in real meetings. Not the “look, we moved the button again” kind of update. The useful kind.

One of the better recent updates is the ability to annotate directly on a shared application window in Teams. In plain English, you can share one specific window, like a spreadsheet, slide deck, browser tab, financial model, or document, and mark it up live without sharing your entire desktop.

That matters.

If you have ever shared your screen and immediately realized your email, Teams chat, desktop clutter, or second monitor was visible, you already understand why this is useful. Nobody needs that kind of adrenaline during a meeting.

What Changed?

Teams now allows presenters to annotate directly on a single shared window.

You do not have to share your full desktop just to mark something up. You can share the one window that matters and keep everything else private.

That is a big improvement because most meetings are not about your whole screen. They are about one thing.

A financial model.
A slide deck.
A dashboard.
An org chart.
A proposal.
A process map.
A board packet.
A browser-based report.

This keeps the meeting focused and reduces the risk of showing things that were never meant to be part of the meeting.

Why Leaders Should Care

For executives and leadership teams, this is less about drawing on a screen and more about control.

You can review a budget, markup a board deck, discuss an org chart, or walk through a dashboard without exposing your inbox, chat messages, notifications, or whatever chaos is happening on your second monitor.

That is the real value.

It gives you collaboration without oversharing. Useful concept. Surprisingly rare.

Where This Helps

This feature is handy when you need people to react to something visually instead of describing it for ten minutes and hoping everyone is looking at the same spot.

Use it to circle a number in a financial model.

Mark changes on a PowerPoint slide.

Point to an issue in a dashboard.

Sketch feedback on an org chart.

Walk through a client proposal.

Highlight a section of a website or portal.

This is especially useful in client meetings, leadership reviews, planning sessions, and board prep.

Instead of saying, “Look at the section near the middle, no, not that one, the other one,” you just mark it directly.

Very advanced technology. A digital finger.

How to Use It

Start or join a Microsoft Teams meeting.

Click Share.

Instead of sharing your entire screen, choose the specific window you want to present.

Once that window is being shared, use the presenter toolbar and click Annotate.

From there, you can draw, highlight, point, and markup the shared content.

You can also control who gets to annotate. Keep it limited to yourself for cleaner presentations or allow everyone to annotate during working sessions.

When to Let Others Annotate

Use presenter-only annotation when the information is sensitive or the meeting needs to stay structured.

Use group annotation when you are working through something together, like a process flow, org chart, proposal, or presentation draft.

There is a time for collaboration, and there is a time to prevent your financial review from turning into a digital crayon session. Choose accordingly.

Why Single-Window Sharing Is Safer

The best part of this feature is simple: people only see the window you chose to share.

Your email stays private.

Your Teams chats stay private.

Your other apps stay private.

Your desktop stays private.

Your second monitor stays private.

That makes this a much better option for executive meetings, client meetings, finance reviews, board discussions, and any meeting where confidential information may be open somewhere else.

Share the thing. Not your entire digital life.

Quick Demo for Your Team

Here is the easiest way to show the value:

Open a PowerPoint, Excel file, browser window, or dashboard.

Start a Teams meeting.

Share only that window.

Click Annotate.

Circle or highlight part of the content.

Then switch the permissions between “only I can annotate” and “everyone can annotate.”

Point out that notifications, email, Teams chats, desktop icons, and other open apps are not visible because you are only sharing one window.

The demo takes less than a minute, and the point lands fast.

Final Takeaway

Microsoft Teams annotation on a shared window is not some massive technology breakthrough. It is better than that. It is a practical feature people will actually use.

It keeps meetings focused.
It makes live feedback easier.
It reduces accidental oversharing.
It gives leaders more control during presentations and working sessions.

And for anyone who has ever said, “Sorry, ignore that notification,” this feature is long overdue!

Dell 5350 Business Laptop with ProSupport for $995: Almost 60% Off MSRP

Wed, 20 May 2026 22:28:55 GMT

With the cost of IT rising like crazy, finding a real business laptop under $1,000 is getting harder and harder and most of what we see starts at around $1300 or so. So finding one with an Intel Core Ultra 7 processor, 16GB of RAM, a 512GB SSD, Windows 11 Pro, and 3-Year Dell ProSupport for $995.00 is a different story and although we don't do deals all that much, not mentioning this one would be doing you a disservice and this Dell 5350 Business Laptop caught our attention.

I do not usually like blasting out “buy it now” deals. This newsletter is supposed to be useful, not a digital coupon flyer. However, every once in a while, a laptop deal comes along that makes you stop and ask, “Why is this still available?”

This is one of those deals.

We bought a few Dell 5350 Business Laptops for our own team at Makios, and the feedback has been excellent. It may not be the right laptop for everyone, but if you want something small, portable, fast, and properly supported, this machine is impressive.

A Serious Business Laptop for Owners and Leaders

The Dell 5350 Business Laptop is built for business users, not casual couch browsing. That matters, a lot. Consumer laptops you get at Costco, Best Buy and Office Depot can look good in an ad, but business laptops are built for a different job. They are designed around reliability, manageability, security, support, and consistency. None of that sounds exciting until you do not have it. Then it becomes very exciting, usually around 8:07 AM on a Monday.

This Dell 5350 Business Laptop includes an Intel Core Ultra 7 processor, 16GB of memory, a 512GB PCIe SSD, Windows 11 Pro, a bright 13.3-inch anti-glare display, fingerprint reader, backlit keyboard, webcam, Wi-Fi, Bluetooth, and 3-Year Dell ProSupport. That is not a bargain-bin configuration. That is a proper business laptop.

Small, Portable, and Actually Fast

The real win here is balance.

A lot of small laptops are easy to carry but feel underpowered the minute you start working. A lot of powerful laptops are fast but heavy, hot, loud, and annoying to travel with. The Dell 5350 Business Laptop sits in the sweet spot. It weighs only 2.72 pounds, so it is easy to carry between the office, home, meetings, airports, client sites, and wherever else the day drags you. The 13.3-inch display keeps it compact without making it feel like you are typing on a calculator.

At the same time, the Intel Core Ultra 7 processor, 16GB of RAM, and 512GB SSD give it the performance most business users actually need. Microsoft 365, Teams, Outlook, Excel, SharePoint, OneDrive, CRM systems, accounting apps, remote access tools, browser-based business systems, and the usual pile of open tabs all fit comfortably in its lane.

At Makios We Run It With a Dock and Three Monitors

Here is the practical test: we have one connected to a docking station and running three monitors. That matters more than a spec sheet. A lot of owners and leaders do not want two computers. They want one laptop that travels well and then turns into a full desktop setup when they sit down at their desk. That is exactly where this Dell 5350 Business Laptop makes sense.

Take it with you when you need to move. Dock it when you get back. Run your monitors, keyboard, mouse, network, and accessories from the desk setup. One computer. Two work styles. Portable when you need it. Full workstation when you are back at command central.

Windows 11 Pro and Dell ProSupport Included

This system includes Windows 11 Pro, which is what business laptops should have. That matters if your company uses Microsoft 365, Microsoft Entra ID, BitLocker, device management, Conditional Access, security policies, remote support, or any serious business IT setup. It also includes a full 3-Year Dell ProSupport, which is a big part of the value.

When you buy business hardware, the question is not just “what are the specs?” The better question is “what happens when something breaks?” With Dell ProSupport, you get a stronger support path from Dell. For business users, that means fewer headaches, better warranty coverage, and less time wasted when something needs attention. Cheap hardware with weak support is not really cheap. It is just a future interruption with a lower invoice.

One of the Last Great Dell Business Laptop Deals Before the New Dell Pro Era

Dell has been moving its commercial lineup toward the newer Dell Pro family. This Dell 5350 Business Laptop feels like one of the last great Dell business laptop deals before the new naming structure becomes the default. That is part of what makes this deal interesting. You are getting a familiar Dell business laptop, a strong configuration, proper warranty support, and a very aggressive price. Sometimes the best deal is not the newest label.

Sometimes it is the proven business machine sitting right in front of you before inventory disappears.

Almost 60% Off MSRP

The MSRP on this configuration is $2,305.42, your current price is $995.00.

That puts it at roughly 57% off MSRP. In plain English, almost 60% off the listed retail price for a new, fully warrantied Dell business laptop with 3-Year Dell ProSupport. For less than a thousand dollars, you are getting a compact, fast, business-class Dell laptop with Windows 11 Pro, strong specs, and real warranty support. That is a lot of laptop for the money.

Who Should Buy This Dell 5350 Business Laptop

This is a strong fit for business owners, executives, managers, sales leaders, finance users, operations staff, remote workers, and anyone who wants a serious business laptop that is easy to carry but still fast enough to do real work. It is especially good for someone who wants one machine that can travel during the day and dock into a full multi-monitor setup at the office. It is not the right fit for heavy CAD, high-end video editing, 3D rendering, or gaming. That is not what this is built for.

This is a business productivity machine. And for that job, it is excellent.

Limited Stock Means Limited Stock

Here is the catch: inventory is limited. At this price, with this configuration, and with Dell ProSupport included, I do not expect these to sit around forever. Once this batch is gone, the next option may not be the same model, the same warranty, the same configuration, or the same price. So if you need a small, portable, powerful laptop for yourself or your leadership team, this is the one I would look at first.

Not because it is flashy. Because it is practical, fast, warrantied, portable, and priced right.

Final Take

The Dell 5350 Business Laptop is one of the best business laptops deals available right now that is why we bought them for our team also. It is small enough to carry everywhere, powerful enough for serious business work, capable enough to run a docked three-monitor setup and backed by 3-Year Dell ProSupport. So, if you need a small, portable, powerful business laptop, this is the one to look at before it disappears.

If you want one, reach out to the Makios Client Services team at cs-team@makios.com to check current availability and reserve units.

Why having most Cybersecurity on a Single Plane is Far Better Nowadays

Thu, 14 May 2026 21:10:56 GMT

Back in 2022, we posted a blog article called “Which Microsoft 365 Plan is Right for Your Business?” At the time, that was mostly a licensing conversation.

Do you need desktop apps?
Do you need Teams?
How much storage do you need?
Are you only using email, or are you actually using the Microsoft ecosystem?

That conversation has changed so much it's unreal.

Microsoft 365 is no longer just email, Office apps, Teams, OneDrive, and SharePoint. For many small and medium businesses, Microsoft 365 Business Premium has become a practical cybersecurity and business risk reduction platform.

That matters because a lot of companies are still running security the old way.

They have endpoint protection from one vendor, email filtering from another, MFA somewhere else, device management maybe, personal phones with company email, and a few security tools nobody fully remembers buying but somehow still renew every year.

That is not a security strategy, it is a junk drawer with invoices.

The Problem with the Multi-Vendor Security Stack

A multi-vendor security setup is not automatically wrong.

In larger environments, it can make sense. Some companies need best-in-class tools for every layer of security. They have the internal IT team, cybersecurity team, budget, process, and time to manage those tools properly.

Most small and medium businesses do not.

For many SMBs, the multi-vendor security stack happened by accident. One product was added after a scare. Another was added during a project. Another came bundled with something else. Another was recommended years ago, and nobody has checked it lately.

Over time, the business ends up with disconnected tools, different dashboards, different alerts, different policies, different agents, different renewal dates, and different vendors blaming each other when something breaks. So, the issue is not just cost, but the much bigger issue is operational drag.

Complexity creates gaps. And gaps are where problems live.

Antivirus Protection Alone Is Not Enough Anymore

For years, many businesses thought cybersecurity meant having software installed on every computer.

Install antivirus.

Make sure the icon is green.

Move on.

That model is super outdated and don't get me wrong, endpoint and antivirus protection still matters, and every business needs protected devices. But modern cybersecurity is not just about what is installed on the computer. It is about identity, access, email, cloud apps, data, devices, user behavior, policy enforcement, remote work, personal devices, file sharing, and offboarding.

A laptop can have endpoint protection installed and still be a major risk if the user has weak credentials, no MFA, unmanaged access to company data, no device compliance policy, and unrestricted access from anywhere in the world.

Cybersecurity is no longer just about protecting the device. It is about protecting the user, the login, the data, the email, the session, and the device together.

That is where Microsoft 365 Business Premium changes the conversation.

What It Means to Move Security onto a Single Plane

Moving security onto a single plane does not mean using only one tool for everything. That would be oversimplified, and oversimplified security advice is how companies end up with expensive regret.

A single plane means your core security controls are integrated, visible, and manageable from one central ecosystem.

It means identity, devices, email, files, access rules, and security policies are not all living in separate corners of the business pretending they know each other.

A single-plane approach asks better questions:

Can identity security connect to device security?
Can device compliance affect access?
Can email protection tie into the broader security environment?
Can company data be protected based on who is accessing it, from what device, and under what conditions?
Can onboarding and offboarding be handled consistently?
Can IT actually see what is going on?

That is my point. Not just more security tools, but better coordinated security.

Why Microsoft 365 Business Premium Matters

Microsoft 365 Business Premium matters because it brings together several security and management capabilities that many small and medium businesses used to buy separately.

It includes:

Microsoft Defender for Business for endpoint protection
Microsoft Defender for Office 365 Plan 1 for stronger email and collaboration protection
Microsoft Intune for device management
Microsoft Entra ID capabilities for identity and access control
Conditional Access capabilities to control who can access company resources, from what device, and under what conditions

It also brings in practical controls like multifactor authentication, self-service password reset, remote wipe, data loss prevention, sensitivity labels, secure file sharing, and policy-based access. The value is not just that Microsoft includes more features. The value is that these features are part of the same ecosystem.

Identity can connect to device compliance. Device management can support access decisions. Email protection can support the broader security posture. Endpoint protection can be managed as part of the Microsoft environment. Security becomes easier to operate. For SMBs, that matters. A security product that nobody has time to manage is not really a security product.

It is just another dashboard quietly collecting dust.

Why This Matters to the C-Suite and Leadership

For CEOs, CFOs, COOs, and other leadership teams, Microsoft 365 Business Premium is valuable because it changes Microsoft 365 from a productivity subscription into a practical business risk reduction platform.

Most executives still think of Microsoft 365 as email, Office apps, Teams, SharePoint, and OneDrive. Useful, yes. Strategic, maybe. Cybersecurity foundation, not always.

But Business Premium adds controls that directly affect business risk.

Account takeovers: Multifactor authentication, Conditional Access
Risky logins: Conditional Access, identity controls
Helpdesk overhead: Self-service password reset
Malware and ransomware exposure: Microsoft Defender for Business
Unmanaged device risk: Microsoft Intune, device compliance
Lost or stolen device exposure: Remote wipe
Data leakage: Data loss prevention, sensitivity labels
Unsafe file sharing: Secure file sharing controls
Phishing and malicious links: Defender for Office 365 Plan 1

These are not just IT features. They protect revenue, reputation, operations, client trust, and business continuity.

For leadership, the business value is simple:

Tighter security
Lower IT complexity
Better compliance posture
Faster onboarding and offboarding
Fewer preventable disruptions
A stronger baseline across the company

And for companies under 300 users, the price point is unusually efficient compared to stitching together five separate vendors and hoping they all behave nicely together. Which, for the record, they often do not.

The Goal Is Not More Software

The answer to every security concern is not “buy another product.” Sometimes another product is necessary. Sometimes it is not. Many companies already own Microsoft 365 licenses, but they are not using the security capabilities available to them. Or they are on the wrong plan, usually Business Standard, and then paying for several third-party tools to fill the gaps.

That can work, but it is often more complicated than it needs to be.

For many organizations, moving to Microsoft 365 Business Premium can reduce the number of separate tools while improving the overall security foundation. That does not mean Microsoft replaces everything. It does not mean every third-party security product should disappear. It means you should evaluate:

What you already have
What Microsoft 365 Business Premium already includes
What is duplicated
What is missing
What actually improves security

The goal is simplification with purpose. Not simplification because we are tired. Not consolidation because it looks nice on a spreadsheet. Simplification because fewer disconnected systems can mean better visibility, better enforcement, better management, and fewer gaps.

What This Looks Like in the Real World

A typical business may currently have:

Antivirus from one vendor
Email filtering from another vendor
MFA partially enabled
Devices managed manually, if at all
Users accessing company data from personal phones
Files shared through whatever was convenient that day
No consistent Conditional Access policies
No central view of device health
No clear standard for onboarding and offboarding
No easy way to know whether a login, device, or user is risky

That setup may look covered on paper, but in reality, it is fragile. Now compare that to a properly configured Microsoft 365 Business Premium environment:

MFA is enforced
Access is controlled with Conditional Access
Devices are enrolled and managed
Endpoint protection is active
Email has stronger phishing and malware protection
Company data can be labeled, governed, and protected
Lost or stolen devices can be wiped
Offboarding is more consistent
Password reset can be safer and more efficient
Security policies can be reviewed centrally

That is a very different posture. Not perfect. But much better, way better. And more importantly, it is manageable.

Business Premium is the New Baseline for SMBs & SMEs

Yes, I said it, and I mean for ALL of the SMBs and SMEs out there. For many small and medium businesses using Microsoft 365, Business Premium should be the new baseline. Business Basic and Business Standard still have their place. They are fine for basic productivity. But if your business depends on Microsoft 365 for email, Teams, files, collaboration, and daily operations, then the conversation should move beyond productivity.

The real question is not "What is the cheapest Microsoft 365 plan that gives us email and Office apps?", but instead the better question is:

What Microsoft 365 plan gives us the security and management foundation we actually need?

For many businesses, the answer is Microsoft 365 Business Premium because it is is designed for small and medium businesses up to 300 users. That makes it especially relevant for companies large enough to have real cybersecurity risk, but not large enough to run a full internal security department. Which is most companies.

Licensing Alone Does Not Fix the Problem

Now for the part everyone likes to skip. Buying Microsoft 365 Business Premium does not automatically secure your company.

A license is not a strategy.

You still need proper setup, security policies, MFA configured correctly, Conditional Access designed properly, Intune deployed correctly, device compliance standards, email security policies, data protection rules, backups, monitoring, and someone responsible for managing it. Microsoft gives you the platform. It does not magically make every good decision for your business.

That part still requires planning, configuration, and ongoing management from a team like ours which you likely already have.

Where Third-Party Tools Still Fit

Moving security onto a single plane does not mean eliminating every other tool would be the wrong takeaway. Some businesses still need advanced MDR or SOC services, specialized backup solutions, advanced compliance tools, industry-specific controls, additional email security layers, or better reporting and monitoring than what comes out of the box.

The point is not to remove tools just to remove tools.

The point is to stop paying for duplicate tools, disconnected tools, underused tools, and tools that do not improve the overall security posture. A strong Microsoft 365 Business Premium foundation makes it easier to decide what else is actually needed.

Start with the foundation. Then add what is missing. Do not start with a pile of vendors and hope a strategy appears.

The Bottom Line

The real opportunity with Microsoft 365 Business Premium is not just adding more features. The opportunity is reducing unnecessary complexity while improving security and lowering business risk. For IT teams, that means fewer disconnected systems to manage. For users, that means safer access with less friction. For leadership, that means lower operational risk, better visibility, stronger compliance posture, and fewer preventable disruptions.

That is the shift:

Less tool sprawl
Better integration
Stronger identity security
Better device management
Improved email protection
A more complete security foundation

For most small and medium businesses, this is where the conversation should be heading. Not more software for the sake of more software. Better security, fewer moving parts, and a platform that is actually manageable.

That is the point.

Celebrating Arleene's 18th Anniversary

Tue, 05 May 2026 18:38:05 GMT

Eighteen years is not just a work anniversary. In Arleene’s case, it is part company history, part survival story, and part proof that the early days of Makios were built with more determination than process.

She was there when the “office” was a bedroom, the systems were basic, and the plan was mostly to keep moving forward until something worked.

That is where Makios began. Small space. Big plans. Probably not enough process. Definitely not enough sleep.

When asked what the secret is to making it 18 years at Makios, Arleene gave the only honest answer: she is the CEO’s wife, and Makios was our first baby. Fair enough. She also gave credit to the coffee machine, which she says is better than Starbucks. I will not argue with that, mostly because I enjoy peace.

A lot has changed since those early days. Back then, we did not even have a ticketing system. Everything was done in Outlook. Appointments, notes, client updates, all of it. Today, that sounds like a controlled disaster, but at the time, that was the system. Somehow, things still got done.

Arleene described her journey at Makios in three words: challenging, rewarding, and transformative. That fits. Building a business is not clean or easy. It pushes you. It tests you. It forces you to change whether you feel like it or not. She has lived through all of that and kept showing up.

One accomplishment that stands out for her was moving accounting from Microsoft Accounting to QuickBooks. That may not sound exciting unless you have actually dealt with accounting software. Then you know. Changing systems is not a cute little project. It is new processes, old habits, missing details, and numbers quietly judging you from the screen.

The people who have made the biggest impact on her work life are the girls upstairs with her: Vero, Joyce, and Danielle. That matters. Work is work, but the people around you decide whether the hard days are bearable or miserable. Having the right people nearby makes a difference, especially around here, where a normal day can turn into “well, that escalated” before lunch.

One thing Arleene says has stayed consistent at Makios is that we celebrate employee anniversaries and birthdays with cake. That may sound small, but it is not. Culture is not always some big corporate slogan. Sometimes it is simply remembering that people matter, showing up for them, and yes, buying cake. Not exactly rocket science, which is probably why so many companies still mess it up.

Her advice to someone new joining Makios is simple: you will not learn everything in one day, but take notes. That is solid survival advice. Around here, there is always something new to learn, something changing, and something that made perfect sense yesterday but somehow needs to be rebuilt today. Notes help. Memory is not a business process.

What has changed the most since she started? The technology, no question. AI, automation, better tools, better systems, and a much larger office. We have grown from a bedroom operation into a real company with real structure, real clients, and real momentum. And yes, she would still love for us to have our own building. Duly noted.

After 18 years, what still makes her excited to come to work is celebrating team wins and milestones together. That says a lot. It is not about one big trophy or one perfect moment. It is about progress. Seeing people grow. Seeing the company move forward. Seeing the work matter.

Arleene, thank you for being part of the story from the very beginning. Thank you for the patience, the work, the accounting battles, the team spirit, and the steady belief that Makios was worth building.

Eighteen years later, the company is bigger, the systems are better, and thankfully, the coffee has improved. But the foundation is still the same: people who care enough to keep showing up and keep building.

We appreciate you. More than this post can probably say without getting too sentimental, which we should avoid for everyone’s safety.

How to Check if a Website is Safe

Wed, 22 Apr 2026 21:32:23 GMT

A practical guide for leaders, managers, and everyone who clicks

This Is Not Paranoia. It Is Risk Management. You click a link. The logo looks right. The page loads fast. The real question: is it actually the site you think it is? Phishing attacks, credential theft, and fake checkout pages rarely look obviously malicious. They rely on one thing: your trust in what you see without verifying it.

This is not a technical problem. It is a decision-making problem.

You do not need to be an expert to reduce the risk; you just need a few consistent checks. For executives and managers, this is business risk: one bad click can lead to financial loss, regulatory exposure, and reputational damage when an employee lands on a fake website.

Start With the URL. Always.

If you only check one thing, check the address bar.

Attackers usually do not hack the real site. They build a convincing copy and change just enough in the URL to fool you.

Examples:

microsoft.com → micr0soft.com
amazon.com → amaz0n-login.com
yourbank.com → yourbank-secure.co

At a glance, especially on mobile, where URLs are shortened, these can pass. Under pressure, they pass even more easily. So we recommend you ask yourself:

Does the domain match exactly what I expect?
Is there anything added before or after the real name (like “-secure”, “-login”, or extra words)?
Am I being rushed or pressured to click this right now?

If the answer is not clearly yes, stop. There is no gray area here. Type the known address yourself or use a saved bookmark instead.

HTTPS is Required But is Not Enough

You will see a lock icon. You will see "https", but all that means is that the connection between your browser and the site is encrypted. It does not mean the site is legitimate or safe. Attackers know that most people trust the lock icon, so they use HTTPS too. Today, a large portion of phishing and fake websites use HTTPS certificates to appear “secure” at a glance.

So:

If a site does not use HTTPS, that is a clear red flag, so do not enter credentials or payment details.
If a site does use HTTPS, treat it as the bare minimum, not a trust signal. You still need to check everything else.

Look at the Page Like a Skeptic

Once you are on the page, slow down for a few seconds and actually look at it.

Bad actors cut corners. Even good ones slip. You are looking for small inconsistencies, not movie-style “hacker” visuals.

Watch for:

Poor grammar, awkward language, or unnatural phrasing
Generic or inconsistent branding (wrong logo, off colors, odd layouts)
Aggressive popups or excessive, unrelated ads
Buttons or links that trigger unexpected downloads or redirects
Pages that just feel “off” compared to what you are used to

AI has made fake content look more polished, but it has not made it perfect. If something feels slightly wrong, that instinct is usually grounded in reality. Treat that feeling as a signal to stop and verify.

Check the Site’s Reputation in 30 Seconds

You are almost never the first person to see a malicious site.

Before you trust it, search for it.

Use quick searches on Google, Bing or even ChatGPT for things like:

“[site name] safe”
“[site name] scam”
“[site name] reviews”

Look for complaints, warnings, or security writeups. If you see multiple reports of scams or fraud tied to that domain, do not use it. If you find nothing at all and the site asks for passwords or payment details, treat that as high risk. New or obscure sites are not automatically bad, but they deserve more scrutiny.

This 30‑second check is critical for login pages (email, banking, cloud apps), payment and checkout pages, and “Support” or “account recovery” pages reached from emails or texts.

Optional: Use a URL Scanner for a Second Opinion

If you are still unsure after these checks, you can get a quick second opinion from a free URL scanning service. One example often used is VirusTotal’s URL scanner (search: “VirusTotal URL”). You paste in the link you are worried about, and it checks that URL against multiple security vendors and blocklists. This is not a guarantee of safety. New or targeted malicious sites may not show up yet, and some detections can be overly cautious. Treat it as an extra data point, not a replacement for checking the URL, content, and reputation yourself.

Contact Information Is Another Good Signal

Legitimate businesses want to be reachable. They may not all publish a phone number, but they should offer at least one real, working channel:

A business email address from the same domain
A functional contact form
A documented support or help channel

If you are unsure, test it by sending a simple question or even calling the number if one is listed. If you get no response, a bounced email, or obviously fake details, it's not just bad customer service; those are likely risk indicators. If there is no contact information at all and the site is asking for sensitive information, you already have your answer: do not trust it.

Use the Security Tools You Already Have

Modern browsers are no longer passive. They actively try to protect you. Most browsers can now block known malicious or phishing websites, show full-page warnings when a site is reported as dangerous, and/or limit or block popups, redirects, and automatic downloads. These are baseline safety features, not “nice to have” options. If they are disabled or set to the lowest settings, you are removing a layer of defense for no benefit.

For both individuals and organizations, it is good practice to keep your browser up to date and leave the built‑in security and phishing protection features turned on at their recommended or high settings. There is zero business advantage to being more exposed.

Why Endpoint Protection Still Matters

“Antivirus” has evolved, but the idea is still simple: tools on your devices that block malicious files, websites, and behavior. Modern endpoint protection or EDR (Endpoint Detection and Response) can block malicious downloads from fake sites, detect many known phishing domains, and stop access or prevent suspicious code from executing, even if someone clicks.

It is not perfect. Nothing is. But it is a meaningful safety net when human judgment fails, and it is essential for business systems and devices that handle sensitive data or financial access.

When in Doubt, Do Not Click

This rule is simple and powerful and often ignored under time pressure. So, before you proceed on a site you are unsure about, ask questions like:

Do I actually need to be here right now?
Did I initiate this action (or did it come to me unexpectedly)?
Would I normally access this service this way (or is this a new path)?

If there is any hesitation, stop and instead close the tab, or go to the site manually by typing the known address into your browser or using a bookmark. If this involves money or sensitive access, confirm with another channel (for example, call the vendor, your bank, or your IT team). Those extra 10 seconds can prevent a credential breach, a fraudulent wire transfer, or a full-scale incident response.

Why This Matters for Your Organization

This is not about one bad link in isolation. One compromised credential can lead to things like:

Email account takeover and impersonation of executives or staff
Fraudulent invoices and wire transfers that look legitimate
Exposure of customer data, financial records, or confidential documents
Attackers moving from one system or account to another inside your company

Most of these attacks do not start with a sophisticated technical exploit. They start with normal people doing normal work on fake websites that look real.

That is why these checks should not sit only with IT. They should be:

Part of security awareness training and onboarding
Reinforced policies about email, browsing, and payment approvals
Modeled by leadership, executives should follow the same rules

The habits in this article are simple, teachable, and repeatable. At scale, they materially reduce your exposure.

Quick 10‑Second Website Safety Checklist

When you land on a site, and something feels off, run this quick mental checklist:

URL: Does the domain name match exactly what you expect?
HTTPS: Is there a lock icon, and are you remembering that this alone does not prove the site is legit?
Content: Does the page look and read like the real brand, without obvious mistakes or aggressive popups?
Reputation: Can you find real reviews or warnings in a quick search?
Contact: Is there genuine, working contact information?
Doubt: If you are still unsure, do not log in or pay; go to the site by typing the address yourself.

If you cannot confidently clear those checks, treat the site as unsafe.

Some Final Thoughts

Most malicious websites are designed to look normal. That is the whole strategy. So, the question is not "Does this look safe?" but instead the real question is: "Did I verify that it is safe?"

If the answer is no, you are guessing. And in today’s environment, guessing is expensive.

Celebrating Joyce’s 11-Year Anniversary at Makios Technology

Fri, 17 Apr 2026 16:08:35 GMT

Let’s keep this simple. Eleven years at one company is no longer normal. People job-hop, chase titles, or burn out. Joyce did none of that. She showed up, figured things out, and kept things moving. That is rare, and to us, that matters.

Joyce joined Makios Technology in January 2015 as my Executive Assistant. From day one, she clicked. No drama, no ramp-up excuses. She just got to work. When we asked her about it, she said working with the Makios team felt like she had finally landed where she was supposed to be. You can tell when that happens because a person sticks, grows, and becomes part of the backbone of a business.

In 2019, she stepped into the Office Manager role. Translation: more responsibility, more moving parts, more chances for things to break. Instead, things ran more smoothly. Operations, leadership support, client coordination, and the random “hey, can you fix this real quick” moments. She handles all of it without making noise about it.

The most underestimated skill is adaptability. Makios today is not Makios in 2015. Different size, different clients, different problems. Joyce adjusted to all of it. When asked what would surprise her younger self, she said her resilience and ability to pivot. That fits perfectly here, because plans are often more like suggestions. Something always comes up.

She also nailed something most teams get wrong: communication. Her take is blunt and accurate. Do not assume people are on the same page. Set expectations early. Say things clearly. It saves time and prevents headaches. Simple idea. Almost nobody does it consistently.

What keeps her here after 11 years is not perks or slogans. It is people. Real relationships and friendships are built over time. And yes, probably surviving my personality helped build some character along the way (wink).

Her words say it best: “ We have hard days. We disagree. But at the end of the day, we have each other’s backs.”

That is the kind of culture you cannot fake.

There is no single highlight moment for her. No big trophy. It is the daily wins. Helping a client. Helping a teammate. Getting something done that needed to be done. That is where the satisfaction comes from. Not flashy, just effective.

Also worth noting, there is no such thing as a quiet day for her. We come in with an amazing plan, and five minutes later, something is on fire, and we need to pivot. That is the job. Joyce does not complain about it. She just handles it.

So here we are. Eleven years at Makios Technology. Joyce has been a constant in a business that is anything but constant. She keeps things organized, keeps people aligned, and keeps momentum going.

Joyce, we appreciate the work, the consistency, and the fact that you get things done without making it complicated. That is way harder than it sounds or than you make it look.

Business Email Compromise: The Silent Threat Draining Your Company

Wed, 08 Apr 2026 12:49:14 GMT

Business Email Compromise Is Draining Companies Quietly.

Most organizations will not see it coming because this is not some exotic cyberattack, this is money walking out the door because someone trusted the wrong email.

The Business Email Compromise, or BEC, has become one of the most financially damaging threats to small and mid-sized businesses. In many cases, it’s beating ransomware in actual dollars lost. No flashing red lights. No systems going down. No dramatic “we’ve been hacked” moment. Just a normal day… followed by a wire transfer you will never get back.

This Is Not an IT Problem. It’s a Leadership Problem.

If you’re running a business, this sits squarely on your desk. BEC doesn’t break any systems. It breaks assumptions. Attackers impersonate people you already trust. CEO. CFO. Vendors. Attorneys. They slide into your existing workflows and let your team do the rest.That’s why it works, and why delegating this entirely to IT is a mistake.

Here’s How It Actually Happens

No Hollywood movie hacking here. Just well-executed deception:

An “urgent” email from the CEO asking for a wire transfer
A vendor sending “updated” banking details
A payroll request changing direct deposit info
A lawyer requesting a last-minute escrow payment

Everything looks normal. The tone checks out, the timing makes sense, and the money gets sent. Then comes the realization.

2026 Changed the Game. AI Made It Worse.

Let’s kill the outdated advice right now, you cannot rely on bad grammar or weird formatting anymore to detect a fake message. Because just like you use AI to help you day-to-day, so do attackers and bad actors.

Copy writing styles
Generate clean, believable emails
Create realistic invoices and documents
Clone voices with minimal audio

Yes, that “call from your CFO” could be fake, not a joke. This is no longer about spotting obvious scams. It’s about resisting very convincing ones.

What This Actually Impacts (Hint: Everything You Care About)

Let’s translate this into business terms and look at things that likely matter to you.

Cash Flow
One bad transfer can wipe out months of profit. Six figures is not uncommon.
Reputation
If your name is used to scam a client or vendor, you own that fallout.
Insurance
Claims get denied fast if you didn’t have basic controls in place.
Operations
Investigations, legal, cleanup, lost focus. It adds up quickly.

This is not theoretical risk. This is operational damage. The hard truth is that most companies don’t get hit because they’re careless, they get hit because their processes were built for trust, not verification. That worked 10 years ago, but no longer works today.

What You Actually Need to Do (No Overengineering)

You don’t need a 200-page security framework that every person in your company needs to learn, you just need a bit of discipline in a few areas:

Lock Down Payments - No single person pushes money out alone. Dual approval for anything meaningful. Zero exceptions because “it’s urgent”
Verify Outside of Email - Bank changes, payment requests, payroll updates. Always confirm through a known phone number. Not the one in the email
Secure Identity - MFA everywhere that matters. Email is infrastructure, treat it like it
Train for Reality - Not checkbox training, but real scenarios that mimic CEO fraud and vendor scams
Have a Plan - Who calls the bank, who escalates internally, what happens in the first hour? Because speed is everything once money moves.

If You’re Thinking “We’ll Get to This Later”

That’s exactly how this goes wrong. BEC is not loud. It doesn’t force your hand. It just waits. And then it hits on a busy day when someone is moving fast and trying to get things done.

The Bottom Line

This is not about fear, it's about math. The cost to tighten your processes is small. The cost to ignore this is unpredictable and often irreversible. If you’re not confident your team would stop a fraudulent request before money leaves the account, that’s your signal.

Not next quarter.

Windows Server 2016 End of Life: A Business Risk You Shouldn’t Ignore

Fri, 03 Apr 2026 21:32:14 GMT

This Isn’t an IT Upgrade. It’s a Business Decision.

Windows Server 2016 end of life is set for January 2027. On the surface, that sounds like a routine IT lifecycle event.

In reality, it is a predictable risk point for your business because when support ends, any system still running Server 2016 becomes:

Unpatched
Unsupported
Increasingly vulnerable
Gradually incompatible with modern platforms

Don't panic, nothing breaks overnight, and that is good and bad at the same time and part of the problem. From that moment forward, the risk only moves in one direction.

What “End of Life” or EOL Actually Means

When Windows Server 2016 reaches end of life:

No more security updates
No Microsoft support
No guarantees around stability or compatibility

Your servers will still turn on fine. Your applications will likely still run. But (and this is big) you are now operating without a safety net, and that has real business implications.

Why Windows Server 2016 EOL Matters to Leadership

This is not about servers. It is about exposure, control, and cost.

Risk Exposure is big and end-of-life systems are low-hanging fruit for attackers. They are easier to exploit because known vulnerabilities are no longer patched. That shifts your risk profile immediately, whether anything has gone wrong yet or not.

Downtime and Operational Impact is another issue because if something breaks after end of life, there is no vendor support to lean on, recovery becomes slower and less predictable and internal teams are left to figure it out under pressure. Downtime is not just an inconvenience. It is lost productivity, lost revenue, and frustrated clients.

Compliance and Liability apply to many organizations, and this is where the issue becomes unavoidable because unsupported systems can fail security audits, violate compliance requirements, lead to penalties or contractual issues. Even if enforcement is not immediate, exposure is real.

Business Friction Over Time is the slow bleed most companies underestimate. Over time applications stop behaving correctly, integrations suddenly break and performance degrades. Nothing catastrophic, just enough friction to slow everything down and make your team less efficient.

The Cost of Doing Nothing

Doing nothing feels neutral, it is not. It is simply a delayed decision with worse outcomes. Here is what we consistently see when companies wait too long:

Emergency upgrades instead of planned transitions
Higher labor costs due to compressed timelines
Increased downtime during rushed implementations
Security incidents that could have been avoided
Compliance exposure that turns into real financial consequences

And the biggest one is that you lose control of timing. Once that happens, the decision is no longer strategic. It becomes reactive.

Why Waiting Creates Pressure Later

Most businesses delay because everything still appears to be working, and as I said earlier, that is exactly what creates the future problem because upgrades take way longer than expected. Planning, testing, and executing a proper migration takes time, especially when legacy systems are involved.

The demand Increases as deadlines approach and as we move closer to 2027, more organizations will start acting at the same time. This leads to tighter schedules, limited availability, longer project timelines, and costs go up under pressure. We see rushed decisions tend to be more expensive and less effective and you have a very high chance of ending up paying more for fewer options.

What You Should Be Doing Now

No panic required, but something that should already be on your roadmap is to confirm your exposure. These two questions help define your risk level and priority.

Do you have any Windows Server 2016 systems in your environment? If the answer is “not sure,” that is the first issue to resolve.
Understand What They Support - Identify what those systems actually do like are they revenue-generating systems, do they handle internal operations, and are they serving client-facing services.

You can now evaluate your options but remember that this is not always a simple upgrade, and depending on your environment, you may need to consider upgrading to a newer Windows Server version, moving workloads to cloud or hybrid environments and/or replacing legacy systems with modern SaaS solutions

If you do have to make a move build a real timeline and work backward from January 2027. Then account for delays, testing, and internal constraints. A realistic plan almost always starts earlier than expected.

And finally we should start before thing "feel urgent" is best. Companies that handle this well act early. The ones that wait end up dealing with unnecessary pressure.

A Quick Reality Check

We are already seeing increased demand for planning and migration work, which is expected. As awareness grows, so does competition for time and resources. Waiting does not just delay the project, but it reduces your flexibility. Makios has a hard stop set for orders to upgrade at the end of Q3 so we can focus in an organized way on the upgrades in Q4.

If You Are Not Sure, That’s the Signal

If you do not know whether you are affected, that is not a neutral position, it is a blind spot, and it is easy to fix with a quick review, or if you are a client of our you can just ask, if we don't already contact you, but it is good to be in the know.

What Happens Next

As stated earlier, we are proactively reaching out to clients to review environments and identify exposure. So if you hear from us, this is why. If you want clarity sooner, reach out. No pressure. No unnecessary complexity. Just a clear understanding of where you stand and what makes sense next.

The Bottom Line

Windows Server 2016 end of life is predictable. How your business experiences it is not. You can approach this as a controlled, planned transition or a reactive, high-pressure situation, but pnly one of those keeps you in control. I

One Thing to Take Away

If you are running Windows Server 2016, this is not urgent today. But it is important enough that you should already be planning. The earlier you act, the more options you have, and the better the outcome will be.

Microsoft Expiring Secure Boot Certificates in 2026

Tue, 31 Mar 2026 17:26:31 GMT

Starting in 2026, some of the digital “ID cards” that Windows uses to verify your computer is starting safely will begin to expire. These are called Secure Boot certificates, and the original one's date back to 2011.

Here’s the important part:

Your computers are not going to suddenly stop working.

But… if you ignore this, you may end up running devices that no longer receive the latest boot-level protections, and that creates a quiet but real security and lifecycle risk.

This is not a fire drill. It is a planning issue.

Let’s break it down in plain English so you can decide what to do next.

What is UEFI Secure Boot in simple terms?

Think of Secure Boot as a security guard that checks IDs before your computer starts.

When your PC powers on, it runs through a startup process before Windows loads. Secure Boot makes sure only trusted, approved software is allowed to run during that process.

If something malicious tries to sneak in, like rootkits or low-level malware, Secure Boot blocks it before Windows even starts.

Here’s the simplified version:

UEFI = modern replacement for old BIOS (the system that starts your computer)
Secure Boot = a feature inside UEFI
Certificates = the trusted “ID cards” used to verify software

If the ID checks out the system boots normally.

If not, it gets blocked.

Why it matters for businesses

Protects against deep, hard-to-detect malware
Supports compliance and security frameworks
Is required for many modern OS features and updates

Did you know?

Secure Boot has been standard on most business-grade PCs since around 2015.

What exactly is changing in 2026?

The original Secure Boot certificates that Microsoft introduced in 2011 are reaching the end of their lifecycle.

Microsoft is transitioning to newer 2023 Secure Boot certificates.

Here’s what that means:

The 2011 certificates will start expiring beginning in June 2026
Newer systems will use updated 2023 certificates
Systems without updates may not trust newer boot components

What will NOT happen

Let’s kill the biggest myth:

Your PC will not suddenly stop booting on June 1, 2026. That’s not how this works.

What WILL happen over time

If devices are not updated:

They may stop receiving future Secure Boot updates
They may not trust newer bootloaders or OS updates
They may fall behind on security protections
They may eventually hit compatibility issues with newer Windows versions

This is a slow degradation problem, not a sudden outage.

Did you know?

This transition is similar to how SSL certificates expire on websites. Things don’t break overnight, but eventually they do if ignored.

How to know if your devices are compatible and upgradable

This is where things get practical.

Not all devices are equal. Some will handle this transition easily. Others won’t.

1. UEFI vs Legacy BIOS

UEFI system → modern, supports Secure Boot
Legacy BIOS system → older, does NOT support Secure Boot

If your device is still running in legacy mode, it is already behind.

2. Is Secure Boot enabled?

Even if the device supports it, Secure Boot might be:

Enabled
Disabled
Misconfigured

This matters because:

Disabled Secure Boot = no protection
Misconfigured Secure Boot = potential compatibility issues

3. Windows and firmware updates

To support the new 2023 certificates, devices may need:

Windows updates
Firmware/BIOS updates from the manufacturer (Dell, HP, Lenovo, etc.)

Some older devices:

Will not receive firmware updates
Will not support the new certificate chain

That’s your early warning sign for replacement planning.

Quick checklist

If you want a fast self-check:

Is the device running UEFI (not legacy BIOS)?
Is Secure Boot enabled?
Is the system fully updated?
Does the manufacturer still provide firmware updates?

If you answered “no” to any of these, that device needs attention.

What happens if you do nothing?

Short answer: nothing dramatic… at first.

Long answer: it slowly becomes a problem you didn’t plan for.

Risks of ignoring this

Gradual loss of boot-level security protections
Increased exposure to low-level malware
Compatibility issues with future Windows updates
Devices aging out without a replacement plan
Potential compliance concerns

This is the kind of issue that shows up later as:

“Why won’t this update install?”
“Why is this device failing security checks?”
“Why are we still running 10-year-old hardware?”

And then it becomes urgent.

Did you know?

Most business IT risks don’t come from sudden failures. They come from slow neglect.

What your business should do now

You don’t need to panic. You do need a plan.

Here’s the smart approach.

Step 1: Inventory your devices

You cannot manage what you don’t know exists.

List all desktops, laptops, and servers
Capture age, model, and OS version

Step 2: Check UEFI and Secure Boot status

Identify which devices support Secure Boot
Verify whether it is enabled and configured correctly

Step 3: Review patch and firmware status

Confirm Windows updates are current
Check for OEM firmware updates
Identify devices no longer supported

Step 4: Classify devices

Break your environment into:

Fully compatible and upgradable
Compatible but needs updates
Not compatible and needs replacement

Step 5: Build a phased plan

Avoid the classic mistake of replacing everything at once.

Instead:

Prioritize high-risk or outdated systems
Plan upgrades over 6 to 24 months
Align with budget cycles

This is not just a security project. It is a lifecycle management opportunity.

Makios Technology can help you prepare

This is exactly the kind of issue that falls into the gap between “everything works today” and “we should probably look at this.”

That’s where we come in.

We help businesses take a proactive approach instead of reacting late.

What we do

Audit your devices and identify Secure Boot status
Verify UEFI compatibility across your environment
Check firmware and update readiness
Identify systems that cannot support the new certificates
Build a practical, phased upgrade plan

Why it matters

We don’t just tell you what’s wrong.

We help you make decisions that make sense financially and operationally.

That means:

No unnecessary replacements
No surprises later
No security gaps creeping in quietly

Final thoughts

The Secure Boot certificate transition in 2026 is not a crisis. It is a checkpoint.

It is your chance to:

Clean up outdated systems
Strengthen your security baseline
Plan upgrades instead of reacting to failures

Most businesses will ignore this until something breaks.

You don’t have to be one of them.

Wi-Fi 7 Is Here. And We’re Not Waiting Around.

Mon, 30 Mar 2026 01:27:49 GMT

Wi-Fi 7 Is Here. And We’re Moving Faster than ever before because there’s always a point where “good enough” quietly becomes the problem. For business networks, that point is now. More devices, more cloud, more real-time workloads, and AI layered on top of everything. Wi-Fi 6 and 6E had their moment, but they were never built for what’s coming next.

Makios Technology is not easing into the future. We are pivoting away from Wi-Fi 6 and moving into Wi-Fi 7 head first across our Cloud portfolio in 2026. This is a deliberate shift, not a gradual upgrade cycle. The gap between the two standards is large enough that waiting no longer makes sense.

We have standardized on Cambium Networks Wi-Fi 7 access points as our platform of choice. The reason is simple. They deliver performance, scalability, and operational control without turning the project into a science experiment or a budget problem.

And this is not theoretical. We already have clients who made the jump early. The results have been exactly what you would expect when you remove bottlenecks instead of managing them. Faster performance, more stability under load, and noticeably fewer complaints from users. That last one tends to be the most honest metric.

Out with Wi-Fi 6. Not Because It Failed, But Because It’s Done

Wi-Fi 6 and 6E are not bad technologies. They are just no longer aligned with where business networks are going.

The reality is that modern environments have already outgrown them:

Higher device density per user
Constant cloud synchronization
Video everywhere
AI workloads starting to hit the edge

Wi-Fi 6 starts to show strain under sustained load. Latency spikes, contention increases, and performance becomes inconsistent. You can tune it, optimize it, and babysit it, but at some point you are just managing limitations.

Wi-Fi 7 removes those limitations instead of working around them. That is why we are not stretching Wi-Fi 6 any further.

Speed That Actually Changes Operations

Wi-Fi 7 supports speeds up to 46 Gbps. That number matters, but not for the reason most people think.

The real benefit is sustained throughput under load. Wider 320 MHz channels, higher modulation up to 4096-QAM, and better spectrum utilization translate into real, usable capacity. Compared to Wi-Fi 6E, you are looking at up to double the throughput in practical environments.

What that looks like in the real world:

Large file transfers that do not slow everyone else down
AI tools and automation running without choking the network
Multiple high-bandwidth applications coexisting without conflict

This is not about peak speed tests. It is about eliminating bottlenecks that slow down business workflows.

Reliability and Latency Finally Get Fixed

Most Wi-Fi problems are not about speed. They are about inconsistency.

Wi-Fi 7 introduces Multi-Link Operation, which allows devices to use multiple bands at the same time. Instead of waiting for a single channel to clear, traffic can move dynamically or run in parallel.

That leads to:

Lower and more stable latency

Fewer drops and retransmissions

Predictable performance for real-time applications

There are also deterministic latency mechanisms that help ensure time-sensitive traffic behaves consistently. That matters for cloud applications, voice, video, and anything interactive.

In short, Wi-Fi starts acting less like Wi-Fi and more like a wired connection.

Smarter Use of the Wireless Spectrum

Wi-Fi 7 operates across 2.4 GHz, 5 GHz, and 6 GHz, but the real improvement is how it uses those bands.

Preamble puncturing allows the network to work around interference instead of being blocked by it. Multi Resource Units allow more efficient allocation of bandwidth to clients. Compressed acknowledgments improve how quickly data flows back and forth.

The result is simple. More devices can do more work at the same time without stepping on each other.

Our new Wi-Fi 7 was Built for How We Deliver

This hardware and software suite fits how Makios deploys and manages networks.

Their platform gives us:

Public cloud, private cloud, and on-prem management options
Zero-touch provisioning for fast, clean deployments
Centralized management across single and multi-site environments
Scalable architecture without constant redesign

For clients, this means faster rollouts and simpler operations. For us, it means we can standardize, support, and optimize without introducing complexity.

And importantly, it is affordable. Wi-Fi 7 is no longer a premium experiment. With Cambium, it is a practical upgrade.

Future-Proof Without Overthinking It

Most companies upgrade networks only after problems show up. Performance drops, complaints increase, and then the scramble begins.

That approach is reactive and expensive.

Moving to Wi-Fi 7 now avoids that cycle entirely. The standard is designed for higher density, higher throughput, and more demanding applications. It is not just an upgrade. It is a reset of what the network can handle.

Makios is making that move now because the cost of waiting is higher than the cost of upgrading.

The Bottom Line

We are not carrying Wi-Fi 6 forward as a default option. We are not hedging between standards. We are moving to Wi-Fi 7 and building around it.

The reasoning is straightforward:

It is faster in ways that actually matter
It is more reliable under real-world conditions
It is priced to be deployed, not delayed
It removes limitations instead of managing them

If your network is going to support the next generation of business applications, it needs to be built on something designed for that reality.

Wi-Fi 7 is that foundation. And we are all in. How about You?

How to Enable Dark Mode in Microsoft Edge and Reduce Eye Strain at Work

Tue, 17 Mar 2026 00:53:06 GMT

Modern work happens on screens. Emails, dashboards, documentation, client portals, all of it. That means small configuration choices can quietly impact productivity, comfort, and even long-term health. Dark mode in Microsoft Edge is one of those small changes that actually moves the needle, especially for people spending 6 to 10 hours a day in a browser.

This is not about aesthetics. It is about reducing fatigue, improving focus, and making your work environment easier on your eyes without adding cost or complexity.

Why Screen Fatigue Is a Business Problem

Eye strain is not just a personal annoyance. It affects output. When your eyes are tired, your focus drops, your error rate goes up, and your work slows down. Over time, that compounds into real productivity loss.

Common symptoms include:

Dry or irritated eyes
Headaches
Blurred vision
Difficulty focusing late in the day

For teams working in IT, finance, operations, or any role that lives in a browser, this is not optional. It is operational hygiene.

How to Enable Dark Mode in Microsoft Edge

Microsoft Edge gives you a few different ways to enable dark mode. Some affect only the browser interface, others go further and force dark styling across websites.

1. Enable Dark Mode for the Browser Interface

This changes the Edge UI, menus, tabs, and settings screens.

Steps:

Open Microsoft Edge
Click the three dots in the top-right corner
Go to Settings
Select Appearance
Under Overall appearance, choose Dark

This is the safest and most stable option. It improves comfort without breaking how websites display.

2. Force Dark Mode Across All Websites

This setting attempts to apply dark mode even to websites that do not support it natively.

Steps:

Type edge://flags/#enable-force-dark into the address bar
Find Auto Dark Mode for Web Contents
Set it to Enabled
Click Restart

Important: This is an experimental feature. Some websites may look off, especially those with complex layouts or custom styling. Use it if you want maximum dark coverage, but expect occasional quirks.

3. Use Accessibility Page Color Themes

If you want more control over contrast and readability, Edge includes built-in themes.

Steps:

Go to Settings
Select Accessibility
Use Page colors to apply themes like Black or Dusk

This is a middle ground between standard dark mode and forced dark mode, with fewer visual issues.

What Dark Mode Actually Improves

Dark mode is often oversold, so let’s be precise. It does not magically fix eye health, but it does reduce specific stressors.

Lower brightness exposure - Less light hitting your eyes reduces fatigue in low-light environments.
Reduced glare - Bright white backgrounds create contrast against darker surroundings. Dark mode smooths that gap.
Better comfort at night - Lower perceived intensity helps your eyes adjust more naturally in dim conditions.
Potential blue light reduction - Not eliminated, but typically reduced due to lower brightness levels.

The benefit is situational. Dark mode helps most when your environment is darker. In bright offices, the impact is smaller.

Dark Mode Can Backfire

Dark mode is not universally better. Some users actually read slower or experience visual artifacts.

Watch for:

Halo effect around text - Common for people with astigmatism
Reduced readability for long-form content - Light text on dark backgrounds can blur slightly over time
Inconsistent website rendering - Especially when using forced dark mode

If you notice strain instead of relief, switch back to light mode and reduce brightness instead. The goal is comfort, not forcing a trend.

Best Practices Beyond Browser Settings

Dark mode helps, but it is not enough on its own. If you want real improvement, you need five basic habits.

Follow the 20-20-20 rule. Every 20 minutes, look 20 feet away for 20 seconds
Position your screen correctly, about an arm’s length away and slightly below eye level
Control your lighting and avoid harsh overhead lights or direct glare on your screen
Blink more than you think you need to, I know this sounds obvious, but people forget when focused
Adjust brightness, not just color because a dim screen in light mode is often better than a bright screen in dark mode

These are simple, but they work. No software required.

The Bigger Picture: Small Changes, Real Impact

Most businesses focus on big-ticket technology decisions and ignore the daily friction their teams deal with. Screen fatigue is one of those overlooked issues. It does not show up on a report, but it quietly affects performance.

Configuring something like dark mode in Microsoft Edge takes two minutes. The payoff is fewer headaches, better focus, and a more sustainable workday for your team.

That is a trade worth making.

Some Final Thoughts

Dark mode is not a silver bullet, but it is a practical, low-effort improvement that fits into a broader strategy of making work environments more efficient and sustainable. Use it where it makes sense, avoid forcing it where it does not, and pair it with basic screen habits that actually move the needle.

If your organization is already investing in productivity tools and cybersecurity, this is the kind of small operational detail that should not be ignored. It costs nothing, and the upside is measurable over time.

Celebrating Joshua for 6 Years of Excellence and Growth

Fri, 13 Mar 2026 00:15:10 GMT

Recently, Joshua celebrated 6 years with Makios, which is no small accomplishment. In an industry where people move around constantly, that kind of consistency actually means something. It reflects commitment, reliability, and a willingness to show up and do the work day in and day out. From his early days as an intern to becoming one of our most well-rounded technicians, Joshua has steadily grown into someone the team can count on without hesitation.

That growth did not happen by accident. Over time, Joshua has become sharper in how he approaches problems, more confident in his execution, and more deliberate in his work. He is faster at identifying what matters, more precise in how he handles it, and always ready to step in wherever needed. No drama, no excuses, just steady progress and a willingness to take on whatever is in front of him. That kind of mindset is what turns a role into a craft.

What stands out just as much as his technical growth is who he is as a teammate. Joshua is reliable, easygoing, and always willing to help. He is the kind of person who answers the call, supports others, and shows up when it matters most. That attitude is not something you can teach, and it is a big part of why he is so valued within the team. As his management team puts it: “We all love working with Joshua. He is respectful and easygoing. Always willing to help with anything we throw at him.”

We are proud to have Joshua as part of Makios. Not just for what he has accomplished over the past six years, but for the direction he is heading. His growth, his mindset, and his consistency all point to a strong future, and we look forward to seeing what comes next.

129 Android Vulnerabilities in One Month and What Business Owners Need to Know

Thu, 05 Mar 2026 23:43:10 GMT

This Should Be a Wake-Up Call for Business Owners that should be aware that Smartphones have quietly become the modern key ring for business. They hold email, financial access, client conversations, authentication codes, and in many cases the only working copy of important documents.

That is not convenience anymore. It is exposure.

In March 2026, Google fixed 129 Android vulnerabilities in a single month. That number is not trivia. It is a signal about how much risk can exist inside the devices your team uses every day.

This Is Not New. It Is Escalating

This did not come out of nowhere.

In 2024, mobile vulnerabilities and identity-based attacks became part of the normal threat landscape. In 2025, Android Framework flaws allowed malicious apps on unpatched devices to escalate privileges and access protected data.

Yes, patches were released.

No, that did not mean devices were protected.

Now in 2026, the same pattern continues at a larger scale. A single bulletin addresses 129 vulnerabilities, including a Qualcomm graphics flaw already exploited as a zero-day.

The technical details matter to engineers. The business impact is simpler.

Devices that appear normal can already be compromised.

The Real Issue Is Patch Delivery

Every platform has vulnerabilities. That is not the problem.

The problem is how Android handles updates.

Google builds the operating system, but manufacturers, chip vendors, and carriers control how and when updates reach devices. At each step, patches can be delayed, deprioritized, or stopped entirely.

This creates fragmentation.

And fragmentation creates exposure.

A patch released by Google does not mean your devices are protected. It means protection is available, if it actually reaches the device.

“Patched” Does Not Mean “Protected”

This is where most businesses get it wrong.

They assume that once a vulnerability is fixed upstream, the issue is resolved. In reality, many Android devices fall weeks or months behind on updates, and some stop receiving them altogether.

Now combine that with 129 vulnerabilities in a single month and active exploitation in the wild.

That delay becomes a window.

And that window is exactly what attackers use.

Why This Matters for Your Business

A compromised phone is not just a device problem. It is an access problem.

That device can be used to:

Intercept MFA requests
Reset passwords
Access Microsoft 365 and cloud systems
Read email and internal communication
Move into other parts of your environment

And it often happens quietly. No alerts. No obvious failure. Just access.

The Pattern Is Consistent

Looking across 2024, 2025, and 2026, the trend is clear.

There are more vulnerabilities, faster exploitation, and greater reliance on mobile devices. At the same time, patch delivery remains inconsistent across the Android ecosystem.

Attackers have adapted to this reality. Mobile devices are now one of the most reliable entry points into business environments.

Many organizations have not caught up.

The Divide We See in the Real World

There are two types of organizations.

The first group manages mobile devices like any other endpoint. They know which devices are compliant, which are outdated, and which should not have access to business systems.

The second group assumes updates are automatic and that devices are “probably fine.” They usually discover the risk during an incident, when a phone becomes the entry point into something much larger.

What You Should Do Now

This is not a panic situation, but it does require intentional action.

First, be selective about Android vendors. Update consistency varies significantly, and that directly impacts your risk.

Second, define a minimum acceptable patch level. Devices that fall below that standard should not have full access to business systems.

Third, gain visibility. You need to know which devices are in use, their patch status, and whether they are still supported.

Fourth, treat mobile devices as part of your core security strategy. They are identity endpoints, not accessories.

Finally, consider adding active monitoring. Tools alone do not respond. This is where services like managed detection and response help close the gap between alerts and action.

Final Thoughts

129 Android vulnerabilities in one month is not the problem. It is the warning, a loud actually because mobile risk is no longer rare or theoretical. It is operational. The real question is not whether vulnerabilities exist. It is whether your environment ensures that patches actually reach the devices that matter.

And if they do not, what that means for your business.

The Most Underrated Productivity Feature in Windows

Wed, 04 Feb 2026 17:02:55 GMT

Most people don’t have a productivity problem.

They have a screen management problem.

Your desktop is not supposed to look like a garage that hasn’t been cleaned since 2009.

Windows already solved this. Almost nobody uses it.

It’s called Snap Layouts.

Press Windows Key + Z.

Pick a layout.

Place your apps.

Move on with your life.

That’s it.

No subscription. No training course. No productivity influencer required.

Stop Pretending You’re Multitasking

Let’s be honest.

If you’ve got seven overlapping windows and you’re alt-tabbing like you’re defusing a bomb, you’re not multitasking. You’re context switching badly.

Snap Layouts forces a structure.

It divides your screen into clean sections. You choose how many. You assign apps to each section. Windows handles the resizing and alignment.

Your desktop goes from chaos to controlled in about five seconds.

And control is where productivity actually lives.

Real World Use Cases That Actually Matter

On a Call and Taking Notes

You’re on Teams. Or Zoom. Or whatever platform the world is using this week.

You need to see the meeting.

You need to take notes.

You need to reference a document.

Snap the call to one side.

Snap OneNote or your CRM to the other.

Now you’re not minimizing windows every 30 seconds like it’s Windows XP. You’re present. You’re organized. You look competent.

That matters.

Juggling Browser, Email, Docs, and Music

This is most people’s daily workflow:

Browser

Document

Maybe Slack

Maybe music

Instead of dragging window corners around like you’re rearranging furniture, Snap Layouts locks everything into position.

Predictable layout. Clean structure. Zero friction.

It sounds small. It isn’t.

Small inefficiencies repeated 200 times per day become expensive.

Multiple Monitors? Now We’re Talking

If you’re running two or three monitors and not using Snap Layouts, you’re leaving performance on the table.

Each monitor can have its own layout.

Each virtual desktop can have its own layout.

One screen for communication
One for production
One for dashboards or analytics

Now you’re not “busy”, you’re deliberate and intentional (love that word). And that my friend, is the difference between looking productive and actually being productive.

Why Business Owners Should Care

Let’s do math.

If an em ployee loses five minutes per hour fighting their screen layout, that’s over 30 minutes per day.

Multiply that across a team.

Multiply that across a year.

That is real payroll burned on window management.

Snap Layouts costs nothing.

It requires zero deployment.

It just needs someone to actually use it.

Efficiency is rarely about buying more software. It’s about mastering what you already have.

How to Start

Open a few apps.

Press Windows Key + Z.

Pick a layout.

Assign your apps.

Done.

If you’re serious, combine it with virtual desktops and segment your work by function. Operations on one desktop. Creative on another. Meetings isolated from deep work. Structure reduces cognitive load. Lower cognitive load increases output. This isn’t motivational fluff. It’s basic human psychology.

Final thoughts.

Your tools either create friction or remove it.

Snap Layouts removes friction.

Clean screen. Clear thinking. Faster decisions.

And in business, faster decisions compound.

That’s how you win.

How to Get More Out of Outlook Without Adding More Work

Wed, 28 Jan 2026 00:58:05 GMT

Practical guidance for using Outlook features more effectively to reduce inbox noise, scheduling friction, and daily interruptions.

Most inbox problems are not caused by volume. They are caused by friction. Messages arrive faster than decisions are made. Calendars fill without intent. Important threads sink under noise, not because the tools are bad, but because they are used passively.

Outlook has quietly improved over the past year in ways that directly address these problems. Not with new interfaces or flashy features, but with better behavior under normal working conditions. These improvements matter if, and only if, they are used deliberately.

This guide focuses on one primary problem: Outlook users are overwhelmed not because they lack features, but because they let defaults run their day.

The real issue: inboxes fail when everything looks equally important

Most business users treat their inbox as a to do list, archive, and notification feed all at once. That guarantees overload. Outlook’s newer behavior around prioritization helps, but only if you stop treating every message the same.

How to use Focused Inbox the way it was designed

Focused Inbox is not an artificial intelligence assistant that magically understands your priorities. It is a sorting system that improves based on your corrections. When users complain that it “hides emails,” it is almost always because they never trained it.

What works in practice:

When an email lands in the wrong tab, explicitly move it. Do not ignore it. Outlook learns from correction, not frustration.

Mark recurring senders correctly. Newsletters, automated alerts, and system messages belong in Other. If they occasionally matter, search still finds them.

Let Focused Inbox reduce interruption, not visibility. Everything still arrives. You are choosing when to look.

Where it breaks down:

If your organization relies heavily on shared mailboxes or alias based communication, Focused Inbox can misclassify internal messages. In those cases, rules may be more reliable than automation.

The goal is not fewer emails. The goal is fewer interruptions.

Conversation grouping solves context loss, not clutter

Long email threads fail when replies scatter. Outlook’s improved conversation grouping is more reliable than it used to be, but many users disable it after a bad experience years ago.

Used correctly, conversation view reduces decision fatigue.

Best practice:

Enable conversation view and keep it enabled.

Sort by newest message, not oldest. You want the current decision surface, not the history lesson.

Use expand and collapse intentionally. Skim context when needed, collapse when done.

Common mistake:

Users confuse conversation view with message duplication. What they are seeing is often replies quoted multiple times. That is an email hygiene issue, not a grouping issue.

Conversation grouping works best when paired with consistent subject lines. If your team frequently changes subjects mid thread, grouping loses value.

Calendar friction costs more time than email

Scheduling meetings is one of the most underestimated productivity drains in business. Outlook’s recent improvements reduce back and forth, but only if calendars are treated as planning tools rather than record keeping systems.

What Outlook now does better:

Meeting suggestions account more accurately for real availability, including tentative holds and shared calendars.

Conflict highlighting is clearer, especially for recurring meetings.

Shared availability surfaces faster, reducing email negotiation.

How to use this intentionally:

Block focus time visibly. Hidden focus time might protect your calendar but confuses everyone else.

Decline meetings with explanation. Outlook tracks response behavior and improves suggestions when decisions are explicit.

Avoid placeholder meetings. Tentative holds degrade scheduling accuracy over time.

Where this fails:

If calendars are not maintained consistently across a team, scheduling tools cannot compensate. Outlook reflects behavior. It does not correct it.

No new licenses, no new tools, but new expectations

These improvements are already part of Microsoft 365. They do not require configuration projects or administrative overhead. What they require is a shift in mindset.

Stop treating Outlook as a passive inbox and calendar. Treat it as a system that responds to your behavior.

Small adjustments compound. Fewer interruptions lead to faster decisions. Faster decisions reduce follow up. Less follow up reduces inbox pressure.

The productivity gain is not dramatic in one day. It is noticeable over weeks, which is exactly how operational improvements should behave.

Vulnerability Management Executive Guide to Reducing Real Exposure

Fri, 16 Jan 2026 23:32:36 GMT

What Executives Actually Need to Know Before “Fix Everything” Breaks Their Business

Most security failures in small and mid sized companies do not happen because tools were missing. They happen because leaders were flooded with data and no one knew what actually mattered.

Vulnerability management is a good example.

Executives are often told they need to “scan everything and patch everything.” In the real world, that approach creates noise, operational risk, and eventually gets ignored. Systems break. Updates get deferred. The security team stops trusting the data. Leadership stops asking for it.

We built Makios Cloud Vulnerability Management specifically to avoid that failure mode.

The real problem vulnerability tools are supposed to solve

Vulnerabilities are not abstract technical issues. They are business exposure.

The executive questions are simple:

Which systems are most likely to be abused

Which weaknesses actually matter right now

Which issues can wait without increasing real risk

Where attention will reduce exposure instead of creating disruption

Most organizations cannot answer those questions consistently. They have scans, reports, and dashboards, but no operational clarity.

Why “more findings” is not the same as better security

Traditional vulnerability programs fail in three predictable ways.

First, they treat all vulnerabilities as equal. They are not. A low risk issue on an isolated system does not deserve the same attention as a high impact weakness tied to real user behavior.

Second, they focus on patching instead of exposure. Patching is a tactic. Exposure is the outcome. A fully patched system can still be misconfigured and dangerous.

Third, they overwhelm teams. When everything is critical, nothing is.

We have seen this repeatedly. Organizations stop acting not because they do not care, but because the signal to noise ratio collapses.

How Makios approaches vulnerability management differently

We run this service internally before offering it to clients. That matters, because it forces discipline.

Using Tenable as the underlying platform gives us reliable data, but the value comes from how it is interpreted and applied. The system continuously evaluates systems, software, configurations, and usage patterns, then helps us prioritize based on real world exploitability and business impact.

This is not a replacement for updates or hygiene. It sits above them.

Instead of asking teams to fix everything, we focus on:

Reducing meaningful exposure
Preventing predictable failures
Aligning remediation with business operations
Avoiding unnecessary disruption

That approach produces fewer alerts and better decisions.

Where vulnerability management actually pays off

This service is most valuable for organizations that want clarity instead of reassurance.

If you are trying to understand where risk truly lives, which weaknesses deserve attention this quarter, and how to improve security without breaking systems or burning out staff, this approach works.

If you are looking for a compliance checkbox or a monthly report that no one reads, it will disappoint you.

That distinction is intentional.

What to expect operationally

Vulnerability management is not a one-time project. It is an ongoing management function.

Done correctly, it becomes part of how leadership understands exposure, prioritizes work, and makes informed tradeoffs. Done poorly, it becomes background noise.

Our role is to keep it in the first category.

AI moved cybersecurity from "if" to "when"

Fri, 09 Jan 2026 17:07:16 GMT

Why passive security no longer works for small and mid-sized businesses in the Southwest

For years, cybersecurity lived in the “important, but later” category for many businesses. Necessary in theory. Easy to postpone in practice.

That changed when AI removed friction from cybercrime.

I don’t believe AI invented attacks. What it did do was eliminate the bottlenecks. Tasks that once required skill, patience, and manual effort are now automated, refined, and scaled. Attacks that used to fail most of the time now succeed often enough to be profitable.

That shift quietly moved cybersecurity from a hypothetical risk to an operational certainty. For small and mid sized businesses across the markets we serve—El Paso, Las Cruces, West Texas, Southern New Mexico, Dallas Fort Worth, and the broader Southwest—this reality is already here.

The question is no longer whether something will happen. It’s whether you will see it early enough to control the outcome.

The problem with “we have security tools”

Most organizations believe they are protected because they have tools in place. Antivirus. Email filtering. Backups. Microsoft 365 Business Premium. Often all of the above.

Those are smart decisions. They are also incomplete.

Security tools without active monitoring create the appearance of safety, not the reality of it. Alerts fire. Logs accumulate. Nothing happens unless someone knows what to look for and is actively watching.

We routinely see suspicious sign ins that blend into normal activity. Credential misuse dismissed as noise. Early warning signs ignored because no one has the time or context to investigate them properly.

This is security theater. It feels responsible, but it fails quietly.

Modern attacks are designed to stay invisible. They establish access, escalate privileges, and wait. By the time the issue becomes obvious, the situation is already harder and more expensive to contain.

AI didn’t make attackers smarter. It made them faster.

AI didn’t turn criminals into geniuses. It turned them into efficient operators.

Phishing campaigns are no longer crude or random. Messages are refined automatically, timed intelligently, and tuned to human behavior. Credential theft scales through automation. One compromised login becomes a launch point, not an isolated incident.

Ransomware has evolved as well. Encryption is no longer the primary leverage. Data theft and extortion are. The real damage often comes from exposure, regulatory pressure, insurance fallout, and reputational impact.

When attacks become cheap enough to run at scale, probability stops mattering. Eventually, everyone becomes a viable target.

Ignoring that does not reduce risk. It just delays your awareness of it.

Why managed detection and response is now baseline security

Managed Detection and Response exists because tools alone do not respond.

At any given moment, every organization should be able to answer three questions:

Is something suspicious happening
Does it matter
Is someone actively responding

Without MDR, most businesses rely on alerts and, quite frankly, hope. With MDR, suspicious activity is analyzed, validated, and acted on by professionals who monitor environments continuously.

Microsoft provides strong baseline protection. Defender, identity controls, and email security are powerful. But Microsoft does not investigate or respond on your behalf. It gives you signals. You still need interpretation and action.

This is where many organizations stall. They have data but lack operational capacity.

MDR turns telemetry into decisions, shortens detection time, limits damage, and replaces panic with process.

Risk increases quietly over time

One of the most common and dangerous assumptions leaders make is believing that risk stays flat.

It doesn’t.

Every new employee, SaaS application, integration, and remote login adds complexity. Visibility does not automatically keep up.

The longer an environment operates without active monitoring, the harder incidents become to contain. Not because anyone was careless, but because systems evolved faster than oversight.

Preparedness compounds. So does exposure.

Why we are pushing MDR right now

Our focus right now is managed detection and response because it delivers real, measurable value.

To make adoption easier, we are offering 250 plus user pricing even for environments with as few as 10 systems.

This is not a promotion gimmick. It is a deliberate trade off.

We are sacrificing margin to get more organizations properly protected. Because early detection changes outcomes. Because explaining incidents after the fact is far more expensive than preventing escalation in the first place.

For many businesses, this means hundreds of dollars in savings while significantly improving security posture. It lowers the barrier to real protection, not checkbox compliance.

This is not about fear. It is about control.

Downtime costs money. Extortion creates leverage. Data exposure leaves long term consequences.

The goal of managed detection and response is not perfection. That would be dishonest. The goal is control.

When something happens, it is detected early, contained quickly, and handled deliberately. That difference matters more than most leaders realize.

Cybersecurity today is not about avoiding every incident. It is about staying operational, credible, and in control when reality shows up.

One thing to remember

If you remember nothing else from this article, remember this:

If you do not take action, your risk and exposure become harder to control over time.

Not suddenly. Gradually. Quietly. Until they are not.

If you want to understand what managed detection and response would look like in your environment, the next step is simple.

Learn more about Makios Cloud Security for Threats, our Managed Detection and Response (MDR) service.

No theatrics. No pressure. Just clarity.

Luis Celebrating 2 Years of Dedication, Ganas, and Heart at Makios!

Fri, 19 Dec 2025 01:08:51 GMT

Celebrating Two Years of Dedication, Ganas, and Heart at Makios!

This month, we’re excited to celebrate Luis’ second anniversary at Makios, a milestone marked not just by time, but by the tremendous impact he makes every single day.

When Luis joined us in, we knew we were welcoming an experienced IT professional with decades of knowledge behind him. What we didn’t know was just how deeply his presence would shape our culture, our teamwork, and the way we show up for one another. Now a few years later, Luis continues to be the same steady, positive force we’ve all come to rely on, the teammate who solves problems with calm confidence, treats everyone with kindness, and never hesitates to go the extra mile (often literally).

Because yes, the marathon runner in him is still going strong! Luis’ passion for running isn’t just a hobby, it’s a mission. He continues participating in races that raise funds and awareness for meaningful causes, often dedicating his time, energy, and resources to helping others. His drive to serve is every bit as inspiring as his commitment to his craft.

And when he’s not supporting clients, strengthening our systems, or crossing a finish line, you can usually find him doing what he loves best: reading. Luis leads by example, reminding us that curiosity and growth are lifelong pursuits. One of the things we appreciate most is the sincerity and humility he brings to his work. Despite his expertise, he always approaches challenges with openness and gratitude, something that lifts the entire team.

Luis, thank you for another incredible year of dedication, positivity, and heart. You make Makios stronger, not just through your skills, but through the example you set for all of us. Happy 2nd year anniversary! Here’s to more growth, more milestones, and many more miles, both on the clock and on the trail.

Makios Ends Support for Windows Home in 2026

Wed, 12 Nov 2025 00:36:45 GMT

Technology is only as strong as its weakest link, and for business networks, Windows Home is that weak link.

The operating system is not “just the thing that makes the computer turn on”. It is the foundation of your security, data protection, and your ability to demonstrate that you took reasonable steps to protect your business. So beginning January 1, 2026, Makios will only stand behind systems that stand behind you.

Move to Pro. Stay on supported Windows. Let us focus on protecting and improving your environment instead of babysitting old, underpowered operating systems that were never meant to run a business.

Starting January 1, 2026, Makios will no longer manage or support:

Any Windows system that is past Microsoft’s end of support

Any system running a Windows Home edition in a business environment

We have already communicated about Windows 10 reaching end of support and the need to move on from it, so this article is about the other shoe dropping: Windows Home.

If your system runs a HOME edition, it is simple:

Upgrade it to Pro or it is leaving our management.

This is not us being picky. It is us refusing to pretend that a consumer operating system is an acceptable foundation for serious business.

What Is Wrong With Windows Home For Business Use

Windows Home is designed for personal use. It is built for streaming, gaming, browsing and “the kids doing homework on the couch” usage.

We are trying to secure companies.

Here is what we lose when a device is on Home instead of Pro:

No proper BitLocker management

Pro gives full disk encryption with central control. Home does not. Lost laptop plus unencrypted drive equals data breach.

No domain join or business policy management

Pro can join your business directory and follow company security policies. Home sits on the side and does its own thing. We cannot reliably enforce the same standards.

No Remote Desktop host

Pro can act as a Remote Desktop host so we can support it properly and you can access it securely. Home cannot. That forces clunky tools and more risk.

Limited advanced security features

Things like kiosk mode, virtualization tools, and deeper protection features are either missing or cut down on Home. Those are exactly the tools we lean on to lock down environments.

One Home device in a business network is a weak link. A group of them is a liability.

Why We Are Pulling The Plug Instead Of “Making Exceptions”

You might reasonably ask: Why not just keep supporting Home devices and “do the best we can”?

Here is why that is a bad idea for everyone.

1. They break our security standards

We build your environment to a baseline. Encryption, policies, patching, monitoring. Home devices cannot be brought fully up to that baseline.

That means:

We cannot guarantee consistent protections

Your weakest device becomes the entry point for an attacker

Our reports and your compliance posture become questionable

2. They increase your long term costs

Home machines often look “cheaper” because there was no Pro license upfront.

Hidden cost:

More manual work to manage

More weird problems that only happen on Home

More risk, which you eventually pay for in downtime or incident response

Paying a bit more once for Pro is cheaper than repeatedly paying for problems caused by Home.

3. They do not align with compliance and insurance expectations

Many regulators, auditors and cyber insurance carriers expect:

Supported operating systems

Encryption on mobile devices and laptops

Central security policy management

Windows Home is not written with that world in mind. You end up trying to convince serious people that your environment is controlled while running consumer editions in the background.

We are not going to build that story for you. It is not honest and it is not safe.

Quick Note About Windows 10

Very short version.

Windows 10 reached end of support in October 2025 for Home and Pro.

Out of support means no regular security updates and rising risk over time.

We have already told you this and planned paths forward. The Home policy is the next step that aligns with the same logic: no consumer and no retired systems in managed environments.

Apple vs Android Security The State of Play Going Into 2026

Thu, 06 Nov 2025 23:22:31 GMT

Smartphones have become the modern key ring for every part of business life. They store sensitive messages, financial access, client information, authentication codes and sometimes the entire operational blueprint of a company. Because of this, choosing between Apple and Android is no longer a debate about design or personal taste. It is a decision about security posture and risk tolerance. In 2025, the security gap between Apple devices and Android devices remains very real. Two newly published Android vulnerabilities highlight this reality and show why device choices matter for any organization that handles sensitive data.

The Android Vulnerabilities That Sparked This Conversation

In early 2025 the cybersecurity community documented two serious Android Framework vulnerabilities. These flaws were identified as CVE 2025 48572 and CVE 2025 48633. Both were confirmed and addressed within Googles monthly security bulletin.

CVE 2025 48572
This flaw allowed malicious apps on an unpatched device to escalate privileges. In simple terms it created a path for an app with limited access to gain deeper control over the system. This type of vulnerability is considered high impact because it gives an attacker more power the moment they land inside the device.

CVE 2025 48633
This flaw involved unauthorized information disclosure. A malicious app on an unpatched phone could potentially view or extract data that should have been protected by the operating system.

Google issued patches for both. The problem is that in the Android ecosystem a patch from Google does not mean the average Android user is protected.

The Core Weakness of Android Security

Android suffers from a structural weakness known as fragmentation. Google builds the operating system but phone manufacturers produce the devices. That means each manufacturer must take Googles patch, integrate it into its own system and release an update to its customers. Some do this quickly. Many do not. Some devices stop receiving updates long before they should.

This delay can last weeks or months depending on the brand. During that gap period known vulnerabilities remain exploitable. A device can be fully functional and still dangerously out of date without the owner knowing. This is why Android vulnerabilities often remain active in the wild long after a patch is officially released.

Why Apple Maintains the Stronger Security Baseline

Apple takes a completely different approach. Apple designs the hardware. Apple builds the operating system. Apple operates the update pipeline. When a vulnerability is discovered, Apple pushes security fixes directly to all supported iPhones at the same time. There is no waiting for manufacturers. There is no extra approval layer. There is no fragmentation.

This unified model allows Apple to maintain a far more consistent and predictable security baseline. Supported iPhones receive updates rapidly and at extremely high adoption rates. The result is a significantly smaller attack window for cyber criminals.

Apple also incorporates hardware level protections such as the Secure Enclave, mandatory code signing, strict sandboxing and tightly controlled app permissions. These layers work together to reduce the chance of unauthorized access or malicious escalation.

The conclusion is simple but important. Android can be secure, but only if the device receives timely patches. Apple is secure by default because its entire ecosystem is unified and controlled.

What This Means for Business Owners and SMB Leaders

If your company handles financial data, client information or sensitive operational processes, smartphone security should not be an afterthought. Vulnerabilities like CVE 2025 48572 and CVE 2025 48633 are reminders that a mobile device can become a point of compromise.

Choosing Apple devices reduces risk because it creates consistency. Your team receives patches quickly. Security fixes reach every supported device. Policies become easier to manage. Compliance becomes more predictable.

For SMB leaders who do not have full time security staff, this simplicity has real value.

Final Thoughts

Mobile devices are no longer personal accessories. They are business tools and sometimes business liabilities. When deciding between Apple and Android you are really deciding between a fragmented update model and a unified one. The unified model is objectively safer in the real world and that is why many leaders choose Apple for business operations.

If your organization wants guidance on mobile device security or wants help standardizing on safer platforms, Makios Technology can help you evaluate your options and strengthen your overall cybersecurity posture.

Sources

Google fixes Android zero-day vulnerabilities including CVE 2025 48572 and CVE 2025 48633

https://www.bleepingcomputer.com/news/security/google-fixes-two-android-zero-days-exploited-in-attacks-107-flaws

Additional References

https://techbooky.com/google-patches-107-flaws-including-2-android-zero-days
https://us.norton.com/blog/mobile/android-vs-ios-which-is-more-secure
https://vpnoverview.com/internet-safety/secure-browsing/iphone-vs-android-security
https://en.wikipedia.org/wiki/Security_and_privacy_of_iOS

Our 19th Anniversary Makios Promo

Fri, 24 Oct 2025 23:21:54 GMT

This holiday season, Makios Technology is celebrating 19 years of helping businesses and families stay connected, secure, and productive. To mark the occasion, we’re doing something special: giving you the chance to upgrade your tech without emptying your gift budget.

The Dell Pro 14 is our featured anniversary deal, a professional-grade laptop that’s fast, sleek, and built for real-world work. Whether you’re managing your business, attending remote meetings, or just trying to get through your to-do list before family time, this system delivers premium performance at an unbeatable value (link at the bottom).

Why We Chose This Model

We wanted a laptop that doesn’t compromise. The Intel Core 7-150U processor gives you 10 cores of performance punch with up to 5.4GHz turbo speed, and it’s paired with 16GB of high-speed DDR5 memory. That means fewer slowdowns, smoother multitasking, and better battery efficiency, exactly what you need when juggling work, shopping, and travel.

The 512GB solid-state drive (SSD) keeps everything quick, from boot times to app launches. Add a 14" anti-glare IPS display, and you get crisp visuals that don’t fry your eyes during long work sessions (or late-night streaming marathons).

Built for Modern Life

You’ll find all the ports that matter, HDMI, Thunderbolt 4, USB-C with Power Delivery, Ethernet, and more, so no dongle circus required. The laptop also includes:

Wi-Fi 6E and Bluetooth for fast, reliable connectivity
FHD HDR + IR camera with facial recognition (because typing passwords is so 2020)
A backlit Copilot keyboard that brings Microsoft’s AI assistant to your fingertips
Windows 11 Pro, fully business-ready and secure out of the box

All this runs on a 55Wh battery with a 65W power adapter, backed by a 1-year onsite hardware warranty. It’s performance, portability, and peace of mind, in one.

Our Anniversary Promo

For nearly two decades, Makios has been about smarter tech, not just newer tech. This laptop promotion is our way of saying thank you, and we hope to give you a little room in the budget for the things that matter most this season. Whether it’s presents for loved ones or a much-needed getaway, saving a few hundred dollars on the right machine can make a real difference. If you act quick, you can get $1000 off the MSRP (yeah, not a joke...)

After all, we handle the tech. You handle the holidays.

To learn more, go to our website: https://www.makios.com/promotions?id=3134373533363532

** Promos are subject to availability

What iPhone 17 and iOS 26 Mean for Your Business and Team

Fri, 17 Oct 2025 14:32:21 GMT

Higher productivity, smarter tools, stronger device management. Here’s what to know and why it matters.

Apple’s latest launch isn’t just about pretty colors and faster chips. The new iPhone 17 lineup and its companion operating system iOS 26 together mark a significant step forward for mobile business users. We'll do a deeper dive at some point in the future, probably November or December when 26.1 comes out but here are some of the highlights.

The Hardware Upgrade: iPhone 17 Highlights

The iPhone 17 features a larger 6.3-inch display (up from 6.1 inches) and supports 120Hz ProMotion refresh for smoother scrolling and interaction, a premium feature previously reserved for Pro models, according to MacRumors. Lifewire reports that the new A19 chip, built on a 3-nanometer process, boosts both performance and efficiency.

Apple’s newsroom highlights dual 48-MP rear lenses (main and ultra-wide) on the standard model and a front 18-MP camera with improved video and face-tracking. Other upgrades include Wi-Fi 7, Bluetooth 6, and faster networking chips across the lineup.

The Software Upgrade: iOS 26 Features Worth Your Time

There are some pretty nice things that they came out with, some of it is fluff to me but to the average user it may be helpful and a welcome change.

Liquid Glass design
a cleaner interface with translucent visuals, smoother animations, and a more dynamic lock screen.
Apple Intelligence integration
smarter visual recognition, live translation in Messages and Calls, and improved automation through Shortcuts.
Call and message screening
tighter control over unknown callers, spam, and business interruptions.
Battery and device improvements
features that pair especially well with newer hardware like the iPhone 17.

Why This Combo Matters for Business Users

At the end of the day the thing we're most interested in is that we provide you the information on how things help you in your business and that of those in our community.

Efficiency and mobile productivity
The faster chip and higher refresh rate mean smoother multitasking and fewer “my phone is dragging” complaints.
Global and remote-team capability
Live translation and stronger connectivity make cross-border collaboration simpler.
Device lifecycle strategy
Older devices, such as iPhone 11 or 12, miss out on key features. That’s your cue to plan upgrades before you fall behind.
Security and control
The hardware and software integration improves endpoint management, user privacy, and IT oversight.
Marketing implications
The visual and interaction changes in iOS 26 alter how customers experience your brand across mobile touchpoints.

Here’s What We Think

We’ve been testing the iPhone 17 and iOS 26 combo, and here’s the honest take: it’s not just hype. Apple finally found the right balance between innovation and stability, and that’s exactly what businesses need.

Hardware that actually feels smarter, not just newer
The iPhone 17’s speed and screen make the daily grind smoother. From Outlook to Teams to CRM apps, the performance boost is real. You notice it when multitasking, video calling, or scanning documents.
iOS 26 makes communication cleaner and safer
Call screening and live translation aren’t gimmicks. They solve actual business problems. Fewer spam calls, easier communication with clients and vendors, and less friction for large teams.
Apple Intelligence earns its name
The AI features don’t get in your way. They summarize messages, surface the right info, and do it all locally for better privacy. That’s a big win for security-conscious businesses.
The update strategy matters
We recommend rolling out iOS 26 company-wide only after 26.1 drops in early November. That’s when Apple patches the first round of bugs. In the meantime, test it on newer devices, especially the iPhone 17, and make sure your business apps behave properly.
The ROI is in the experience
Upgrading shouldn’t be about chasing the latest thing. It’s about time saved, support calls avoided, and fewer interruptions in daily operations. The iPhone 17 with iOS 26 delivers that in spades: smoother, safer, and smarter mobile work.

Bottom Line

The iPhone 17 and iOS 26 together are not just incremental, they represent Apple’s push toward smoother, smarter, more business-ready mobile experiences. For small and medium enterprises alike, this means mobile devices can do more, faster, with less friction. At Makios Technology we’re positioned to help clients leverage this shift, not just run the OS, but make it work for how we do business. That in and of itself is progress into a direction that Apple has for a long time be lagging.

2026 Marks the Year MDR Becomes the New Normal for Business Security

Tue, 07 Oct 2025 01:02:47 GMT

Managed Detection isn't just a cool upgrade, it's a necessity.
Small and midsize businesses need to strengthen their cybersecurity strategy today, not tomorrow.

The Changing Threat Landscape

Cyberattacks no longer target only large enterprises. Attackers use automation and artificial intelligence to scan for weak spots in small businesses and exploit them at scale. What used to be an occasional risk is now a constant, evolving threat that can halt operations and damage reputations.

Traditional antivirus and firewalls can only stop known threats. Attackers now use techniques that change rapidly and bypass these defenses in seconds. Managed Detection and Response (MDR) fills that gap by continuously monitoring systems and stopping attacks before they spread.

What MDR Really Does

MDR combines advanced monitoring software with real human analysts who watch for suspicious activity around the clock. When something looks wrong, they investigate, confirm, and act before it becomes a full-scale incident.

Think of MDR as a professional security team for your digital environment. Instead of checking the locks once a night, it patrols every door and window continuously. When an intruder tries to get in, it responds immediately rather than waiting for you to notice the damage.

The Numbers Tell the Story

The FBI’s Internet Crime Report 2024 shows that U.S. businesses lost more than $4.5 billion to business email compromise scams. IBM’s 2024 Cost of a Data Breach Report placed the average global breach cost at $4.88 million.

Those are not only big-company problems. Many small and midsize businesses were among the victims. Most of those losses came from organizations that lacked continuous monitoring or an active response plan. MDR directly addresses those gaps by detecting intrusions early and containing them quickly.

The Cost Comparison

Hiring a full-time security team is unrealistic for most small businesses. MDR delivers the same level of visibility and expertise at a fraction of the cost. It provides 24/7 detection, threat analysis, and response without requiring an in-house security operations center.

When compared to the potential cost of downtime, data loss, and regulatory penalties, MDR is the practical choice. Prevention is no longer a luxury; it is business protection.

What to Look for in an MDR Provider

If you are considering MDR, focus on a few essentials:

Continuous, 24/7 monitoring and response
Human analysts who verify and act on alerts
Rapid containment and remediation
Compatibility with your existing tools such as Microsoft 365 and endpoint protection
Clear, actionable reporting for compliance and insurance

The Bottom Line

By 2026, MDR will be the new baseline for secure business operations. Cybercriminals are faster, smarter, and more automated than ever before. The best defense is proactive, intelligent, and always on duty. If your business still relies on traditional tools, now is the time to modernize. Managed Detection and Response is not a trend or an upgrade; it is the foundation for keeping your business safe, compliant, and resilient.

19 Years of Makios: Building Security, Trust, and the Future of Technology

Wed, 01 Oct 2025 13:24:41 GMT

At the heart of it all there is an incredible passion and drive. People sometimes tell me I am crazy, and those who don’t say it probably think it. But Ivan, the team and I we keep pushing. We have to. We owe it to our clients to focus on more than great prices and solid solutions. You deserve innovation and creative problem-solving that does not just skim the surface but goes deeper. It has to be intentional, true, and genuine.

If I had to sum up what drives us after all these years, it would be this: from-the-heart technology. That is what Makios stands for, and we have been extremely blessed to be allowed to help solve real problems with purpose and care for real people.

That does not always make things problem-free or without confrontation, but that is what having heart is about. It means deep and intentional care to do right by others, even when it is uncomfortable. It means not backing down from the incidental issue but facing it head-on and pushing through. That is where growth happens, and that is where trust is built.

Along the way, many people have walked through our doors—engineers, managers, specialists, and support staff. Some stayed for years, others for a season, but every single one left a mark. Each contributed in their own way to the strength, culture, and success of Makios. We are deeply grateful for the time, energy, and talent they invested in helping us grow into what we are today.

This year marks 19 years of Makios Technology, nearly two decades of helping businesses harness the power of technology without the headaches. It all began with Arleene and me working out of what would later become our son’s bedroom, armed with determination, a few computers, and a vision to build something that actually made technology easier for people to use.

How times have changed.

Humble Beginnings

From those humble beginnings in El Paso to becoming a regional leader in cybersecurity, managed IT, and cloud services, the journey has been one of constant evolution, grit, and a refusal to settle for “good enough.”

Makios started with a simple mission: make technology work for people, not against them. Over 19 years, that vision has grown into a full-service technology partner serving clients across Texas and New Mexico, but also California and New York. With the internet, we can be everywhere. We even support my parents in France, so come on—how cool is that?

We are making our footprint throughout the Southwest but never forgetting our roots in our beloved border town of El Paso. We continue to expand and grow, reaching new clients, new industries, and new communities while staying true to the same principles that started it all.

We have built a business defined by reliability, transparency, and proactive protection, values that have remained solid even as the world around us has changed. At the core of Makios are our guiding principles, what we call CHIPS: Commitment, Honesty, Improvement, Professionalism, and Service. These are not slogans on a wall; they are the standards we live by every day.

Key Milestones

Cybersecurity-first approach: Long before “zero trust” became a buzzword, we built our managed services around security rather than convenience. It has always been about protection first, because when your systems are safe, your business can move freely.

Expansion across the Southwest: From our El Paso roots to operations across multiple states, Makios now supports hundreds of organizations in a wide range of industries. We continue to pursue partnerships that are mutually rewarding, helping our clients grow and move forward with confidence.

Launch of Makios One Portal: Our own centralized platform gives clients enterprise-grade capability with small-business simplicity. It brings every technology we manage into one transparent space, where clients can see exactly what we are doing and how it benefits their business.

SOC and MDR offerings: We introduced advanced Managed Detection and Response to deliver enterprise-level security monitoring and protection to businesses of every size. It is about leveling the playing field so smaller organizations can have the same defenses as the giants.

Community and people: We have invested, and will continue to invest, in our local community and talent. Our team of engineers and support staff is built right here in the Southwest because we believe the best service comes from people who understand the place they serve.

The Next Chapter

As we approach our 20th year, we are doubling down on what got us here: innovation with purpose.

We are pushing further into our relationship with Oracle and advancing the development of our internal systems. The coming year will bring significantly more automation and smarter processes that make everything smoother for both our team and our clients. We will continue to simplify life through Makios One Portal, creating a single unified experience that brings all our tools and platforms into one clear view.

We will also be leveraging AI throughout all systems we use more heavily than ever before. The goal is to add another layer of simplification and intelligence to everything we do for you, our clients.

Our focus through 2026 is on standardization, refinement, and seamless integration, making technology not only powerful but easy. All the while, we remain committed to keeping rates fair and service levels unmatched. It is a tall order, but not one we shy away from. Every ounce of effort goes into making it real.

Nineteen years in, we are still just getting started. The tech landscape moves fast, but so do we. As long as there are businesses to protect and systems to simplify, Makios will be here, making technology human again.

Cybersecurity Isn’t Supposed to Be Easy: Why Friction Is Your Friend

Tue, 30 Sep 2025 00:54:11 GMT

In a world where everything screams “seamless,” “one-click,” and “frictionless,” cybersecurity stands apart. And that’s a good thing. If hackers could log in with the same ease you do, your business would be toast. Cybersecurity isn’t about making life easier—it’s about making crime harder. Sometimes, a little digital sand in the gears is exactly what keeps the bad guys from stealing your crown jewels.

Convenience: The Hacker’s Best Friend

Cybercriminals love when businesses chase convenience. Skip encryption because it’s “a pain”? That’s a free data buffet. Complain about MFA taking 10 extra seconds? That’s a hacker’s dream speed-pass. The truth is simple: every time we strip away friction for the user, we open the door a little wider for attackers.

Encryption, MFA, and strong security filters aren’t “red tape.” They’re the locks, deadbolts, and alarms of your digital life. Nobody brags about how fun their seatbelt is, but everyone knows what happens if you don’t wear one.

The Power of Layers: Defense in Depth

Elite cybersecurity pros don’t put faith in single solutions—they build castles with multiple walls. The more layers, the less chance an attacker has of slipping through.

Email Encryption – Because your sensitive info shouldn’t travel like a postcard.
MDR (Managed Detection & Response) – Your 24/7 digital bodyguard, catching what others miss.
MFA (Multi-Factor Authentication) – Two keys are better than one, especially when criminals steal the first.
Next-Gen Firewalls & Perimeter Defense – Less “moat and drawbridge,” more “laser tripwires and security drones.”

Individually, these tools matter. Together, they form a security stack that frustrates hackers more than a captcha on dial-up.

Compliance: The Other Enemy of Convenience

Industries like healthcare and finance aren’t asking you to use encryption and MDR because they’re mean. They’re asking because regulators, auditors, and courts will expect proof you took security seriously. “It was too much trouble” doesn’t play well in front of a judge.

Reframing the Friction

Yes, cybersecurity slows you down. That’s the point. Helmets mess up your hair, fire drills waste time, and strong locks make doors harder to open. But all of them save lives. The same goes for encryption, MFA, and next-gen firewalls. Friction is the scar tissue of security—it proves your system is built to withstand attacks.

Conclusion

Cybersecurity isn’t supposed to be “easy mode.” It’s supposed to be “hard mode”—for the attackers. If that means you click an extra button, grab your phone for a code, or wait for your firewall to do its thing, that’s not wasted time—it’s protection in action. In closing just remember, hackers never complain that your security is too strict. Only users do. And if the users are grumbling, chances are, the security is finally doing its job.

Intro to Special Characters Using ALT

Mon, 22 Sep 2025 23:25:34 GMT

Special characters may feel like a nuisance at first. Most of us shrug when Nunez loses his ñ or when Beyoncé drops her é. We figure everyone knows what we mean. A dollar sign, a euro, or a peso all do the same job, right? Well, not quite. Those little marks matter more than you think, and with just a touch of effort you can make your writing look sharp, correct, and yes, impressive.

That’s where Alt Codes come in.

Alt Codes (sometimes called Alt Key Codes, Alt Numeric Pad Codes, or Alt Num Pad Codes) are simple keyboard shortcuts that let you type characters not printed on your keys. They’re slightly less convenient than a copy-and-paste, but once you learn them, they’re faster and far more satisfying. Want to win points with Alex? Drop the umlaut in her last name (ü). She’ll notice. Probably more than if you bought her a grape Fanta.

Some symbols are especially annoying to hunt down. Think of the ™ trademark mark, the ° degree sign, or the ¿ upside-down question mark. With Alt Codes, they go from a one-minute search to a two-second reflex. The catch is that you’ll need to memorize a few sequences, but like any good party trick, the payoff is worth it. Here’s how:

Find your numeric keypad. On full keyboards it lives on the right. (On laptops you may need to use function keys.)
Make sure Num Lock is on.
Place your cursor where you want the character.
Hold down the Alt key.
Type the number sequence on the numpad.
Release Alt.

Watch the magic character appear.

Alt Codes come in two versions.

The codes come with or without leading zeroes. For example, the upside-down question mark can be typed as Alt+168 or Alt+0191. Both works.

The reason has roots in some old computer standards war, but the practical takeaway is that Windows gives you options. On a Mac you’ll find something similar with Option Keys, which are a bit easier but also part of why Apple charges premium prices.

Below you’ll find tables listing some of the most useful Alt Codes, both with and without leading zeroes. Bookmark them, experiment with them, and start making your text look intentional instead of approximate.

Celebrating Danielle's 2nd Anniversary at Makios

Tue, 16 Sep 2025 00:49:11 GMT

Two years might not sound like much in the grand scheme of things, but around here it’s been two years packed with energy, creativity, and a whole lot of Danielle magic.

She’s not just part of the team, she’s a force inside it. Danielle recently picked up her second Most Valuable Nerd award, and the vote wasn’t even close. Her peers know what we know: she makes life better for everyone around her. Clients love her. Coworkers rely on her. And while she spends most of her days buried in glowing screens and endless tabs, her work shines far beyond the monitor.

Danielle, thank you for doing the invisible work that rarely gets noticed, yet makes all the difference in the world. Here’s to two years of dedication, brilliance, and plenty of late-night nerd wizardry. You proved it, just like I said you would. We are lucky to have you, and we can’t wait to see what the next chapter brings.

Final Notice: Windows 10 End of Support – Immediate Action Required

Wed, 10 Sep 2025 18:55:46 GMT

End of Support for Windows 10

Per what we’ve discussed in previous newsletters and blog articles on our site, this is our final reminder: Windows 10 will reach end of support on October 14, 2025. In line with Microsoft, Makios will no longer provide support for any Windows 10 devices that have not been upgraded to Windows 11, or enrolled in ESU for extended updates.

Can you even upgrade?

The first stop is checking IF you can upgrade and you can do that by following this link:

https://www.microsoft.com/en-us/windows/windows-11#pchealthcheck

What this means for your business

Devices still running Windows 10 without Extended Security Updates (ESU) are unprotected from new cyber threats. Unsupported systems create serious risks: security breaches, compliance violations, and potential downtime.

It is essential to note that after October 14, Makios will no longer be liable for the support of Windows 10 devices that have not been upgraded or are not covered under ESU.

Option 1: Upgrade to Windows 11 (Recommended)

Many Windows 10 devices are eligible for a free upgrade to Windows 11 under their existing Microsoft licensing. Makios can check this for you and run the upgrade process on your systems. This is often the easiest and most cost-effective path forward since it removes the need for temporary ESU coverage. Costs are tied only to the time it takes us to finalize the upgrade and handle any issues that may arise.

Please keep in mind that not all hardware is capable of running Windows 11 , regardless of the license. To check if your computer is capable, please ask our Client Services Team (CST) to verify for you. Please do not call in a ticket for this, as our support team will not accept such tickets since they are not considered support but considered part of Strategy & Planning.

It is important to note:

Updates are part of your support contract with Makios, but upgrades are not, which this is considered.

Issues that appear after an upgrade are mostly minor and likely covered by an existing management or support agreement, if you are using Makios Cloud Management for IT. Larger or unexpected issues may require additional billable time and will be reviewed and are based on a per case and individual situation.

Option 2: Enroll in ESU (Temporary Fix)

If an immediate upgrade is not possible, ESU (Extended Security Updates) is Microsoft’s temporary “safety net” for Windows 10. It keeps systems patched while you plan for replacement or upgrade.

Costs for ESU Enrollment (for domain-based systems):

Setup & Configuration Fee: $600 to $1,200 one-time to prepare your company environment for ESU licensing. This cost is a one-time cost and not per user or computer. We need to make changes to the servers in order for them to be able to talk to the Microsoft licensing systems and involves creating a secure connection between your network and Microsoft so that the ESU licensing authentication can work efficiently. Without this connection, your systems would fail to receive ESU updates, leaving them exposed even though you paid for coverage.

If we encounter significant configuration challenges, the cost can increase to $1,200 but we expect that most of our clients will only require a small block of time to make these adjustments.

Annual ESU Licensing: $61 per computer (same price Microsoft charges), billed yearly.

This ensures your Windows 10 systems continue receiving security updates through ESU until October 2026, giving you time to make the necessary changes and/or plans.

That said, ESU only makes sense if the computer itself is still within its useful lifespan. Otherwise, you risk paying for ESU only to face the same problem again when the hardware ages out of support for newer operating systems. Carefully evaluate whether it is worth “kicking the can down the road” or whether replacement is the smarter, longer-term investment.

Why you must act now

Maybe ten years ago, running on an older system for a bit longer could be considered OK and going to the latest version a “nice-to-do” or “nice-to-have” upgrade. However, in the cybersecurity landscape we live in today, taking action is absolutely necessary. Waiting is no longer an option.

Everyone is affected by this change, so demand for computers is spiking. Low supply and high demand mean shortages and higher costs for replacement systems. Acting early ensures you have options, before availability becomes a bigger problem.

Many of our clients have already taken action and are well on their way to being compliant. If you are receiving this message, it means you still have work to do in your environment.

Makios is not a company with a team of 100 people standing by. The longer you wait, the busier the schedule will get. If you wait until October or even the last few weeks, you are already behind the curve and may not get scheduled in time.

Contact us today at (915) 242-6800 or reply to this email to schedule your Windows 11 upgrade or ESU enrollment. Failure to act leaves your business exposed and without support.

Please note: Fees in this article are subject to change as unforeseen situations arise, or we deal with specific issues along the way that were not accounted for at the time of us writing this article.

Dell Pro Docking Stations: SD25 vs SD25TB4 vs SD25TB5 — Which One is Right for You?

Wed, 03 Sep 2025 22:54:35 GMT

When it comes to powering productivity in the modern workplace, a docking station is no longer just an accessory—it’s a mission control center. Dell’s Pro series of docking stations has become a go-to choice for professionals who need seamless connectivity, powerful charging, and enterprise-level security. But with three models available— SD25 , SD25TB4 , and SD25TB5 —how do you know which dock is best for your setup?

This guide breaks down each model in detail so you can make the smartest choice for your laptop and monitor configuration.

Why Docking Stations Matter in 2025

The average modern laptop is sleek, lightweight, and portable—but often limited in ports. Docking stations solve this problem by expanding connectivity while delivering reliable power delivery and display support. Whether you’re driving multiple external monitors, managing a hybrid workspace, or just want to reduce cable clutter, a docking station keeps everything running smoothly.

The Dell Pro Dock SD25

The Dell Pro Smart Dock SD25 is the baseline model in the lineup, designed for professionals who want reliability and functionality without overspending.

Key Features:

Power Delivery: Up to 130W for Dell laptops (96W for non-Dell systems).
Video Outputs: 2 × DisplayPort 1.4 + 1 × HDMI 2.1.
Monitor Support: Easily drives dual QHD (2560 × 1440) monitors at 60Hz .
Connectivity:
Multiple USB-A and USB-C ports.
2.5Gb Ethernet port for faster networking.
IT features like Wake-on-LAN, PXE boot, and port disablement.

Best For:
Users who want a no-fuss solution for dual-monitor productivity setups with power delivery sufficient for most business laptops. The SD25 is reliable, budget-friendly, and ideal for offices that don’t need Thunderbolt-level bandwidth.

The Dell Pro Thunderbolt 4 Dock SD25TB4

The Dell Pro Thunderbolt 4 Smart Dock SD25TB4 steps things up with cutting-edge Thunderbolt 4 technology, ensuring higher bandwidth and stronger futureproofing.

Key Features:

Power Delivery: Up to 130W , keeping high-performance laptops fully charged.
Video Outputs: Dual DisplayPort 1.4 and HDMI o
options.
Monitor Support: Handles dual QHD monitors with ease , while also offering support for more demanding displays thanks to Thunderbolt 4’s bandwidth.
Connectivity:
Thunderbolt 4 and USB4 support.
USB-C, USB-A, and high-speed data transfer capabilities.
Enterprise security features like WPA3 encryption and tamper resistance.
Remote management support (Intel vPro/AMT).

Best For:
Professionals who want to future-proof their docking setup , IT teams managing fleets of laptops, and users who might upgrade to higher-resolution monitors in the near future. The SD25TB4 is the sweet spot for most premium laptop users.

The Dell Pro Thunderbolt 5 Dock SD25TB5

At the top of the lineup sits the Dell Pro Thunderbolt 5 Smart Dock SD25TB5 , a powerhouse designed for users who need the very best in performance and scalability.

Key Features:

Power Delivery: Up to 300W (240W for non-Dell laptops). Perfect for power-hungry workstations.
Video Outputs: DisplayPort 2.1 and HDMI 2.1.
Monitor Support:
Up to four QHD monitors at 60Hz .
Supports 4K at 120Hz across multiple displays .
Even handles 8K at 60Hz on a single monitor.
Connectivity:
Full Thunderbolt 5 and USB4 bandwidth.
Enhanced networking, advanced IT management tools, and next-generation encryption.
Multiple USB-C and USB-A ports for accessories and peripherals.

Best For:
High-end professionals, content creators, engineers, and power users who need multi-monitor 4K or 8K setups . The SD25TB5 is overkill for basic dual-monitor use but essential for those who want maximum performance and future scalability.

Comparison Table: SD25 vs SD25TB4 vs SD25TB5

Which Dock Should You Buy?

Choose the SD25 if you need a reliable, cost-effective dock for a dual QHD setup.
Go for the SD25TB4 if you want Thunderbolt 4 speed, enterprise security, and room to grow .
Pick the SD25TB5 if you’re a power user running multiple 4K/8K monitors and need extreme performance and 300W charging.

Final Thoughts

The Dell Pro docking station lineup offers something for every professional, from standard office productivity to next-generation creative workflows. The SD25 is simple and effective, the SD25TB4 is balanced and future-ready, and the SD25TB5 is the ultimate powerhouse.

No matter which you choose, Dell’s Pro docks deliver the connectivity, power, and reliability you need to keep your laptop and monitors running smoothly in a modern hybrid workspace.

New in Microsoft Teams: Real-Time Mic Volume Indicator

Wed, 27 Aug 2025 01:29:16 GMT

Microsoft Teams adds a real-time mic volume indicator. See how it works, why it matters, and how to use this powerful new meeting feature.

Microsoft Teams has introduced a simple but powerful new feature: the real-time microphone volume indicator. This update displays live volume bars on your mic icon during meetings so you can instantly see whether your microphone is picking up sound.

No more asking, “Can you hear me?”—the indicator gives you confidence that your audio is working before anyone else says a word.

Why This Feature Matters

This might seem like a small update, but it solves one of the most common meeting frustrations: audio issues. Here’s why it’s a big deal:

Instant feedback: See your voice levels moving as you talk.
Fewer interruptions: No need to stop and troubleshoot mid-meeting.
Peace of mind: Presenters and participants know their microphone is active and clear.
Better user experience: Especially helpful in noisy environments or when switching between headsets, webcams, or conference d evices.

How to Use the Mic Volume Indicator

Using this feature couldn’t be easier—it’s built right into the Teams interface.

Join or start a Teams meeting.
Look for the microphone icon on the meeting toolbar at the bottom of the screen.
Speak normally. You’ll see volume bars appear and move in real time as Teams detects your voice.
If you don’t see movement, click the arrow next to the mic icon to check your audio device, adjust settings like noise suppression, or select a different microphone.

That’s it, no further setup required.

When and Where It’s Available

The feature began rolling out to Targeted Release users in April 2025 and has continued to expand globally through mid-2025.
It’s available on both Windows and Mac desktop clients.
No admin action is needed—once your Teams client updates, the mic indicator will just appear.

Final Thoughts

The new real-time mic volume indicator is one of those quality-of-life updates that makes Microsoft Teams meetings smoother and more professional. It reduces technical hiccups, saves time, and makes every user more confident when speaking. For organizations that depend on Teams, this small feature delivers big value by helping ensure every voice is heard, literally.

GPT-5 for SMBs and SMEs: Benefits, Risks, and Smart Adoption Guide

Tue, 19 Aug 2025 01:06:56 GMT

GPT-5 Is Here: What Small and Mid-Size Businesses Need to Know

The Launch That Changes the Game

On August 7, 2025, OpenAI officially launched GPT-5, making it the default model in ChatGPT for both free and paid users. This upgrade is not just another step forward. It represents a technical leap in reasoning, skillset, accessibility, and multimodal capability that every SMB and SME leader should have on their radar. The model now offers advanced “thinking mode,” improved coding and writing support, enterprise-grade integration, and long memory context that can keep projects, reports, and conversations consistent across your business tools.

How SMBs and SMEs Can Benefit from GPT-5

Efficiency That Saves Time and Money

SMBs often operate with lean teams. GPT-5 gives those teams leverage by automating routine tasks such as drafting emails, generating reports, summarizing meetings, and even creating technical documentation. Instead of wasting billable hours on repetitive work, your staff can shift their focus to higher-value tasks that actually move the business forward.

Scalable Expertise On-Demand

One of the biggest challenges for growing businesses is access to specialized knowledge. GPT-5 acts as an on-demand consultant in areas like market research, compliance, finance, and even technical problem-solving. For SMBs and SMEs that cannot afford a bench of high-cost specialists, GPT-5 delivers that insight instantly, at scale, and at a fraction of the cost.

Creativity and Communication Supercharged

Need a marketing campaign in record time? GPT-5 can generate high-quality content, creative taglines, and polished proposals that align with your brand voice. It can also adapt across languages with stronger reliability, which means expanding into new markets without struggling over translations.

Enterprise Integration Without Enterprise Overhead

GPT-5 is already being embedded into major platforms such as Microsoft 365 Copilot and Oracle’s applications. This means that the AI capabilities are not living in a silo. They are right inside your spreadsheets, CRMs, and productivity apps. For SMBs and SMEs, that translates into better workflow integration without expensive third-party bolt-ons.

What SMBs and SMEs Need to Watch Out For

Cost Management and Token Usage

GPT-5 offers multiple tiers, from lightweight Nano and Mini models to the full Pro version. Costs can climb quickly if you are not monitoring usage. A smart strategy is to assign simpler tasks like summaries to the cheaper models and reserve GPT-5 Pro for deeper reasoning projects.

Accuracy and Liability

Hallucinations still happen, even though GPT-5 reduces them by up to 80 percent compared to previous models. In sensitive areas such as legal, financial, or health-related content, human review is non-negotiable. Think of GPT-5 as an incredibly skilled assistant, but not the final authority.

Over-Reliance on AI

There is a temptation to let AI run unchecked. This can lead to risks ranging from biased outputs to employees leaning too heavily on machine-driven decisions. Businesses should put guardrails in place with policies, oversight, and periodic audits to ensure GPT-5 is serving the company, not steering it.

User Experience Friction

Some users report frustration with usage caps and the loss of access to older model personalities. SMBs adopting GPT-5 should pilot workflows carefully before rolling them out to entire teams, making sure the transition is smooth, and expectations are managed.

Action Plan: How to Deploy GPT-5 Smartly

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The Bottom Line

GPT-5 is not just another AI release. For small and mid-sized businesses, it is a practical tool that can unlock real competitive advantage. From automation and creativity to strategy and scale, it brings enterprise-class power to organizations that need to do more with less. The key is to adopt it with intention: pilot first, manage costs, keep human oversight, and measure real outcomes. Done right, GPT-5 becomes more than a tech upgrade. It becomes a growth engine for your business.

Celebrating Veronica’s 3 Years at Makios Technology

Mon, 11 Aug 2025 01:53:04 GMT

Three years ago, Veronica joined Makios and we have been running at full power ever since. From day one, she has been the spark that keeps things running smoothly and occasionally the one reminding us not to set anything on fire.

Veronica does not just show up, she levels up. Whether it is wrangling projects, taming tech gremlins, or keeping us laughing when the week gets wild, she has proven that three years in Makios-time is basically superhero status.

In just 36 months, she has mastered the art of juggling a million moving parts while making it all look effortless. We are convinced she has cheat codes hidden somewhere.

Makios is sharper, brighter, and more fun with Veronica on the team. Here is to 3 years of brilliance, wit, and not-so-secret superpowers and to many more years of Veronica making the impossible look easy.

Microsoft to Enforce Azure MFA: What Every IT Team Needs to Know

Mon, 04 Aug 2025 17:12:17 GMT

In October 2024, Microsoft began enforcing multi-factor authentication (MFA) for all users signing in to the Azure Portal, Microsoft Entra Admin Center, and Intune Admin Center. This change is part of a phased rollout to improve cloud security across all Microsoft services. Now, many organizations have already seen these changes take effect.

But the rollout isn’t over yet. Phase two is just beginning, targeting sign-ins through tools like Azure CLI, Azure PowerShell, the Azure mobile app, and Infrastructure as Code (IaC) tools.

If your team hasn’t fully prepared for this second wave of MFA enforcement, now is the time to act.

What Is Azure MFA and Why Does It Matter?

Azure MFA adds an extra layer of security when users log into Microsoft systems. Instead of relying on only a password, users must verify their identity through another method. This could be a text message, an authentication app, or a fingerprint.

This makes it much harder for attackers to gain access, even if they’ve stolen a password.

Microsoft is making this change because password-based attacks are on the rise. According to Microsoft, enabling MFA blocks 99.9% of account compromise attempts. With Azure being a key part of many businesses' daily operations, securing access with MFA helps protect data, users, and systems from unauthorized access.

Microsoft’s MFA Rollout Timeline

Microsoft’s mandatory Azure MFA rollout is happening in two major phases.

One that began in late 2024 and another starting in mid-2025.

Phase 1 (October 2024):

The first phase required MFA for signing into key admin portals:

Azure Portal
Microsoft Entra Admin Center
Intune Admin Center

This update was gradually rolled out to all tenants worldwide. Most organizations have already experienced this change, and users must now complete MFA to access these web-based tools.

Phase 2 (Starting mid-2025):

This next phase is now underway. It expands MFA enforcement to tools often used by developers and IT teams, including:

Azure Command Line Interface (CLI)
Azure PowerShell
Azure mobile app
Infrastructure as Code (IaC) tools

These are commonly used in automated processes and custom scripts, so this phase introduces new complexity. Microsoft understands this and is giving customers more time to adapt if they have technical barriers or complex environments.

Admins were notified at least 60 days in advance through email, the Azure portal, and other Microsoft channels.

If your team relies on any of these tools and hasn't prepared, now is the moment to plan your next steps. Delay could lead to disruptions.

What Will Change for Organizations and Admins

The biggest shift is that multi-factor authentication (MFA) will no longer be optional for Azure users. It’s becoming mandatory.

By the end of 2025, 99% of cloud security failures will be the customer’s fault, largely due to misconfigurations or poor identity practices.

Admins and end users will need to use an additional verification step (like a text, phone call, or authenticator app) to access key Microsoft tools. This change will affect how teams log in, manage permissions, and automate tasks.

Organizations that rely heavily on scripting or automated workflows will need to make sure those tools are MFA-compatible or adjust their processes.

Admins will also have to stay ahead of user issues. That means ensuring users are enrolled in MFA ahead of time, updating documentation, and preparing for questions once the change is live.

Why Microsoft Is Enforcing This Now

Cyber threats are rising fast, and Microsoft is taking action to protect customer environments.

Stolen credentials remain one of the top causes of data breaches. According to Verizon’s 2024 Data Breach Investigations Report , over 60% of breaches involved weak or stolen passwords. MFA is one of the most effective ways to stop unauthorized access, especially in cloud environments like Azure.

By enforcing MFA across all access points, Microsoft is raising the baseline for security. They’ve already made MFA a requirement for Microsoft 365 admins.

Now it’s Azure’s turn.

This is about risk prevention. But it’s also about making sure every tenant, regardless of size or complexity, has basic protections in place.

What Does Azure MFA Mean for IT Departments and MSPs?

For IT departments, this means updating access policies, tools, and support procedures.

You’ll need to make sure all admin accounts and user roles are enrolled in MFA. That includes non-human users like scripts, service principals, and automated tools.

Especially as Phase 2 kicks in.

MSPs (managed service providers) have even more to think about. Supporting multiple clients means configuring MFA across different environments. Clients may have custom tools, older systems, or users unfamiliar with MFA, all of which add complexity.

Planning ahead is essential. The more you delay, the more pressure your team will feel when enforcement hits full speed. Clear communication, MFA readiness audits, and documentation updates will save time and headaches.

How to Prepare for Mandatory Azure MFA

The best thing organizations can do right now is plan ahead.

Start by identifying which users and systems will be affected.

This includes admin accounts, general users, and any tools that interact with the Azure portal, Microsoft Entra admin center, or Intune admin center. Make sure all of these accounts are ready to use multi-factor authentication.

Next, check your current MFA policies in Microsoft Entra. If MFA isn’t already required for key accounts, begin phasing it in manually. This gives your team a chance to test, adapt, and train before Microsoft makes it mandatory.

Don’t forget to include user education in your rollout plan. Many issues come from simple confusion or a lack of training.

Tips for a Smooth MFA Rollout

Don’t wait for enforcement deadlines to act.

Roll out MFA in phases, starting with your IT and admin teams. This helps you troubleshoot any issues before rolling it out to your full user base.

Provide clear, simple instructions for how to register MFA methods like text messages, phone calls, or authenticator apps. Keep support documentation easy to access.

Hold short training sessions or drop-in office hours for users with questions. Communicate early and often so users aren’t caught off guard. And if you use scripts or automation tools, confirm they support secure access methods such as service principals with certificate-based authentication.

Finally, document your plan. Keep track of what you’ve already updated, what’s still pending, and what to monitor after rollout. This will help keep your team aligned as Microsoft moves into Phase 2.

Addressing Complex Environments

Some organizations may have legacy tools or unique workflows that make MFA setup more complicated.

If that’s the case, start by evaluating the specific systems or users that may need special attention. Microsoft has said they’ll consider extended timeframes for customers with complex environments, but that flexibility shouldn’t be taken for granted.

The sooner you identify and flag these areas, the more time you’ll have to create workarounds or request support.

For example, automated tools or Infrastructure as Code (IaC) solutions may require updated authentication methods. Service accounts and custom integrations should be reviewed to ensure they won’t break once MFA is enforced.

It’s also smart to coordinate with your MSP or security partner early. Together, you can map out dependencies, test access controls, and submit extension requests if needed. Being proactive now can save your team from disruption later.

Security and Compliance Benefits of Mandatory MFA

Mandatory MFA meets Microsoft’s new rules. But it’s also a big win for your security.

Multi-factor authentication blocks over 99% of account takeover attacks, according to Microsoft. It stops attackers who get your password from easily logging in. This one extra step of entering a code from your phone makes a massive difference.

Using MFA also supports compliance with many data protection standards, including HIPAA, PCI-DSS, and ISO 27001. If your business works in a regulated industry, this rollout helps meet key security requirements without needing to start from scratch.

You’ll also be in a better position during audits or vendor reviews.

What Happens If You Don’t Prepare

If you don’t prepare, things can go sideways fast.

Users may get locked out of essential portals like Azure or Intune with no warning. Admins could lose access during critical updates or troubleshooting. Your IT team will be swamped with last-minute help requests, and recovery can be messy.

Especially if backup methods aren’t configured ahead of time.

Beyond access issues, skipping preparation puts your entire environment at risk. Weak or outdated sign-in methods leave gaps for attackers. And by the time something breaks, it’s too late to set up MFA without delays or downtime.

It’s Time to Start Preparing for Azure MFA

Microsoft isn’t waiting, and neither should you.

Whether you’ve already enabled MFA or haven’t started, this is your moment to act. The earlier you prepare, the smoother your rollout will be. And the more secure your environment becomes.

Here at Makios, we’ll help you take time to evaluate your users, tools, and systems. Build a rollout plan, educate your team, and ask for help where needed.

MFA is no longer optional, and the smartest move is to stay ahead of the deadline. Get in touch with us today so we can provide the support you need during this transition.

Celebrating 14 Years of Rick!

Mon, 28 Jul 2025 19:29:29 GMT

It's official. This month marks Ricardo's 14-year work anniversary here at Makios, and we couldn't be more excited to celebrate him!

From the start, Rick jumped into the chaos and never looked back. Whether it was phones, cybersecurity, or saving the day during a client emergency, he's always tackled every challenge head-on. No hesitation, just solutions.

Over the years, Rick has grown from a technician to one of our most trusted team members. He’s earned every step of his journey with hard work, consistency, and that one-of-a-kind personality that keeps things moving, even when the pressure's on. Makios wouldn't be Makios without his grit, humor, and problem-solving brain. With every passing year, Rick has grown and made this team better.

Fourteen years in, and we're still just as lucky to have him. Rick, thank you for sticking with us, for everything you've built here, and for being such a solid part of this team.

Here's to the journey ahead!

Passwordless Logins Are Here: How to Use Microsoft Passkeys

Mon, 21 Jul 2025 16:57:22 GMT

It’s difficult to use passwords safely; having to create and keep track of different passwords for every website you use can be an overwhelming task.

Even with the help of a password manager, you must remember the login information to the password manager, meaning it’s not foolproof.

Passwords are susceptible to phishing and brute force attacks, and they’re an outdated form of security.

The modern solution? Passkeys.

What is a Passkey?

Instead of a traditional username and password to authenticate a user logging into a website, computer, or application, a passkey uses a biometric. Unique identifiers, such as a user’s face or fingerprint, or a PIN, are used to verify the user securely and offer a passwordless login experience.

How Does a Passkey Work?

Passkeys are a much more secure alternative to passwords that allow users to use unique identifiers to log in.

To use a password, a user must enter the correct combination of characters. The website or device then checks what is on file to grant access. This means there is no way to know with certainty whether the person using that password is you or not.

A passkey works similarly, but there is a key difference that makes it more secure. When making a passkey, there are two parts created: a public key sent to your website or device and a private key that is solely stored on your device.

When you try to sign in to a website, the site sends a challenge only your private key can respond to. Then, you unlock the private key with your face, fingerprint, or PIN and sign the challenge.

It’s like the website says, “Hey, do the secret handshake if you’re really who you say you are.” Your device knows the handshake, but it won’t do it unless you give permission with your face, fingerprint, or PIN. Once it does, the website knows it’s really you without ever seeing your face or your key.

This proves an authorized user is present since there is no one else that could unlock the private key. This means your login is not susceptible to brute force attacks or phishing.

Additionally, the key is stored on your device, so a hacker 1000 miles away can’t log in to your accounts; only you can, with your physical device.

Unlike a password, a passkey cannot be reused across sites, is not susceptible to phishing, and won’t be forgotten.

How to Set Up a Microsoft Passkey

Microsoft makes using a passkey simple and efficient.

To set it up:

Sign in to your Microsoft account and go to Security Info using the navigation menu on the left-hand side.
Click the plus (+) sign to add a new sign-in method.
Select Passkey in Microsoft Authenticator.
Follow the steps on your device. You’ll be asked to set it up using your fingerprint, face, or PIN.

To use your passkey to sign in:

On the sign-in screen, click Sign-in options.
Choose the method you want to use: Face, Fingerprint, PIN, or Security Key.
Pick your saved passkey from the list.
Your device will open a secure window where you can use your selected method to finish logging in. No password needed.

Worried about making the switch? If necessary, logging in with a password is still an option. You can also delete passkeys if you lose your device or no longer use it.

Removing a Microsoft passkey:

Sign in to your Microsoft account and go to the Security Info page.
From the list of sign-in methods, click Delete to remove the passkey.

Passkeys vs. Passwords: What’s Next

Data breaches are more common than ever before, meaning your data can be accessed rather easily. Replacing your passwords with a passkey will protect you from data breaches, phishing, password sharing, and forgetting your password.

It solves an age-old problem, and it’s best to acclimate now as they are becoming widely supported. For example, Microsoft is eliminating passwords from its Authenticator app and fully adopting the use of passkeys.

Passkeys’ numerous benefits and safety features make them perfect for businesses that are investing in their cybersecurity. Need help setting up passkeys across your business? Let our cybersecurity experts do the heavy lifting for you. Contact Makios today!

Windows 10 End-of-Support: What Businesses Need to Know Before October 2025

Mon, 14 Jul 2025 21:51:13 GMT

The end-of-support date for Windows 10 is rapidly approaching, with only 3 months left until October 2025. This looming deadline is evident as new data shows that Windows 11 is now the most used operating system , finally surpassing Windows 10.

While many people are making the switch, 44% of users are still running Windows 10. There are many reasons users are hesitant or unable to make the switch.

Running on unsupported software comes with security risks, so Microsoft released their Extended Security Updates (ESU) program. This allows consumers to continue using Windows 10, while still receiving security updates until October 2028.

Changes to ESU

Recently, Microsoft made changes to this program. Consumers are now able to enroll for the ESU program for free and be covered until October 2026, as long as they sync their settings to OneDrive. Before, consumers had to pay a starting rate of $30 for the first year of ESU. For those who do not want to sync their settings, this option remains available.

The second update made to the ESU program is for businesses. Microsoft announced that ESU will be included for Windows 10 virtual machines, at no additional charge.

This includes:

Windows 365
Azure Virtual Desktop
Azure virtual machines
Azure Dedicated Host
Azure VMware Solution
Nutanix Cloud Clusters on Azure
Azure Local (Azure Local is the new name for Azure Stack HCI)
Azure Stack Hub
Azure Stack Edge

Any endpoint connected to Windows 365 Cloud PCs are also eligible for free ESU with an active subscription.

Just like before, businesses can purchase an ESU license for $61 per device for the first year if they do not have a Cloud PC.

What This Means for Businesses

If your business uses Windows 365 Cloud PCs, you do not need to purchase a separate ESU license for Windows 10. If not, the option to purchase security updates still gives you time to make necessary hardware upgrades and update to Windows 11 securely.

Like the consumer ESU program, businesses will have to pay yearly for the program and prices will double every year. If ESU is not purchased during the first year, but during the second or third year of the program, businesses will have to pay for all three years.

The following are price calculations for users who pay during the first year:

Year One Price

$61

Year Two Price

$61 (Year One) x 2 = $122

Year Three Price

$122 (Year Two) x 2 = $244

This is the price breakdown for users who buy in the second year:

Year Two Price

$61 (Year One) + $122 (Year Two) = $183

Year Three Price

$122 (Year Two) x 2 = $244

Finally, this is the price for users who only purchase in the third year:

Year Three Price

$61 (Year One) + $122 (Year Two) + $244 (Year Three) = $427

Why Staying Supported Matters

Once Windows 10 reaches its end-of-support date in October 2025, all PCs running on Windows 10 without the ESU license will stop receiving security updates. Microsoft issues an update every Tuesday that fixes bugs and patches security issues. Without them, your PC and network would be vulnerable to a cyber-attack.

Unpatched Windows 10 systems will be targeted precisely because their vulnerabilities become public with each ESU update.

Even if other cybersecurity measures are in place, they are not foolproof. Being unsecured puts your entire network at risk.

For businesses, it is especially critical to stay supported.

Any industries that have to meet regulatory requirements must be supported to stay compliant.

What are Your Options?

With the end-of-support date for Windows 10 approaching, it’s time for businesses to start planning the next steps for once October 2025 comes.

Windows 11

Since ESU licenses are a temporary solution, the first option would be to migrate to Windows 11. The switch to Windows 11 is inevitable since Microsoft will fully end all Windows 10 security updates, including paid ESUs, in 2028.

Making the switch before the end-of-support date means business owners can avoid the ESU licensing fees and not have to worry about making the switch down the line.

Cloud PCs

If your business needs more time to transition, adopting Cloud PCs is a good alternative. ESU is implemented automatically with a current Windows 365 subscription.

Cloud PCs are secure, allow for remote access, prevent local data storage, and are compliant with regulations across industries. These features make them an especially great fit for businesses in healthcare, legal, financial, and education.

Since everything is stored in the Cloud PCs, once the proper hardware is acquired, businesses can seamlessly switch to Windows 11.

Extended Security Updates

Lastly, businesses can purchase the traditional ESU license. This is a great way to buy time to transition without rushing. Since the licenses are renewed annually, businesses have the flexibility to stop purchasing the license after the first or second year and not have to pay for the entire term the ESU licenses will be available.

However, it is important to note that the ESU license requires cumulative payment, meaning if a license is purchased in 2026 for the second year of ESU, the $61 from the first year will be billed as well, even if it was never used.

Next Steps

With only 3 months to make changes to your current software, it is important to start planning a transition to Windows 11, whether that be within the next 3 months or the next 3 years.

Need help? Let our experts find the best solution for your business and make this journey easy and stress free. Contact Makios today to get started.

Why Vulnerability Management Is Critical for Every Business in 2025

Mon, 07 Jul 2025 18:19:56 GMT

Cyber threats are everywhere today. From small businesses to global companies, no one is completely safe. Hackers are always looking for weaknesses in systems to steal data or cause damage.

That’s why knowing where your business is vulnerable is so important. But simply finding flaws isn’t enough. You need a plan to manage them. And that’s where vulnerability management comes in.

What Is Vulnerability Management?

Vulnerability management is the process of finding and fixing weaknesses in your company’s computers, software, and networks. It helps protect your systems from being attacked or misused. Think of it like checking your house for unlocked doors and then locking them before anyone can break in.

This process isn’t something you do once and forget. It’s ongoing. New threats appear all the time, and systems change. That’s why vulnerability management must be part of your regular cybersecurity efforts. It gives your business the best chance to stay protected from new and existing threats.

How Does Vulnerability Management Work?

Vulnerability management follows a simple but powerful cycle: find, assess, fix, and track.

It starts with scanning your systems to find weaknesses. These might be outdated software, misconfigured settings, or unpatched bugs. Once the scan is done, each issue is evaluated to see how serious it is and how likely it is to be exploited.

Next comes remediation. Taking action to fix the problem. That might mean applying a patch, changing a setting, or removing risky software. Finally, the process is documented and reviewed to make sure the fixes worked and nothing was missed.

This cycle is repeated often, because new threats appear every day. You should always keep your systems strong and secure.

Benefits of Vulnerability Management

Proactive vulnerability management gives your business a real edge in cybersecurity. Here’s why:

Reduces risk of attack: By fixing weak spots before hackers can find them, you lower your chances of a breach.
Improves compliance: Many industries have rules about cybersecurity. Regular scans and updates help you stay in line with those standards.
Saves time and money: It’s much cheaper to prevent an attack than to clean up after one.
Boosts customer trust: People feel safer doing business with companies that take cybersecurity seriously.

By managing vulnerabilities, you're protecting your tech as much as you’re protecting your brand, your clients, and your future.

Why Ongoing Management Matters More Than One-Time Scans

Doing a single scan is like locking your front door once and never checking it again. It might work at first, but over time, new threats will sneak in.

A study by Positive Technologies showed that 84% of companies have high-risk vulnerabilities, half of which could be removed with a simple software update.

Cybercriminals are constantly looking for new ways to break into systems. Software updates come out often, and even small changes in your network can create fresh security holes. That’s why ongoing management is essential.

With a continuous plan in place, you can:

Catch new vulnerabilities as soon as they appear
Prioritize the most critical risks
Stay prepared for compliance audits
Protect your business around the clock

One-time scans give you a snapshot. Ongoing vulnerability management gives you real protection.

Common Challenges and Missteps in Vulnerability Management

Even businesses that understand the importance of cybersecurity can run into problems when managing vulnerabilities.

One common mistake is relying too much on automated scans without reviewing or acting on the results. Finding the problem isn’t enough. Fixes must be made. Another issue is poor prioritization. Not all vulnerabilities are equal. Some need immediate attention, while others are low-risk and can wait.

Teams also sometimes skip follow-up. After applying a patch or changing a setting, it’s important to double-check that it actually worked. Finally, many companies treat vulnerability management as a one-time project instead of an ongoing process. This leaves them exposed over time.

Avoiding these missteps starts with building a repeatable system and sticking to it.

Tools and Technologies That Support Vulnerability Management

Good tools can make vulnerability management much easier and more effective.

Here are a few commonly used technologies:

Vulnerability Scanners (like Rapid7, Nessus, or Qualys): These automatically check systems for known weaknesses.
Patch Management Software: Helps apply and track software updates quickly across all devices.
Threat Intelligence Feeds: Provide real-time updates about new threats and trends in cybersecurity.
Security Information and Event Management (SIEM): Combines data from multiple sources to detect and analyze suspicious behavior.
Configuration Management Tools: Monitor and alert you to unsafe changes in your system settings.

These tools don’t replace a good strategy, but they help teams save time, reduce errors, and respond faster to risks.

Why Small and Midsize Businesses Can’t Afford to Ignore It

It’s easy to think cybersecurity is only a concern for large corporations. But the truth is, small and midsize businesses are often prime targets.

Hackers know these companies usually have fewer resources and weaker defenses. In fact, 43% of all cyberattacks are aimed at small businesses. But only 14% are prepared to stop them.

Ignoring vulnerability management can lead to:

Expensive downtime
Loss of sensitive customer data
Legal or regulatory trouble
Permanent damage to your reputation

By investing in proactive protection now, smaller businesses can avoid much bigger problems later. This reflects smart, responsible growth.

The Growing Landscape of Vulnerabilities

Vulnerabilities in software and systems are increasing faster than ever before. In 2024 alone, over 25,000 new common vulnerabilities and exposures (CVEs) were reported worldwide. That’s thousands of new ways attackers could try to break into businesses of all sizes.

This growth is driven by many factors. More businesses are moving to the cloud. Teams are using more tools and platforms. And updates and patches don’t always roll out fast enough.

The more systems you rely on, the more entry points you have to protect. Without a strong vulnerability management program, it’s almost impossible to stay ahead of the risks. Businesses need to see this landscape clearly, not just react to it. Understanding the scale helps guide smarter security decisions.

Why You Need Someone to Own Your Vulnerability Management

Vulnerability management isn’t a “set it and forget it” task. It requires constant attention, technical knowledge, and fast action. That’s why it’s so important to have a dedicated person or team who’s responsible for overseeing the entire process.

Cyber threats don’t wait. New vulnerabilities are discovered daily, and attackers are quick to take advantage. Without someone managing your environment, even small weaknesses can go unnoticed and turn into major breaches.

Having a professional in charge ensures:

Patches are applied as soon as possible
Vulnerability scans are run regularly and accurately
Risks are prioritized based on business impact
Reports are reviewed and turned into action
Long-term strategies are updated as threats evolve

In short, vulnerability management only works when someone is truly managing it. Whether it’s an internal security lead or a trusted partner, having clear ownership means your defenses stay strong. Even as the threat landscape changes.

Trusting a team like Makios will ensure your business is always protected.

Turn Awareness Into Action

Knowing your vulnerabilities is only the first step. What matters most is what you do with that knowledge.

Vulnerability management is a security task as well as a business priority. When managed well, it reduces risk, protects customers, and keeps operations running smoothly. But it’s not a one-time job. It requires consistency, attention, and the right tools.

The threats are growing, but so are the solutions. With the right plan and a team like Makios behind you, you can stay ahead and stay secure. Get in touch with us today to learn more about how we can manage your business vulnerabilities.

Microsoft Authenticator Is Removing Password Storage: What to do Next

Mon, 30 Jun 2025 21:08:43 GMT

Microsoft Authenticator is making some major changes. If you’ve been using the app to store or autofill your passwords, those features are going away.

Authenticator has always been a helpful tool for keeping accounts secure through multi-factor authentication. It also gave users the option to save passwords and payment info directly in the app. But that’s changing soon.

Microsoft is shifting focus away from passwords and encouraging users to take the next step toward password-less security. If you use Authenticator for more than just MFA, here’s what’s changing and what to do about it.

What’s Happening and When

Starting in June 2025, you won’t be able to add or import any new passwords into Microsoft Authenticator. If you try, it simply won’t work.

By July 2025, any saved payment information and autofill features will stop working altogether. At that point, Microsoft will begin removing that data from the app.

Come August 2025, everything, every password and piece of stored info, will be gone from Authenticator.

If you’ve been using the app to store credentials or payment details, it’s important to start moving that data now. Once it’s gone, there’s no getting it back.

Why Microsoft is Leaving Passwords Behind

Passwords have always been a weak link when it comes to security. People reuse them, forget them, and unfortunately, they get stolen all the time. Hackers have gotten good at phishing and guessing login details, and it only takes one successful attempt to cause a real problem.

In 2024, Microsoft reported that there were over 7,000 password attacks per second. It's one of the biggest reasons they’re encouraging users to move away from traditional passwords.

To help reduce that risk, Microsoft is dropping password storage in Authenticator and encouraging users to switch to passkeys. Passkeys are tied to your device or your biometrics, and they’re much harder for someone else to steal.

The idea is to make logins safer and simpler without relying on something you have to remember.

What Are Passkeys, and Why Do They Matter?

Passkeys are a newer, more secure way to log in. Instead of entering a password, you use your face, fingerprint, or device PIN to verify who you are.

They work across devices, are resistant to phishing, and remove the risk of someone stealing or guessing your login credentials. In short, they’re built to replace passwords entirely.

You can set up passkeys through your Microsoft account settings or in the Authenticator app, depending on your setup.

For businesses and individuals looking to step up their security, passkeys are worth exploring sooner rather than later.

What This Means for SMBs

If you or your team has used Microsoft Authenticator to save passwords, those passwords are going to be deleted by August. They won’t automatically transfer anywhere else, so it’s up to you to move them before the deadline.

Microsoft suggests using Microsoft Edge’s built-in password manager, which syncs across devices and can pick up where Authenticator leaves off. You can also export your passwords and store them in another trusted password manager .

Just keep in mind that saved payment information won’t transfer either. You’ll need to manually re-enter all information wherever you decide to store it next.

What to Do Next

Don’t wait until the last minute. If you’ve got passwords or payment info stored in Authenticator, export it now so you don’t lose anything.

Take a look at Microsoft Edge if you want something that’s already integrated into the Microsoft ecosystem. If not, choose a password manager that works for you.

While you’re updating your password setup, it’s a great opportunity to explore passkeys. They’re becoming the new standard, and getting comfortable with them now can save headaches later.

Final Thoughts

This shift is all about making security stronger and login experiences easier. For some, it may take a little getting used to. But in the long run, moving away from passwords means fewer risks and more peace of mind.

If you have questions or need help figuring out your next steps, contact Makios Technology . We’re always here to help you navigate changes like this with confidence.

Cheers to 9 Years: Celebrating Chris’ Journey at Makios

jmontemayor@makios.com (Joyce Montemayor) — Mon, 23 Jun 2025 19:51:40 GMT

This month, we’re celebrating an incredible 9-year milestone with Chris, one of our amazing system administrators here at Makios Technology!

From his start as an eager intern to becoming a core pillar of our tech team, Chris has grown alongside Makios in the best ways. Whether it's calmly tackling technical fires or adding a dose of humor just when it’s needed most, Chris brings both reliability and heart to everything he does.

Over the years, he’s helped us solve countless client challenges, always with the same drive to improve systems, smooth out processes, and keep everything running like a well-oiled machine. His dedication and drive haven’t faded a bit, even after nearly a decade.

“While working in IT for 9 years, it never ceases to amaze me how often problems arise when you are working on something urgent. Which is why we are here to help ensure that the clients' work days go as smoothly as possible ,” Chris shared.

Chris, thank you for everything you’ve brought to the Makios family. Here’s to year 10 and beyond!

Secure Your Business: 7 Signs of a Phishing Email

Mon, 16 Jun 2025 21:54:52 GMT

Cyber criminals deploy mass phishing attacks, affecting thousands of businesses at once. To stay safe, employees and business owners should be able to spot a threat and know what to do if they are targeted by a phishing attempt.

Phishing is Effective

Falling for a phishing email is more likely than most assume. Without proper training for employees and protection software, your business is vulnerable to an attack. 36% of data breaches involve phishing—a well-executed attack could easily lead to loss of data and downtime.

Small Businesses are Targeted

Because of their size, small businesses are less likely to have strong cyber security defenses in place, making them an easy and common target for cyber criminals. On average, small businesses experience 350% more phishing attacks compared to large enterprises. This, combined with the usual lack of security awareness and email security, results in more small businesses facing losses.

How to Spot Phishing

Some phishing attempts are obvious and easy to detect, but attacks have become more sophisticated and effective than ever before. With the rise of AI , fake emails can bypass email security software and are almost indiscernible from legitimate messages.

The following are telltale signs of a phishing scam:

1. Money/login requests

Most of the time, cyber criminals are after sensitive information or funds. A common tactic used is to pose as an authoritative figure in the company, such as a manager or the CEO, requesting a transfer of funds, credentials, or personal information. They count on employees not second guessing their higher-ups and simply completing the request. Employees should always double-check using a method other than email before exchanging money or any sensitive information.

2. Emotional Manipulation

Phishing attacks rely on their victims to act hastily and without verifying the information being presented to them. A message urgently requesting an immediate transfer of money or any type of data is most likely a phish. Pressing messages are used to manipulate the user into quickly completing a request out of fear of things like losing clients, missing deadlines, or affecting the company if they don’t act immediately.

Good news is also used to manipulate users into falling for a phishing scam. For example, an employee might receive an email stating they are receiving a raise and need to click the link attached to accept the offer. This type of news might make the user click the link without checking its legitimacy.

Whether it be positive or negative, emotional triggers are used in hopes of users acting before realizing the message was a phish.

3. Domain name/email mismatch

It’s easy for cyber criminals to make an email seem like it is coming from a legitimate source, whether that is another internal employee, a client or vendor, or a reputable website. Sender names can be easily imitated, so they are not a reliable way to confirm the validity of an email.

A quick way to ensure an email is secure is to make sure the email address and the sender’s name match. Don’t rely on the sender’s name alone—check that the actual email address is correct and from a trusted domain. For example, an employee receives an email from John Doe, a trusted client, asking for sensitive information about their most recent invoice. Before the employee sends the information, he notices that the email states the correct name, but the address itself is johndoe@faultydomain.com. Now, it is apparent that this is not John Doe requesting the information. This simple detail helped the employee successfully spot a phishing email and prevent a data breach.

4. Look-alike URLs

Like the name/email mismatch, this type of phishing email will prompt users to open a link to a seemingly reputable site but will have a slightly different URL than the real site. For example, if a business is expecting a package, an employee might receive an email from Amazon saying their order was cancelled and they must click a link in the email to approve the order. Instead of the link leading to amazon.com, it will lead to amaz0n.com.

The user might not even see the link itself and only see a button to press. Hovering over a link or button will reveal what site it will lead to before actually clicking the link. This simple check can stop an attack before it happens.

5. Phishing trigger words

Phishing emails will often play on the victim’s emotions and involve sensitive information or money. If you receive an unexpected email containing certain words in the message, a link, or an attachment such as a PDF or image, it is likely a phishing attack. Common trigger words include:

Invoice
Required
Request
Action
File
Document
Verification

Opening an attachment or link from an email can lead to malware being downloaded to the device. It is always possible for an email containing these words to be legitimate—the combination of two or more signs of a phishing email should alarm users. In this case, it is best practice to be especially cautious.

6. Bad grammar/spelling

This is one of the most obvious signs of phishing. While AI aids many cyber criminals in writing phishing messages, they are still prone to errors. If a message does not make sense, is littered with misspelled words, or contains unusual phrasing, chances are it is a phishing attack.

Even if not all phishing emails are poorly written, this can still be a strong warning sign.

7. Odd/unfamiliar greetings

Messages coming from trusted vendors, clients, or employees have recognizable greetings. If an email greeting does not include the receiver’s name and the message does not include any specific personal or company details, chances are it is a mass phishing campaign. Because the message was sent to people across different companies, industries, etc., cyber criminals cannot include any user-specific details.

Mitigation and Response

It is important to empower your team to identify phishing attacks with tools such as security awareness training .

Establishing rules, such as prohibiting the transfer of sensitive information via email and always verifying money transfers through a second channel, can make it much easier for employees to avoid mistakes.

Additionally, create clear guidelines when dealing with phishing emails. Outline steps for employees to follow when unsure of an email’s legitimacy, including a way to report suspicious emails. There should be a comprehensive response plan ready in the event of a breach, not after a security incident.

Conclusion

SMBs and SMEs are targeted by cyber criminals at an unprecedented rate, and these 7 details can help businesses identify phishing attacks and prevent data breaches. However, they are not always foolproof. Additional measures, such as email security , are essential to help small businesses defend against these threats. Reach out to Makios Technology to learn how we can best help secure your business.

Security Layers Explained: Why Layered Cybersecurity Is Essential in 2025

Mon, 09 Jun 2025 16:40:08 GMT

Cyber threats are growing more advanced and more costly. Businesses today can no longer afford to rely on a single line of defense. Protecting your systems, data, and people now requires a stronger, smarter approach: layered security.

Security layers work together to create a web of protection around your organization. If one layer fails, the others help catch the threat before it causes serious damage. We’re here to explain what security layers are, why they’re essential, and how businesses can use them to stay one step ahead of modern cyberattacks.

What are Security Layers?

At its core, layered security means building multiple levels of defense across your entire digital environment. Instead of depending on one tool or one policy to stop an attacker, you create a series of safeguards. Each layer is designed to protect a different part of your network, devices, applications, and data.

If a hacker manages to get past your firewall (the perimeter layer), they still have to bypass other defenses like endpoint protection, encrypted data, and strong access controls. It’s like locking your front door, your windows, your garage, and your safe inside.

The goal is to make it harder for attackers to succeed and easier for your team to detect and respond to any breach attempts early.

Worldwide cybercrime damages are projected to reach $10.5 trillion annually by 2025, according to Tripwire.

As cybersecurity threats grow in complexity, having well-designed layers of security has become one of the most effective ways to defend your organization from costly downtime, data breaches, and regulatory penalties.

The 7 Layers of Security

A strong cybersecurity strategy is built around multiple tools. It covers many different parts of your business, with each layer doing its part to protect the bigger picture. Let’s walk through the seven essential security layers you need to understand and why each one matters.

1. Human Layer

Your people are your first line of defense. But they can also be your biggest risk. Studies show that human error is behind most successful cyberattacks, whether it’s clicking a phishing email or using a weak password.

That’s why building a strong human layer is critical.

Protecting the human layer includes:

Ongoing cybersecurity awareness training.
Teaching employees how to spot phishing scams and social engineering attacks.
Encouraging the use of strong passwords and multi-factor authentication.
Creating a workplace culture where reporting suspicious activity is rewarded, not punished.

Investing in your team’s knowledge makes it much harder for cybercriminals to use people as an entry point into your network.

2. Perimeter Security Layer

Think of the perimeter as the "fence" around your organization’s digital property. Its main job is to keep unauthorized users out while letting safe traffic in.

Perimeter security protects the edges of your network with tools like firewalls, Virtual Private Networks (VPNs), and Intrusion Detection and Prevention Systems (IDPS).

When configured correctly, perimeter security stops many threats before they ever reach your internal network. But attackers are getting better at finding ways around these defenses, which is why you can't rely on the perimeter alone. It's just one important part of a complete security strategy.

3. Network Security Layer

Once you get inside the perimeter, the network security layer takes over. This layer protects the information moving across your systems such as emails, files, applications, and more.

Key tools and tactics at the network layer include:

Network segmentation (breaking the network into smaller, secure zones).
Secure communication protocols like HTTPS and VPN tunnels.
Traffic monitoring and anomaly detection to spot suspicious behavior.

Without strong network security layers, attackers can move freely inside your systems once they get past the perimeter.

Good network security helps detect and block threats faster, reducing the chance of serious damage.

4. Application Security Layer

Applications are everywhere in today’s workplaces. From email and chat tools to customer management platforms and financial systems.

But every application your business uses can also become a target for cyberattacks. That’s why protecting this layer is so important.

Good application security includes regular updates and patch management to fix vulnerabilities. You also need secure coding practices during software development. From there, it’s essential to perform penetration testing to find weaknesses before hackers do.

Attackers often look for flaws in applications to slip into your systems. By strengthening your application security layer, you make it much harder for them to succeed.

5. Endpoint Security Layer

An endpoint is any device that connects to your network. Devices like laptops, smartphones, tablets, and even printers. Each endpoint is a possible door into your business, so securing these devices is a critical part of your overall cybersecurity posture.

Strong endpoint security includes antivirus and anti-malware software. Another option is Endpoint Detection and Response (EDR) tools that monitor devices for suspicious activity.

Without robust endpoint protection, even a single compromised device can put your entire organization at risk.

6. Data Security Layer

Data is the crown jewel of most businesses today, and attackers know it. Protecting your data security layer means safeguarding the information itself. Whether it’s in transit, at rest, or in use.

One critical practice for data security includes encrypting sensitive data so it’s unreadable without the right keys. You should also set strong access controls to limit who can view or change important data. Then, maintain regular backups and a disaster recovery plan.

It’s worth noting that 93% of companies without a data backup and disaster recovery plan go out of business within a year of a major breach, according to Run Network. Protecting your data is just as much about survival as it is about compliance.

7. Mission-Critical Assets Layer

While every layer is important, some systems and data deserve extra protection. These are your mission-critical assets. The operations that keep your business running.

Examples include financial records, customer databases, proprietary research and intellectual property, and systems that control manufacturing or logistics.

Protecting mission-critical assets may involve stronger encryption, additional monitoring, stricter access controls, and even physical security measures. When you know what matters most, you can focus your strongest defenses where they’re needed the most.

Why Organizations Need a Layered Approach to Cybersecurity

No single security tool can catch every threat. Attackers today use a mix of phishing, malware, social engineering, and technical exploits to get past basic defenses. If you only have one or two layers of protection, a skilled hacker can find their way in much more easily.

With a layered approach, you create multiple barriers that slow attackers down and increase the chances of detecting them before real damage happens.

Even if one layer fails, other defenses like endpoint protection, network monitoring, or encrypted data can still stop the attack.

Layered security also shortens the time it takes to spot and contain breaches. On average, organizations take 204 days to identify a data breach and another 73 days to contain it, according to Secureframe .

The more layers you have, the faster you can detect abnormal behavior and take action before it becomes a bigger problem.

Simply put, layered security isn’t a luxury anymore. It’s essential for any business that wants to stay safe and resilient in today’s threat landscape.

Common Weaknesses in Layered Security

Even businesses that invest in multiple security layers can still have gaps if they’re not careful.

Over-Reliance on Perimeter Security

Many companies still focus too much on keeping threats out and forget about protecting what happens inside their networks. Firewalls and VPNs are important, but they can’t stop everything.

Attackers who make it past the perimeter can move freely if internal layers aren’t strong.

Inconsistent Employee Training

You can have the best security tools in the world, but if your employees aren’t trained to recognize phishing emails or social engineering tactics, your defenses are much weaker. Training needs to be ongoing and updated regularly as threats evolve.

Unpatched Systems and Outdated Software

Leaving operating systems, apps, and firmware unpatched is like leaving your doors unlocked.

Cybercriminals often use known vulnerabilities to breach systems. Regular updates and patch management must be part of your cybersecurity routine across all layers.

Lack of Monitoring and Incident Response Planning

Having security tools is not enough. You need to actively monitor them.

Without real-time alerts, anomaly detection, and a clear incident response plan, threats can sit undetected for months, causing serious damage.

Neglecting Data Protection and Backups

Even with good network and endpoint security, failing to back up your data properly leaves you vulnerable to ransomware attacks and accidental losses. Data security must include regular, secure backups and tested recovery processes.

Building an Effective Layered Security Strategy

Creating a strong cybersecurity strategy isn’t about buying the most expensive tools. It’s about building a plan where every layer works together to protect your people, your data, and your operations. Here’s how to do it:

Start with a security assessment: Understand where your vulnerabilities are. This includes reviewing your network, devices, applications, and employee awareness levels.
Prioritize high-risk areas: Focus first on protecting your most sensitive data and critical systems.
Layer your defenses: Invest in security at every level. Human, perimeter, network, application, endpoint, data, and mission-critical assets.
Automate and monitor: Use tools that monitor your environment in real time and alert you to suspicious activity quickly.
Train employees regularly: Make security training part of your culture, not just a one-time event.
Test and update often: Conduct regular penetration testing, patch systems quickly, and review your strategy at least once a year to keep up with changing threats.

A layered security strategy gives you multiple chances to detect, block, or slow down attackers before they can do serious damage.

It’s an ongoing process, not a one-time setup. And it’s one of the smartest investments your organization can make.

Strengthen Your Defense with Comprehensive Security Layers

Cybersecurity threats aren’t going away. And they’re getting smarter every year. Businesses that rely on a single line of defense are putting themselves at serious risk.

Now is the time to take action. Here at Makios, we can help you review your current defenses, identify gaps, and create a plan to strengthen every layer of your cybersecurity. Get in touch with us today!

Securing Remote Workforces with WatchGuard FireCloud

Mon, 26 May 2025 20:01:45 GMT

Today’s IT environment is complex; businesses are tasked with managing multiple networks, devices, and users across remote, hybrid, and cloud environments. Employees are no longer simply working from an office building—they now work from home, coffee shops, for-rent office spaces, hotel rooms, etc. The possibilities are endless, and so are the potential threats.

Without the proper tools, IT teams struggle to manage users, devices, and enforce safe browsing policies with remote locations. The inability to do so can lead to the misuse of company tools, putting sensitive information at risk, and potentially, a security breach.

This is where WatchGuard FireCloud steps in, providing the means for businesses to stay secure, regardless of where they operate from.

Securing Remote Users in a Modern IT Environment

Constantly evolving technology and the shift to remote work make it increasingly difficult to secure users who operate outside the company network. Many businesses lack security measures to protect remote employees in real-time, leaving them vulnerable to phishing, malware, and unsecured connections.

Distributed Workforce and Devices

The traditional office is no longer the default. Employees work from home, shared spaces, mobile hotspots, and even hotels and airports. To protect their employees, many businesses will employ tools that were not built for a remote workforce, such as traditional firewalls, local anti-virus software, or VPNs.

But when users are off the network, IT loses visibility and control over internet traffic. Security gaps quickly emerge with no way to enforce safe browsing policies, filter unsafe content, or block malicious sites. In today’s technological landscape, it is necessary for IT teams to monitor and secure these devices without slowing down or requiring complicated, time-consuming processes.

Scale and Complexity

As companies grow and add new users, new devices, and locations, their security needs become more complex. Installing and maintaining full-stack security on every employee device isn’t practical. Enforcing policies across dozens or hundreds of locations and endpoints can quickly become overwhelming and unmanageable without automation, consistency, and visibility.

Limited Threat Visibility

Devices or users not properly connected to company systems create blind spots. Without real-time insight into user activity, it is difficult to detect threats, contain incidents, and investigate suspicious behavior. This can result in breaches that go unnoticed until the damage is already done.

What is WatchGuard FireCloud?

WatchGuard FireCloud is a cloud-based firewall that protects remote users by routing their internet traffic through WatchGuard’s infrastructure, where it is inspected, filtered, and controlled in real-time.

How it works:

1. Install WatchGuard Agent on Endpoints

A lightweight agent containing the WatchGuard connection manager is installed on every user’s device. The connection manager enables secure connectivity between the device and FireCloud.

2. Traffic is Routed

Once the agent is running on the employee’s device, all their internet traffic is securely encrypted and tunneled through WatchGuard’s nearest Point of Presence (PoP), a physical location enabling users to connect to the internet safely, regardless of what network they might be using. This acts as a secure middle point between the user and the open internet.

3. Security Policies are Applied via FireCloud

Inside WatchGuard FireCloud, administrators can define custom security policies, such as:

Web Content Filtering

WatchGuard has a database that groups website addresses into content categories, making it simple to restrict access to certain types of sites when users are connected. When a user attempts to access a site, FireCloud checks the domain against its categorized database and either allows or blocks the request based on policy.

Application Control

WatchGuard Application Control gives you full visibility of user behavior on internet-based applications. Administrators can block or limit usage of applications or restrict certain actions, such as file transfers.

Malware Scanning

FireCloud inspects outbound and inbound traffic for threats such as viruses, spyware, and malware. If a threat is detected, the connection is dropped before it reaches the device.

4. Authentication and User Management

Access to FireCloud is authenticated through an external identity provider, such as Microsoft Entra ID, Okta, and AuthPoint, or via WatchGuard’s Cloud Directory. User profiles allow administrators to assign user or group-specific policies easily.

5. Logging, Monitoring, and Insights

All traffic that goes through FireCloud is logged and visible to administrators in the WatchGuard Cloud portal. Important information logged includes:

Blocked web access attempts
Websites accessed or denied
Application usage patterns
Malware and threat detections
User behavior insights over time

Key Benefits of WatchGuard FireCloud

1. Secure Connectivity from Any Location

FireCloud ensures that remote users’ internet traffic is routed through WatchGuard’s secure Points of Presence (PoPs), no matter where they are working. Their traffic is encrypted and tunneled through WatchGuard’s infrastructure, delivering enterprise-grade protection even on public or unsecured networks.

Devices can be shipped pre-configured, allowing users to connect securely with minimal setup—saving time and reducing configuration errors.

2. Consistent Policy Enforcement Off-Network

FireCloud is configured and managed through WatchGuard Cloud, meaning that once a user is connected, the same policies in place on the corporate network are enforced consistently off-network. With easy-to-use policy templates, administrators can apply and replicate security policies across endpoints and user environments, reducing the risk of misconfiguration.

This removes the need to manually configure restrictions on certain endpoints and helps eliminate security gaps typically associated with connecting to out-of-office networks.

Additionally, FireCloud allows administrators to restrict internet access based on a user’s geographic location, offering fine-grained control over where users can connect from. Rules can be tailored by user groups and help reduce the attack surface by limiting exposure to high-risk regions.

3. DNS and Threat Protection Built-In

FireCloud blocks known malicious sites, phishing domains, or high-risk content categories with advanced filtering capabilities. Combined with built-in malware detection, it blocks threats before they ever reach the device, reducing the risk of infection or data leakage.

4. Simplified User Authentication and Policy Assignment

FireCloud supports integration with identity providers for authentication, allowing for automation of user and group-based policies. Furthermore, administrators can manage multiple organizations or locations independently from each other, simplifying security and scalability. Policies follow the user wherever they log in, so there is no need for complex configurations per device.

5. Visibility and Reporting for Remote Teams

All user activity, including blocked sites, application usage, and threat detections, are captured in WatchGuard Cloud, giving IT teams the visibility typically lost when users are off network. This allows for quick response to emerging threats with a consolidated timeline and clear event data.

Is FireCloud Right for Your Organization?

As the modern workplace continues to evolve, so do the challenges of keeping remote users secure. Traditional tools often fall short of offering consistent protection outside the office, leaving gaps in visibility and control. WatchGuard FireCloud addresses this challenge directly by providing a cloud-based security solution built for today’s distributed workforce.

With encrypted traffic routing, real-time policy enforcement, built-in threat protection, and granular access controls, FireCloud offers a streamlined way to secure users, from wherever they work. Deployment is simple: devices are registered automatically, and setup can be completed remotely with intuitive guidance. Scalable licensing and role-based access make it easy to roll out across teams, branch locations, or managed clients.

If your organization is struggling with off-network security, FireCloud offers clarity, efficiency, and control, without adding complexity. Contact Makios to learn how we can help you deploy FireCloud and strengthen security across your remote workforce.

What's New in Outlook: Spring 2025 Updates You Should Know About

Mon, 19 May 2025 22:22:46 GMT

Microsoft has continued to improve the new Outlook for Windows with a range of updates released in the last couple months. Whether you're managing busy inboxes, bouncing between Teams and email, or just trying to keep your calendar in check, there's something in here that'll make your day a little smoother.

Here’s a quick rundown of what’s new and what’s worth paying attention to:

Better PST Support

Managing older or archived emails is now easier. Outlook now allows you to group messages as conversations inside PST files (Personal Storage Table files), which are used to store email data locally. You can also move, copy, delete, and flag emails inside PSTs, and even drag and drop messages between your mailbox and a PST file.

In addition, individual messages can now be saved as .MSG files with a right-click — useful for recordkeeping or documentation needs. Little things, but they add up.

Share to Teams Without Leaving Outlook

If you're already living in Outlook and Teams, this update’s a win. Communication between Outlook and Microsoft Teams is tighter than ever. Users can now share emails (including attachments) directly to any Teams chat or channel without leaving Outlook.

Additionally, you can now initiate a Teams chat with the sender or all recipients of an email directly from the message window. No more jumping between windows to keep conversations going.

Improved Folder and Category Control

The new Outlook is giving you more ways to keep your stuff organized:

Delegates can now create and assign calendar categories on behalf of someone else. This is a great feature for executive assistants or shared calendars.

You can now drag and drop folders into whatever order you want, pin your favorites to the top, and even change folder icon colors for easier navigation

There is now a “None” option for color categories, so you can leave things clean and uncluttered.

Notifications When Outlook Isn’t Open

Ever missed a calendar reminder because Outlook wasn’t open? Now, as long as you enable a few settings in Outlook and Windows 11, you can get desktop and lock screen notifications even when the app is closed. This ensures important meetings aren't missed simply because Outlook wasn’t running in the background.

Newsletters in Preview

If you’ve ever had to format a newsletter from scratch, this one’s worth checking out. A new Newsletter feature is currently in preview—it allows users to create structured, polished newsletters right from Outlook, without any third-party software required. This is ideal for internal team updates, announcements, or department communications.

Excited to try it out? Admins can enable access for specific users during the preview period.

Enhanced Security and Subscription Flexibility

S/MIME encryption is now fully supported in the new Outlook, so secure email just got easier to manage.

You can now connect your Microsoft 365 or Copilot Pro subscription to accounts that don’t use Microsoft email addresses, like Gmail. That means more people can access subscription features without changing their email setup.

Final Thoughts

That’s the roundup for spring! These updates are focused, practical, and aimed at helping you move faster in Outlook. With improved organization tools, deeper Teams integration, smarter notifications, and expanded security options, the new Outlook is quickly becoming a much more capable platform for business communication.

Whether you’re in IT, admin support, or just managing your own inbox, it’s worth taking advantage of these changes.

Need help setting up or managing Outlook for your business? Contact Makios today to get the most out of your tools, securely and efficiently.

10 Common AI Policy Mistakes (And How to Fix Them)

Mon, 12 May 2025 21:51:15 GMT

AI tools are here, and they’re not going anywhere. Whether it's ChatGPT, image generators, or business automation platforms, companies everywhere are jumping in. But here’s the problem: just because you're using AI doesn't mean you're using it safely.

Organizations unintentionally expose sensitive data, violate compliance standards, or overlook accountability, all because their AI use policies aren’t built to handle today’s risks.

Here are 10 common gaps that weaken AI policies and how to fix them:

1. Over trusting paid tools

Paying for an AI tool does not mean it’s secure. Many paid services retain user data and use inputs to train their models. Depending on how your team uses AI, this can expose confidential or sensitive information. Without a clear data protection agreement, there is no guarantee that your data is truly secure.

Before using any AI tool, especially with sensitive content, require a Data Protection Impact Assessment (DPIA). As an extra precaution, only use platforms that offer a documented zero-retention policy.

2. Lack of data classification system

If your team doesn’t know what counts as “sensitive,” your AI tools won’t either. Without a clear data classification policy, employees may unknowingly feed proprietary, financial, or customer data into unsecured systems.
Align your AI use policy with your company’s existing data classification framework, ensuring all employees have a clear understanding of what data is safe to share with AI tools.

3. Missing Audit Trail Requirements

AI has become a part of everyday work, from drafting emails to creating business content. But without there being a way to track how it was used, there is a security gap. It is essential to have a record of what was generated, by whom, and for what purpose. Without this precaution, there is no accountability if misinformation spreads or something goes wrong.

Users can log prompts and outputs for any AI-generated content that is used in a public, client-facing, or business-critical context. This ensures transparency and protects your team.

4. No Human Oversight

Generating emails, reports, or code using AI tools can save hours of time in the workplace, but using AI generated responses without human oversight can pose risks. AI is known to make errors and hallucinate facts, so it cannot be 100% relied on.

Simply reviewing responses before sending them to clients or publishing them can avoid embarrassing, or even harmful, errors. Every AI policy should include a clear requirement for human review on business-related content.

5. Training Risk

If your inputs are used to train public AI models, your data isn’t just leaving your systems but also helping others build theirs. This creates a serious risk when proprietary information or regulated data is involved.

It is important to only use AI tools that guarantee no inputs will be used for training. Look for vendors with zero-retention policies and clear documentation.

6. Sharing PII with AI Tools

AI tools are often used to improve communication, whether to save time or make messages clearer. But in doing so, employees may unknowingly share personally identifiable information (PII).

If this information is used by the AI system, this can lead to loss of client trust and violation of privacy laws. Your policy should prohibit entering PII into AI tools, free or paid. Make exceptions rare, well-documented, and easy to enforce.

7. No Incident Response Plan

In the case of someone making a mistake involving AI, such as entering personal information, or using AI-generated content that causes reputational harm, businesses should have an action plan. Not being prepared could lead to rushed decisions, potentially causing more damage.

AI should be treated like any other security or compliance topic in the workplace. Update incident response plans to include AI-related scenarios and train your team to recognize and escalate them quickly.

8. Unrestricted use of Free AI Tools

Free tools are not always harmful, but they cannot be trusted for business purposes. Most offer little transparency or control over how your data is handled, and terms of service can change at any given moment.

Limit free AI tools to low-risk, non-sensitive use cases. Set clear guidelines around what’s allowed and encourage employees to ask before introducing anything new. It’s easier to prevent a misstep than to clean up after one.

9. Unregulated Use of AI-generated Code

AI can generate complex code in seconds, but it might hide vulnerabilities or fail to meet security compliance standards. Using the code without checks, especially if embedded in sensitive systems, opens the door to serious risk.

Any AI-generated code should go through human review and a security audit before being used in production. It should be treated no differently than any third-party code source.

10. Ignoring Bias in AI Outputs

AI tools can unintentionally replicate, or amplify, harmful stereotypes and biased assumptions. This can be harmful when using AI for hiring, customer support, or decision-making.

Your policy should include clear guidance on bias checks, ethical considerations, and when human overrides are necessary. Train employees on what to look for and what to do if they spot a red flag.

Smart AI Starts with Policy

An AI policy isn’t something you write once and file away — it should evolve with your tools, your people, and the risks that come with both. If your current policy doesn’t address things like data retention, bias, human accountability, or free tool usage, it’s time for a second look.

The goal isn’t to slow down innovation, but to guide it in a way that’s responsible, secure, and sustainable. That means training your team, documenting your decisions, and reviewing your tools regularly. Because the companies that win with AI won’t be the ones using it recklessly, they’ll be the ones using it wisely.

Need a second set of eyes on your AI use policy? Contact Makios today for a free AI risk assessment to help you close the gaps before they become problems.

Let’s build something secure, together.

15 Years of Ivan: The Tech, The Mind, The Legend

jmontemayor@makios.com (Joyce Montemayor) — Mon, 05 May 2025 20:08:45 GMT

Fifteen years ago, a sharp, suited-up tech mind walked into Makios — and we’ve been better for it ever since. Ivan Flores, now our CTO, has been the heartbeat of Makios’ technology evolution, turning complex challenges into elegant solutions and pushing us to think smarter, move faster, and serve better.

From getting networks back on their feet to mapping out long-term strategy, Ivan has never shied away from a challenge. He’s the kind of person who can tackle complex problems and still take the time to support the team. Over the years, he’s helped shape not just our tech, but our culture too.

His drive, curiosity, and commitment are a huge part of what keeps Makios moving forward — and we’re lucky to have him.

Here’s to 15 amazing years, Ivan! Thank you for being such a big part of who we are.

Welcoming New Faces to the Makios Team

Mon, 28 Apr 2025 21:27:11 GMT

Here at Makios, we’re always striving to deliver the best service to our clients. That means growing our team with people who are as passionate about technology and customer care as we are. This month, we were excited to welcome several new team members into the Makios family.

Each person brings unique strengths and energy to the work we do, and we’re looking forward to the positive impact they’ll have — both for our clients and our internal team. As we continue to grow, we remain committed to delivering the high-quality service our clients count on.

We’re still hiring! If you’re someone who thrives in a fast-paced, team-first environment, we’d love to hear from you. Visit our Employment Page to see our current openings, or feel free to share the opportunity with someone who’d be a great fit.

We’re excited for what’s ahead and where this journey is taking us.

What Is Apple Pay? How to Set It Up and Why It's a Safer Way to Pay

Mon, 21 Apr 2025 15:51:41 GMT

In today’s digital world, using a physical card for in-store purchases or typing your card information into online forms carries growing risks. Cards can be duplicated through skimming devices, and entering your credit card number on an untrustworthy website can easily lead to theft.

The solution: Apple Pay, a convenient, more secure way to pay. Using your iPhone, Apple Watch, iPad, or Mac, you can make payments in both traditional stores and online.

Apple Pay not only speeds up the checkout process but keeps your information more secure than a traditional card.

How is Apple Pay Secure?

With Apple Pay, your information is protected at every step of the transaction. Even though users enter their card number into their device to use Apple Pay, multiple security layers protect your information.

Encryption & Tokenization

Encryption scrambles any information transmitted during a transaction while it travels from your device to the payment network and the merchant. That way, if someone intercepts the transaction, they will get indecipherable code, not your information.

Apple further protects your information by using tokenization. Apple Pay assigns a unique, device-specific number to your card, which is stored on your device, not your actual card number.

Additionally, a merchant will receive a one-time token generated by Apple instead of a card number to process payment. This way, if a merchant’s system is breached, your card information is still safe.

Authorization Methods

Face ID, Touch ID, or passcode verifications are necessary to make purchases with Apple Pay. This added layer of security ensures the owner of the device is authorizing the purchase. This feature helps prevent unauthorized purchases even if your device is stolen.

Two-Factor Authentication

When adding a card to your Apple Wallet, two-factor authentication is required. Verification typically happens through a text message, email, phone call, or banking app. The card will not be active for use until this second step is done, preventing anyone from hijacking your account.

No Card Theft Risks

One of the biggest advantages of using Apple Pay is removing the risks tied to physical cards. With the use of hidden devices called skimmers, your card information is stolen as soon as you insert or swipe your card at the payment terminal.

A lost wallet would mean several cards, identification, and cash are at risk of being used.

Physical cards have all the information printed on them, meaning people around you or dishonest employees could capture your information when you use or hand over a card for payment.

How to Set Up Apple Pay

Apple makes it easy and quick to start making secure payments using your device. Here is a simple 5-step guide to set up a credit or debit card to your Apple Wallet.

Open the Wallet app on your iPhone.
Tap the + icon.
Tap Add New Card , select Debit or Credit , then tap Continue.
Scan your card and let Apple autofill your card details or select Enter Card Details Manually. Fill out the required information.
Complete two-factor authentication through your bank or card issuer. This may be done via text message, phone call, or through your banking app.

Additionally, you can add your card to your Apple Watch, Mac, and iPad for easy secure checkout.

All done! You’re now ready to start using your Apple devices to make payments both in-store and online.

How to Use Apple Pay

After setting up, it’s easy to use Apple Pay for online or in-store payments.

In-store

On your iPhone, double-click the power button to activate Apple Pay. For Apple Watches, double-click the side button.
If you have several cards on your Apple Wallet, select the one you’d like to use for the purchase.
Authenticate with Face ID, Touch ID, or passcode.
Tap the contactless payment terminal.

Online

When you're ready to check out, select Apple Pay. A payment window will appear where you can confirm your purchase.
Select the card you’d like to use.
Authenticate with Face ID, Touch ID, or passcode.

Events and Travel

You can now store event tickets, boarding passes, or even your public transportation cards in your Apple Wallet. Add them from the merchant or airline’s app, then easily access them by simply double-clicking your iPhone’s power button and selecting the pass.

Start Using Apple Pay Today

Apple Pay’s security features and convenience make it essential for any Apple device owner. Taking a few minutes to set it up can simplify both in-store and online transactions while securing your payment information more effectively than a traditional card.

With Apple Pay now accepted at most major stores, restaurants, and vending machines, a forgotten wallet won’t stop you from getting what you need.

For added protection and quick, easy payments, take a minute to set up Apple Pay today!

At Makios Technology , we’re all about helping you learn how to use your technology well – and how to make sure it’s working for you. Want to learn more tips and insights about tech use and expertise? Visit us online to learn more!

How El Paso and Las Cruces Companies Can Stay Cyber Resilient

Mon, 14 Apr 2025 14:00:07 GMT

Technology has become a central component of everyday business operations, powering communications, financial transactions, and data sharing. But this reliance on technology makes businesses vulnerable to cyberthreats.

With the rise in cyberattacks, having strong cyber resilience could be the difference between sinking or swimming after a security breach.

What is Cyber Resilience?

Cyber resilience is a business’ ability to prepare for, respond to, and recover from a cyberattack. It is determined by how well a business can continue operating during a cyber-related crisis.

Business owners might assume that securing their endpoints and networks is enough. But if a hacker gets through these defenses, the business is unprepared.

The key to a business being cyber resilient is preparing not only for an attack, but for the fallout of a security breach.

Components

Cyber resilience can be broken down into five components:

1. Cybersecurity System

These are tools that protect your business by not letting anyone in. Typically, these defenses will include:

Firewalls and anti-virus
Secure configuration
Multi-Factor Authentication
Data Encryption

To properly safeguard your business, it is important that these tools are monitored and updated regularly.

2. Employee Security Awareness

If cybersecurity tools fail, it will be up to your human firewall to block the attack. Preparing your employees for a cyberattack with security awareness training can stop it before it starts. It’s best to educate employees on the following topics:

Phishing
Safe browsing
Healthy email habits
Company policy on device use, password management, and data sharing

Cyberattacks evolve constantly, so it is important to continuously train employees on the most up-to-date threats.

3. Incident Response

Being prepared for a breach means having a plan of action. Your plan should include roles, contact procedures, and steps to isolate and contain threats. Practice drills can ensure that employees understand their parts well in the case of a real incident. A proper execution of the plan will minimize downtime and damage caused by the cyberattack.

4. Backup & Recovery

Would data loss shut down your operations? Without a safety net in place, such as a backup and continuity plan, a small misstep can cause irreparable damage. Necessary precautions include:

Regular data backups
Cloud-based copies
Recovery time objectives (RTOs) for system and data restoration

5. Legal Preparedness

Ensure your business is safe and compliant when mitigating a security breach. It is best practice to take the following precautions:

Having cyber insurance can help financially with legal costs, customer notification, credit monitoring, and even ransomware payments.
Both Texas and New Mexico have breach notification laws. Being familiar with them will keep you compliant and your clients protected.
Having breach notification and security protocols included in contracts with vendors and partners is important to keep your company protected.
Properly documenting the incident is vital for legal defense, insurance claims, and proving compliance.

Consulting legal counsel before a breach will help with preparedness, ensuring your business will act quickly without making critical mistakes.

Regional Risks and Challenges

El Paso and Las Cruces are home to a growing number of small businesses, many of which operate with outdated and insufficient cybersecurity measures. Lack of proper protection could lead to financial loss, data breaches, reputational damage, and legal ramifications.

There are a multitude of unique challenges faced by local businesses, including:

Prime Targets

Cybercriminals know that a large amount of SMBs have limited IT budgets, weak defenses, and don’t have an in-house cybersecurity team. As a result, they are perceived to be easier targets than large corporations.

These limitations make businesses vulnerable targets for cyberattacks. It’s becoming harder for small businesses to detect and defend against these threats, especially without dedicated IT support.

Cross-Border Business

The US-Mexico border is a great logistical opportunity for many businesses operating in El Paso and Las Cruces but can pose a major threat. When partnering with less regulated and international service providers, it opens the door to cyber risks. This can include software vendors, payment processors, hosting providers, all of which may have access to sensitive company data.

By breaching your provider, hackers would have access to your company’s data. It is imperative to choose partners carefully and implement a strong cybersecurity system.

Remote Workforce

After the pandemic, many businesses kept a remote or hybrid workforce. This can be convenient for both the employees and the company but introduces new entry points for attackers.

Remote workers might rely on personal devices, their home Wi-Fi, or even public networks for work without proper security. If an employee’s home network or personal devices are not secured, that can create a direct line of risk for your business.

This is an especially prevalent issue in medical, legal, and logistics firms.

Phishing and Business Email Compromise (BEC)

AI-powered phishing attacks can now be launched to thousands of businesses at once in a matter of seconds. These types of threats are becoming increasingly common because of how easy it is to deploy them.

Attackers will impersonate familiar vendors, employees, or leadership in their messages, making it so businesses might not even know a breach has occurred until it is too late. Local businesses are targets for these attacks, and without email filtering or security awareness training, the likelihood of a breach is higher.

Aging Infrastructure

Many organizations and businesses in El Paso and Las Cruces still use outdated software. Without security patching and updates, there are a multitude of known system vulnerabilities hackers can exploit.

The healthcare, education, and government sectors are most often victims of attacks because of their reliance on legacy systems.

Investing in modern systems doesn’t just improve efficiency; it also reduces your risk profile.

Environmental Risks

The borderland region can have very volatile weather. Dust storms, flash floods, and power outages are all common occurrences. Power outages can last several hours, often with no clear timeline for when service will be restored.

Without proper systems in place, such as cloud backups, battery backups, and surge protection, this downtime can lead to unexpected data loss, damaged hardware, and interrupted access to cloud services and the internet.

Limited IT Talent Pool

Many businesses in El Paso and Las Cruces struggle to attract and retain IT professionals. Not only is it difficult to build an internal security team, but it is also very costly, and something many small businesses cannot afford.

Outsourcing trusted providers, such as Makios Technology, can be an affordable alternative that lets business owners focus on what they do best.

Strategies to Strengthen Cyber Resilience

Building your business’ cyber resilience is imperative, especially when considering the risks faced by small and medium-sized businesses.

Your business will be much more resilient by implementing the following strategies:

1. Conduct regular risk assessments

Evaluating your business’ current cybersecurity system will reveal vulnerabilities and allow you to focus your efforts where they are needed. Security gaps can stem from:

Outdated software
Untrained employees
Unsecured networks

As technology and cyber threats evolve, it is necessary to perform risk assessments periodically. Revaluations annually, or after major changes, such as new staff or software, can keep your business secure.

2. Provide ongoing Security Awareness Training

Employees can unknowingly cause a security breach if they do not know what to look out for. Because of the evolving nature of cyber threats, we recommend offering training sessions every six to twelve months. Training modules and simulated phishing tests can help you understand where your staff stands and where to go from there.

For businesses that want to streamline this process, Makios Technology provides industry-compliant security awareness training designed specifically for small and medium-sized enterprises. Regular training can significantly reduce vulnerabilities across your workforce.

3. Data Backup and Disaster Recovery Plans

Data loss can seriously disrupt business operations. Implementing a data backup and recovery plan can keep your business operating in the face of disaster. Automatic daily backups ensure you always have recent data saved.

Don’t put all your eggs in one basket; in addition to local backups, maintaining offsite or cloud-based copies ensures greater resilience. Makios helps businesses stay securely backed up and compliant.

In case of data loss, have clear recovery time objectives and recovery point objectives. Define the order of importance and proper procedure to get you back on track. This will minimize downtime and prevent costly mistakes.

4. Develop and Practice an Incident Response Plan

Create a step-by-step playbook for breaches. Assign clear roles and responsibilities to all employees, ensuring you’re isolating and taking care of threats as fast as possible.

Run drills one to two times annually, helping employees understand their roles and feel ready to act.

5. Partner with a Trusted Cybersecurity Provider

Many small and medium-sized businesses don’t have the budget or resources to build a full in-house cybersecurity team. That’s where a trusted external provider can make all the difference. Working with a managed service provider (MSP) gives your business access to professional-grade tools, ongoing monitoring, and expert support without breaking the bank.

Makios Technology helps businesses in El Paso and Las Cruces strengthen their cyber resilience through 24/7 monitoring, threat detection , risk assessments, and response planning. A local provider not only understands the unique challenges of your region but can also respond faster in critical situations.

By partnering with the right team, you can focus on running your business while knowing your security is in expert hands.

Staying Cyber Resilient

Cyber threats are no longer rare occurrences. Thousands of businesses are affected yearly, experiencing financial struggles, data loss, and reputational damage at the hands of a breach.

Assessing your business will uncover gaps that need to be closed. Partnering with a local cybersecurity expert can secure your business without incurring extra overhead costs.

Strengthen your business’ cyber resilience to have peace of mind, knowing your business is prepared to recover and bounce back stronger after a cyberattack.

Ready to strengthen your business’ cyber resilience? Contact Makios today and let’s build a stronger, more secure future for your company.

How New Tariff Proposals Could Spike Tech Prices in 2025

Mon, 07 Apr 2025 14:00:10 GMT

Tariffs are making headlines again. And for good reason. As discussions about trade policies heat up, tech buyers may soon feel the ripple effects of rising costs across everyday technology.

Proposed updates to tariffs under a second Trump administration could bring sharp price increases to a wide range of products, especially those made in China. From laptops to servers, these changes are expected to have a direct impact on both businesses and consumers.

For companies planning tech upgrades or infrastructure projects, now is the time to act before price hikes hit the market.

Understanding the Trump Tariff Proposals

So, what is being proposed? Two major scenarios are on the table. Both with steep increases.

The first, referred to by the Consumer Technology Association (CTA) as the 10%/70% scenario, would apply a 10% tariff on all imports, combined with an additional 60% tariff on goods from China, totaling 70% for those items.

The second scenario is even more aggressive: the 20%/120% scenario includes a 20% tariff on all imports and an extra 100% tariff on China-made goods. Leading to a potential 120% increase in cost. (source)

These proposals, if implemented, would drastically reshape tech pricing.

Whether you're sourcing infrastructure for a business or replacing personal devices, the cost of waiting could be significant.

How Tariffs Impact the Tech Industry

Tariffs affect manufacturers, which then trickles down to the end user. When the cost of imported parts and finished goods increases, companies have no choice but to adjust their prices.

In the tech world, this means essential products like laptops, routers, servers, networking gear, and even accessories could see double-digit percentage price increases. Components sourced from Chinese manufacturers are especially vulnerable. Even items assembled in other countries may carry increased costs if they rely on Chinese parts.

These cost hikes will eventually show up on quotes, invoices, and renewal agreements. And once pricing increases start rolling out, it’s unlikely they’ll reverse anytime soon.

Pricing Surge: What Businesses and Consumers Can Expect

If the proposed tariffs move forward, prices on tech products could rise quickly. And not just by a little.

In some cases, we’re talking about increases of 20% to 120%, especially on equipment with Chinese-made components. Even everyday essentials like laptops, firewalls, or access points could see hundreds of dollars added to their final price.

The pricing impact won’t hit all at once, but it will come in waves. First, manufacturers and suppliers will update their pricing structures. Then, distributors and resellers will follow. Finally, those increases will land on your quote. By the time it reaches your team, the total cost could be significantly higher than what you would pay today.

For businesses budgeting for tech upgrades in the next 6 to 12 months, this presents a clear challenge: pay more later, or act now while pricing is still stable.

Products Likely to See the Biggest Price Increases

If new tariffs go into effect, products will all be affected differently. Some categories of technology are more exposed due to where and how they’re made. Businesses that rely on these tools regularly could feel the cost increase more than others.

Here are a few product types that are likely to see the biggest jump in pricing.

Laptops and Desktops

Many of these devices rely on components manufactured in China, including chips, batteries, and displays. Even devices assembled elsewhere may still be subject to higher costs due to Chinese parts.

Networking Equipment

Items like firewalls, switches, and access points often depend on Chinese manufacturing.

These are critical for keeping businesses connected and secure, and higher tariffs could significantly affect project budgets.

Servers and Storage Hardware

Infrastructure-level equipment tends to carry a higher price tag to begin with, so even small percentage increases translate into large dollar amounts.

Businesses refreshing or expanding their infrastructure should be especially cautious.

Business Accessories

Items like monitors, docking stations, headsets, and webcams may seem like minor purchases, but they add up fast. Especially in large rollouts or hybrid office setups.

If your business is planning to purchase any of these products within the next year, it may be wise to move sooner rather than later. The longer you wait, the more you may end up paying for the same equipment.

Why Acting Early Matters

Waiting to purchase until after tariff increases are in full swing may hurt your budget as well as your timeline. As demand rises and pricing pressure builds, product availability is likely to tighten.

That means longer lead times, fewer choices, and higher implementation stress for your IT or customer support team.

Acting early ensures:

Locked-in pricing before increases take effect
More product availability across models and configurations
Smoother deployments, without the rush that comes when everyone is reacting at once
Less strain on internal teams who would otherwise be scrambling to meet tighter deadlines

By planning ahead, you can secure the tools your business needs now. Without the surprise markup later.

Implications for IT Teams and Procurement Departments

Rising tech costs can affect your entire workflow. IT teams may suddenly face shorter timelines, limited hardware options, and increased urgency from leadership when prices jump.

That pressure can lead to rushed deployments, misconfigurations, or delays in other planned projects.

For procurement teams, price fluctuations can disrupt annual budgets, purchasing schedules, and vendor negotiations. Planning a project with today’s pricing, only to find costs have increased by 20–100% in a few months, puts everyone in a difficult position.

By securing products and services now, teams avoid the stress of rushed approvals, unavailable inventory, and last-minute strategy changes. Early planning leads to smoother execution. And fewer headaches for everyone involved.

What Customers Can Do Right Now

With price hikes on the horizon, the best move is to get ahead of the curve. You don’t need to overhaul everything today, but a few smart steps can go a long way:

Review your IT roadmap: Identify what you need to buy or upgrade within the next 6–12 months.
Lock in quotes: Reach out to your vendor or account rep and secure pricing before increases take effect.
Place orders early: Even if you’re not deploying right away, you can often reserve inventory at today’s pricing.
Check in with procurement: Make sure your purchasing process won’t cause delays that could push you into higher tariff territory.
Ask about pricing protection: Some vendors offer short-term programs to shield against price changes. Just don’t wait to ask.

Questions to Ask Your Tech Vendor or Consultant About These Changes

Even if you're not ready to purchase today, it's a good time to start conversations with your vendor or IT consultant. They can help you understand what changes may be coming and how to prepare.

Here are a few smart questions to ask:

“Do you expect pricing to increase this quarter or next?”

This helps you get ahead of any price adjustments before they affect your budget.

“Can we lock in current pricing now, even if we’re deploying later?”

Some vendors offer flexible ordering or delayed delivery while still honoring today’s prices.

“How much of your product line is impacted by China-based components?”

Understanding how exposed a product is to tariff changes can help you prioritize what to buy now.

“Do you have any inventory in stock that won’t be subject to new tariffs?”

In some cases, inventory already in the U.S. may not be affected until it runs out.

“Are there any alternative products you recommend if pricing changes?”

This gives you a backup plan and helps keep projects on track, even if pricing becomes unpredictable.

Asking these questions now can lead to smarter decisions and fewer surprises later. It’s about being proactive and positioning your business to stay ahead of the curve.

Get Ahead of the Tariff Curve

The proposed tariffs could lead to serious pricing changes across the tech industry. And they may arrive sooner than many expect. Whether you’re managing IT for a business or planning upgrades for the year ahead, now is the time to take action.

The closer we get to implementation, the more pressure it puts on everyone involved. From procurement to customer support.

If you’ve been waiting to purchase, consider this your signal. Lock in today’s pricing while it’s still available and put your business in a stronger position before the market reacts.

Makios is here to help you navigate these changes. Reach out to us today to learn more!

Celebrating our Nerd of the Quarter: Veronica!

Mon, 31 Mar 2025 14:00:03 GMT

Here at Makios, we have a spectacular team of talented, hardworking people—and one of them is Veronica, our Accounting Coordinator. Her contributions to our company have earned her the title of Nerd of the Quarter!

Veronica joined Makios Technology in 2022 and quickly became an integral part of our team, providing tremendous support to our Accounting Manager, Arleene. She embodies all of our core values, never hesitates to lend a hand, and consistently helps streamline work across departments.

While Veronica always puts her best work forward, this quarter she has truly gone above and beyond.

As you all know, big things are happening at Makios this year as we continue delivering affordable, comprehensive cybersecurity solutions to our clients. With new services, packages, and clients coming on board, Veronica has been in the middle of it all—collaborating with every department to ensure our team is set up for success.

Her exceptional work has allowed us to serve our clients faster and more efficiently. Her contributions have pushed our company forward and positioned us for continued growth.

We’re incredibly proud of all that Veronica has achieved and can’t wait to see what she brings to the table next. Congratulations, Veronica—you’ve more than earned this!

Clearing Cache and Cookies: Why, When, and How to Do It

Mon, 24 Mar 2025 17:11:37 GMT

Have you ever visited a website, and things just won’t load correctly? It’s a common issue—and fortunately, it has a simple fix: clearing your cache and cookies.

While cache and cookies are meant to improve browsing speed and user experience, over time they can cause performance issues, glitches, and even security risks when the stored data becomes outdated.

What are Cache and Cookies?

These two tools work together to make using the web as faster and more convenient:

Cache is a temporary storage of web elements—such as images, scripts, and other page assets. The first time you visit a site, your browser stores these elements so they don’t need to reload the next time, helping pages load faster.

Cookies are small files that store user-specific information, like login status, site preferences, or activity history. For example, cookies allow you to stay logged into a site or return to a shopping cart just as you left it.

While both improve efficiency, too much stored data can eventually slow down performance or create conflicts with updated website content. More importantly, long-term storage of this information can pose security and privacy risks.

Importance of Clearing Cache and Cookies

Storing too much cached data and too many cookies can lead to various issues. Here are the most common reasons to clear them regularly:

Fix Website Glitches: Cached files may conflict with recent website updates, leading to formatting or loading issues.

Improve Browser Performance – An overloaded cache can slow down your browser instead of speeding it up.

Protect Privacy: Cookies can track browsing behavior. In some cases, attackers can hijack cookie sessions (known as session hijacking) to gain unauthorized access to your accounts.

Resolve login problems: Corrupt or outdated cookies can prevent you from logging into accounts, especially if your login credentials have changed.

Free up space: Cached data and cookies are stored locally, and over time, they can take up unnecessary space—especially on devices with limited storage.

How to Clear Cache and Cookies

Clearing cache and cookies is a quick and effective way to improve your device’s performance and security. Here’s how to do it on popular browsers:

Before You Begin:

Save important passwords or login information first, as clearing cookies may log you out of some websites.

Google Chrome:

1. Click the three-dot menu (top right)

2. Go to Settings > Privacy and Security > Clear Browsing Data

3. Choose a time range (e.g., “Last 4 weeks” or “All time”)

4. Check both “Cookies and other site data” and “Cached images and files”

5. Click Clear Data

Microsoft Edge:

1. Click the three-dot menu

2. Go to Settings > Privacy, search, and services

3. Under “Clear browsing data,” click Choose what to clear

4. Select Cookies and cached files , then click Clear now

Best Practices for Clearing Cache and Cookies

How often you should clear cache and cookies depends on your usage:

If you’re on a shared or public device:

Clear them after every use, or at least daily. Saved credentials on shared devices opens up the door for unauthorized users to access your accounts or save login information.

On a personal device:

Clearing cache and cookies once a month is generally enough to maintain performance and privacy. However, if your browser becomes slow or certain websites aren’t working properly, clear them sooner.

Final Thoughts

Clearing your cache and cookies is a simple and effective way to improve browser performance, save storage, and protect your personal data. It takes just a couple of minutes and can prevent a wide range of issues before they start.

Make it a regular part of your digital routine—and keep your web experience smooth, fast, and secure.

Comprehensive Email Security: Protecting Your Business in the Digital Age

Mon, 17 Mar 2025 17:30:01 GMT

Email is a fundamental part of doing business. It facilitates communication internally, with clients, and across external networks. However, it's not instinctual for most people to scrutinize every message they receive to ensure it's safe. Analyzing the sender, content, links, and attachments of every email would be time-consuming and unrealistic to expect of employees.

Yet, the risk of cyberattacks deployed via email remains a very real concern. The solution? Email Security .

What is Email Security

Email Security refers the tools, policies, and practices put in place to protect email accounts, communications, and content from unauthorized access, cyberattacks, data loss, and other threats.

Automated tools that scan emails for harmful content form the first line of defense. But technology alone isn't enough—employee education is just as critical. Teaching your team to recognize suspicious emails helps protect against threats that bypass filters.

Lastly, security policies—such as data sharing rules, access controls, and verification procedures—establish clear guidelines to protect sensitive information across your organization.

Common Email Security Threats

Cybercriminals know that many companies do not have email defenses, making email one of the easiest points of entry for attacks. Some of the most common email-based threats include:

Phishing Attacks

Phishing is a social engineering tactic where an attacker impersonates a trusted contact—like a colleague, manager, or vendor. These emails often urge the recipient to click a link, open an attachment, share credentials, or take another action that compromises company security. These scams are highly convincing and can lead to serious breaches.

Malware and Ransomware

Hackers exploit known vulnerabilities in outdated systems by embedding malicious software into email attachments or links. When opened, the malware installs itself, potentially granting attackers access to networks, data, or entire systems. In ransomware cases, hackers may encrypt files and demand payment for their release.

Spam

Spam floods inboxes with irrelevant or unwanted messages, making it harder to spot legitimate communications. Worse, many spam messages carry hidden threats like phishing links or malware attachments.

Emails Spoofing and Impersonation

Modern spoofing techniques can replicate real emails nearly perfectly—complete with logos, signatures, and formatting. These emails are designed to slip past suspicion and trick recipients into taking risky actions, such as transferring funds or revealing sensitive information.

Best Practices for Email Security

Email security doesn’t have to be complicated. A few proactive steps can dramatically lower the risk of cyberattacks:

Use Strong, Unique Passwords

Passwords should be complex and unique for each account to reduce the risk of unauthorized access.

Enable Multi-Factor Authentication (MFA)

MFA requires users to confirm identity with a second device—like a smartphone—making it much harder for attackers to gain access, even if passwords are compromised.

Regularly Update Software

Keeping systems up to date ensures known vulnerabilities are patched—closing the door on easy entry points for attackers.

Educate Employees

Many successful attacks rely on unaware employees. Regular cybersecurity training can empower your team to recognize red flags and report suspicious activity.

Advanced Email Security Solutions

Cyber threats evolve constantly, relying on minor errors to cause major damage. Pairing smart practices with advanced tools provides powerful protection. At Makios Technology, we recommend the following:

Email Encryption

This tool ensures only the intended email recipients can view the message. If intercepted, the content appears as unreadable code—ideal for confidential communication or industries with regulatory requirements like healthcare, finance, or legal.

Secure Email Gateways

These act as powerful filters between your email system and the outside world. They scan all inbound and outbound emails for malware, phishing attempts, spam, or policy violations—blocking harmful content before it reaches inboxes.

AI Tools

Artificial Intelligence tools recognize patterns, learn behaviors, and detect abnormal activity in real time. Unlike traditional filters that rely on known threats, AI can identify and stop new, evolving threats.

Implement Makios Technology’s Email Security Services

Makios Technology offers customizable, enterprise-grade email security solutions to meet the needs of your business—whether you’re a small team or a large organization handling sensitive data daily.

Our email security features include:

Email Impersonation Safeguard

This detects and blocks emails attempting to impersonate executives, vendors, or clients. These messages often contain urgent, time-sensitive requests and appear deceptively legitimate.

URL Link Protection and Predictive Link Defense

This tool scans and rewrites URLs in real-time to prevent clicks on malicious links. These tools block access to risky destinations, such as phishing sites—even if the threat is added after the email is received.

Attachment Reputation Guard and Safety Sandbox

Reputation-based scanning checks attachments against databases of known threats. Unknown files are tested in a secure “sandbox” environment—ensuring nothing harmful reaches your systems. This is especially effective in preventing Zero-Day threats.

Importance of Continuous Monitoring and Updating

Cybercriminals constantly look for new vulnerabilities to exploit. With email serving as one of the most heavily targeted attack vectors, it’s essential to maintain continuous monitoring and updates to your email security defenses.

At Makios, we stay ahead of evolving threats so our clients can stay protected. Our cybersecurity experts tailor solutions to your business’s unique needs, giving you peace of mind to focus on what matters most.

What Is Cybersecurity Posture? Assessment, Management & Best Practices

Mon, 10 Mar 2025 17:07:39 GMT

Cyber threats are evolving faster than ever, and businesses of all sizes are being targeted. A single security breach can lead to data loss, financial damages, and reputational harm. Having a strong cybersecurity posture is a necessity.

But what exactly is cybersecurity posture, and why does it matter? It’s more than just having antivirus software or firewalls in place. A company’s cybersecurity posture reflects its overall ability to protect itself from cyber threats, respond to attacks, and minimize damage.

This guide will break down what cybersecurity posture means, why it’s essential, and how businesses can assess and improve their security strategies.

What is Cybersecurity Posture?

Cybersecurity posture refers to an organization’s overall security strength, including its ability to detect, prevent, and respond to cyber threats. It encompasses everything from technology and security policies to employee awareness and risk management practices.

A strong cybersecurity posture includes:

Network Security: Firewalls, intrusion detection systems, and secure access controls.
Endpoint Protection: Security for computers, mobile devices, and IoT devices.
Data Security: Encryption, backups, and secure storage.
Incident Response Readiness: Plans to detect, contain, and recover from cyber incidents.
Compliance and Governance: Meeting security standards like NIST, ISO 27001, and GDPR.

Without a well-rounded cybersecurity posture, businesses remain vulnerable to phishing attacks, ransomware, data breaches, and insider threats.

Organizations must continually evaluate their security strategies to keep up with evolving cyber risks.

Why Cybersecurity Posture Matters More Than Ever

The modern business landscape is more connected than ever, with remote work, cloud-based applications, and IoT devices increasing the risk of cyber threats. As threats grow in complexity, a weak cybersecurity posture can leave businesses exposed to devastating attacks.

Here’s why strengthening your cybersecurity posture is critical in 2024 and beyond:

Cyberattacks Are on the Rise: Hackers are using more sophisticated methods to breach organizations. Companies without strong defenses are easy targets.
The Cost of Being Unprepared Is High: A study by Cisco found that 41% of organizations impacted by cyber incidents incurred costs of at least $500,000. A strong security posture helps avoid these losses.
Hybrid Work Expands Attack Surfaces: With employees accessing company data from multiple locations, businesses need better security measures to protect endpoints and cloud environments.
Regulatory Compliance Is Getting Stricter: Governments and industry regulators are enforcing stricter cybersecurity laws. Organizations that fail to comply risk fines, legal trouble, and reputational damage.
Customer Trust Depends on Security: Consumers and business partners expect their data to be safe. A weak cybersecurity posture can lead to lost trust, lost customers, and long-term financial setbacks.

As cyber threats evolve, businesses can’t afford to take a reactive approach to security.

Strengthening cybersecurity posture is the best way to reduce risks, protect sensitive data, and ensure long-term business success.

Key Factors That Influence Your Cybersecurity Posture

A strong cybersecurity posture requires a combination of technology, processes, and human awareness. Several key factors determine how well an organization can prevent, detect, and respond to cyber threats.

Risk Management Strategy

Every business faces unique cyber risks. A solid risk management strategy identifies potential vulnerabilities, assesses their impact, and prioritizes security measures accordingly.

Organizations that actively monitor and address risks are less likely to suffer major security breaches.

Network Security Measures

Your network is the gateway to your data, and weak network security leaves the door wide open for attackers. Essential security measures include:

Firewalls and Intrusion Detection Systems (IDS) to block malicious traffic.
Zero-trust architecture, ensuring no user or device is trusted by default.
Encryption to protect sensitive data as it moves across networks.

Employee Awareness and Training

Human error is one of the leading causes of cyber incidents. Employees who don’t recognize phishing attempts, reuse weak passwords, or mishandle sensitive data can expose an organization to cyber threats.

Regular cybersecurity training ensures that staff understands their role in protecting company data.

Incident Response Readiness

Even with the best security measures in place, cyber incidents can still occur. Organizations with clear incident response plans can detect breaches quickly, contain threats, and recover faster.

A well-prepared response plan minimizes damage and reduces downtime.

Regulatory Compliance

Many industries have strict cybersecurity regulations to protect customer data and ensure business integrity.

Failing to comply with frameworks like NIST, ISO 27001, HIPAA, or GDPR can result in heavy fines and reputational damage.

Compliance is about avoiding penalties and strengthening overall security.

How to Assess Your Cybersecurity Posture

Knowing your cybersecurity posture begins with a structured evaluation of your security landscape. Regular assessments help identify weak spots, measure progress, and refine security strategies to prevent cyber threats before they cause harm.

Here’s how businesses can assess and strengthen their cybersecurity posture effectively.

1. Inventory of Assets: Identify What You Need to Protect

Before you can secure your business, you need to know what needs protection. Conducting a full inventory of your digital assets ensures that nothing is overlooked. By identifying these assets, businesses can gain visibility into potential security risks and ensure that every critical system is accounted for.

This includes:

Hardware: Servers, workstations, mobile devices, and IoT-connected equipment.
Software: Operating systems, cloud applications, databases, and third-party tools.
Data: Customer records, financial information, trade secrets, and employee details.

2. Identification of Vulnerabilities: Find Weaknesses Before Hackers Do

Once assets are mapped, the next step is to analyze them for security gaps. This process involves:

Conducting vulnerability scans to detect outdated software or misconfigurations.
Performing penetration testing to simulate cyberattacks and identify weaknesses.
Auditing user access permissions to prevent unauthorized data exposure.

Vulnerability identification is a proactive approach that prevents hackers from exploiting gaps before they become serious security threats.

3. Threat Analysis: Understand the Risks Specific to Your Business

Not all businesses face the same cybersecurity risks. A threat analysis helps companies prioritize their security measures by focusing on the threats most relevant to their operations.

The threats you need to defend against depend on:

The type of data you handle (healthcare, finance, or customer PII may attract more attacks).
Your industry (some sectors like banking or government are targeted more often).
Your clientele (working with high-profile clients may increase attack risks).

4. Risk Assessment: Evaluate the Impact of Potential Threats

Once threats are identified, businesses must assess how damaging an attack would be and determine which threats require urgent action. By classifying risks based on impact and urgency, businesses can focus on fixing the most critical security gaps first.

A structured risk assessment involves:

Weighing the likelihood of an attack happening.
Analyzing the financial and reputational damage a breach could cause.
Determining which vulnerabilities pose the most immediate danger.

5. Recommendations for Improvement: Create a Cybersecurity Roadmap

After completing the first four steps, businesses should compile all findings into a cybersecurity roadmap with actionable steps to improve their security posture. This may include:

Upgrading outdated security systems and applying patches.
Enhancing employee training to reduce human errors.
Implementing advanced security frameworks like NIST, CIS Controls, or ISO 27001.

Monitoring cybersecurity metrics such as incident response times and patch management efficiency.

Cybersecurity Posture Management Best Practices for Strengthening Security

A proactive approach to cybersecurity posture management ensures businesses stay protected against evolving threats.

Here are the best practices for strengthening security and reducing vulnerabilities.

1. Conduct Regular Security Audits

Cyber threats change rapidly, and security measures need to keep up. Performing routine security audits helps identify and fix vulnerabilities before attackers can exploit them. Businesses should:

Review firewall and access control policies.
Ensure outdated software and systems are patched.
Test security defenses with simulated attacks (penetration testing).

2. Implement Endpoint Protection and Zero Trust Security

With the rise of remote work, endpoint security is more important than ever. Businesses should:

Use endpoint detection and response (EDR) solutions to monitor and block threats on devices.
Adopt a Zero Trust model, where no device or user is automatically trusted.
Require strong authentication methods (multi-factor authentication, biometrics).

3. Improve Access Controls and Identity Management

Unauthorized access is a major cybersecurity risk. Strengthen security by:

Using role-based access control (RBAC) to limit employee access to sensitive data.
Enforcing least privilege principles (only giving employees access to what they need).
Regularly reviewing and revoking old user accounts to prevent insider threats.

4. Strengthen Phishing and Social Engineering Defenses

Phishing remains one of the biggest attack methods used by cybercriminals. Businesses should:

Train employees to recognize and report phishing emails.
Deploy advanced email security tools that filter out malicious messages.
Enforce strong password policies and require password managers to reduce credential theft.

5. Partner with a Managed Security Provider (MSSP)

Many businesses don’t have the internal resources to manage security on their own. Partnering with an MSSP provides:

24/7 threat monitoring and response.
Expert security assessments and compliance support.
Proactive defense against ransomware, insider threats, and cloud-based attacks.

How to Build a Future-Proof Security Posture

Cyber threats are constantly evolving, and businesses must stay ahead of attackers. A future-proof cybersecurity posture adapts to emerging risks, strengthens defenses, and integrates the latest security best practices.

Organizations can ensure their security posture remains effective in the years to come by doing the following.

1. Adopt AI-Driven Threat Detection

Artificial intelligence (AI) and machine learning are revolutionizing cyber threat detection. AI-powered security tools analyze patterns and detect suspicious activity in real time, making it easier to stop cyberattacks before they escalate.

2. Implement Continuous Security Training

Cybersecurity requires the involvement of both technology and people. Employees remain one of the biggest vulnerabilities in any organization. Future-proofing cybersecurity means:

Providing ongoing security training for all staff.
Simulating phishing attacks to test awareness.
Keeping teams updated on the latest threats and scams.

3. Regularly Update Security Frameworks

Security policies that worked last year may not be effective today. Companies must:

Regularly review and update security policies.
Adopt frameworks like NIST and ISO 27001 for structured risk management.
Ensure compliance with evolving industry regulations.

4. Strengthen Third-Party and Supply Chain Security

Many cyberattacks now target vendors, suppliers, and third-party services as a way to breach larger organizations. A strong cybersecurity posture requires:

Regular security audits of third-party partners.
Strict access controls for vendor systems.
Monitoring for suspicious activity linked to external connections.

5. Invest in Cybersecurity Insurance

Even with the best security posture, no organization is 100% immune to cyberattacks. Cybersecurity insurance can provide financial protection by covering costs related to data breaches, legal fees, and recovery expenses.

Strengthening Your Cybersecurity Posture for a Safer Future

Cybersecurity threats are only becoming more complex and frequent. Businesses that fail to strengthen their cybersecurity posture risk financial loss, reputational damage, and regulatory penalties.

Now is the time to assess and improve your cybersecurity posture. Stay ahead of threats, protect your data, and build a resilient security foundation for the future. Get in touch with Makios today to see how we can support your cybersecurity efforts!

Switching to Windows 11: Is it Necessary?

Thu, 27 Feb 2025 19:23:23 GMT

Microsoft announced the release of Windows 11, and alongside it, the end of support date for Windows 10. Effective October 14, 2025, Windows 10 will stop receiving updates and no longer be supported by Microsoft. Approximately 60% of users are still running Windows 10 on their devices. For those who are in the 60%, is the switch to Windows 11 necessary?

Windows 10 Lifespan

Simply put, Windows 10 will run indefinitely, as long as your device supports it. There is no reason to panic about not being able to use your desktop come October. However, using Windows 10 forever is not the best idea.

End of Support

Currently, on the second Tuesday of every month, Microsoft releases what is called a “quality update,” containing security patches and bug fixes. These updates are essential to the upkeep and functionality of the software. The monthly update is what keeps your device secure and running smoothly.

End-of-support to Microsoft 10 means your devices running on the software will no longer receive these updates.

If there were a bug discovered after the end of support date, Microsoft would not be fixing it, impacting your PC’s performance.

There is no telling when a bug that compromises your security comes up. Without constant security patches, if cybercriminals discover vulnerabilities, there won’t be a way to stop them from executing their attack.

Drawbacks

The ability to use Windows 10 is a major concern for many users, and the fact that it could technically run indefinitely seems like the perfect outcome. However, there are drawbacks to consider when choosing not to update to Windows 11.

Security

Many users might feel the cybersecurity measures they have in place will be enough to protect them from any cyber threats that might arise from vulnerabilities in the software. However, preventative measures are not foolproof, leaving users vulnerable regardless of any antivirus software or firewalls they have installed.

Cybercriminals know many people will be using Windows 10 unprotected. As a result, they will target these vulnerabilities.

There are many ways to encounter malware, including emails, websites, and computer programs. These attacks are not easy to spot most of the time, so users are more exposed than they might think. Once the attacker has their way into your PC, your device and your whole network are compromised.

Functionality

The chances of a bug that renders devices useless are unlikely, but much software will stop releasing updates for or being compatible with Windows 10, meaning you won’t be able to use programs necessary for work.

For example, Office 365 will no longer receive updates or be fully compatible with Windows 10 after the end-of-support date. The applications will not become obsolete overnight, but they will not have new features or regular updates, which might cause functionality issues over time.

Other software and applications will gradually follow suit as developers shift focus to newer operating systems and hardware. Without Windows 11, users will eventually stop getting the newest features for web browsers, enterprise applications, creative software, and security software.

Lack of Support

Another concern is that Microsoft will not extend technical support to Windows 10 users.

If there is ever a problem with a PC, it would now be entirely up to the user to fix the issue and go through troubleshooting, configuration, installation, etc., all on their own.

Without access to Microsoft's technical support, any system failures or critical issues may lead to significant downtime and could disrupt business operations.

Eligibility for Windows 11

The following are the minimum hardware requirements necessary to upgrade your PC to Windows 11.

Processor

1 gigahertz (GHz) or faster with 2 or more cores on a compatible 64-bit processor or System on a Chip (SoC).

RAM

4 gigabytes (GB)

Storage

64 GB or larger storage device

System Firmware

UEFI, Secure Boot capable

TPM

Trusted Platform Module (TPM) version 2.0

Graphics card

Compatible with DirectX 12 or later with WDDM 2.0 driver.

Display

High definition (720p) display that is greater than 9” diagonally, 8 bits per color channel.

Devices that are currently using Windows 10 22H2 and meet these requirements are eligible to upgrade to Windows 11 for free.

Options

The simplest solution is to upgrade to Windows 11. The option to upgrade for free for eligible users makes the transition as easy as possible.

However, for those who are adamant about sticking to Windows 10, Microsoft released an Extended Security Updates (ESU) program that can be purchased annually for the next three years.

Extended Security Updates (ESU) Program

The ESU program is a temporary solution from Microsoft that allows users to continue using Windows 10 and receive critical security updates. This eliminates a major concern.

However, that is all the ESU program provides. Bug fixes, new features, and technical support from Microsoft will still not be extended to Windows 10 users. This program strictly includes updates related to necessary security patches, meaning these updates will not enhance your PC or its performance in any way.

ESU Price Breakdown

ESU license will be sold on annual periods, with the final release set to expire October 10, 2028 . This is only a temporary solution from Microsoft meant to give users time to switch over to Windows 11 if their PC’s hardware does not support it.

This program will be priced at $60 for year one, the price doubling every consecutive year. The price is cumulative, meaning if you join in Year Two or Three, you’ll need to pay for both the current and previous years.

For users who purchase starting Year One:

Year One

Year Two

$60 (Year One) x 2 = $120

Year Three

$120 (Year Two) x 2 = $240

Users who purchase starting Year Two:

Year Two

$60 (Year One) + $120 (Year Two) = $180

Year Three

$120 (Year Two) x 2 = $240

Users who purchase Year Three:

Year Three

$60 (Year One) + $120 (Year Two) + $240 (Year Three) = $420

This program is available for a maximum of three years, so there won’t be any more extensions after October 2028. This is a viable option for those who don’t want to make the switch this year, but most definitely is not an alternative to upgrading to Windows 11.

Is Switching Necessary?

There is no need to switch immediately, especially with the purchase of an ESU license, but switching to Windows 11 or a different operating system is necessary. The ESU program is a great way to buy time to purchase hardware that supports Windows 11 or switch to a different OS.

It is unsafe to continue using Windows 10 and will not work long term as programs and applications stop being compatible with the OS.

Switching sooner rather than later will enhance your business’ security, performance, and help avoid unnecessary future costs. Contact Makios today and allow us to facilitate the transition for your business.

Apple's Emergency Update: iOS 18.3.1

Fri, 21 Feb 2025 19:34:16 GMT

Apple recently rolled out iOS 18.3, only to issue a follow-up update, iOS 18.3.1, less than a month later. For many iPhone users who have just updated, this might seem redundant, so why is Apple so adamant about needing their most recent version?

The reason behind these frequent updates is critical—without iOS 18.3.1, your device remains vulnerable to serious cyber-attacks

iOS 18.3.1

The original version of iOS 18.3 made iPhone vulnerable to attacks, with some users having been affected by them already. This is why Apple believes it is crucial for all users to update as soon as possible

USB Restricted Mode

Users have been notified of one security vulnerability, which could give someone access to your locked device via a USB cable. This issue was labeled as CVE-2025-24200 by Apple and discovered by Bill Marczak of The Citizen Lab at the University of Toronto’s Munk School.

This attack comes from a flaw in Accessibility, which would allow USB Restricted Mode to be disabled on locked devices.

USB Restricted Mode, introduced in iOS 2018, is a security feature that restricts access to data through USB and USB-C cables when your device is locked. This means if someone plugs a device into your phone, it should only charge the phone—not access or copy any personal data—unless they unlock your phone first.

Without this feature, if an attacker obtains possession of your device, they will be able to collect data from it without needing the passcode.

Because this is a physical attack, Apple has stated this has only been used against specific targeted individuals who could have extremely valuable information, such as government officials, activists, or journalists.

It is unlikely most of the population is a target for this type of attack, but if your device is lost or stolen, your information is still vulnerable, which should be avoided at all costs.

Other Vulnerabilities

Apple has not specified all security fixes they are implementing, in hopes hackers will not learn about these vulnerabilities and exploit them before users have a chance to upgrade their devices.

Apple Intelligence and Privacy Concerns

Previous iOS updates allowed users to opt out of Apple Intelligence. However, iOS 18.3.1 automatically activates this feature without requesting user consent. Many users are concerned about the privacy implications of Apple Intelligence, especially with Siri’s integration with ChatGPT. When Siri processes requests, data is shared with OpenAI, which might not follow the same strict privacy policies as Apple. This means there could be concerns over how personal data is used or stored.

If users would like to continue to opt-out of Apple Intelligence, it must be manually disabled by going to the Settings app > Apple Intelligence & Siri > then flipping the Apple Intelligence toggle off.

Other iOS Updates

Other Apple devices, such as iPads, are getting security patches and macOS will be receiving updates as well.

iOS 18.3.1 will be available for:

iPhone XS and newer models

iPadOS 18.3.1 will be available for:

iPad Pro 13-in
iPad Pro 12.9-in 3 ^rd generation and later
iPad Pro 11-in 1 ^st generation and later
iPad Air 3 ^rd generation and later
iPad 7 ^th generation and later
iPad Mini 5th generation and later

iPadOS 17.7.5 will be available for:

iPad Pro 12.9-in 2 ^nd generation
iPad Pro 10.5-in
iPad 6 ^th generation

macOS updates include:

macOS Sequoia 15.3.1
macOS Sonoma 14.7.4
macOS Ventura 13.7.4

Other updates include:

watchOS 11.3.1
visionOS 2.3.1

Importance of Updating and Upgrading Devices

Although updating your device may seem like a hassle, it is critical to ensure your phone remains secure and protected from vulnerabilities that could be exploited by hackers. Not only is it important to update your device, but upgrading to a newer model is part of keeping your information secure.

Devices that no longer receive updates, such as the iPhone 8 and earlier models, are particularly vulnerable. If a vulnerability in an older OS is discovered, security fixes will not be issued, meaning there is no way to protect your device. If your device is one of these, upgrading to a newer model is essential to stay secure.

Receiving an update prompt so soon after the previous one might feel repetitive, but iOS 18.3.1 addresses a critical security flaw that is already being exploited in real-world cyber-attacks. We strongly recommend updating as soon as possible; ignoring this update could leave your device and personal information exposed.

Protecting Your Business Beyond Technology: The Power of Security Awareness

Fri, 14 Feb 2025 17:11:42 GMT

As cyberattacks become more common and costly, businesses are increasingly investing in cybersecurity measures. While this is essential in today’s ever-evolving digital world, many businesses overlook a crucial element of cybersecurity: the human element.

It’s easy to assume that having security for your network, endpoints, servers, etc. would be enough to safeguard your business, but unfortunately, these systems are not impermeable. Cyberattacks are becoming more sophisticated and widespread at an unprecedented rate, with new ways to bypass security measures emerging daily. In the event of a breach, your human firewall is your top defense. Is your business prepared?

Social Engineering: A Hidden Threat

Unlike the other components of your cybersecurity infrastructure, humans are unpredictable and often the most vulnerable part of your defense system. Hackers exploit this, making humans the prime target for cybercriminals.

Social engineering involves manipulation tactics used by hackers to steal confidential information, gain access to systems, or install malware for fraudulent purposes. Alarmingly, 98% of cyberattacks rely on social engineering techniques.

These techniques continue to be fruitful for cybercriminals, with 83% of people falling for social engineering scams, because of human error. The key to protecting your business from these attacks is preparing your workforce and fostering a strong security culture.

Establishing a Strong Security Culture

Many business owners mistakenly assume their workforce is prepared for these types of cyberattacks and will know how to properly mitigate the situation. This oversight can be costly, as the average cost of recovery from a social engineering attack is $130,000.

Employees must be equipped with the knowledge to recognize threats and know the protocols to follow if an attack occurs.

To help, we have put together a 6-step guide for strengthening your security culture:

1. Assess current culture and establish a baseline

You can’t get to the finish line without a starting point: analyzing your company’s current security culture is the first step in identifying what gaps to close in your defenses. This includes:

Knowledge assessment

Understand your employees’ attitudes and behaviors toward security measures. Identify any knowledge gaps and what vulnerabilities could be attributed to them.

Evaluate security measures

Know what cyber security training employees have completed, if any, and its effectiveness. Evaluate the scalability of your current security measures to determine if you’ve outgrown them and work toward establishing a plan as your company grows.

Security incidents

Analyze the effect and frequency of previous security incidents to gain insight on weaknesses and areas for improvement.

Engage leadership

Involve management in the security culture building process. They could provide valuable insights and will be the ones to set the precedent of commitment to cybersecurity culture.

Gathering the information stated above should paint a picture of your current security culture, allowing you to pinpoint vulnerabilities and work toward patching them.

2. Set clear, measurable goals

With a clear understanding of what your company’s current standing is, you can set goals and objectives that will positively impact on the strength of your security culture.

For employees to put forth their best effort in improving security practices, goals need to be specific, measurable, achievable, relevant, and time-bound (SMART). This will allow them to not only be aware of but understand objectives and what improvement looks like. For example:

Goal:

Strengthen network security by enhancing employee awareness regarding safe password practices and reducing the frequency or password-related breaches.

Objectives:

Increase the percentage of employees using strong, unique passwords.
Increase number of employees using multi-factor authentication (MFA).
Conduct regularly scheduled password audits.

With clear guidelines, your business will be able to better measure progress and be aware of when goals are achieved.

3. Build a detailed plan

Once goals and objectives are decided, develop a step-by-step plan to achieve the desired results. Details of the plan should include:

Awareness campaigns

Identify the groups in your business that need cybersecurity training. Based on the level of training and involvement each group will require, develop different messaging to introduce them to the program and help them navigate through it.

Tools and resources

Be sure to provide your employees with the necessary equipment to make the plan succeed. This could include things such as training modules, installing security software, and exposing them to simulations.

Security training employee engagement

Include a security training curriculum to engage and educate employees. With the use of training programs, employees can thoroughly and quickly learn about cybersecurity practices, allowing them to implement them in a timely manner.

Measurement and metrics

Set up a process to regularly measure the effectiveness of the plan through metrics such as training completion rates, security incidents, or test results.

Implementation timeline

Establish a timeline with expectations for specific milestones, check-ins, and evaluations. This lets you make sure your initiatives are on track.

Incorporating these elements into your plan will ensure it is actionable and concrete, with clear steps for implementation.

4. Implementation of Program

The completed plan should be approved and understood by management, as they will be driving initiatives in employee adoption of new policies and procedures. When communicating the plan make sure to do the following:

Explain purpose

Communicating why the implementation of the program is necessary and what expectations are in place will push forward the initiative.

Delegate responsibility

Make sure all departments and administration understand the importance of the plan and that they know what they must contribute to making it successful. This will vary from employee to employee.

Emphasize communication

Employees should not shy away from asking questions or clarifying aspects of the plan whether it be the training, expectations, or new tools being introduced. Foster a welcoming environment that encourages open communication.

Tailor learning experiences

Not everyone will need the same amount of training. Elements such as experience, data access, previous knowledge, etc.

5. Evaluate results

After the plan implementation, evaluate the effectiveness of the security program by conducting an assessment, testing knowledge, behaviors, and attitudes regarding security. If effective, these assessments should show a reduction in risk and help you gauge the culture’s evolution throughout the course of the program.

Communicate results to employees and management, celebrating improvements. Based on the new data, refine aspects of the plan, reflect on missed objectives, and adjust accordingly.

6. Continuous learning and adaptability

It is important to not only continue to tweak the already existing program but be adaptable. Cybersecurity training is not a one-time implementation, but an ongoing process that will continue to evolve with new security concerns.

Part of building your security should be encouraging employees to always be open to learning and adopting new policies. This type of attitude will be important as new threats emerge and there needs to be the adoption of best practices.

The flexibility to quickly train employees about evolving threats, provide refresher training, and continuously testing knowledge will foster longevity of a positive, strong cybersecurity culture.

Added Benefits

Not only will your business be less vulnerable to cyberattacks, but a cybersecurity training program would incur the following added benefits:

Prevents financial and reputational losses.
Empowers employees to act independently and confidently in protecting company assets.
Enables quicker responses to threats.
Ensures compliance with industry regulations.
Adds value to current and potential clients.

Empowering Your Workforce for Lasting Cybersecurity Protection

In today’s security landscape, technology alone cannot fully protect your business. Cybersecurity is no longer just an IT concern—everyone in your organization can be a potential target. Building a strong security culture is key not only to safeguard your data but also to support your business’ continued growth.

Each business and industry have unique needs, which is why a one-size-fits-all approach does not work. Makios Security Awareness Training offers a customized solution tailored to your specific needs. By implementing our program, your employees will become a strength, not a vulnerability. Contact us today to learn how implementation of Security Awareness Training can help safeguard your business.

Celebrating Arleene's 17th Anniversary

Fri, 07 Feb 2025 15:00:00 GMT

This month marks an incredible milestone as we celebrate Arleene's 17th work anniversary at Makios! Over the years, Arleene has consistently demonstrated precision, reliability, and commitment to excellence. As the backbone of the accounting team and co-founder of Makios, she has played an integral role in shaping the success of the company.

Throughout these 17 years, Arleene has not only guided the team through financial challenges but has also been a mentor, fostering growth and development in those around her. Her dedication to the company has been a cornerstone of the organization’s stability and growth.

“Wow—17 years at Makios! That’s almost old enough to vote! It’s been an incredible journey filled with challenges, victories, and plenty of caffeine. Over the years, I’ve had the chance to grow, learn, and work alongside some truly amazing people.

Grateful for all the opportunities and for the great memories so far—here’s to many more years of success (and maybe a little less coffee)!” -Arleene

We are immensely grateful for Arleene’s tireless contributions, and we look forward to many more years of continued success. Here's to even greater things ahead!

Makios Cloud Websites Pro & SEO (A Winning Combo)

Thu, 30 Jan 2025 15:00:01 GMT

Your website is the backbone of your online presence. For businesses aiming to stand out, a high-performing website combined with effective search engine optimization (SEO) is no longer optional. But how do you create a site that is fast, secure, and visible to the right audience?

That’s where Makios Cloud Websites Pro comes in. By pairing cutting-edge website performance with expert SEO strategies, this solution ensures your business is thriving online. Let’s dive into what Makios Cloud Websites Pro offers and why it’s a game-changer.

What is Makios Cloud Websites Pro?

Makios Cloud Websites Pro is a state-of-the-art platform designed to help businesses create websites that deliver exceptional performance and user experiences. Built with speed, security, and scalability in mind, this service caters to businesses that want more than just a basic website.

It’s a comprehensive solution that ensures your site operates efficiently while staying aligned with your business goals.

This isn’t your average DIY website builder. Makios Cloud Websites Pro offers professional-grade customization options. They reflect your brand’s identity while integrating features like advanced security and seamless scalability.

Whether you’re a small business looking to grow or a larger organization seeking consistency, Makios provides the tools you need to succeed online.

Why Website Performance Matters

Did you know that nearly half of all consumers expect a website to load in 2 seconds or less? Per KissMetrics, 47% of users will leave a website if it takes more than 3 seconds to load.

That’s a significant portion of your potential audience gone before they even see your content. For businesses, these numbers underline how critical website performance is in retaining visitors and driving conversions.

Makios Cloud Websites Pro is engineered to address these challenges by prioritizing speed and efficiency. Faster websites lead to better user experiences, lower bounce rates, and improved search engine rankings.

Google considers page speed a key factor for ranking, meaning that a slow website could push your business further down in search results. This makes it harder for potential customers to find you.

Performance is about speed, reliability, and accessibility. With features like built-in scalability and advanced security, Makios ensures your website remains operational, secure, and ready to handle growing traffic. A high-performing website is a necessity.

Understanding SEO and Its Role in Business Success

Search Engine Optimization (SEO) is the key to unlocking your website’s full potential. At its core, SEO involves strategies and techniques designed to improve your site’s visibility on search engines like Google.

The better your SEO, the higher your website appears in search results. That means more people can find your business online.

SEO is all about creating a seamless experience for users and search engines alike. Factors like fast-loading pages, mobile-friendly designs, and high-quality content all play a role in boosting your rankings. For businesses, this translates to increased traffic, more qualified leads, and ultimately, higher revenue.

With competition growing in every industry, businesses can’t afford to overlook SEO. It’s a cost-effective way to reach your audience where they’re already searching. When combined with a high-performing platform like Makios Cloud Websites Pro, SEO becomes a powerful tool for growth.

The Makios Cloud Websites Pro & SEO Advantage

Makios Cloud Websites Pro creates fast and secure websites and optimizes them for search engines from the start. This integration of performance and SEO ensures your site is designed to attract, engage, and convert visitors.

One of the standout features of Makios is its emphasis on speed and user experience. Since Google prioritizes fast-loading and mobile-friendly websites, Makios helps you rank higher by default.

Add in SEO-friendly elements like structured data, optimized meta tags, and keyword-rich content, and your website becomes a magnet for search engine traffic.

Another advantage is the seamless collaboration between the Makios platform and its SEO services.

With plans ranging from $995 to $2,395 per month, businesses of all sizes can access a tailored combination of website design and ongoing SEO support. This ensures your site is live and performing at its peak, consistently driving results.

SEO Best Practices with Makios Cloud Websites Pro

Makios Cloud Websites Pro incorporates industry-leading SEO practices to help your site thrive in search rankings. Here’s how:

Mobile-First Design: With most web traffic coming from mobile devices, a mobile-friendly site is essential. Makios ensures your site looks and performs flawlessly on any device, improving both user experience and search rankings.
Page Speed Optimization: Google has made it clear that speed matters. Makios Cloud Websites Pro is built for lightning-fast load times, reducing bounce rates and keeping visitors engaged.
Keyword Integration: SEO success starts with understanding what your audience is searching for. Makios integrates strategic keywords throughout your site’s content, meta descriptions, and headers to boost visibility.
Structured Data Implementation: By adding schema markup to your site, Makios helps search engines understand your content better. This increases your chances of appearing in rich search results.
Content Quality and Relevance: SEO isn’t about algorithms. It’s about people. Makios ensures your site offers valuable, well-written content that answers user questions and keeps them coming back.

With Makios Cloud Websites Pro, these best practices are baked into your website’s foundation, saving you time and delivering lasting results. Whether you’re new to SEO or looking to refine your strategy, Makios gives you the tools and support to stay ahead.

Why You Need an Amazing Website with SEO That Works Year-Round

Your website is the digital face of your business and SEO is the engine that drives traffic to it. Together, they form a powerful duo that ensures your online presence grows, evolves, and stays competitive.

Here’s why having an exceptional website paired with effective SEO pays off for your business:

1. Site Health: Keep Your Foundation Strong

Fast Load Times: Visitors expect your website to load in seconds. A slow site can lead to higher bounce rates and lost opportunities.
Security: Regular updates and robust protection keep your website safe from cyber threats, safeguarding your customers’ data and your reputation.
Mobile Responsiveness: The majority of traffic comes from mobile devices. A responsive site ensures a seamless user experience everywhere.
Error Monitoring: SEO tools track site health by identifying and resolving issues like broken links or crawl errors.

2. Site Growth: Build for the Future

Content Optimization: Ongoing SEO ensures your site evolves with fresh, relevant content that keeps visitors engaged and drives traffic.
Keyword Strategy: Targeting the right keywords boosts your visibility, ensuring you reach your audience when it matters most.
Scalability: A well-built site can grow alongside your business, adapting to increased traffic, new features, or expanding services.
Data-Driven Insights: Analytics help track user behavior, allowing you to make informed decisions that fuel growth.

3. ROI: See Results Over Time

Increased Organic Traffic: SEO drives consistent, high-quality traffic to your site without relying solely on paid ads.
Higher Conversions: A combination of optimized content, fast performance, and user-friendly design ensures visitors convert into paying customers.
Cost Efficiency: Unlike one-off campaigns, a strong website and SEO provide long-term value, delivering returns month after month.
Brand Authority: Ranking higher in search results builds trust and credibility, making customers more likely to choose your business over competitors.

Why Choose Makios for Your Website and SEO Needs?

Makios brings a unique blend of expertise and innovation to the table, making it the go-to choice for businesses serious about their online presence. With years of experience in website development and SEO, the Makios team is committed to delivering measurable results tailored to your specific goals.

What sets Makios apart is its focus on creating websites that are:

Visually stunning
Optimized for speed
Highly secure
Built for search engine performance

From fast-loading pages to advanced SEO strategies, every aspect of your website is designed to drive success. Clients also benefit from dedicated support, ensuring their website evolves alongside their business.

A Solid Website with SEO Services is a Winning Combo for Your Business

Combining Makios Cloud Websites Pro with expert SEO strategies is the ultimate recipe for online success. With a high-performing website and a strong SEO foundation, your business can attract the right audience, retain their attention, and convert them into loyal customers.

Don’t let outdated technology or poor optimization hold you back. Choose Makios to create a website that delivers both performance and visibility. Contact us today to learn more.

Microsoft's Password Generator: Creating Strong Passwords Has Never Been Easier

Fri, 24 Jan 2025 15:00:01 GMT

A password is a combination of alphanumeric characters used for user authentication. Traditional passwords include names, birthdays, or can even be as simple as “qwerty123,” which is surprisingly still one of the most common passwords today.

Passwords like these are typically used across various sites and can be easily guessed by hackers and cybercriminals, meaning one compromised password makes you vulnerable on multiple websites. Enter Password Generator, simplifying the process and keeping your information safe.

Challenges of Traditional Passwords

Traditional passwords including the user’s personal information, common words, and common numerical combinations can be very easily guessed by cybercriminals. There are a few common methods hackers use to gain unauthorized access to your accounts.

Brute Force Attacks: This is a hacking method that uses trial and error to guess a user’s login information and gain access to their accounts. This continues to be an effective method because of reused and very common passwords.
Dictionary attacks: Hackers will compile a list of the most common passwords, known as their “dictionary” and try them one by one. This is similar to a brute force attack, but it is quicker since they are attempting a smaller number of combinations.
Credential Stuffing: The hacker will obtain a list of leaked login credentials to a specific site and will use these same credentials to attempt to login to several other websites. This relies on the assumption that most users reuse passwords.

So, what can you do? These common combinations exist because, after all, we’re only human. It’s not an easy task to memorize lengthy, completely randomized character combinations, let alone a different one for every single website we interact with. Microsoft’s Password Generator has the perfect solution.

What is Password Generator?

Password Generator is Microsoft Edge’s built-in password generator that suggests unique, strong passwords whenever you create or change a password on a website. When creating a password on the webpage you’re visiting, rather than typing in your go-to password, let Password Generator do all the heavy lifting.

If you have it enabled on Edge, whenever you are creating a password, once you are on the password field, it will automatically suggest a password. All you have to do is select it, and the Password Manager will autofill the field

If you don’t get an automatic suggestion, all you have to do when you get to the password field is right click it. Then, you should see an option stating, “Suggest strong password.” Once you select it, it will autofill the generated password. All done!

In the matter of seconds, you’ve now created a strong, unique password that isn’t reused on multiple sites.

How to Keep Track of Passwords

Password managers allow you to securely keep track of all your passwords in one place. You will be able to create entries for all different sites you have login credentials for. This way, there is no stress about forgetting your generated password. Many password managers even have the capability to autofill login information, so you don’t even have to do as much as copy and paste it.

There are many different options, and research is needed to choose which is best for your personal or business needs.

Conveniently, Edge makes it even easier by presenting the option to save the password to their built-in password manager as soon as it is generated. You can use this option or simply make an entry to your password manager of choice with the generated password.

Make Using Password Generator a Habit

When creating a new account, instead of automatically typing in the same password you’ve been using for years, let Password Generator take over. Transmitting this information and making sure everyone at your organization adopts this new method of creating passwords will allow you and your organization to be more secure.

Celebrating Joyce's 10th Year at Makios

Fri, 17 Jan 2025 15:00:01 GMT

This month, we’re happy to celebrate Joyce’s 10-year anniversary with Makios Technology! Since joining us in January 2015 as an Executive Assistant, Joyce has been a key part of our journey, helping us navigate the challenges of a growing company with dedication, adaptability, and care.

In 2019, Joyce stepped into the role of Office Manager, where she took on even greater responsibilities to support our team. Whether it’s managing day-to-day tasks or stepping in to help when unexpected challenges arise and assist wherever needed. Her proactive approach and reliability have made her a trusted member of the Makios family.

What makes Joyce truly special isn’t just her contributions to the job, but the way she approaches her work and her colleagues. She fosters a welcoming atmosphere and is always willing to offer a helping hand or listening ear. Her steady presence has helped shape the culture at Makios and made a lasting impact on all of us.

“Ten years at Makios have shown me the strength of empathetic leadership and a team that truly comes together when situations get difficult. I'm grateful to work for a company that while larger companies in our field are cutting back, Makios leadership has kept us all going strong. The flexibility and opportunities in my role have made this journey enjoyable, and I’m excited to see what’s next!” -Joyce said.

As we reflect on Joyce’s decade with us, we’re reminded of how much she has brought to Makios—not only through her hard work but through her dedication and the countless ways she supports our team.

Joyce, we’re so grateful for everything you’ve done over the years. Here’s to celebrating 10 amazing years with you and looking forward to many more!

XDR vs. MDR: Why You Absolutely Need Them in 2025

Fri, 10 Jan 2025 00:35:29 GMT

The cybersecurity landscape in 2025 is more complex and dangerous than ever before. Cybercriminals are leveraging advanced techniques to bypass traditional defenses, targeting vulnerabilities across networks, devices, and cloud environments.

For businesses, staying ahead of these threats requires more than just firewalls and antivirus software. It calls for proactive, integrated solutions like MDR and XDR.

XDR and MDR are essential cybersecurity solutions for combating the advanced threats businesses face in 2025. XDR integrates data from multiple layers into a centralized platform, using AI to detect and respond to threats in real-time. MDR combines advanced tools with 24/7 human expertise, offering hands-on support for businesses without in-house security teams. Together, they provide comprehensive protection against ransomware, insider threats, and evolving attack methods.

MDR and XDR represent the next generation of cybersecurity strategies, designed to detect, analyze, and respond to threats in real-time.

Whether you’re a small business looking for expert guidance or a large enterprise managing a complex IT environment, these tools are no longer optional. They’re essential.

What is MDR (Managed Detection and Response)?

Managed Detection and Response (MDR) is a cybersecurity service that combines advanced threat detection technology with human expertise. Unlike traditional tools that rely solely on automation, MDR includes a team of security professionals who monitor your systems 24/7, analyze potential threats, and respond to incidents.

The core goal of MDR is to provide businesses with an active defense system, even if they lack an in-house security team. MDR providers use sophisticated tools to identify threats that might otherwise go unnoticed, such as ransomware, phishing attacks, or insider threats.

When an issue is detected, human experts step in to contain and mitigate the problem, ensuring minimal disruption to your business operations.

MDR is particularly beneficial for small to mid-sized businesses, where hiring a full-time security team might not be feasible. It delivers robust protection, combining cutting-edge technology with hands-on expertise, making it a cost-effective way to safeguard your organization.

What is XDR (Extended Detection and Response)?

Extended Detection and Response (XDR) is an advanced cybersecurity solution designed to unify and streamline threat detection across multiple layers of an organization’s IT environment.

Unlike traditional endpoint detection systems, XDR integrates data from a variety of sources (endpoints, servers, network traffic, cloud services, and email systems) into a single platform. This holistic approach enables XDR to provide a more comprehensive view of potential threats.

XDR leverages machine learning and artificial intelligence (AI) to identify patterns and anomalies that may indicate a cyberattack. By automating the detection and response process, XDR reduces the time it takes to address threats, helping businesses minimize damage and recover faster.

This solution is ideal for organizations with complex IT infrastructures, where managing security across multiple platforms can be overwhelming. With XDR, businesses gain centralized visibility and faster incident resolution, making it a powerful tool for combating sophisticated attacks.

MDR vs. XDR: What’s the Difference?

While both MDR (Managed Detection and Response) and XDR (Extended Detection and Response) are designed to enhance cybersecurity, they address threats in distinct ways. Understanding their differences can help businesses choose the right solution for their needs.

MDR is a service that focuses on combining advanced threat detection tools with human expertise. It operates as an extension of your team, providing around-the-clock monitoring, threat analysis, and incident response.

MDR is ideal for businesses without a dedicated security team or those needing extra support to manage threats effectively. Its human-driven approach means you have experts guiding responses to complex attacks, ensuring threats are contained quickly and efficiently.

XDR, on the other hand, is a technology platform that integrates data from multiple security layers into a unified system. It uses automation, machine learning, and AI to detect and respond to threats across the entire IT environment.

While MDR relies heavily on human intervention, XDR emphasizes automation and centralized visibility, making it particularly valuable for organizations managing large-scale or complex infrastructures.

In short, MDR provides managed services with hands-on support, while XDR delivers an integrated technology solution. Some organizations benefit from combining both, leveraging the strengths of each to create a comprehensive defense system.

Why Endpoint Security Alone Isn’t Enough in 2025

Endpoint security, like antivirus software or endpoint detection and response (EDR), has long been a cornerstone of cybersecurity. But as cyber threats become more sophisticated, endpoint security alone is no longer sufficient.

In 2025, businesses need solutions that go beyond protecting individual devices to address threats across entire networks and systems.

One key reason endpoint security falls short is the growing complexity of attacks. Today, nearly 90% of successful cyberattacks and 70% of data breaches originate at the endpoint, according to Verizon.

Hackers exploit vulnerabilities in devices, but their tactics often extend beyond a single entry point. Attacks now target interconnected systems, moving laterally through networks to compromise cloud environments, email systems, and more.

Additionally, traditional endpoint security tools often generate a flood of alerts, many of which are false positives. This "alert fatigue" can cause critical threats to be overlooked.

Solutions like XDR and MDR address this by providing centralized threat visibility and prioritizing incidents based on their severity.

The rise of remote work and cloud-based operations also adds new challenges. With employees accessing systems from various locations and devices, organizations need security solutions that provide broader coverage and deeper insights.

By integrating endpoint security with advanced tools like XDR or managed services like MDR, businesses can protect their entire IT ecosystem and stay ahead of evolving threats.

Benefits of XDR and MDR

Both XDR and MDR offer unique advantages that make them critical in modern cybersecurity strategies. Here’s how they help businesses stay ahead of threats.

Benefits of XDR

Centralized Visibility: XDR integrates data from multiple security layers, including endpoints, networks, cloud services, and email systems. This holistic view helps organizations quickly identify patterns and anomalies that may signal an attack.
Automated Threat Detection: Using machine learning and AI, XDR analyzes large volumes of data to detect threats in real-time. This reduces response times and minimizes the damage caused by incidents.
Reduced Alert Fatigue: Traditional tools often overwhelm security teams with false positives. XDR prioritizes and consolidates alerts, ensuring teams focus on the most critical threats.
Improved Response Efficiency: By streamlining the detection and response process, XDR helps organizations respond to incidents faster, reducing downtime and costs.

Benefits of MDR

Expert Guidance: MDR includes a team of cybersecurity professionals who monitor systems, analyze threats, and respond to incidents 24/7. This hands-on approach ensures that businesses have expert support at all times.
Cost-Effective: For organizations without in-house security teams, MDR provides high-level protection without the need for additional staff or expensive infrastructure.
Proactive Defense: MDR teams use advanced tools and threat intelligence to identify and mitigate risks before they become full-scale attacks.
Scalability: MDR services can be tailored to fit the needs of businesses of all sizes, making it an accessible solution for companies with limited cybersecurity resources.

Choosing Between MDR and XDR

Deciding whether to invest in MDR or XDR (or both) depends on your organization’s specific needs and resources. Here are some factors to consider.

Business Size and Complexity: If your organization has a complex IT environment with multiple systems, XDR may be the better choice due to its ability to integrate and analyze data across all layers. For smaller businesses or those without a dedicated security team, MDR offers comprehensive protection with expert support.
In-House Security Expertise: Companies with robust internal security teams may prefer XDR for its centralized platform and automation capabilities. Those lacking in-house expertise, however, will benefit from the hands-on assistance provided by MDR services.
Budget and Resources: XDR requires investment in advanced tools and technologies, while MDR offers a more cost-effective solution by outsourcing monitoring and response efforts to a third party. Consider which option aligns with your budget and security goals.
Threat Landscape: If your business operates in a high-risk industry or handles sensitive data, combining MDR and XDR may provide the most comprehensive protection. The two solutions complement each other, offering both human expertise and technological precision.

Ultimately, the right choice depends on your organization’s unique challenges.

Many businesses find that a hybrid approach using MDR for expert guidance and XDR for technological integration delivers the best results.

Emerging Cyber Threats in 2025 and How XDR/MDR Mitigate Them

The cybersecurity landscape in 2025 is marked by increasingly sophisticated attacks. Here are some of the top emerging threats and how XDR and MDR help mitigate them.

Ransomware Evolution

Ransomware attacks are expected to become even more targeted, with attackers focusing on high-value targets. XDR detects early warning signs, such as unusual file access patterns, while MDR teams can respond quickly to contain the threat and minimize damage.

Supply Chain Attacks

Cybercriminals are targeting vendors and third-party suppliers to gain access to larger networks. XDR provides visibility across the supply chain, helping businesses identify vulnerabilities and suspicious activity.

MDR adds another layer of defense by proactively monitoring for potential breaches.

AI-Powered Attacks

Hackers are increasingly using artificial intelligence to automate attacks and evade detection. XDR leverages AI to counter these threats, analyzing vast amounts of data for patterns that indicate malicious behavior.

MDR experts add human intuition to outsmart sophisticated AI-driven attacks.

Cloud-Based Threats

As more businesses move to the cloud, attackers are exploiting weak configurations and security gaps.

XDR integrates cloud security data, ensuring comprehensive protection, while MDR teams provide guidance on securing cloud environments and responding to incidents.

Insider Threats

Employees or contractors with malicious intent (or even those who make unintentional mistakes) can pose significant risks. MDR uses behavioral analytics to detect unusual activity, and XDR consolidates this data with other sources to provide actionable insights.

Implementing XDR and MDR in Your Organization

Integrating XDR and MDR into your organization’s cybersecurity strategy may seem daunting, but with the right approach, it can significantly enhance your defenses against modern threats. Here’s how to get started.

1. Assess Your Current Security Posture

Begin by evaluating your existing cybersecurity measures. Identify gaps in protection, such as limited visibility across systems, lack of real-time monitoring, or insufficient expertise in threat response.

Understanding these weaknesses will help determine whether XDR, MDR, or a combination of both is best suited for your needs.

2. Choose the Right Solution Provider

Partner with a trusted cybersecurity provider like Makios that offers tailored XDR and MDR solutions. Look for providers with a proven track record, access to advanced tools, and the ability to scale their services to match your business requirements.

For MDR, ensure their team includes experienced analysts who can deliver 24/7 support.

3. Integrate Tools and Train Your Team

Implement XDR by integrating it with your existing security infrastructure, including endpoints, networks, and cloud environments. For MDR, collaborate closely with your service provider to establish protocols for monitoring and incident response.

Train your internal team on how these solutions work and how to act on alerts.

4. Regularly Review and Optimize

Cybersecurity isn’t a one-and-done process. Conduct regular audits to evaluate the effectiveness of your XDR and MDR systems.

Review metrics like threat detection rates, response times, and alert volumes to ensure your solutions are delivering the expected results.

The Future of Cybersecurity: Why XDR and MDR Are Critical in 2025

As cyber threats become more advanced, traditional security measures are no longer enough to protect businesses from breaches and disruptions.

The future of cybersecurity lies in integrated, proactive solutions like XDR and MDR. Here’s why they’re essential in 2025:

Rising Threat Complexity: Cyberattacks are becoming more sophisticated, leveraging AI and automation to bypass defenses. XDR and MDR combine cutting-edge technology with human expertise, providing the adaptability needed to combat evolving threats.
Increased Dependency on Cloud and Remote Work: Businesses are more reliant than ever on cloud environments and distributed teams. XDR’s ability to provide centralized visibility across diverse systems makes it invaluable for securing these setups, while MDR ensures hands-on support to address incidents in real-time.
Heightened Regulatory Demands: Governments and industries are implementing stricter data security regulations, making comprehensive cybersecurity a requirement rather than an option. XDR and MDR help businesses stay compliant by providing detailed reporting and proactive protection against breaches.
Cost-Effective Protection: With the cost of data breaches rising, businesses need solutions that balance effectiveness and affordability. XDR and MDR provide scalable protection, allowing organizations of all sizes to strengthen their defenses without overextending resources.

Looking ahead, businesses that adopt XDR and MDR will be better equipped to handle the challenges of an increasingly digital and interconnected world.

Secure Your Business in 2025

In 2025, staying ahead of cyber threats requires more than traditional security measures. It demands proactive and integrated solutions like XDR and MDR. Whether you’re safeguarding endpoints, networks, or cloud environments, XDR and MDR provide the comprehensive defense your organization needs to thrive.

Don’t wait for a breach to act. Start building your cybersecurity strategy today by exploring the benefits of XDR and MDR for your business. Partner with Makios and take the first step toward a safer, more secure future.

Microsoft 365 Price Increase Simplified

Thu, 26 Dec 2024 23:07:35 GMT

Microsoft announced that as of December 1st, they would be offering the option to pay monthly for an annual subscription of Microsoft 365 Copilot, Microsoft 365 Copilot for Sales, and Microsoft 365 Copilot for Service. This billing option will be priced at 5% higher than the upfront annual payment option. According to Microsoft, in order to standardize their billing structure, they will be applying the price increase to all their licenses under the same billing model in April 2025.

What Products will be Affected?

All Microsoft 365 licenses annual and triennial term subscriptions being billed monthly will be affected by the price increase including:

Microsoft 365
Office 365
Enterprise Mobility + Security
Windows 365
Microsoft Dynamics 365 Services
Microsoft Power Platform
Other Online Services (Microsoft has not specified which online services will be affected)

You will not see changes to your current monthly billing until after April 1st, 2025, on your subscription renewal date. You can choose to switch to the annual billing plan at the time of renewal for a lower price.

Teams Phone & Power BI

Additionally, Microsoft has announced substantial price increases to their Teams Phone and Power BI licenses.

The Teams Phone Standard and the Teams Phone Frontline will increase 25%.

Teams Phone Standard, currently $8 will be $10
Teams Phone Frontline, currently $4 will be $5
Calling plans will also be increasing by approximately $2 per user per month.

The Power BI Pro and Power BI Premium licenses will receive a 40% and 20% increase respectively.

Power BI Pro currently $9.99 will be $14.
Power BI Premium currently $20 will be $24.

These two licenses have not had a price increase since they’ve been released, and Microsoft claims these prices are reflective of the improvements and investments they’ve made in the software over the last few years.

Exemptions

Annual and triennial subscriptions that are paid in full at time of purchase are exempt from the price increase. Although it is worth noting that users will no longer be able to change their subscription mid-term, meaning once the purchase for the triennial subscription is made, users cannot change it to a shorter term at the one-year or two-year mark.

Non-profit organizations will continue to be eligible for the 15% discounted price. However, if the month-to-month billing option is selected, the 5% price increase will still be applied along with the discount.

The products that Microsoft has announced will keep the same pricing are Azure RI/Savings Plan, Marketplace, GitHub, AirGap, and on-premises software.

Final Thoughts

The month-to-month billing option offers users payment flexibility; however, it will now come at a higher cost. Microsoft also makes it very clear this option is still an annual subscription. This means users cannot cancel or stop paying for the subscription any time before the 12-month period ends.

All of the changes regarding Power BI and Teams Phones will not increase the price of Microsoft 365 E1/E3/E5 more than 5% with the month-to-month billing option, making buying the full suite more convenient than buying the individual licenses or smaller bundles.

While Microsoft has not officially released the prices for April 2025, users have an idea with these numbers. Users should expect to pay this increase in price from their provider in the upcoming year.

Microsoft Designer: Redefining Creativity with AI

Wed, 18 Dec 2024 19:36:46 GMT

Graphic design is not a skill we all have, which truly makes Microsoft Designer a game changer as its user-friendly interface allows even the most inexperienced of us to create amazing designs that are fit for any occasion. Are you drafting up a new presentation, or maybe in need of an eye-catching piece for your social media accounts? It is all a click away with this tool.

What Exactly is Microsoft Designer?

Microsoft Designer is an innovative tool powered by artificial intelligence that allows users to create visuals, of any kind, in mere seconds with the click of a button. It is included with personal or family subscriptions to Microsoft 365, with a more basic version available to any other users. Whether you have a specific idea, are looking for inspiration, or are brainstorming, the tool will produce content to fit your needs. Creating professional, high-quality designs, Designer will make your vision come to life with ease.

The Highlights: Why You will Love It

AI-Generated Designs
Designer has the ability to turn vague prompts into professional graphics. Tell Designer what you are looking for and watch as it creates the visual of your dreams, without any added stress. The new ad you needed to post? Already done before your boss gets on you about it.
Stickers, Collages, and Invitations
Create personalized stickers, collages, and custom invitations that are sure to impress your coworkers, clients, and even family members. No need to outsource someone to create an expensive design, all you need is already on your computer.
Background Removal & Image Restyling
Is your perfect photo ruined by a messy background? Not to fret, Designer has you covered. Want to give a picture a different vibe to it? Restyle it by playing around with Designer’s features to achieve the look you are looking for.
Seamless Integration
Microsoft Designer is fully integrated with Microsoft 365 apps like Word and PowerPoint. This means you can use the tool to enhance your presentations or reports with impressive graphics right from the app, with no extra steps. They really make it too easy.

If you already have a personal or family subscription to Microsoft 365, good news, you have access to Designer included with your subscription. However, if you do not, there is a basic version, with a surprising number of features, available at no cost. The cost of a Microsoft 365 subscription would start at $69.99/year, granting you access to the full suite of features. When comparing that number to what it would cost to outsource the material you can create on Designer, it truly makes using the tool an easy decision.

Wrapping up

Microsoft Designer is not just any other AI tool. The tool is accessible to beginners, but with enough features for seasoned pros. Whether you are generating new marketing content, trying to spice up your blog, or trying to create the perfect meme to make your Gen-Z coworker laugh, Designer is here to help.

Celebrating 5 Years of Dedication and Excellence at Makios!

Thu, 12 Dec 2024 16:15:00 GMT

Today, we celebrate an important milestone: Joshua's 5-year anniversary with Makios Technology! ��

Joshua joined us in December 2019 as the youngest member of our IT team. From the beginning, he’s been a dependable and hardworking part of the Makios family. Whether resolving help desk tickets or stepping in to assist a teammate, Joshua brings a calm and professional approach to every task.

Over the years, Joshua’s steady reliability has made him someone both colleagues and clients know they can count on. He tackles challenges with focus and composure, always staying grounded and never one to complain. His positive attitude and commitment to teamwork have made him a dependable and valued member of the team.

Outside of work, Joshua’s interests reflect his well-rounded nature. A car enthusiast at heart, he takes pride in working on his car, keeping it clean, and ensuring it’s always in top shape. He also values staying active and fit, showing the same dedication to personal well-being as he does to his professional life. And, of course, his love for his huskies adds another dimension to his caring and grounded personality.

“Working at Makios continues to be a great experience for me, from working with great people to learning something new every day and having the chance to help our awesome clients.” – Joshua

Joshua, we’re grateful for your dedication and positive presence over the past five years. Thank you for being such an integral part of the Makios team—we look forward to celebrating many more milestones together!

Happy 5-year anniversary, Joshua! ��

Session Hijacking Explained: Risks, Prevention Tips, and Secure Browsing Best Practices

Fri, 06 Dec 2024 16:22:50 GMT

Session hijacking is a dangerous cyberattack where hackers take over active online sessions to access accounts and steal sensitive information. Common methods include intercepting session cookies, exploiting public Wi-Fi, and using phishing links to gain unauthorized access. With attacks on session cookies now rivaling password-based breaches and token replay attacks increasing, the threat landscape is rapidly evolving.

To protect against session hijacking, individuals should prioritize secure practices like using HTTPS, enabling multi-factor authentication, and avoiding public Wi-Fi for sensitive tasks. Businesses can enhance security with robust session management, employee training, and regular audits. Staying informed about emerging threats, such as AI-driven attacks, is critical for safeguarding online activities and maintaining a secure digital environment.

Every click, login, and online session carries some level of risk. One of the lesser-known but highly dangerous threats is session hijacking. This type of attack can compromise personal and business accounts without requiring a password.

By gaining control of an active session, they can access private information, perform unauthorized actions, and even steal identities.

Session hijacking is a growing concern for both individuals and organizations, especially as cybercriminals develop more advanced methods to exploit session vulnerabilities. Let’s break down what session hijacking is, how it works, and what you can do to protect yourself.

What is Session Hijacking?

Session hijacking is a type of cyberattack where an attacker takes control of an active online session between a user and a server. When you log in to a website, the server creates a "session" to track your activity and keep you connected. This session is typically identified by a unique session ID, stored in a cookie on your device.

If an attacker manages to steal or intercept this session ID, they can impersonate you and gain unauthorized access to your account. All without needing your password.

This makes session hijacking particularly dangerous because it bypasses traditional security measures like login credentials. Hackers often use tools and techniques to steal session cookies or inject malicious code into websites to capture session data.

Once they have the session ID, they can interact with the server as if they were a legitimate user. They can potentially access sensitive information or perform harmful actions.

Types of Session Hijacking

Several methods are commonly used to execute session hijacking attacks. Knowing these types of session hijacking attacks is crucial for knowing how to recognize and prevent them.

Each method exploits different vulnerabilities, but the goal remains the same: to gain unauthorized access to your online sessions.

Man-in-the-Middle (MITM) Attacks

In an MITM attack, a hacker intercepts communication between a user and a server, often on unsecured networks like public Wi-Fi. The attacker can monitor, alter, or steal data being transmitted, including session cookies. This type of attack is especially dangerous because users may not even realize their session is compromised.

Cross-Site Scripting (XSS)

XSS attacks exploit vulnerabilities in websites, allowing hackers to inject malicious scripts into web pages viewed by other users. These scripts can steal session cookies and send them back to the attacker, enabling them to hijack active sessions.

Session Fixation

In a session fixation attack, the attacker forces a user to use a specific session ID. Once the user logs in with this session ID, the attacker can hijack the session and gain access to the account. This method relies on manipulating the session ID before the user even logs in.

Token Replay Attacks

Token replay attacks occur when an attacker captures and reuses a session token to impersonate a legitimate user. In 2023, Microsoft detected 147,000 token replay attacks, marking a 111% increase from the previous year.

This sharp rise highlights the growing sophistication of these attacks.

Common Vulnerabilities Exploited in Session Hijacking

Hackers rely on weak points in session management and online communication to execute session hijacking attacks. Here are some of the most common vulnerabilities they exploit:

Insecure Session Cookies: Session cookies store the data needed to keep a user logged into a website. If these cookies are not encrypted or secured properly, attackers can intercept and use them to hijack sessions. Cookies that remain active for too long or fail to expire after a session ends are especially risky.
Public Wi-Fi Networks: Unsecured public Wi-Fi is a hotbed for cybercriminal activity. Hackers can use tools to intercept data transmitted over these networks, including session IDs and other sensitive information. Without encryption, your session data is exposed.
Lack of HTTPS Encryption: Websites that don’t use HTTPS fail to encrypt the data exchanged between the user and the server. This makes it easier for attackers to intercept session data during transmission. Always check for the padlock symbol in the browser address bar to ensure a secure connection.
Poor Session Management Practices: Some websites don’t follow best practices, such as assigning unique session IDs or properly invalidating sessions after a user logs out. These oversights give attackers opportunities to exploit session vulnerabilities.
Unpatched Software: Websites and servers that don’t update their software regularly may have unpatched security flaws. Attackers often exploit these vulnerabilities to inject malicious code or intercept sessions.

The Role of Links and URLs in Session Hijacking

Links and URLs play a surprisingly significant role in session hijacking attacks. Cybercriminals often use deceptive tactics to trick users into compromising their own sessions.

Phishing Links: Hackers send emails or messages containing links that look legitimate but lead to malicious sites. These sites are designed to steal your session cookies or inject malware into your device. Always hover over a link to check its destination before clicking.
Shortened URLs: URL shorteners like bit.ly or tinyurl can hide the true destination of a link. While convenient, they can also be used by hackers to disguise malicious websites. Avoid clicking on shortened links from unknown sources.
Embedded Session IDs in URLs: Some websites include session IDs directly in the URL. If a user unknowingly shares this URL (e.g., by copying and pasting it into an email), the session ID could fall into the wrong hands. Avoid sharing URLs unless you’re sure they don’t contain sensitive information.
Malicious Redirects: Attackers can exploit vulnerable websites to redirect users to fake login pages or malicious sites. These redirects often mimic the design of legitimate websites, tricking users into entering personal information.

By being cautious with links and URLs, you can significantly reduce your risk of falling victim to session hijacking. Always verify links and avoid clicking on unfamiliar ones, especially in unsolicited messages.

How to Prevent Session Hijacking

Preventing session hijacking requires a mix of awareness and practical steps to secure your online activities. Here are some key ways to stay protected:

Use HTTPS for Secure Connections: Always ensure the websites you visit use HTTPS, as it encrypts data exchanged between your device and the server. Look for the padlock symbol in the browser’s address bar as a quick indicator of a secure connection.
Enable Multi-Factor Authentication (MFA): MFA adds an additional layer of security to your accounts by requiring a second verification step, such as a one-time code or biometric scan. Even if a hacker steals your session cookie, MFA makes it harder for them to gain access.
Avoid Public Wi-Fi for Sensitive Tasks: Public Wi-Fi networks are common entry points for attackers. If you must use public Wi-Fi, consider using a virtual private network (VPN) to encrypt your connection.
Log Out After Each Session: Always log out of websites, especially on shared or public devices. This action invalidates your session ID, preventing attackers from hijacking it later.
Inspect Links Before Clicking: Be cautious of links in emails, messages, or on social media. Hover over links to check their destination, and avoid clicking on unfamiliar or suspicious URLs.
Keep Your Software Updated: Regularly updating your operating system, browser, and applications ensures you have the latest security patches, reducing the risk of vulnerabilities that attackers could exploit.

Best Practices for Businesses to Protect Against Session Hijacking

Businesses face a higher risk of session hijacking due to the sensitive data they handle. Here’s how organizations can safeguard their systems:

Secure Session Management: Implement strict session management policies, including unique session IDs, short session timeouts, and automatic session invalidation after logout or inactivity.
Encrypt Session Cookies: Use Secure and HttpOnly flags on cookies to ensure they are only transmitted over HTTPS and cannot be accessed via client-side scripts.
Conduct Regular Security Audits: Periodically assess your website and applications for vulnerabilities, particularly those that could lead to cross-site scripting (XSS) attacks or other session-based exploits.
Educate Employees: Provide training on recognizing phishing attempts, avoiding suspicious links, and maintaining secure online practices. Employees should know how to identify session hijacking attempts.
Use Web Application Firewalls (WAFs): A WAF can help detect and block malicious activities, including session hijacking attempts, by analyzing traffic patterns and identifying anomalies.
Monitor for Suspicious Activity: Use tools to monitor user sessions and detect irregular behavior, such as multiple logins from different locations or unusual session durations.

Protecting Your Online Sessions

Session hijacking poses a serious threat to both individuals and businesses but with the right strategies, you can minimize your risk. By adopting secure browsing habits, enabling multi-factor authentication, and staying cautious with links and URLs, you can protect your online sessions from being compromised.

For businesses, implementing robust session management policies and educating employees are critical steps in safeguarding sensitive data. Get in touch with Makios to see how you can protect your sessions today and ensure a safer digital tomorrow.

Celebrating One Year of Running (Tech, Marathons, and Hearts) at Makios!

iflores@makios.com (Ivan Flores) — Mon, 02 Dec 2024 23:45:32 GMT

Today we celebrate a very special milestone: Luis’s first year at Makios! ��

Luis joined us in November 2023, bringing a wealth of experience from the IT field since 1996. Armed with a bachelor's degree in computer systems engineering from UACJ Cd. Juarez, his expertise has been an asset to our team. But let’s be real—his resume barely scratches the surface of who he is.

Luis is the kind of person who not only fixes systems but also uplifts spirits. Always kind, always positive, and always ready to lend a helping hand. Because of course, when he’s not solving problems, he’s running marathons—literally. Luis participates in races to raise funds for those in need and even donates his own time and money to help others.

A modern-day superhero? We think so.

When Luis isn’t running (figuratively or literally), he’s probably buried in a good book, expanding his already impressive knowledge base. And while his professional commitment is inspiring, his kindness and humility are what truly make him stand out.

"Never settle for less than you are capable of. You'll find about your cap and new standard when you surround yourself with people that make you a better person, yet their standard challenges you to raise the bar! Thank you Makios for letting me grow with all of you!" - Luis said.

What better way to wrap up this celebration than with these inspiring words from the man of the hour? Here's to more growth, challenges, and milestones ahead! ��

Happy anniversary, Luis! We’re lucky to have you on the Makios team. Here’s to many more years of running (tech and marathons) and making a difference—one step at a time. ��‍♂️��

What’s new in iOS 18.1.1?

ndesmet@makios.com (Nils Desmet) — Mon, 25 Nov 2024 19:07:53 GMT

Apple iPhone’s iOS Latest Fix (with a Side of Battery Drama)

iOS 18.1.1 seems to be testing your patience. iOS updates. Apple’s way of saying, “We’ve fixed some critical stuff, but good luck with everything else.” The latest, iOS 18.1.1, is here to patch up some serious vulnerabilities while possibly testing your patience—and your battery life.

Let’s dive in.

What’s new in iOS 18.1.1?

This isn’t one of those “bug fixes and performance improvements” updates that you barely notice. No, Apple tackled two major security flaws that were being actively exploited.

Here’s what was patched:

JavaScript Core Vulnerability (CVE-2024-44308): Hackers could execute malicious code through sketchy websites. Because nothing says “fun” like your browser working against you.
WebKit Vulnerability (CVE-2024-44309): This flaw allowed cross-site scripting, making your casual browsing a buffet for data thieves.

These aren’t issues you can afford to ignore—unless you enjoy living dangerously.

The battery predicament

But of course, there’s a tradeoff. Some users are reporting increased battery drain post-update. Apple says this is “normal” and that your phone is busy reindexing and optimizing after the update. Translation: “Your battery life will suck for a few days. Deal with it.” The good news? It’s temporary (or so they claim). So, while your phone adjusts, you might want to keep your charger handy—or rediscover the joys of low-power mode.

Why you need this update

Look, the vulnerabilities fixed in iOS 18.1.1 are no joke. If you don’t update, you’re essentially inviting hackers to rummage through your phone. And while I’m all for generosity, handing over your personal data isn’t the vibe.

How to update

Should You Update? (Yes. Stop Asking.)

Look, the security risks here are real, and these vulnerabilities are being exploited right now. Not updating would be like locking your front door but leaving the windows wide open.

Updating is easy:

Go to Settings > General > Software Update
Tap Download and Install
Grab a coffee while your phone updates and pray for a battery miracle

Let your phone work its magic while you question why these updates always happen at the worst time. Yes, updates can be a hassle. Yes, the battery drain is annoying. But let’s keep it real: Would you rather deal with a sluggish battery for a few days or a hacker using your phone like their personal playground? So, update your phone, grumble about it for 48 hours, and move on.

Trust me, your future self will thank you.

The Xerox C415 MFP: A Multifunctional Beast You Didn't Know You Needed

ndesmet@makios.com (Nils Desmet) — Thu, 14 Nov 2024 01:09:41 GMT

Let’s be honest—when someone says “office printer,” your brain probably goes straight to visions of paper jams, toner smudges, and hours of troubleshooting. But what if we told you there’s a multifunction printer (MFP) that not only crushes those stereotypes but could also become your office's unsung hero? Enter the Xerox C415 MFP , the MVP of MFPs.

Whether you’re running a small business, managing a team of tech enthusiasts, or just tired of printers that act like divas, the C415 is here to save your sanity—and maybe even earn a spot on your office Christmas card list.

Why the Xerox C415 MFP Deserves a Standing Ovation

The Swiss Army Knife of Office Equipment
This bad boy isn’t just a printer—it’s a multitasking wizard. Need to print? Done. Scan? Easy. Copy? Of course. Fax? Absolutely (because some people still fax, apparently). The C415 handles it all without breaking a sweat, so your office can finally stop blaming the printer for missed deadlines.
Print Quality That’ll Make You Do a Double-Take
The Xerox C415 doesn’t just print; it creates. With vibrant colors and sharp text, it ensures that your presentations, flyers, and spreadsheets look so professional, they might just get a raise.
Speedy Gonzalez of Printing
Clocking in at up to 42 pages per minute , this machine is faster than your office gossip. Plus, with a high-capacity paper tray, you can print to your heart’s content without refilling every 10 minutes.

Features That'll Make Your Team Smile

Connectivity That Actually Works
Wired? Wireless? Mobile? The C415 connects with anything short of telepathy. Whether you’re printing from your laptop, tablet, or phone, this printer gets it done without requiring a séance to set it up.
Built-In Security Features
Cyber threats are everywhere—even your printer could be a target. The Xerox C415 has your back with top-notch security features like Secure Print and encryption. Hackers, beware.
Eco-Friendly Printing
Feel a little better about your paper addiction. With its energy-efficient design and support for duplex printing, the C415 helps you do your bit for the environment—without sacrificing performance.

Who Needs the Xerox C415 MFP?

Small Businesses : It’s like hiring an extra employee—one that doesn’t take coffee breaks.
Work-From-Home Warriors : Upgrade from that old inkjet and watch your productivity skyrocket.
Office Teams : Tackle everything from contracts to color-coded charts with ease.

Fun Fact, did you know the Xerox C415 has an intuitive touchscreen interface? It’s basically like having a tablet embedded in your printer. Swipe, tap, print—repeat. It’s so easy your cat could probably figure it out (though we don’t recommend letting them try).

Wrapping It Up

The Xerox C415 MFP isn’t just another piece of office equipment—it’s a game-changer. From its stellar performance to its sleek design, it’s here to remind us that not all heroes wear capes; some come with toner cartridges. Ready to make your office life infinitely easier? Check out the Xerox C415 today and thank us later (preferably in beautifully printed thank-you notes).

Enhancing Cybersecurity Skills by Training with CISA Learning

ndesmet@makios.com (Nils Desmet) — Mon, 11 Nov 2024 09:03:53 GMT

In a world where cybersecurity threats evolve faster than the latest tech trends, staying ahead of malicious actors is not just a priority—it’s a necessity. Enter CISA Learning , the Cybersecurity and Infrastructure Security Agency's (CISA) innovative training platform designed to fortify our collective defenses against the digital underworld.

What is CISA Learning?

Launched in late 2024, CISA Learning is a comprehensive, no-cost training platform that aims to elevate cybersecurity knowledge across the board. Whether you're a federal employee, a state or local government official, a military veteran, or simply a concerned citizen, this platform has something for everyone.

By providing easy access to cybersecurity courses, CISA Learning helps individuals and organizations strengthen their defenses against emerging cyber threats, bolster risk management capabilities, and build resilience into critical infrastructure.

Who Can Access CISA Learning?

One of the most remarkable aspects of CISA Learning is its inclusivity. The platform is available to:

Federal Government Employees and Contractors : Perfect for professionals tasked with safeguarding government systems.
State, Local, Tribal, and Territorial (SLTT) Employees : Tailored to those managing local infrastructure and public services.
U.S. Military Personnel and Veterans : Offering a seamless transition for service members into the cybersecurity field.
The General Public : Because cyber threats spare no one, and knowledge is the first line of defense.

Access is simple and free. You can create an account via Login.gov , ensuring secure access to the platform’s resources.

What’s on the Menu?

CISA Learning boasts an extensive catalog of courses, from foundational cybersecurity concepts to advanced, niche topics. Here are a few highlights:

Cloud Security Essentials : Learn how to safeguard data and applications in the cloud.
Ethical Hacking Basics : Explore the tools and techniques used by white-hat hackers to identify vulnerabilities.
Malware Analysis 101 : Understand how to dissect and neutralize malicious software.
Risk Management Framework (RMF) : Master the process of identifying, assessing, and managing risks to IT systems.

Each course is designed to meet the highest standards of cybersecurity training, with practical, real-world applications that learners can immediately put into action.

Why CISA Learning is a Game-Changer

Accessibility

Unlike many other training programs, CISA Learning removes financial and geographical barriers. This inclusivity ensures that everyone, from IT professionals to curious newcomers, can gain critical skills.

Timely and Relevant

CISA’s position at the forefront of U.S. cybersecurity ensures that the platform's content is not only up-to-date but also anticipates future trends and challenges.

Collaborative Ecosystem

CISA Learning encourages a culture of shared responsibility in cybersecurity. By making advanced training accessible to diverse audiences, it fosters collaboration between public and private sectors, government agencies, and individuals.

How to Get Started

Getting started with CISA Learning is a breeze:

Visit CISA Learning .
Create an account through Login.gov for secure access.
Explore the course catalog and enroll in training that matches your interest or professional needs.
Begin your learning journey and earn certificates to showcase your expertise.

The Future of Cybersecurity Training

CISA Learning represents a pivotal step toward a more cyber-resilient future. By democratizing access to top-tier cybersecurity training, it empowers individuals and organizations to be proactive rather than reactive in the face of digital threats.

As cyberattacks grow more sophisticated, platforms like CISA Learning serve as a beacon of preparedness, ensuring that everyone—not just IT experts—has the knowledge and tools to navigate the complexities of today’s digital landscape.

Whether you’re a seasoned cybersecurity professional or someone just beginning to dip their toes into the field, CISA Learning offers an invaluable opportunity to build skills, confidence, and resilience.

What To Know About The Dell OptiPlex All-in-One 7420 Plus

iflores@makios.com (Ivan Flores) — Mon, 28 Oct 2024 20:52:27 GMT

No matter what your role or industry, you know that having a powerful, space saving workstation isn’t a luxury – it’s a must. But finding one that meets your needs and budget can be tricky.

Of the options out there, one has caught our eye as an interesting contender in the all-on-one space: the Dell OptiPlex All-in-One 7420 Plus. This solution combines power and practicality in one neat package – bringing the best of Dell’s desktop and monitor technology to your desk.

But is it right for your needs? Let’s break down some key features and considerations to help you decide.

Power & Practicality

The OptiPlex All-in-One 7420 Plus stands out with its many features designed for the professional environment. Powered by Intel® Core™ processors (up to i7) and up to 16GB of DDR5 memory, this all-in-one workstation has the power for business-critical applications.

Key Features:

Intelligent Design: Everything you need in one neat package, no cable clutter, maximizes desk space
Professional Display: Multiple display options, HDMI-in/out for expanded workspace
Advanced Connectivity: USB 3.2 and DisplayPort for all your must-have peripherals
Security First: 5MP IR camera with Presence Detection

Features Designed For Business

What makes the Dell OptiPlex All-in-One 7420 Plus different is its design for the modern business. The all-in-one form factor doesn’t just save space – it saves you time. With multiple mounting options and adjustability features, it adapts to your workspace – not the other way around.

Productivity Features:

Intelligent cooling for quiet operation even under heavy load
Energy efficient design with ENERGY STAR certification to reduce costs
Built-in cable management to keep your workspace clean
Touch screen option for interactive work

Who is the OptiPlex All-in-One 7420 Plus for?

So, is the Dell OptiPlex All-in-One 7420 Plus the right choice for your workplace needs? If you're a business looking for a powerful and efficient desktop solution, then the answer is yes. With its innovative design and productivity features, it's perfect for any modern office setting.

Office Professionals: Space-saving design and powerful performance for standard office applications and multi-tasking
Financial Services: Fast processing and multiple display options for trading and analysis
Healthcare: All-in-one design with minimal footprint for medical offices and reception areas
Creative Professionals: Integrated graphics and high-quality display options for design work

A Smart Choice For Those Looking for Power & Portability

The Dell OptiPlex All-in-One 7420 Plus is a balanced solution for performance, design, and practicality. It may not have the raw power of a traditional workstation, but it’s a great choice for professionals who need a reliable, efficient, and space-saving computing solution.

The OptiPlex All-in-One is good value for businesses looking to modernize their workspace without sacrificing performance or professional features. Plus, with Dell’s support services and warranty options, you have extra peace of mind.

At Makios Technology , we’re all about making sure you have the right tools for your business needs. Check out the Dell OptiPlex All-in-One 7420 Plus and other great products online – and stay with us to get the most from your IT investments.

Want to bring the Dell OptiPlex All-in-One 7420 Plus to your office? Our team can order it for you and make sure it’s ready for you to do your best work! Contact us today to learn more.

iOS 18: The Biggest Update to iPhone Yet?

Thu, 24 Oct 2024 20:52:26 GMT

When it comes to updates, iOS 18 is the biggest we’ve seen in a long time. From customization options to AI features, this update changes how we use our iPhones. But is it always worthwhile to update to the latest iOS – especially if you don’t have the latest device?

While the public release has been shown to be safe for updating, you may be wondering if the new features are worth the upgrade. Let’s take a look at the new additions to iOS 18 and see if they are enough to convince you to make the switch.

Apple Intelligence: The Smart Revolution

At the heart of iOS 18 is Apple Intelligence, Apple’s foray into the AI world.

Available on iPhone 16 and iPhone 15 Pro series, this feature brings context to your daily interactions with your device. It’s not just about responding to commands anymore – it’s about understanding your context and helping you when you need it.

Intelligence Features:

Smart writing tools with summarization (think ChatGPT within the iOS environment)
Personalized image and emoji creation within apps
All new Siri experience with better language understanding
Contextual awareness for more relevant answers across the entire app library – especially within native Apple apps

Intelligence is probably the most exciting addition to the iOS world – but it’s not quite ready for public release as of this publication (the early updates are due late October - early November 2024) it’s still set to be one of the most important enhancements to the Apple experience yet.

Customization is Key

One of the most noticeable changes in iOS 18 is the level of customization options available to users. Apple has long been behind Android when it comes to personalization, but with iOS 18, they are catching up in a big way.

Home Screen

The home screen can now be fully customized – from the app placement on the screen to the tints and colors of the screen.

App and widget rearrangement
Dark-themed app icons with custom color tinting
Lock and hide sensitive apps
Wallpaper-matched color suggestions for a seamless look

Control Center

The Control Center is getting similar customization options, allowing users to choose which controls they want to see and in what order. This will make it easier for users to access their most used features.

All new design with fluid navigation
Customizable control groups
Resizable controls for accessibility
Lock Screen control options

Messages: Better Communication

The Messages app gets a lot of love with some big updates to make conversations more fun and expressive:

Text effects with animated words and emojis
RCS messaging
Satellite messaging for areas without cellular coverage
Send Later feature
Tapback with any emoji or sticker

Photos and Camera: A Visual Overhaul

The Photos app gets its biggest update ever, making your photo library more organized and accessible. The main upgrade here is a continued push to better organize your photos and create more custom content.

Smart Organization:

Automatic Collections by theme
Customizable photo organization
Better search
Intelligent trip organization
People and pets grouping

Camera:

Music plays during photo/video capture
New timer options
Improved image processing

Security and Privacy

iOS 18 takes Apple’s commitment to privacy to the next level with new enhanced features – particular aimed at app-level data and preparations for Apple Intelligence.

Granular contact sharing for apps
Redesigned Privacy and Security settings menu
Better Bluetooth privacy during device pairing
App permission management

One of the biggest updates to the iOS app library is a brand new Passwords app – a long-desired app to keep all of your passwords in one private location.

The iOS 18 Passwords app can automatically store passwords as you use them and lock them behind your device’s security methods. You can even categorize your passwords by type, security level, and shared passwords.

Productivity and Organization Updates

The productivity apps within the Apple app library are getting updates as well in iOS 18 – setting the ground for integration with Apple Intelligence (as well as the introduction of much-wanted features.)

New Notes:

Live audio transcription
Math solving
Collapsible sections
Color highlighting options
Better search

Mail:

Smart email categorization
Message grouping
Newsletter and promotion handling
Search functionality

Entertainment and Media

Apple TV App:

InSight feature for real-time content info
Dialogue options for better audio
Playback controls

Gaming:

Game Mode for performance
AirPods audio latency reduction
Controller responsiveness
Personalized spatial audio for gaming

Smart Home and Connectivity

The Home app gets a big update for convenience and security:

Guest access with permissions
Hands-free door unlocking
Robot vacuum support
Electricity usage monitoring
Device management

Accessibility and Wellness

iOS 18 is big on accessibility, so we’re seeing new updates to cater to those who need it most:

Eye Tracking control
Music Haptics for the hearing impaired
Voice command customization
New Journal app for mental wellness tracking
Health monitoring features

Maps and Navigation

Apple Maps gets better for outdoor enthusiasts, adding a variety of outdoor updates that expand the abilities of your phone to be a true all-in-one device for your adventures:

Topographic maps
Offline trail networks
Customizable hiking routes
Location sharing
Navigation features

Plenty To See & Do – Update Available Now

iOS 18 is Apple’s biggest update in years, with innovation and practicality in equal measure. While Apple Intelligence is the big headline feature, the real magic is in all the little things across the entire OS.

If you’re considering the update, iOS 18 is compatible with many devices, from the latest iPhone 16 series back to iPhone XR and SE (2nd gen). It’s got some real improvements for everyday use and sets the stage for even more to come.

Whether you’re a power user, a creative, or just someone who wants their iPhone to work better, iOS 18 has got you covered. Intelligent features, more customization and better core apps – it’s a big step up for iOS.

Want to learn more about the latest additions to Apple and what they mean for your device? Follow Makios Technology for updates and in-depth analysis on all things Apple!

Cybersecurity Awareness Month: Essential Tips for Staying Safe Online

ndesmet@makios.com (Nils Desmet) — Wed, 09 Oct 2024 20:52:19 GMT

October is Cybersecurity Awareness Month, a time dedicated to reminding individuals and businesses about the importance of online security. As we approach two of the busiest online shopping days of the year (Black Friday and Cyber Monday) cyber threats are on the rise.

Hackers are continually evolving their tactics, targeting everything from personal data to business systems. Whether you're a small business owner or an everyday internet user, understanding how to protect your digital life is essential.

This guide will cover common cybersecurity threats and provide tips on how to stay safe online.

Why Cybersecurity Awareness Matters

Cybersecurity has never been more important. In 2024, cyberattacks are happening more frequently and affecting all sectors, from education to healthcare to retail.

For businesses, fostering a cybersecurity-aware culture is crucial. When leadership prioritizes cybersecurity, it protects both the business and its customers from potentially devastating data breaches.

Additionally, everyday internet users need to be cautious. Strong online security habits are essential to protect your identity and personal information. With cyberattacks becoming more sophisticated, Cybersecurity Awareness Month is a great opportunity to review your security practices and make improvements.

Common Cybersecurity Threats

Cybercriminals are constantly finding new ways to exploit vulnerabilities. Here are some of the most common cybersecurity threats in 2024:

Phishing and Email Scams

Phishing remains one of the most effective tactics hackers use to steal personal information. Cybercriminals send emails or messages that look legitimate but are designed to trick recipients into clicking malicious links or providing sensitive information.

This type of scam can lead to identity theft, financial loss, or system infections with malware. With Black Friday and Cyber Monday approaching, it's important to be extra cautious of email offers and promotions that seem too good to be true.

Ransomware

Ransomware attacks have continued to rise in 2024, targeting both individuals and businesses. Ransomware is malicious software that locks you out of your system or encrypts your data until a ransom is paid.

Even if the ransom is paid, there is no guarantee that your data will be restored. These attacks are particularly devastating for small businesses, which may lack the resources to recover from such breaches.

Password Reuse Vulnerabilities

Reusing passwords is a common but dangerous habit. If one account is compromised, all other accounts using the same password are at risk.

In 2024, cybercriminals are using automated tools to test stolen credentials across multiple platforms. This means that even a single data breach could result in a wide-reaching attack on multiple accounts.

Cloud Security Risks

As more businesses and individuals store data in the cloud, cyberattacks on cloud environments have increased by 75% .

Hackers exploit vulnerabilities in cloud storage systems, gaining access to sensitive information like financial data, business documents, and personal files. Ensuring that cloud environments are secure and regularly monitored is crucial to preventing these attacks.

Social Engineering Attacks

Social engineering is a method hackers use to manipulate people into providing confidential information. They may pose as trusted individuals or companies to trick victims into sharing passwords or account details. These attacks often take place over email, phone calls, or even social media.

Being aware of these threats is the first step in protecting yourself and your business. In the sections that follow, we’ll explore tips for improving your cybersecurity practices and staying safe during high-risk times like Black Friday and Cyber Monday.

Tips for Cybersecurity During Black Friday and Cyber Monday

As online shopping surges during Black Friday and Cyber Monday, so do cyber threats. Here are some tips to help you stay safe while taking advantage of deals:

General Tips for Improving Cybersecurity Awareness

Cybersecurity is an ongoing effort, and adopting good habits year-round is key. Here are some general tips to improve your overall online security:

Update Your Passwords Regularly: Avoid recycling passwords between accounts. Use a password manager to create and store unique, complex passwords for each login. This significantly reduces the risk of a security breach.
Enable Multi-Factor Authentication (MFA): MFA requires a second step, like a phone code or biometric scan, before granting access to your account. Even if someone steals your password, MFA will help prevent unauthorized access.
Recognize Suspicious Links and Attachments: Phishing attacks often come disguised as emails or texts from familiar companies. Be skeptical of unsolicited attachments or links. Hover over links before clicking to ensure they lead to legitimate websites.
Keep Software Up to Date: Cybercriminals often exploit vulnerabilities in outdated software. Regularly update your operating system, apps, and browsers to stay protected against the latest security threats.
Back Up Important Data: Ransomware can lock you out of your system. Regularly backing up your files—both locally and in the cloud—ensures that you can recover your data in case of an attack.

The Role of Business in Cybersecurity Awareness

Businesses play a crucial role in maintaining a secure digital environment. A strong cybersecurity culture starts at the top, and it’s important for leaders to prioritize online security.

A company’s leadership sets the tone for cybersecurity awareness.

When CEOs and managers actively promote security practices, employees are more likely to follow suit.This translates into better awareness and adherence to cybersecurity policies.

Regular training is essential to keeping employees informed about the latest threats, such as phishing and ransomware. Interactive workshops, simulated phishing attacks, and educational materials can help employees recognize threats before they cause harm.

Businesses should conduct regular security audits to identify vulnerabilities and fix potential issues. Risk assessments can also help organizations understand which parts of their systems are most vulnerable to cyberattacks.

With more employees working remotely, it’s important for businesses to enforce security protocols outside the office. Ensuring that employees use secure connections, avoid public Wi-Fi, and use company-approved devices can prevent potential breaches.

By fostering a culture of cybersecurity awareness, businesses can protect their operations, customers, and reputations from evolving threats.

Key Facts and Trends in Cybersecurity

The world of cybersecurity is constantly evolving, and keeping up with key facts and trends can help businesses and individuals stay protected. Here are some important insights from 2024:

Data Breach Detection Delays: On average, it takes 118 days to detect a data breach . During this time, sensitive information can be stolen or misused without anyone knowing, which emphasizes the need for proactive monitoring.
Increased CEO Support for Cybersecurity: 46% of companies have reported that their CEOs are actively supporting cybersecurity initiatives. Leadership engagement is critical for building a strong cybersecurity culture within an organization.
Password Recycling Risks: Despite warnings, 44% of users still reuse passwords across personal and business accounts. This common habit makes it easier for hackers to breach multiple accounts with stolen credentials, increasing the likelihood of data theft.
Cyberattacks on Education: Educational institutions have become a major target, with an average of 2,507 attacks per week in early 2024. Schools and universities must strengthen their defenses to protect student and staff data from these escalating threats.
Third-Party Cybersecurity Risk: By 2025, it’s expected that 60% of organizations will consider cybersecurity risks when choosing third-party vendors and business partners. As supply chain attacks rise, ensuring the security of all partners is critical for maintaining overall safety.

How to Stay Safe Beyond Cybersecurity Awareness Month

While Cybersecurity Awareness Month is an important reminder to stay vigilant, cybersecurity should be a year-round priority. Here’s how to continue protecting yourself beyond October:

Make Cybersecurity a Habit: Practice basic security steps, such as using strong passwords, enabling MFA, and regularly backing up your data. These habits can help protect you from a wide range of threats, from phishing to ransomware.
Review Security Settings Regularly: Take time every few months to review and update your security settings across your devices and online accounts. Ensure that all software, including antivirus programs, is up to date and that privacy settings are configured for maximum protection.
Stay Informed About New Threats: Cyber threats are always changing. Stay informed about the latest scams, vulnerabilities, and best practices by subscribing to cybersecurity newsletters or following trusted sources for security updates.
Invest in Cybersecurity Tools: Both individuals and businesses can benefit from investing in cybersecurity tools. Antivirus software, firewalls, and secure communication tools can significantly enhance your protection against cyberattacks.

By adopting these measures, you can stay ahead of potential threats and create a safer online environment for yourself and your business.

Protecting Your Digital Life

Cybersecurity threats are a reality for everyone. But with the right knowledge and habits, you can significantly reduce your risk. Cybersecurity Awareness Month is a great time to review your security practices. Whether you’re protecting your business, personal accounts, or family, focusing on cybersecurity will help you stay secure in an ever-changing digital landscape.

Trust Makios to provide expert guidance and cybersecurity solutions tailored to your needs. Contact us today to ensure your business is fully protected against the latest cyber threats.

References: Security MEA , ThoughtLab , pwc , KEEPER , parachute , Gartner

We're 18! Time to Celebrate!

Tue, 01 Oct 2024 20:52:22 GMT

That’s right – we’ve officially hit 18! In the eyes of the world, we’re now “legal,” but we’ve been hard at work long before we reached this milestone. It all started with a dream and a house full of computers (no, really – they took over the dining room, the living room, and just about every corner of the house). We had one goal: to deliver a higher quality of service and care that seemed uncommon in the tech industry back then.

Fast forward 18 years, and here we are! What began as a hope and a dream has turned into a thriving IT company with a dedicated team of techies who work tirelessly every day to keep our clients happy and secure. Whether it's solving complex IT issues or safeguarding your business from the latest cyber threats, we've grown into a group that's passionate about seeing you succeed.

Of course, none of this would have been possible over the past 18 years without the incredible support we've received. Most importantly, we extend our deepest gratitude to our amazing clients, their trust in us with their tech needs has been the foundation of our longevity and success. We also want to thank our fantastic vendors for providing us with top-notch tools and support.

So, here’s to 18 years of growth, learning, and partnership – and to many more ahead! Thank you for being part of our journey. We can’t wait to see what the future holds!

Top Cybersecurity Threats in 2024: What Business Owners Should Watch Out For

ndesmet@makios.com (Nils Desmet) — Fri, 27 Sep 2024 18:47:57 GMT

Cybersecurity is more complex than ever with new threats frequently emerging alongside old ones. Business owners must be aware of these evolving risks to protect their companies, employees, and customers.

Cyberattacks are no longer just a concern for large corporations. Small to medium-sized businesses are increasingly becoming targets. Hackers have developed more sophisticated methods to steal sensitive data, disrupt operations, and demand ransoms.

Knowing about the most common cybersecurity threats can help businesses stay ahead and build stronger defenses.

Types of Cybersecurity Threats

In 2024, several types of cybersecurity threats continue to challenge businesses of all sizes.

Phishing Attacks

Phishing remains one of the most prevalent forms of cyberattacks. Hackers send deceptive emails or messages that appear to be from legitimate sources, tricking users into revealing personal information or clicking on malicious links.

Once access is gained, hackers can steal data or install harmful software. Phishing is often the gateway to larger attacks, such as account takeovers or malware infections.

Malware and Ransomware

Malware is malicious software designed to harm or exploit a system. Ransomware, a specific type of malware, locks a company’s data or systems and demands a ransom for their release.

In 2024, ransomware continues to evolve. Attackers target large companies and small businesses, often causing significant operational and financial damage.

Account Takeover (ATO)

Account takeovers occur when cybercriminals gain unauthorized access to user accounts, often through phishing attacks or weak passwords. Once inside, attackers can steal personal information, make unauthorized transactions, or launch further attacks using the compromised accounts.

Cloud Environment Attacks

As more businesses move their operations to the cloud, attacks on cloud environments are increasing. Cloud intrusions have grown by 75% over the past year , exposing sensitive data and threatening business continuity. Misconfigurations, weak access controls, and poor monitoring can make cloud environments vulnerable.

Distributed Denial of Service (DDoS) Attacks

In DDoS attacks, hackers flood a company’s servers or network with traffic, causing them to become overwhelmed and crash. These attacks can lead to prolonged downtime, disrupted services, and loss of revenue.

DDoS attacks are especially harmful for businesses that rely on consistent online services.

Insider Threats

Not all cyber threats come from external sources. Insider threats involve employees, contractors, or other trusted individuals who intentionally or unintentionally compromise a company’s security.

Whether through negligence or malicious intent, insiders can cause significant damage by leaking sensitive data or enabling unauthorized access.

Supply Chain Attacks

In a supply chain attack, hackers target third-party vendors that provide services or products to a business. By infiltrating a less-secure partner, hackers can gain access to a larger, more valuable target.

These attacks highlight the importance of vetting and securing all external vendors.

Top Cybersecurity Threats This Year

Cyberattacks are becoming more frequent and more sophisticated in 2024. Here are the top cybersecurity threats business owners need to be aware of.

Cloud Security Vulnerabilities

As more businesses move their data and operations to the cloud, cloud environments have become a major target for cybercriminals. As mentioned before, cloud intrusions have risen by 75%, leaving companies vulnerable to data breaches and service disruptions.

Misconfigured cloud services and weak security controls are often the cause. They make it essential for businesses to review their cloud security measures regularly.

Phishing Attacks

Phishing remains one of the most effective tools for hackers. In 2024, 74% of account takeover attacks start with phishing.

Attackers craft emails or messages that look like legitimate communications from trusted sources. These emails trick employees into clicking malicious links or providing sensitive information.

Phishing is also evolving to target specific brands like Microsoft, Apple, and Google. These large organizations remain top targets. But small businesses are also increasingly at risk.

Malware Delivered by Email

Email continues to be the primary delivery method for malware. A staggering 92% of malware in 2024 is spread through email attachments or links. Once clicked, the malware infects the user’s system, leading to data theft, system damage, or even a full-scale ransomware attack.

U.S. businesses are especially vulnerable, seeing nine times more malware attacks than other countries.

Ransomware Evolution

Ransomware attacks have become more dangerous and widespread in 2024. Used in nearly 70% of malware breaches and 24% of breaches in general, ransomware is the most common form of malware.

Hackers use ransomware to lock down company data and demand payment to release it. These attacks often target critical infrastructure, small businesses, and large enterprises alike.

The financial and operational damage caused by ransomware can be devastating. And paying the ransom does not guarantee the data will be returned.

Brand-Specific Phishing Scams

In addition to general phishing attacks, hackers in 2024 are increasingly targeting specific brands . Some of the most targeted brands include:

Microsoft (57%)
Apple (10%)
LinkedIn (7%)
Google (6%)
Facebook (1.8%)
Amazon (1.6%)
DHL (0.9%)
Adidas (0.8%)
WhatsApp (0.8%)
Instagram (0.7%)

But it’s important to note that businesses of all sizes are vulnerable. Small companies may not have the same cybersecurity resources as large corporations, making them easier targets for attackers.

Business owners should always be prepared with sufficient cybersecurity protections. This means getting everyone on your team onboard with following the best security practices.

IoT Security Risks:

The potential for cybersecurity threats grows as businesses adopt more Internet of Things (IoT) devices such as smart thermostats, security cameras, and industrial sensors.

In 2024, only 4% of organizations are confident that their IoT devices are fully protected against cyberattacks. Without proper security measures, connected devices can serve as entry points for hackers, leading to larger-scale breaches.

AI-Driven Cyber Attacks

The use of artificial intelligence (AI) by cybercriminals is an emerging threat. AI allows hackers to automate their attacks, making them faster and harder to detect.

AI-driven attacks can be more targeted, analyzing patterns to find vulnerabilities in systems or networks. As AI becomes more powerful, businesses must enhance their security measures to keep up with these advanced tactics.

How to Identify and Prevent Cybersecurity Threats

Protecting your business from cyberattacks starts with knowing how to spot potential threats. Here are a few ways to identify and prevent cybersecurity risks:

Awareness and Employee Training: Educating your employees is one of the most effective ways to prevent cyberattacks. Make sure your staff is aware of common phishing tactics, suspicious links, and attachments. Training should include real-world examples of phishing emails and how to recognize red flags like unexpected requests or unfamiliar email addresses.
Implementing Strong Password Policies and Multi-Factor Authentication (MFA): Enforcing strong password policies (such as requiring complex passwords and regular password changes) can prevent unauthorized access to accounts. MFA adds an extra layer of security, making it harder for hackers to break in.
Using Email Security Filters: Since 92% of malware is delivered by email, businesses must implement advanced email filtering systems. These filters can block phishing emails and other threats before they reach an inbox.
Securing Cloud Environments: With the rise in cloud-based attacks, it's important to audit your cloud environment’s security settings regularly. Encrypting data, using strong access controls, and setting up automated backups are critical measures. Cloud-specific security tools that monitor and detect suspicious activity should also be in place.
Monitoring Network Activity: Network monitoring tools can detect unusual traffic patterns that might indicate an attempted breach.
Developing an Incident Response Plan: Every business should have a clear plan in place for responding to a cyberattack. This includes assigning roles, identifying the steps to contain the attack, and how to communicate with customers or partners if a breach occurs.

Preparing for Cybersecurity Threats

Cybersecurity threats are more sophisticated and frequent than ever before. But with the right preparation, your business can stay ahead of them. By investing in employee training, implementing strong security protocols, and staying informed about emerging threats, you can protect your company’s sensitive information and operations.

Makios Technology is here to help. Our team of cybersecurity experts will work with you to build a customized strategy to safeguard your business against the latest threats. Don’t wait until it’s too late.

Contact Makios Technology today and ensure your company is fully protected from cyberattacks.

References: C ROWDSTRIKE , Forbes , astra , The White House , CyberArrow , CHECK POINT

Forgot to Set Your OOO and Already About to Board a Plane? Here’s How to Enable It from an iPhone

Thu, 19 Sep 2024 18:47:55 GMT

We’ve all been there – you’ve finally made it to your week-long vacation, and you forgot to set your out-of-office reply!

Panic sets in as you imagine the mountain of emails piling up in your inbox. How are you supposed to enjoy your beach drinks when you’re worried about angry clients and coworkers?

Here’s the good news – it’s the modern day, and your trusty iPhone can set up your OOO message for you before you take off. Here’s a step-by-step guide to save you from this all-too-familiar nightmare:

Step 1: Check Your Email Provider

First check which email provider you’re using. The process may vary slightly depending on whether you’re using Gmail, Outlook or your company’s email system. Most email providers offer mobile friendly ways to set up OOO messages.

Step 2: Set Your OOO

For Outlook Users

Outlook users can set their OOO message by following these steps:

Open the Outlook app on your iPhone.
Tap your account icon in the top-left corner.
Tap the gear icon to access Settings.
Scroll down and tap "Automatic Replies."
Toggle the switch to turn on automatic replies.
Set the start and end times for your OOO period.
Type your OOO message in the text field.
Tap "Done" to save your settings.

For Gmail Users

If you're a Gmail user, follow these steps:

Open the Gmail app on your iPhone.
Tap the menu icon (three horizontal lines) in the top-left corner.
Scroll down and tap on "Settings."
Select the account you want to set the OOO for.
Scroll down to find "Vacation responder" or "Out of office AutoReply."
Toggle the switch to turn it on.
Set the start and end dates for your absence.
Type your OOO message in the provided field.
Tap "Save" in the top-right corner.

For Other Email Providers

If you're using a different email provider or your company's email system:

Open your email app on your iPhone.
Look for "Settings" or "Options" in the app menu.
Search for terms like "Out of Office," "Vacation Responder," or "Automatic Replies."
Follow the prompts to set up your message and duration.

Step 4: Craft Your OOO Message

Setting your OOO requires having one to set. So how do you make sure you create one that will make everyone happy? When you start writing your out of office message, here are a few things to consider:

Include the dates you’ll be away at the top and in the subject line
Say if you’ll have limited or no access to email
Who to contact for urgent matters
A clear expectation of when people can expect to hear back from you

Here’s an example:

I will be out of the office from [Date] to [Date] with limited access to email. For urgent matters, please contact [Name] at [Email/Phone] . I will respond to all other messages upon my return on [Return Date] .

Step 5: Double-Check Your Settings

Before you put your phone in airplane mode and get ready to relax, always check your out of office settings:

Make sure your OOO is turned on
Verify the dates are correct
Send a test email to yourself to make sure it’s working

Step 6: Enjoy Your Vacation

Now that you’ve done all the above, you can breathe a sigh of relief and enjoy your vacation.

Disconnecting from work is important for work-life balance and coming back feeling refreshed and recharged. Trust that everything will be taken care of, and don’t check your email too often.

Setting an out-of-office message is a simple but important step in keeping yourself organized and stress-free during your time off. So go ahead, pack your bags, and enjoy your break!

Why Implement a Security Awareness Training Program?

iflores@makios.com (Ivan Flores) — Tue, 10 Sep 2024 18:47:44 GMT

We don’t need to tell you that cyber threats are rising. Though organizations and enterprises continue to invest in cyber security, a single error in judgment can instantly lead to billions of dollars lost.

Did you know that 95% of all cyberattacks are caused by human error ? Even the best technology requires a careful human understanding of proper security practices – and why putting together a robust security awareness training program is key.

Why Invest in Security Awareness Training?

Security Awareness Training isn’t just another box to tick on your compliance list. Yet many businesses often relegate security awareness to the backburner – assuming that most employees are aware of the commonsense steps necessary to avoid cyberthreats.

Security Awareness Training must be key to any company’s overall cybersecurity strategy. While the specifics may be unique to your organization’s technology and industry, these are the primary elements that should be considered:

Risk assessment – what are the most likely threats facing your company, and what vulnerabilities could be exploited?
Protecting vulnerable users – who in your company is at greatest risk of being targeted by cybercriminals, and what steps can be taken to mitigate that risk?
Changing unsafe behavior – how can you educate and train employees to recognize and avoid potential cyber threats?
Evaluating and scaling security measures - are your current security measures effective and are they scalable as your company grows?
Reporting on progress and impact – how will you measure the success of your cybersecurity efforts and communicate it to stakeholders?

By having a solid Security Awareness Training program, organizations can turn their employees from liabilities into defenders against cyber threats.

What Makes Security Awareness Training Effective?

1. Risk Profiling

The first step in any successful Security Awareness Training program is to identify where your human risks are. This means:

Identifying vulnerable, attacked, and privileged (VAP) users within your organization
Assessing user knowledge through adaptive learning assessments
Measuring user behavior when faced with simulated threats
Understanding user beliefs about security through quick assessments

By knowing these areas you can target your training to address the specific vulnerabilities and protect your most at-risk users.

2. Personalized Learning Experiences

One-size-fits-all security training is often ineffective. Instead, create personalized learning experiences that:

Are aligned to each user’s role, vulnerabilities, and competencies
Use real-world threats and scenarios
Use different formats and materials to cater to different learning styles
Address security risks, privacy threats, and compliance rules relevant to your industry

You want to ensure that your users are engaged and able to retain the information they learn. By personalizing their learning experiences, you can increase the effectiveness of your training and make it more engaging for your employees.

3. Practical Simulations

Theory alone is not enough to prepare your employees for real-world cyber threats. Run practical simulations that:

Mimic real-world phishing attacks and other common threat vectors
Provide instant feedback and learning opportunities
Identify your most vulnerable users and top “clickers”

These simulations test your employees’ ability to spot threats and provide valuable data to inform your ongoing training. For instance, if a certain department consistently falls for phishing emails, you can tailor your training to address their specific weaknesses. This targeted approach creates more effective and efficient training for your employees.

4. Continuous Learning and Reinforcement

Cybersecurity is a constantly evolving field, and your training program should be, too. Run a continuous learning approach that includes:

Regular updates on new threats and best practices
Just in time training reinforcements
Microlearning modules for quick, focused learning sessions
Behavioral science proven nudges to encourage good habits

By making security awareness an ongoing process not a one time event you can build a security culture within your organization.

5. Measuring Success

To make your Security Awareness Training program effective, you need to measure its impact. Run metrics and reporting tools that allow you to:

Measure behavior change for simulated and real threats
See dashboards that show overall program progress and user vulnerability
Benchmark against industry peers
Report to executive leadership

What Can a Business Gain by Implementing a Security Awareness Training Program?

Companies not only reduce the risk of a cyber attack, but they also gain numerous benefits by implementing a security awareness training program. Some key benefits include:

Preventing successful cyber attacks through employee awareness can save your organization from financial loss and reputational damage.
Regular training builds a security-aware culture where employees feel empowered to contribute to the organization’s cybersecurity.
Many industry regulations require security awareness training. A comprehensive program ensures compliance with those standards.
Trained employees are more likely to spot and report threats quickly, so you can respond faster.
Showing you take cybersecurity seriously can be a differentiator in a security-aware business world.

Invest In Your Human Firewall

In an era where threats are constantly evolving technology alone is not enough to protect your organization. By running a comprehensive Security Awareness Training program, you can turn your employees from a vulnerability into your strongest line of defence – a human firewall.

Remember, cybersecurity is not just an IT issue it’s a business imperative that requires buy-in from all levels of the organization. By investing in your employees’ security awareness, you’re not just protecting your data and systems you’re building a security culture that can drive your business forward.

At Makios Technology , we’re your expert partner in building a strong human firewall. Contact us today to learn more about how to begin implementing a comprehensive Security Awareness Training program for your organization. With our help, you can safeguard your business and stay one step ahead of cyber threats.

Rocky Celebrates His 3rd Anniversary

Tue, 03 Sep 2024 18:47:50 GMT

We are thrilled to celebrate Rocky's third anniversary as one of our dedicated help desk technicians at Makios. Since joining our team, he has consistently provided reliable and effective technical support, earning numerous positive reviews from our clients.

Rocky is not only quite intelligent but also one of the most articulate individuals you could meet. His clear communication style enables clients to easily understand complex technical issues, making their support experience both seamless and informative. His effective troubleshooting and problem-solving skills help clients get the support they need.

“Makios is an astonishingly compassionate place to work. Management has always been focused, thoughtful, and considerate of everything they touch. I'm glad to be a part of the company.” Said Rocky

As we commemorate this milestone, we want to express our heartfelt gratitude for his hard work and dedication over the past three years. Here’s to you, Rocky — We appreciate everything you do for our team!

Welcome to Your New Go-To E-Store for Pre-Owned and Refurbished Technology

Thu, 29 Aug 2024 15:20:23 GMT

Whether you need reliable computers, laptops, VoIP phones, conference phones, or other essential tech, our store offers a wide range of products that combine affordability with top-notch performance.

Why Choose Pre-Owned and Refurbished Technology?

In today’s fast-paced digital world, reliable technology is essential, but it doesn’t have to come with a hefty price tag. Our carefully selected pre-owned and refurbished tech undergoes rigorous inspection and testing to meet our high standards. This ensures you get the quality you need at a fraction of the cost of new equipment, all while making an environmentally friendly choice by reducing electronic waste.

What We Offer

Our store features a carefully curated collection of:

Computers and Laptops: Whether for work or play, our range of desktops and laptops has something for everyone. From powerful workstations to sleek, portable options, you’ll find devices that suit your needs and budget.
Monitors: Complete your setup with our selection of monitors. Whether you need a high-resolution display for design work or multiple screens for productivity, we’ve got you covered. (Coming soon)
VoIP Phones: Stay connected with our selection of VoIP phones, perfect for both small businesses and home offices. Our refurbished models deliver the same reliability and features as new ones—at a significantly lower price.
Conference Phones: Enhance your meetings with our range of conference phones, designed to deliver clear, crisp audio. Ideal for any conference room setup, these phones are essential for maintaining seamless communication.
Technology for Small to Medium Businesses: From networking equipment to peripherals, we stock everything a small to medium business owner needs to keep operations running smoothly.

More Devices Coming Soon

But that’s not all! We’re constantly expanding our inventory to bring you even more amazing deals on the technology you need. Stay ahead of the curve by subscribing to our store newsletter. As a subscriber, you’ll be the first to know when we add new products, restock popular items, and offer exclusive discounts.

Shop With Confidence

When you shop with us, you’re getting more than just a great deal—you’re also buying peace of mind. While some of our products come with a warranty, we thoroughly inspect each item to ensure it works perfectly. Our dedicated customer service team is always here to assist with any questions or concerns.

Visit us today and start shopping smarter! Don’t forget to subscribe to our newsletter to stay updated on the latest additions and exclusive offers.

Navigating the Shift from VMware to Hyper-V: What It Means for Your Business

ndesmet@makios.com (Nils Desmet) — Thu, 15 Aug 2024 15:18:44 GMT

Staying up-to-date with the latest technology is crucial for businesses of all sizes. Recently, the landscape has shifted dramatically with VMware’s acquisition by Broadcom.

This acquisition has led to significant changes in VMware’s licensing model, particularly moving to a subscription-based approach that primarily targets large enterprises. For small to medium-sized businesses, this shift has created challenges, especially in terms of cost and accessibility.

Makios Technology has decided to transition from VMware to Hyper-V, a move that aligns better with the needs of our clients and our commitment to providing cost-effective, high-quality solutions.

A Brief History of VMware and the Broadcom Acquisition

VMware was founded in 1998 and revolutionized the IT industry with its pioneering virtualization technology. The company introduced VMware Workstation in 1999, followed by VMware ESX Server, which became the cornerstone of enterprise virtualization.

VMware’s technology allowed businesses to run multiple virtual machines on a single physical server, dramatically improving hardware efficiency and reducing IT costs. Over the years, VMware expanded its product offerings, becoming a leader in cloud infrastructure and digital workspace technology.

In 2023, VMware entered a new chapter when it was acquired by Broadcom, a global technology leader known for its semiconductor and infrastructure software solutions. The acquisition was part of Broadcom’s strategy to diversify and strengthen its software portfolio.

However, this acquisition has brought significant changes, particularly in VMware’s licensing and pricing models. Broadcom shifted VMware to a subscription-only model, focusing on large enterprises.

This change has raised concerns among small and medium-sized businesses (SMBs) that rely on VMware’s products. Since the new pricing structure may be less accessible to them, it is leading many to consider alternative virtualization solutions like Microsoft’s Hyper-V.

What is a Hypervisor?

A hypervisor is a crucial piece of software that allows multiple operating systems to run simultaneously on a single physical machine. It creates and manages virtual machines (VMs) by abstracting the hardware resources of the physical host. Such as CPU, memory, and storage, and allocating them to each virtual environment as needed.

Essentially, a hypervisor acts as a layer between the hardware and the operating systems. It enables the creation of isolated environments where different operating systems can operate independently.

There are two main types of hypervisors: Type 1 and Type 2. Type 1 hypervisors (also known as "bare-metal" hypervisors) run directly on the host's hardware. They provide better performance and efficiency. Examples include Microsoft’s Hyper-V and VMware’s ESXi.

Type 2 hypervisors run on top of an existing operating system, making them easier to set up but generally less efficient. Examples include VMware Workstation and Oracle’s VirtualBox.

Hypervisors are the foundation of virtualization, enabling organizations to maximize their hardware utilization, reduce costs, and increase flexibility in managing their IT infrastructure.

What is Hyper-V?

Hyper-V is a virtualization technology developed by Microsoft that allows users to create and manage virtual machines (VMs) on a physical server. Essentially, Hyper-V enables multiple operating systems to run concurrently on a single physical machine, each in its own isolated environment.

This technology is integrated into Windows Server and certain versions of Windows 10 and 11, making it easily accessible for businesses already using Microsoft’s ecosystem.

With Hyper-V, businesses can efficiently use their hardware by running multiple workloads on a single server, reducing the need for additional physical machines. This saves on hardware costs and reduces power consumption and space requirements.

Hyper-V supports a wide range of operating systems including different versions of Windows, Linux, and other platforms. It is a versatile solution for various IT environments.

Hyper-V also includes features like live migration, which allows for the movement of virtual machines between physical hosts without downtime. It has dynamic memory, which automatically adjusts the amount of memory allocated to a VM based on its needs. These capabilities make Hyper-V a powerful tool for businesses seeking to optimize their IT infrastructure through virtualization.

A Brief History of Hyper-V

Hyper-V, Microsoft’s virtualization platform, was introduced in 2008 as part of Windows Server 2008. It marked Microsoft’s formal entry into the enterprise virtualization market, directly challenging established players like VMware.

From the beginning, Hyper-V was designed to be a high-performance, cost-effective alternative for businesses seeking to virtualize their IT infrastructure. It was integrated into Windows Server, making it an attractive option for organizations already using Microsoft’s ecosystem.

Over the years, Microsoft has continuously enhanced Hyper-V with new features and capabilities such as live migration, dynamic memory allocation, and improved security measures. These advancements have helped Hyper-V gain a significant share of the virtualization market, particularly among businesses looking for a seamless integration with their existing Microsoft infrastructure.

Differences Between VMware vs Hyper-V

When comparing VMware and Hyper-V, several key differences come into play such as licensing, cost, performance, and support.

Licensing Model

VMware’s recent shift to a subscription-only model after its acquisition by Broadcom has made it less accessible to small businesses. This model is designed with large enterprises in mind, often making it too costly for smaller operations.

In contrast, Hyper-V offers more flexible and affordable licensing options. It is a more attractive choice for businesses that need powerful virtualization without breaking the bank.

Cost Considerations

Cost is one of the most significant factors for businesses when choosing between VMware and Hyper-V. VMware’s subscription fees can quickly add up, especially for small businesses.

Hyper-V is integrated into Windows Server, which many businesses already use. This integration can result in cost savings since there’s no need to purchase additional licenses or subscriptions.

Performance and Features

Both VMware and Hyper-V offer robust virtualization features. But there are differences in how they handle certain tasks.

VMware has long been recognized for its advanced features and performance in large-scale environments.

Hyper-V has caught up significantly in recent years, offering comparable performance and features such as live migration, dynamic memory, and integration with Microsoft’s broader ecosystem.

For many small to medium-sized businesses, Hyper-V’s features are more than sufficient, providing a solid balance between performance and cost.

Support and Community

VMware has a well-established support network and a large community of users. However, Microsoft’s extensive ecosystem means that Hyper-V users also have access to a wide range of support options. This includes extensive documentation, forums, and Microsoft’s own support services.

This strong support network makes it easier for businesses to troubleshoot issues and optimize their virtualization environments.

Why Makios is Switching from VMware to Hyper-V

Makios is committed to providing our clients with the best possible solutions for their business needs, which is why we are transitioning from VMware to Hyper-V. The recent acquisition of VMware by Broadcom has brought significant changes to the platform, particularly in its licensing model.

VMware’s shift to a subscription-only model has made it less accessible for small to medium-sized businesses as it is primarily geared toward large enterprises with substantial IT budgets.

This change has driven us to explore alternative options that better align with the needs of our clients.

Hyper-V offers a more cost-effective and flexible solution, especially for businesses that are already using Microsoft’s ecosystem. With its integration into Windows Server, Hyper-V provides powerful virtualization capabilities without the additional costs associated with VMware’s new licensing structure.

This means our clients can achieve high-performance virtualization without stretching their budgets. Hyper-V’s robust features and strong support network make it an ideal choice for businesses looking for a reliable and scalable virtualization solution.

By switching to Hyper-V, Makios ensures that our clients continue to receive top-tier virtualization services that are efficient, effective, and financially sustainable. This move reflects our dedication to adapting to industry changes and prioritizing the needs of the businesses we serve.

The Future of Virtualization for Small Businesses

As the landscape of virtualization technology evolves, small businesses must choose solutions that are both cost-effective and capable of meeting their operational needs. The shift from VMware to Hyper-V at Makios is driven by our commitment to providing clients with the best tools to succeed in a competitive environment.

The future of virtualization for small businesses will likely involve further integration with cloud services, enhanced security features, and continued improvements in performance. By embracing Hyper-V, businesses can position themselves to take advantage of these advancements while maintaining control over their IT costs.

Makios Technology is excited to help our clients navigate this transition and continue providing them with the innovative solutions they need to thrive in an ever-changing technological landscape.

10 Ways to Protect Your Personal Data and Privacy Online

iflores@makios.com (Ivan Flores) — Wed, 07 Aug 2024 15:13:06 GMT

Do you ever wonder just how much data is being collected about you online? From the websites you visit to the apps you use, there are companies and organizations tracking your every move.

While some of this data collection may seem harmless, it's important to remember that it can also be used for more nefarious purposes by hackers or even criminals. And even when nothing criminal is occurring, companies are using your data to make money off of targeted advertising and other methods.

So how can you protect your personal data and privacy online? Here are some expert tips from Makios Technology to help keep your information safe.

Know Your Digital Footprint

Before we take a look at some protection strategies, you’ll want to learn more about what your digital footprint is – and yes, you have one.

Your digital footprint is essentially the trail of your online activity, including your browsing history, social media interactions, and any other information that can be found about you through a simple internet search.

Personal information shared on social media
Browsing history and search queries
Online purchase history
Email content and metadata
Location data from mobile devices
Data collected by apps and services you use

Each of these elements can be exploited if not properly secured. Now let’s learn how you can protect your digital footprint.

Advanced Strategies for Online Privacy

1. Encrypt Your Data

Encryption is your first line of defense. It may seem like something out of a spy movie, but encryption is actually quite simple and accessible for everyday use.

By encrypting your data, you are essentially scrambling it so that only authorized parties can read it. This includes sensitive information such as personal emails, financial records, and other important digital documents.

Use a Virtual Private Network (VPN) to encrypt your internet connection
Enable full-disk encryption on your devices
Use encrypted messaging apps for sensitive communications

2. Minimize Data Collection

Reducing the data you share is crucial. The less data that companies and websites have on you, the less they can potentially expose or sell.

Regularly audit app permissions on your devices
Use privacy-focused alternatives to common services (e.g., DuckDuckGo instead of Google)
Opt out of data collection whenever possible

3. Secure Your Accounts

Go beyond just strong passwords:

Use a password manager to generate and store complex, unique passwords
Enable two-factor authentication (2FA) on all accounts that offer it
Use hardware security keys for critical accounts

4. Navigate Social Media Safely

Social media is a major source of personal data leakage. These platforms survive by collecting and making money off of your data, so it's important to be mindful of what you share.

Regularly review and tighten your privacy settings
Be cautious about what you share, even in "private" groups
Consider using pseudonyms for non-professional accounts

5. Protect Your Browsing Data

Your browsing habits reveal a lot about you – and even if you have nothing to hide, you can bet that there are companies out there who want to collect and use that data for their own purposes.

Use a privacy-focused browser
Install privacy-enhancing browser extensions
Regularly clear your browsing data and cookies

6. Secure Your Home Network

Your home network can be a weak link – and the more devices and users you add to it, the more vulnerable it becomes. Here's how you can protect your home network:

Change default router passwords and enable WPA3 encryption
Set up a guest network for visitors and IoT devices
Regularly update your router's firmware

7. Be Wary of Public Wi-Fi

Public Wi-Fi networks are notorious for security risks. Even those “free” networks at your favorite coffee shop or airport can leave you vulnerable to hackers.

Avoid accessing sensitive information on public Wi-Fi
If necessary, use a VPN or your mobile data connection instead

8. Understand and Use Privacy Laws

Knowledge is power. There are new privacy laws in place that companies and websites must follow to protect user data. Make sure you understand these laws and use them to your advantage.

Familiarize yourself with privacy laws like GDPR or CCPA
Exercise your right to request data deletion from companies

9. Secure Your Mobile Devices

Your smartphone is a goldmine of personal data. Just like you would your other devices, make sure that you’ve put the necessary security measures in place to protect your information.

Use biometric locks in addition to strong PINs
Regularly update your operating system and apps
Be cautious about which apps you install

10. Practice Safe Online Shopping

Protect your financial information when shopping online – even safe websites can be compromised.

Track and watch your online purchases on a consistent basis
Check for HTTPS and valid certificates before entering payment information
Be wary of deals that seem too good to be true – particularly on websites that don’t offer obvious security features

The Role of Legislation in Privacy Protection

While individual actions are crucial, legislation plays a vital role in protecting privacy.

As we mentioned above, the General Data Protection Regulation (GDPR) in Europe and the California Consumer Privacy Act (CCPA) are examples of legislation that aim to protect users' personal information. These laws require companies to be transparent about their data collection, sharing, and storage practices, as well as giving individuals more control over their own data.

However, it is important to note that legislation alone cannot fully protect our privacy. It requires a combination of individual responsibility and strong legislative measures to truly safeguard our personal information online.

Balancing Convenience and Privacy

It's important to note that absolute privacy often comes at the cost of convenience. Find a balance that works for you:

Decide which services are worth the privacy trade-off
Look for privacy-friendly alternatives to essential services
Regularly reassess your digital habits and adjust as necessary

Protecting your personal data and privacy online is not a one-time task but a continuous process. As technology evolves, so do the threats to our privacy. Stay vigilant, keep learning, and regularly update your privacy practices.

At Makios Technology, we understand the complexities of maintaining privacy in the digital age. Our team of experts is dedicated to helping you navigate these challenges and implement robust privacy protection strategies tailored to your needs.

Contact Makios Technology today to learn how we can help you enhance your online privacy and security.

How to Delete an App from Your Smartphone

Thu, 01 Aug 2024 15:10:19 GMT

Getting rid of those unwanted apps is about more than just freeing up space!

Our smartphones have become an extension of ourselves – holding treasure troves of personal information across a variety of must-have apps. But sometimes, you find you don’t quite use an app as much as you used to (or only needed it for a short time), and it’s time to offload it from your device.

While deleting an app might seem like a simple task to free up storage space, it's important to know that the process involves more than just removing an icon from your home screen. These apps have tentacles that sneak throughout your device and can continue to track and collect data on you long after you’ve removed it!

The Hidden Footprint of Apps

When you download an app, it doesn't just occupy space on your device. It often creates:

Data caches (temporary files) to help it run faster
Log files that track your usage and interactions with the app
Backups in case you want to restore the app later
In-app purchases or subscriptions that may still be active even after deletion

To truly get rid of an app, you need to make sure all of these components are removed. But don't worry, it's not as complicated as it sounds! Most devices have a built-in feature that allows you to easily delete apps and their associated data – and it’s important to learn how to use them!

Step-by-Step Guide to Deleting an App

For iPhone Users:

Locate the app you want to delete on your home screen.
Press and hold the app icon until it starts to wiggle.
Tap the 'X' that appears in the top-left corner of the app icon.
Confirm the deletion by tapping 'Delete' in the pop-up window.

For Android Users:

Go to 'Settings' on your device.
Tap on 'Apps & notifications' or 'Application Manager'.
Find the app you want to delete and tap on it.
Tap 'Uninstall'.

Beyond Basic Deletion – Ensuring Your Privacy

While the steps above will remove the app from your device, you’ll want to take a few more steps to make sure you clean out any lingering data. This is especially important if the app had access to sensitive information, such as your location or personal contacts.

1. Revoke Permissions

Before deleting an app, go to your device's settings and revoke all permissions granted to the app. This includes access to your camera, microphone, location, contacts, and more. Why? Because even if you delete the app, it may have stored some of this information and could potentially share it with third parties.

2. Clear App Data

On Android devices, you can clear app data before uninstalling. This ensures that all local data associated with the app is removed, and can help prevent the app from leaving any remnants on your device.

3. Check Connected Accounts

Some apps require you to create an account or link to existing ones (like Facebook or Google). Make sure to unlink these accounts or delete your app-specific account before uninstalling.

4. Update Privacy Settings

If you've used the app to log into other services, update your privacy settings on those platforms and consider changing passwords. This can include social media, banking, or any other accounts that may have been linked to the app.

5. Check Cloud Storage

Some apps store data in the cloud. Check the app's website or your cloud storage accounts to ensure all associated data is deleted. You’d be surprised that some apps continue to store data even after being uninstalled.

6. Restart Your Device

After completing the above steps, restart your device to ensure that all changes have been applied and any remaining fragments of the app have been removed.

The Importance of Regular App Audits

Regularly auditing the apps on your device is a good privacy practice. Consider:

Do you still use the app?
Does it have access to sensitive information it doesn't need?
Is there a more privacy-friendly alternative?
Regularly reviewing and deleting unnecessary apps reduces your digital footprint and minimizes potential security risks.

Hidden Risks of Keeping Unused Apps

Keeping unused apps on your device can pose several risks:

Security Vulnerabilities: Outdated apps can have security flaws that hackers can exploit. These vulnerabilities can compromise sensitive information on your device.
Data Collection: Some apps continue to collect data even when not in use. This data may run processes in the background, draining your battery and slowing down your device's performance.
Storage Space: Unused apps take up storage space on your device, which can limit the amount of storage available for new apps or important files.

By regularly auditing and removing unused apps, you can reduce these risks and maintain better control over your personal data and device performance.

More Than Just Digital Housekeeping

Deleting an app from your smartphone is more than just digital housekeeping – it's an key, ongoing step in managing your privacy and security. By following these steps and regularly auditing your apps, you're taking proactive measures to protect your personal information.

Remember, in the digital world, less is often more. The fewer unnecessary apps you have, the smaller your potential attack surface for cybercriminals.

At Makios Technology, we're committed to helping you navigate the complex world of digital privacy and security. Whether it's managing your apps or protecting your broader digital footprint, we're here to provide the expertise and tools you need to stay safe online.

Learn more about how Makios Technology can help secure your digital life.

Happy 10th Anniversary Alex!

Tue, 30 Jul 2024 18:46:47 GMT

In the ever-changing world of IT, where technology and trends evolve rapidly, consistency and dedication are essential qualities. Today, we are delighted to celebrate someone who exemplifies these traits in all aspects of her work. Over the last ten years, Alex has been a cornerstone of our team, contributing not only her skillset but also her unwavering commitment and dedication.

Her journey with us has been marked by numerous achievements, but it's her everyday actions that truly define her legacy. Alex has a unique talent for understanding the complexities of our projects and the needs of our clients, ensuring that every task is handled with precision and care. Her dedication and professionalism inspire the team daily.

“Nobody could have ever told me when I started here that I would come to love this company and each individual like family.

I feel honored to work with such an amazing group of people. I look forward to coming into work each day, to the challenges and new experiences that each day brings.

I love coming to work for a group of amazing folks that encourage, not just professional, but also personal growth. I cannot imagine being in a better place at this time in my live, and I'm very grateful to everyone,” s aid Alex

As we celebrate her tenth anniversary, we express our deepest gratitude for her dedication and hard work. Alex's journey is a testament to the profound impact one person can have on an entire organization. Her resilience and dedication over the past ten years have been a source of inspiration for us and remind us of the value of perseverance and commitment.

What's Quishing (QR Code Phishing)?

iflores@makios.com (Ivan Flores) — Wed, 24 Jul 2024 18:57:18 GMT

Learn about how to protect yourself and your business from the latest evolution in phishing attacks.

Every day, hackers and nefarious actors are launching attacks on data infrastructure – attempting to probe weaknesses and steal sensitive information.

An early iteration of hacking included the “phishing” attack, which involved luring users to click on a malicious link or open an infected attachment. However, as security measures have improved and people become more aware of these attacks, hackers have had to evolve their tactics.

One emerging threat that's gaining traction is " quishing " - a clever combination of QR codes and phishing. This technique is particularly dangerous because it bypasses many traditional email security measures – and can be easily executed with a simple sticker or poster.

What Is Quishing

Quishing, or QR code phishing, is one of the more sophisticated (yet simple) social engineering attacks that uses QR codes to deceive recipients into visiting malicious websites.

QR codes have been around for a while, but really came into prominence during the COVID-19 pandemic as a way to make contactless payments and access menus at restaurants. They’ve come to hold the same place in business as barcodes – allowing you to scan and access information quickly and accurately.

But hackers have found a way to exploit this technology for their own malicious purposes. By placing a QR code in an email, unsuspecting victims can easily scan it and be directed to a fake website or prompted to enter personal information.

This method is especially dangerous because many people trust QR codes and assume they are safe.

How Does Quishing Work in Emails?

Email Quishing is a unique form of phishing, using QR codes as the bait. It typically starts with a malicious email containing a QR code image. The email will often be disguised as a legitimate message from a trusted source, such as a bank or company.

The Lure: Attackers send emails that appear to be from trusted sources, such as HR departments, financial institutions, or well-known brands.
The Hook: Instead of including a suspicious link, the email contains a QR code with instructions on how to scan it for important information.
The Trap: When scanned, the QR code directs the victim to a fake website designed to steal credentials or personal information.

Once the victim enters their information, the attackers can use it for identity theft or financial fraud.

This type of attack often targets busy professionals who may not have time to carefully inspect every email they receive. The use of QR codes adds a sense of legitimacy and urgency, making it more likely for someone to fall for the scam.

Why Quishing is Dangerous

Bypasses Email Security: Most email security tools can't effectively scan or block QR codes, making this attack vector particularly stealthy.
Exploits Mobile Vulnerabilities: Users often scan QR codes with their personal mobile devices, which may have fewer security measures than corporate computers.
Creates a False Sense of Security: Many people assume QR codes are inherently safe, lowering their guard against potential threats.
Difficult to Detect: Unlike traditional phishing emails, there are no visible suspicious links for users to scrutinize.

Quishing & Executives

One element that has stood out has been how email quishing attacks target executives at companies more than any other type of employee.

Recent research indicates that 27% of QR code attacks in the fourth quarter were fraudulent notifications regarding MFA, and about 21% were deceptive alerts concerning a shared document.

Why the focus on executives? With two and multi-factor authentication now widespread, attackers are adjusting their tactics to try and obtain single-use codes from high-level executives.

By targeting individuals in leadership positions, hackers can potentially gain access to sensitive company information or networks. Plus, many executives have busy schedules and receive a large volume of emails daily. This can make it easier for them to overlook suspicious messages or not take the necessary precautions when interacting with QR codes.

Tips for Protecting Your Business from Quishing

Employee Education

Conduct regular training sessions to teach staff about the dangers of quishing and how to identify suspicious emails. Rather than only relying on tools and software to block attacks, educate your employees to be the first line of defense against quishing attempts.

Enable Multi-Factor Authentication (MFA)

While not foolproof, MFA adds an extra layer of security even if credentials are compromised. Again, knowing how to differentiate between a quishing attack and a legitimate login request is key.

Establish Clear Policies

Create guidelines for handling QR codes in business communications and encourage employees to verify the sender through other channels before scanning any codes. Emails, in particular, should include a warning to never enter personal information through a QR code.

Keep Software Updated

Ensure all devices, especially mobile ones, have the latest security patches and updates installed. If you can stop cyberattacks before they happen, it is a much easier and more effective solution than trying to recover from one.

Stay Ahead of the Curve with Makios Technology

As quishing and other sophisticated cyber threats continue to grow and adapt to security efforts, it's important for your businesses to stay informed and protected. Our team of cybersecurity professionals can help you implement robust defenses against threats like quishing.

We offer comprehensive security assessments, tailored employee training programs, and cutting-edge tools to keep your business safe from the latest cyber threats. Don't wait for a quishing attack to compromise your sensitive data or financial assets. Contact Makios Technology today to learn how we can fortify your digital defenses and give you peace of mind against the worst attacks out there.

What is Wi-Fi 7? (Features & How It Will Help You)

ndesmet@makios.com (Nils Desmet) — Fri, 12 Jul 2024 21:35:51 GMT

Having fast and reliable internet is more important than ever. From streaming movies to video conferencing, our daily activities depend on strong Wi-Fi connections.

Wi-Fi technology has evolved over the years to meet these growing demands. The latest development in this technology is Wi-Fi 7, promising even faster speeds and better performance.

This guide will explore what Wi-Fi 7 is, its features, and how it can enhance your internet experience.

What is Wi-Fi 7?

Wi-Fi 7 is the newest standard in wireless internet technology, officially known as IEEE 802.11be. It follows Wi-Fi 6 and brings significant improvements in speed, capacity, and efficiency.

This new version of Wi-Fi aims to deliver faster internet connections, lower latency, and better performance in crowded areas with many connected devices. It’s designed to handle the increasing demands of modern internet use. From high-definition video streaming to faster internet speeds for remote workers.

Features of Wi-Fi 7

Wi-Fi 7 comes with several exciting features that set it apart from previous Wi-Fi standards:

Higher Data Rates: Wi-Fi 7 offers significantly higher data rates, reaching up to 46 Gbps. This means faster download and upload speeds, allowing you to transfer large files and stream high-quality videos without buffering.
Lower Latency: One of the key improvements in Wi-Fi 7 is reduced latency. This means quicker response times for real-time applications like video conferencing.
Enhanced Capacity: Wi-Fi 7 is designed to perform well in environments with many connected devices. It uses advanced technologies to manage multiple connections efficiently, ensuring stable performance even in crowded areas like offices and public spaces.
Improved Efficiency: Wi-Fi 7 introduces improved network efficiency such as Multi-Link Operation (MLO) and Enhanced Channel Utilization. These technologies help to optimize the use of available bandwidth.
Compatibility: Wi-Fi 7 is backward compatible with previous Wi-Fi standards, meaning it can work with older devices while still providing improved performance for newer devices. This ensures a smooth transition as you upgrade your network hardware.

These features make Wi-Fi 7 a powerful tool for enhancing your internet experience. It provides faster, more reliable connections for all your online activities.

How Wi-Fi 7 Will Help You

Wi-Fi 7 brings numerous benefits to different types of users:

Home Users: Enjoy faster streaming of HD and 4K videos, seamless internet browsing, and easier computer usage for remote workers. Wi-Fi 7’s enhanced capacity ensures multiple family members can connect their devices without experiencing slowdowns.
Business Users: Improve productivity with faster and more reliable internet connections. Wi-Fi 7 is ideal for environments with many connected devices, such as offices, where stable and high-speed internet is crucial for efficient operations.
Tech Enthusiasts: Stay ahead of the curve with the latest in wireless technology. Wi-Fi 7 provides the advanced features and high performance that tech-savvy users crave.
Education and Remote Work: Benefit from better online learning and remote work experiences with higher speeds and lower latency. Wi-Fi 7 ensures that video calls, virtual classrooms, and collaborative projects run smoothly.

Pros and Cons of Wi-Fi 7

Pros

Faster Internet Speeds: Wi-Fi 7 offers much higher data rates, allowing for faster downloads, smoother streaming, and quicker file transfers.
Better Performance in Crowded Areas: Enhanced capacity means Wi-Fi 7 can handle multiple devices more effectively, making it ideal for busy households and offices.
Lower Latency: Reduced latency improves real-time applications like video conferencing, making them more responsive.
Improved Energy Efficiency: Wi-Fi 7 includes features that optimize power usage, which can extend the battery life of connected devices.
Backward Compatibility: Wi-Fi 7 works with older Wi-Fi standards, ensuring that your current devices can still connect while you upgrade your network.

Cons

Higher Cost: New Wi-Fi 7 routers and devices will likely be more expensive than their predecessors, which might be a barrier for some users.
Compatibility Issues: While Wi-Fi 7 is backward compatible, older devices won’t be able to take full advantage of its new features.
Limited Availability: Initially, Wi-Fi 7 products will be less common, and it might take time for widespread adoption and availability.
Overkill for Average Users: For those with basic internet needs, the advanced features of Wi-Fi 7 might be more than necessary. This makes earlier, more affordable standards sufficient.

Introducing the Cambium Networks X7-35x Wi-Fi 7 Indoor Access Point

The Cambium Networks X7-35x Wi-Fi 7 Indoor Access Point is a cutting-edge device designed to harness the full potential of Wi-Fi 7 technology. Here’s what makes it stand out:

The X7-35x features the latest Wi-Fi 7 technology, offering unparalleled speed, capacity, and efficiency. It’s built to provide exceptional performance in both home and business environments.

With support for higher data rates and lower latency, the X7-35x ensures that your internet connection is fast and responsive. Whether you’re streaming videos or working from home, this access point delivers superior performance.

The X7-35x is perfect for various scenarios, from busy households with many connected devices to bustling office spaces that require stable and high-speed internet. It’s also an excellent choice for tech enthusiasts who want the best in wireless connectivity.

Users of the X7-35x have praised its reliability, speed, and ease of setup. Many have noted significant improvements in their internet performance, particularly in environments with high device density.

With the Cambium Networks X7-35x Wi-Fi 7 Indoor Access Point, you’re investing in a future-proof solution that offers the best in wireless technology. It’s a smart choice for anyone looking to enhance their internet experience with the latest and greatest in Wi-Fi standards.

Here at Makios, our team can assist with setting up and optimizing Cambium's router. Feel free to contact us for more information on this option.

Setting Up and Optimizing Your Wi-Fi 7 Network

Setting up a Wi-Fi 7 network is straightforward, but optimizing it for the best performance requires a few extra steps. Here’s a guide to get you started:

Choose the Right Location: Place your Wi-Fi 7 router or access point in a central location. Avoid placing it near walls or metal objects that could interfere with the signal. A higher position, like on a shelf, can improve coverage.
Connect and Configure: Follow the manufacturer's instructions to connect your Wi-Fi 7 router to your modem. Use the setup software or app to configure your network settings. Make sure to set a strong, unique password to protect your network.
Update Firmware: Check for firmware updates regularly. Install them to ensure your router has the latest security features and performance enhancements.
Optimize Channel Settings: Wi-Fi 7 can use multiple channels to avoid congestion. Use the router’s settings to select the best channels or let it automatically choose the least crowded ones.
Enable Quality of Service (QoS): QoS settings prioritize traffic for different data types like streaming. Configuring QoS can ensure your most important activities get the bandwidth they need.
Monitor and Adjust: Use network monitoring tools to keep an eye on your network’s performance. Adjust settings as needed to maintain optimal performance.

Future of Wi-Fi Technology

The future of Wi-Fi technology looks bright with continuous advancements aimed at meeting the ever-growing demands for faster, more reliable wireless connectivity.

In the future, Wi-Fi 7 is expected to work seamlessly with 5G networks, providing even greater speeds and more reliable connections. This integration will support a new era of mobile and fixed wireless communications.

As Internet of Things (IoT) gadgets become more common, Wi-Fi technology will evolve to support the increasing number of connected devices. This will offer improved network management and security features.

Future Wi-Fi standards will likely include more advanced security protocols to protect against evolving cyber threats. This will be crucial for maintaining the integrity and privacy of our increasingly connected lives.

Innovations in Wi-Fi technology will continue to improve coverage. This will make it easier to get strong, reliable connections in every corner of your home or office.

As technology advances, we can expect Wi-Fi to deliver even faster speeds and lower latency Especially for high-bandwidth applications like virtual reality, augmented reality, and other advanced apps.

Wi-Fi 7 is just the beginning of these exciting developments. Technology is paving the way for a future where wireless connectivity is faster, more reliable, and more secure than ever before.

By keeping up with these trends, you can ensure that your network remains at the cutting edge of technology.

Embracing the Next Generation of Wi-Fi

Wi-Fi 7 represents a significant leap forward in wireless technology, offering faster speeds, lower latency, and enhanced capacity. These improvements make it an excellent choice for homes, businesses, and tech enthusiasts looking to future-proof their internet connectivity.

The Cambium Networks X7-35x Wi-Fi 7 Indoor Access Point is a prime example of how to harness the power of Wi-Fi 7. Its state-of-the-art features ensure you get the best possible performance. Whether you’re streaming, working from home, or managing a busy office environment.

Take the leap into the future of Wi-Fi and enjoy the enhanced connectivity that Wi-Fi 7 has to offer. Get in touch with us if you need assistance with your Cambium router.

A Guide to Essential Microsoft 365 Enterprise Apps

Tue, 02 Jul 2024 22:59:21 GMT

Considering a Microsoft 365 subscription for you and your team? Here are the apps you’ll want to know about as you navigate the 365 ecosystem.

Microsoft 365 has created a nice niche in the business world, providing a comprehensive suite of tools and services for organizations to collaborate, communicate, and manage their workflows. Best of all, each integrates with the others well – allowing teams to connect and collaborate seamlessly.

But if you aren’t sure which apps best fit your needs in the 365 ecosystem, we’ve broken down the top ones you’ll want to learn and master to get the most from your investment.

SharePoint

First off is SharePoint – the HQ of data and documents within 365. SharePoint is more than just a document storage system. It's a versatile platform that allows you to create, share, and manage content across your organization. With SharePoint, you can:

Build internal websites for team collaboration
Organize and store documents with advanced search capabilities
Create workflows to automate business processes
Enhance knowledge sharing with wikis and blogs

Whether you're a small team or a large enterprise, SharePoint provides the tools to keep everyone connected and information easily accessible.

Whiteboard

Sometimes, collaborating on a blank document isn’t quite enough. Microsoft Whiteboard brings the collaborative power of a physical whiteboard into the digital realm. This freeform canvas is perfect for:

Virtual brainstorming sessions
Project planning and visualization
Teaching and training scenarios
Sketching out ideas with digital ink

With support for pen, touch, and keyboard input, Whiteboard adapts to your preferred way of working, making creative collaboration a breeze.

Stream

Have you ever wished you could share videos and send them to your team without having to go through the hassle of downloading and attaching a file? That's where Stream comes in.

Share recorded meetings and presentations
Create training videos and tutorials
Build a searchable video library for your organization
Engage employees with live events

This is perfect for training or demonstrating processes, troubleshooting technical issues, or simply sharing updates and announcements. Plus, it plays well with the other tools in the system.

Bookings

When you have a revolving door of meetings, you need a way to keep everyone on the same page. And if you’re already working and living in 365, why not book and schedule meetings there as well?

Microsoft Bookings provides a user-friendly scheduling system that allows you to:

Create a custom booking page for clients
Manage staff availability and schedules
Send automatic confirmations and reminders
Integrate with your Outlook calendar

Forms

Here’s one of our favorites, and it often goes underappreciated. Microsoft Forms simplifies the process of collecting data and feedback. Whether you're creating surveys, quizzes, or polls, Forms offers:

Easy-to-use templates and customization options
Real-time response tracking and analytics
Integration with Excel for deeper data analysis
Accessibility features for inclusive data collection

Sway

Slide decks, presentations, and reports are a staple in any business setting. But creating them can be time-consuming and require design skills. Sway takes your presentations to the next level, allowing you to create interactive reports and stories:

Design visually appealing layouts with minimal effort
Incorporate various media types (text, images, videos)
Collaborate with team members in real-time
Share your creations with a simple link

Planner

Want a way to bring all of your data into one place to keep track of your todos and schedule? Keep your team organized and on track with Microsoft Planner . The Planner app helps you to:

Create plans and organize work into buckets
Assign tasks and set due dates
Share files and collaborate on deliverables
Track progress with charts and status updates

Planner integrates with other Microsoft 365 apps, ensuring your task management is connected to your broader workflow, and will even send you notifications to keep you on top of your tasks.

To Do

Building off the same productivity goals of Planner, Microsoft To Do is your personal task manager, helping you stay organized across work and life. With To Do, users can create and manage lists and stay connected with projects:

Create and manage task lists
Set reminders and due dates
Prioritize important tasks
Collaborate on shared lists

Loop

Microsoft Loop is a unique app that stands out in the 365 ecosystem for its ability to bring teams together and facilitate collaboration. It combines the best features of email, chat, and document collaboration into one platform, making it easy for teams to communicate and collaborate on projects. With Loop, users can:

Create flexible components that update in real-time
Organize your work in shared workspaces
Bring together people, apps, and information in one place
Adapt to your team's unique workflow

Clipchamp

With Clipchamp , creating and editing professional-looking videos is within reach for everyone. This user-friendly tool offers:

An intuitive interface for video editing
A library of stock footage, audio, and images
Templates for quick video creation
Easy sharing and exporting options

Clipchamp is one of the best tools for creating short promotional videos, social media content, or even full-length videos for a variety of use cases. And best of all, you don’t need a ton of editing or filming expertise to get the hang of it.

Visio

What if you need to bring your data to a visual level? Microsoft Visio helps you simplify and communicate complex information through diagrams and visual representations. With Visio, you can:

Create flowcharts, org charts, and network diagrams
Use pre-built templates and shapes for various industries
Collaborate on diagrams in real-time
Integrate data to create dynamic visualizations

Visio is an invaluable tool for anyone who needs to explain complex systems or processes visually – such as business plans, technical diagrams, or project workflows. And with easy sharing and exporting options, you can easily present your ideas to others using text, audio, and images all in one place.

Navigate the Microsoft 365 Ecosystem with Makios Technology

With such a diverse array of powerful tools, getting the most out of Microsoft 365 can seem daunting. At Makios Technology , we are committed to helping you and your team learn how best to use these tools to streamline your workflow and enhance collaboration.

Understand which apps are best suited for your specific needs
Implement and customize Microsoft 365 tools for your organization
Train your team to use these apps effectively
Develop strategies to maximize productivity and collaboration

Don't let the potential of Microsoft 365 go untapped. Contact us today to learn how we can help you navigate the 365 ecosystem and transform the way your team works.

Makios Technology is Moving to a New Location

Fri, 28 Jun 2024 19:11:35 GMT

After two years of operating from separate physical locations due to our team's growth, our administrative and sales teams have been working apart from our technical team. Despite this physical separation, our communication and collaboration have remained strong, ensuring that our clients continue to receive the high level of service they expect from us.

Our new location, strategically situated closer to I-10, has proven highly beneficial. This strategic advantage not only makes our team's commute easier but also enhances our ability to connect with clients and partners in the area. The proximity to major transportation routes has significantly improved our responsiveness and efficiency in handling client needs and inquiries.

Soon, after these two years of separation, our entire team will be reunited under one roof. This move marks a significant milestone as we look forward to the increased synergy and cohesion that a unified workspace will bring. Integrating our administrative, sales, and technical teams in a single location will streamline our operations, reduce any delays caused by physical distance, and foster a more dynamic and collaborative work environment.

This means even better service for our clients. The closer proximity of our team members will enhance our ability to innovate and quickly address any challenges. We are confident that this change will improve efficiency and provide more effective solutions, ultimately benefiting our clients.

As we prepare for this exciting transition, we want to reassure our clients that we remain committed to maintaining the high standards of service that they have come to rely on. We are eager to leverage the advantages of our new location to continue delivering exceptional results and building stronger relationships with our clients. We appreciate your continued support and trust in our team.

How to Present Like a Pro in Teams + PowerPoint

Tue, 18 Jun 2024 14:21:27 GMT

Knock that next presentation out of the park by mastering these key parts of the Teams & PowerPoint platforms.

So, you’ve been tasked with presenting a sales pitch to the next client - with half the team in-office and the rest remote. And while you know the ins and outs of your product, you aren’t sure if you’ve quite mastered the messaging.

Luckily, Teams & PowerPoint have got your back. You’ve likely used these platforms for virtual meetings and presentations before, but did you know there are features baked into them that can really elevate your presentation game?

To help you out, let’s cover some tips and tricks on how to present like a pro using Teams & PowerPoint.

Mastering PowerPoint Live in Teams

PowerPoint Live in Teams is your secret weapon for delivering engaging presentations. This feature combines the best of PowerPoint with the collaboration capabilities of Teams, creating an inclusive experience for both presenter and audience.

Getting Started with PowerPoint Live

To begin your presentation:

Join your Teams meeting
Click the 'Share' button in the meeting controls
Under the PowerPoint Live section, select your PowerPoint file
If you don't see your file, click 'Browse OneDrive' or 'Browse my computer' to locate it

Once your presentation is active, you'll see a unique presenter view that allows you to control your slides while staying connected with your audience.

Customizing Your Presenter View

Take advantage of the customizable presenter view:

Click on 'More options' (the three dots) in your presenter view
Select 'Show presenter view' if it's not already visible
Arrange your notes, upcoming slides, and audience view to suit your presentation style

Navigate Like a Pro

Smooth navigation is key to a polished presentation. Master these techniques to move through your slides effortlessly.

Using the Thumbnail Strip

The thumbnail strip provides a quick overview of your presentation:

Look for the strip of slide thumbnails at the bottom of your presenter view
Click on any thumbnail to jump directly to that slide
Use this to quickly navigate to specific parts of your presentation during Q&A or discussions

Allow Viewers to Access Links Within Your Presentation

Do you have a website or external resource you want to share with your audience? With PowerPoint Live, you can place links that attendees can interact with directly – allowing them to see resources without you sharing your screen.

Navigation Arrows

Don't forget the basics:

Use the left and right navigation arrows to move forward and backward through your slides
These are typically located at the bottom of your presenter's view

Engage Your Audience Like Never Before

Audience engagement is crucial in virtual presentations. PowerPoint Live offers several tools to keep your viewers involved.

Staying Connected with Your Audience

To maintain audience connection:

Toggle the Chat feature on or off to view audience messages
Look for the Chat icon in your presenter view
Click to show or hide the chat panel
Monitor audience reactions and raised hands in real-time
These will appear in your presenter view as they occur
Use the 'Layout' options to change how the live camera feed looks on screen
Click on 'Layout' in your presenter view
Select options like Standout or Cameo to customize your appearance

Using Annotation Tools

Highlight key points during your presentation:

Look for the annotation tools in your presenter view
Select from options like Laser pointer, Pen, Highlighter, or Eraser
Use these to draw attention to specific areas of your slides in real-time

Personalize Your Presentation Style

Making your presentation uniquely yours is easier than ever with PowerPoint Live. Let's explore some features that can help you stand out.

Using Cameo to Integrate Your Video Feed

Cameo allows you to seamlessly blend your video feed into your slides:

Open your PowerPoint presentation before starting the Teams meeting
Go to the 'Insert' tab in PowerPoint
Click on 'Cameo'
Choose where you want your video to appear on the slide
During your presentation in Teams, your live video will be displayed in that location

Optimizing Your Audio

Ensure your voice comes through clearly:

Before your presentation, click on the three dots (...) next to your video feed in Teams
Select 'Audio settings'
Under 'Noise suppression,' choose the ‘on’ or ‘off’ option to toggle between styles

Optimize for Your Audience

PowerPoint Live offers features to enhance the audience experience. Make sure to inform your audience about these options at the beginning of your presentation.

Independent Navigation for Audience Members

Let your audience know they can:

Use the navigation arrows at the bottom of their view to move through slides independently
Click 'Sync to Presenter' to return to your current slide at any time

Translation and Accessibility Options

Inform your audience about these helpful features:

To translate slides:

Select 'More options' (three dots) below the current slide
Choose 'Translate slides'
Select from one of 19 available languages

For improved visibility:

Select 'More options' (three dots)
Choose 'View slides in high contrast'

Zoom and Pan Features

Audience members can focus on details without affecting others:

To zoom in or out:

Use pinch gestures on a touchpad
Hold Ctrl and scroll with the mouse wheel
Use the + and - keys

To pan around a zoomed slide:

Click and drag with the mouse
Use arrow keys
On touch devices, use one finger to drag

Maximize Visual Impact

PowerPoint Live offers high-fidelity visuals that make your slides truly shine. Here's how to make the most of it:

Use high-quality images and graphics in your slides
Take advantage of smooth animations and transitions
Remember that PowerPoint Live requires less bandwidth than screen sharing, resulting in crisper text and smoother animations

Become The Master of Presentations with Makios Technology!

By mastering these advanced features and tools, you'll not only deliver more polished presentations but also be prepared for any situation that arises. Remember, the key is to use these tools in service of your message, not to overshadow it.

With practice, you'll develop a presentation style that seamlessly integrates these powerful features, making your virtual presentations as impactful as in-person ones.

Want more great tips like this? Make sure to follow Makios Technology to learn more about Microsoft Teams, PowerPoint, and other essential tools for digital work.

If you don't have a Microsoft 365 subscription, Makios Technology can help you get set up with the tools you need to deliver professional presentations. Contact us to learn more about how we can support your virtual presentation needs.

Exploring Business Phone Numbers: Types, Benefits, and Selection

ndesmet@makios.com (Nils Desmet) — Thu, 13 Jun 2024 14:16:27 GMT

In the world of business, communication is key.

The business phone number is one of the most vital tools for this communication.

However, not all business phone numbers are created equal. There are different types, each with its benefits and considerations.

The options can seem overwhelming, from local and toll-free numbers to vanity numbers.

Yet, choosing the right business phone number can significantly impact your company. It can enhance your brand, improve customer service, and even boost your marketing efforts.

This guide will explore the different types of business phone numbers and their benefits. We will also delve into features like auto attendants and discuss how to choose the best number for your business.

Whether you're a startup founder, a business owner, or an IT decision-maker, this guide will provide you with the knowledge you need to make an informed decision about your business phone number.

Understanding Business Phone Numbers

A business phone number is more than just a string of digits. It's a direct line of communication between your company and your customers, partners, and stakeholders.

Unlike personal phone numbers, business phone numbers are designed to cater to the needs of a company. They often come with advanced features like call forwarding, auto attendants, and voicemail-to-email services. These features can help streamline your business operations and improve customer service.

Moreover, having a dedicated business phone number can enhance your company's professionalism. It separates your personal and business communications, ensuring each has a distinct space. This separation helps maintain work-life balance and sends a clear message to your customers that you are a serious and established business.

The Importance of a Dedicated Business Phone Number

A dedicated business phone number is crucial for any company, regardless of size or industry. It's not just about having a separate line for business calls. It's about creating a professional image and enhancing your brand's visibility.

A dedicated business phone number can:

Improve customer trust: Customers often perceive businesses with dedicated phone numbers as more trustworthy and professional.
Enhance brand recognition: A unique business phone number, especially a vanity number, can boost your brand's recall value.
Facilitate business operations: Features like call forwarding, auto attendants, and voicemail-to-email can streamline business communications.

A dedicated business phone number is an investment in your company's image and operational efficiency. It's a small step that can make a big difference in how your business is perceived and runs smoothly.

Different Types of Business Phone Numbers

When it comes to business phone numbers, there's no one-size-fits-all solution. Different types of phone numbers serve various purposes and suit different business needs. Understanding these types can help you make an informed decision.

Here are the main types of business phone numbers:

Local Phone Numbers
Toll-Free Phone Numbers
Vanity Phone Numbers

Each of these types has its unique features and benefits. Let's delve into each one of them.

Local Phone Numbers

Local phone numbers are specific to a particular geographic area. They start with an area code that represents a specific region. For businesses, a local phone number can help establish a local presence.

If your business primarily serves customers in a specific area, a local phone number can make your business appear more accessible and trustworthy to local customers. It can also enhance your local SEO efforts, helping your business rank higher in local search results.

Toll-Free Phone Numbers

Toll-free phone numbers allow customers to call your business without incurring any charges. These numbers typically start with a three-digit code like 800, 888, or 877. They're a great way to encourage customer interaction.

A toll-free number can make your business appear more professional and established. It can also extend your reach beyond local customers, as anyone across the country can call a toll-free number for free.

Vanity Phone Numbers

Vanity phone numbers are toll-free numbers that spell out words or phrases related to your business. For example, 1-800-FLOWERS is a vanity number for a flower delivery company. Vanity numbers are easy to remember, making them a powerful marketing tool.

A vanity number can significantly enhance your brand visibility and recall value. It can also make your business phone number more memorable, making it easier for customers to contact you. A vanity number is a great way to make your business stand out from the competition.

Benefits of Having a Business Phone Number

Having a dedicated business phone number offers numerous benefits. It's about more than just having a separate line for business calls. It's about creating a professional image, enhancing customer service, and leveraging marketing opportunities.

Here are some key benefits of having a business phone number:

Professionalism: A dedicated business phone number makes your business appear more professional. It shows that you take your business seriously and are ready to invest in its growth.

Brand Recognition: A unique business phone number, especially a vanity number, can enhance your brand recognition and make your business more memorable to customers.

Customer Trust: Customers tend to trust businesses with dedicated phone numbers more. It gives them confidence that they can reach out to you whenever needed.

A business phone number is more than just a communication tool. It's a powerful asset that can contribute to your business's success.

Features to Consider When Choosing a Business Phone Number

Choosing a business phone number is not just about the number itself. The features that come with it can significantly affect how you manage your business communications.

Here are some key features to consider:

Call Forwarding: This feature allows you to forward incoming calls to different numbers or devices. It ensures you always attend every business call, even on the go.

Voicemail: A professional voicemail system can help you manage calls when you cannot answer. It can also provide important information to callers when you're out of the office.

Call Recording: This feature helps with training and saves important conversations. It also helps improve customer service by reviewing how calls are handled.

Call Analytics: Analytics can provide valuable insights into your call patterns. It can help you understand peak call times, call durations, and other important metrics.

Auto Attendant: An auto attendant is a virtual receptionist that automatically answers and routes incoming calls. This feature can significantly improve your business's call management.

How to Choose the Right Business Phone Number for Your Company

Choosing the right business phone number is crucial for your company's communication strategy. It's not just about picking a number but about selecting one that aligns with your business goals and customer needs.

Here are some factors to consider:

Business Size and Location: A local phone number might be the best choice if you're a small business serving a local community. A toll-free or international number might be more appropriate for companies with a national or international presence.

Customer Base: Consider where your customers are located. If you have many international customers, an international number can make it easier for them to reach you.

Brand Image: A vanity number can be a great choice if you want to create a memorable brand image. It can make your business more recognizable and easier to remember.

Remember, the right business phone number can enhance your brand image, improve customer service, and even boost your marketing efforts. So, take the time to choose wisely.

Conclusion and Next Steps

Choosing the right business phone number is a crucial decision that can significantly impact your company's success. It's not just about picking a number; it's about selecting a communication tool that aligns with your business goals, enhances your brand, and provides the best customer experience.

Now that you understand the importance of business phone numbers and the factors to consider when choosing one, the next step is to evaluate your options. Consider your business needs, budget, and customer base, and select a phone number that best suits your company. Remember, the right business phone number can be a powerful tool in your business arsenal.

Makios Technology can assist you in meeting your business's specific needs. Get in touch with us or schedule a free 20-minute call to discuss your business phone number requirements.

Should I Allow Employees to Use ChatGPT or Other AI Tools?

ndesmet@makios.com (Nils Desmet) — Tue, 04 Jun 2024 14:22:56 GMT

AI tools like ChatGPT, Microsoft Copilot, and Google Gemini are becoming increasingly popular in the workplace. These tools can help with everything from drafting emails to analyzing data, promising to make our jobs easier and more efficient.

But with great AI power comes great AI responsibility. As businesses consider allowing employees to use AI tools, it’s crucial to weigh the benefits against the potential risks.

This guide explores what ChatGPT, Copilot, and Google Gemini are, their pros and cons, and why having a clear AI policy for your business is essential.

What is ChatGPT?

ChatGPT is an AI language model developed by OpenAI. It can generate human-like text based on the prompts it receives, making it useful for tasks such as writing, answering questions, and even brainstorming ideas.

The model has been trained on a vast amount of internet text, allowing it to understand and generate a wide range of topics and styles.

This training process also means that any data inputted into ChatGPT could potentially be used to further train and improve the model. This raises important questions about privacy and data security.

What is Microsoft Copilot?

Microsoft Copilot is an AI-powered tool integrated into Microsoft 365 applications like Word, Excel, and PowerPoint. It assists users by automating repetitive tasks, providing intelligent suggestions, and enhancing productivity through advanced data analysis and contextual understanding.

Like ChatGPT, Copilot uses vast amounts of data to function effectively, which can include user inputs.

Many features of Copilot can be used in Bing for free.

What is Google Gemini?

Google Gemini is an AI service designed to assist with various tasks across Google's suite of applications, including Google Workspace.

It leverages advanced machine learning to provide contextual suggestions, automate workflows, and improve user efficiency. As with other AI tools, the data entered into Google Gemini can be used to enhance its capabilities.

Gemini is free to use but you will need to create a Google account to use it.

By understanding what these AI tools are and how they function, businesses can better assess their potential benefits and risks. That way, you can make informed decisions regarding their use in the workplace.

Pros of Using AI Tools

AI tools like ChatGPT offer several advantages that can significantly benefit businesses and their employees. Here are some of the key perks:

Increased Efficiency: AI tools can handle repetitive tasks quickly and accurately, freeing up employees to focus on more complex and creative work. For example, ChatGPT can draft reports and emails, Copilot can automate data analysis in Excel, and Google Gemini can streamline workflows in Google Workspace.
Enhanced Creativity: These AI tools can assist in brainstorming sessions, providing fresh ideas and perspectives that employees might not have considered. This can be particularly useful in creative industries like marketing and advertising.
Better Decision Making: AI tools can analyze large datasets much faster than humans, providing insights that can inform business decisions. ChatGPT can help interpret data trends. Copilot can suggest strategies based on data in Microsoft 365 applications and also works with Bing. Google Gemini can forecast outcomes based on historical data.

By leveraging the power of AI, businesses can improve productivity and innovation. But it’s also essential to balance these benefits with an understanding of the potential risks.

Cons of Using AI Tools

While AI tools offer many benefits, they also come with some downsides that businesses need to consider:

Privacy Concerns: When employees use AI tools, they might inadvertently share sensitive company information. This data could be stored or used by the AI for further learning, posing a significant privacy risk. Ensuring that no confidential information is entered into AI tools is crucial.
Security Risks: AI tools can be vulnerable to hacking and data breaches. If a tool is compromised, it could lead to unauthorized access to company data. This risk underscores the importance of using secure, trusted AI platforms and implementing strong security measures.
Dependence on AI: Over-reliance on AI tools can reduce critical thinking and problem-solving skills among employees. While AI can assist with many tasks, it’s essential for employees to retain their ability to think independently. They still need to make decisions without relying solely on AI-generated solutions.

How AI Tools Use Data from Personal Accounts

Learning how AI tools like ChatGPT, Microsoft Copilot, and Google Gemini use data from personal accounts is crucial for maintaining privacy and security.

When users interact with these AI tools, the inputs provided (such as questions, commands, or any other text) are used to generate responses. Here’s how this data usage typically works:

Data Collection for Improvement

ChatGPT, Copilot, and Google Gemini collect and analyze user input to improve their responses. This data helps the AI learn and adapt, making future interactions more accurate and relevant.

But this means that any information entered can be stored and used for further training the model, raising privacy concerns.

Privacy Concerns

Inputting sensitive or confidential information into AI tools can lead to privacy risks.

Since the data is used to train the AI, it can be indirectly stored and potentially accessed in ways not intended by the user. This poses a significant risk for businesses handling sensitive information.

Terms of Service and Data Policies

Each AI tool has specific policies and terms of service that outline how data is handled. Users are typically advised to avoid entering personal, sensitive, or confidential information.

Reviewing and understanding these policies is essential before using AI tools. You can find more details on their data handling practices in the following links:

Use AI Tool Business Plans

For businesses concerned about data privacy, most AI tools offer business or team versions. They are designed not to use business data for training, which ensures that sensitive company information remains confidential.

These business AI tools provide more secure environments for leveraging AI without the associated data risks.

While AI tools can greatly enhance productivity and creativity, it's important to be cautious about the data you type in.

Knowing how your data is used and choosing the right version of the tool can mitigate privacy risks and protect sensitive information.

Importance of an AI Policy

Businesses must have a clear AI policy in place to safely and effectively use AI tools like ChatGPT, Copilot, and Google Gemini. Here’s why:

Defining Clear Guidelines: An AI policy provides clear rules about how AI tools should be used in the workplace. This includes specifying what types of data can be input into the tools and outlining acceptable use cases for each option.
Training and Awareness: Educating employees about the potential risks and benefits of AI tools is crucial. An AI policy should include training programs to ensure that everyone understands how to use these tools safely and responsibly.
Regular Audits and Monitoring: Ongoing monitoring and regular audits are essential to ensure compliance with the AI policy. This helps identify any misuse of AI tools and allows businesses to take corrective actions promptly.

By implementing a comprehensive AI policy, businesses can mitigate the risks associated with AI tools while maximizing their benefits.

Such policies should include components that address data privacy, usage restrictions, and employee accountability. This approach helps create a secure and productive environment where AI tools can be effectively used.

Using AI Tools Safely

To maximize the benefits of AI tools while minimizing risks, businesses should adopt safe usage practices.

Alternatives to Personal AI Tools: Encourage employees to use company-approved AI tools rather than personal ones. Company-approved tools, such as ChatGPT Team, Copilot for Microsoft 365, and Gemini Business / Enterprise, are more likely to meet security and privacy standards.
Best Practices for AI Usage: Establish best practices such as regularly updating AI software, using strong passwords, and implementing multi-factor authentication. These steps help ensure that AI tools are used securely and effectively.

By learning the risks and establishing clear policies and best practices, businesses can harness the power of AI tools. All while safeguarding their data and maintaining a secure work environment.

Examples of AI Policy Components

Creating a comprehensive AI policy is crucial for guiding the safe and effective use of AI tools in your business. Here are some essential components to consider:

Data Privacy Measures: Clearly outline what types of data can and cannot be entered into AI tools. Specify that sensitive or confidential information should never be used with AI services unless they are specifically designed to handle such data securely, like ChatGPT Team, Microsoft Copilot, and Google Gemini.
Usage Restrictions: Define the acceptable use cases for AI tools. For instance, AI can be used for drafting emails or generating reports, but not for making final decisions on financial transactions or handling personal customer data.
Employee Accountability: Establish protocols for monitoring AI tool usage and hold employees accountable for following the policy.
Training Programs: Implement training sessions to educate employees on the safe and ethical use of AI tools. Ensure that everyone understands the potential risks and the importance of adhering to the policy.
Incident Response Plan: Develop a plan for responding to incidents involving AI tools, such as data breaches or misuse. This plan should include steps for mitigating damage, notifying affected parties, and preventing future occurrences.

By integrating these components into your AI policy, you can ensure AI tools like ChatGPT, Copilot, and Gemini are used safely and effectively within your organization.

Balancing Innovation and Security with AI in the Workplace

As AI tools become increasingly integrated into the workplace, businesses must strike a balance between leveraging these innovations and ensuring data security.

While the benefits of AI are substantial, they also come with risks that can’t be ignored.

By implementing a robust AI policy, training employees, and choosing secure AI solutions like secure business plans, your team can enjoy the advantages of AI while protecting their sensitive information.

The keys to successful AI integration are vigilance and education. Stay informed about the latest AI developments and maintain a strong focus on security and privacy. That way, your business can confidently navigate the evolving landscape of digital tools.

Balancing innovation with security ensures that companies can harness the full potential of AI without compromising their integrity or the trust of their stakeholders.

Keep Your Company Safe from Improper AI Use

As AI tools like ChatGPT gradually become more involved in everyday life and business, ensure you have proper precautions in place. Learn how these tools work and how they use data. This will help you keep yourself and your assets protected.

Want more cybersecurity tips? Make sure you keep up with the Makios blog!

References: ChatGPT , Copilot , Google

Chris Celebrates His 8th Anniversary

Thu, 30 May 2024 23:04:47 GMT

This month, our Makios Technology family celebrated a remarkable milestone with Chris, one of our dedicated system administrators, marking his 8th work anniversary with us!

Chris' journey with Makios Technology started as an intern, where his passion for learning and unwavering dedication quickly set him apart. His transformation from intern to seasoned system administrator has been truly inspiring.

Beyond his technical prowess, Chris brings a unique charm to our team. His unexpected sense of humor never fails to brighten the room and uplift spirits.

As a system administrator, Chris consistently demonstrates his expertise and reliability. His calm, problem-solving approach has seen him tackle numerous technical challenges, ensuring that our and our clients' systems run smoothly and efficiently. His contributions have been invaluable to our success, and we are incredibly grateful for all he does.

“It has been 8 long years working with Makios Technology. 8 years of solving problems for our clients and improving myself to further ensure that problems can be crushed, and service runs smoother than butter. My passion to provide solutions to our clients' problems still burns bright after these 8 years and I am happy to continue providing that service for 8 more years to come. I'll happily be strapping myself in for more fun and wacky times with Makios to ensure that everyone that we work with is happy and satisfied.” Said, Chris

Chris's commitment to excellence has made him a cherished member of the Makios Technology family. We are immensely proud of his achievements and eagerly anticipate many more years of collaboration and success together.

Makios Partners with Xerox to Deliver Leading Office Solutions

Mon, 20 May 2024 23:01:24 GMT

Makios Technology is thrilled to announce our new partnership with Xerox as solution provider.

This collaboration allows us to provide our clients with the most advanced office solutions designed to enhance business efficiency and performance across various industries, including Healthcare, Engineering, Construction, Education, Legal, and more.

Xerox's innovative products and technologies align perfectly with our mission to help businesses optimize operations and stay ahead in a market where rising costs often undercut innovation.

With a wide range of Xerox devices now available through Makios Technology, we can better serve the unique needs of each industry we support.

Healthcare

In the healthcare sector, efficient document management and secure information sharing are critical. Xerox's AltaLink C8155 A3 Color Multifunction Printer is an ideal solution for busy healthcare offices, offering high-speed printing and scanning capabilities (up to 55ppm), a monthly duty cycle of up to 300,000 pages, and secure firmware that is continuously checked with whitelisting protection.

The Share Patient Information app on this device provides better ways for care staff to share information securely, while the Xerox® Workflow Central solution enables medical staff to easily redact, translate, or convert documents as needed.

Engineering and Construction

For engineering and construction firms, Xerox's B235 A4 B&W Multifunction Printer is a perfect fit for on-site offices or compact workspaces. With print speeds up to 36ppm and standard automatic two-sided printing, this device helps streamline document workflows.

The VersaLink C7125 A3 Color Multifunction Printer is another excellent option, offering heavier paper weights (up to 256 gsm) for a wider range of output applications, such as blueprints or project proposals.

Education

Educational institutions can benefit from Xerox's B310 A4 B&W Printer, which delivers high-speed printing (up to 42ppm) and mobile-ready features like Apple AirPrint, Mopria, and Wi-Fi connectivity.

For larger workgroups, the VersaLink C400 A4 Color Printer offers a 5-inch capacitive color touchscreen and a standard 700-sheet paper capacity, making it easy to manage and produce high-quality educational materials.

Legal

Law firms require secure and efficient document management solutions, and Xerox's C315 A4 Color Multifunctional Printer is an excellent choice for compact legal offices. With print speeds up to 35ppm and scan speeds up to 50ipm, this device helps streamline document workflows.

The VersaLink B405 A4 B&W Multifunction Printer is another great option, featuring a 60-sheet Reversing Automatic Document Feeder (RADF) and a 5-inch capacitive color touchscreen for easy navigation.

A Continuation of Our Commitment to Security & Sustainability

Across all industries, Xerox's ConnectKey Technology ensures the highest levels of security, keeping devices and data safe and secure. This technology enables easy integration with both in-house and cloud-based solutions, allowing businesses to work seamlessly across multiple devices and locations.

Makios Technology's partnership with Xerox also aligns with our commitment to sustainability. Xerox has been recognized as one of the world's most sustainable corporations by Corporate Knights' Global 100, and the company is working towards achieving net zero emissions by 2040 through innovative solutions and energy-efficient products.

Beyond industry-specific solutions, Makios Technology now offers Xerox® Workplace Cloud, a cloud-based solution that enables businesses to manage and control every printer at every location, even across multiple networks. This solution is easy to set up and use, making it ideal for businesses with limited access to IT resources.

Ready To Enhance Your Operations? Let Makios Technology Help!

As a trusted technology partner, Makios Technology is dedicated to helping businesses optimize their operations and achieve their goals through cutting-edge solutions. Our partnership with Xerox enables us to deliver the most advanced office solutions to our clients, backed by our exceptional support and expertise.

To learn more about how Makios Technology and Xerox can help your business succeed, contact us today to schedule a consultation. Our team of experts will work closely with you to understand your unique needs and develop a customized solution that drives efficiency, productivity, and growth.

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What is a Passkey? (And How Does It Work?)

ndesmet@makios.com (Nils Desmet) — Tue, 14 May 2024 23:00:30 GMT

As technology evolves, so does the way we secure our online activities. One of the latest advancements in digital security is the passkey, a tool designed to make logging in both easier and safer than ever before.

In this guide, we'll dive deep into what a passkey is, how it differs from traditional passwords, and why major tech platforms are quickly adopting this technology.

Understanding passkeys is essential for anyone who uses the internet as they promise a future with fewer password hassles and improved security.

What is a Passkey?

A passkey is a form of user authentication that could soon replace the traditional password. Passkeys work by using a unique digital key stored on your device that automatically verifies your identity to websites and apps.

This method simplifies the login process and enhances security as there's nothing for you to type or for hackers to steal. Passkeys are part of a broader shift towards more secure and user-friendly authentication methods, aligning with modern digital security needs.

The Difference Between a Passkey and a Password

Understanding the key differences between a passkey and a password is crucial in appreciating the advancements passkeys offer:

Security: Passkeys are more secure than passwords because they rely on cryptographic techniques that pair your device with the service you're accessing. This means there's no actual "secret" like a password that could be exposed in a data breach.
Convenience: With passkeys, the need to remember and type passwords is eliminated. Your device handles the authentication for you, usually requiring just a fingerprint or face scan to access your accounts.
Phishing Resistance: Passkeys do not require you to input anything that can be intercepted or stolen through deceptive means like phishing emails. They are naturally more resistant to these phishing attacks.

Passkeys represent a significant leap forward in both security and usability. They address many of the inherent weaknesses of passwords, offering a more robust and user-friendly way to protect your online accounts.

The adoption of passkeys could mark the beginning of the end for the traditional password.

Popular Websites that Support Passkeys

As the digital world embraces more secure and user-friendly authentication methods, several popular websites have already started supporting passkeys.

This move shows a commitment to improving user experience and security across the internet. Here are some of the major platforms where you can use passkeys:

Adobe: Known for creative software, Adobe now allows users to access their accounts more securely with passkeys.
Amazon and Apple iCloud: Two giants in their fields, both offer passkey support. They simplify secure access to a vast array of services and products.
Google and Microsoft: These tech leaders are pushing forward the adoption of passkeys, enhancing security for their wide range of services including email and gaming.
PayPal and Shopify: For e-commerce, security is paramount. Passkeys provide an extra layer of protection for transactions.
Social Media Platforms like LinkedIn and TikTok: These sites support passkeys to help protect personal and professional data from unauthorized access.
Gaming Platforms like PlayStation, XBOX, and Nintendo: Gamers can secure their game purchases and online play more effectively with passkeys.
Transportation Services like Uber: Ensuring secure and quick login to manage rides and payments.
Communication Services like WhatsApp: Securing messages with simpler and stronger authentication methods.

These platforms adopting passkeys indicate a significant shift towards improving how we secure and access our online identities. They’re setting a standard that others are likely to follow.

How Does a Passkey Work?

Understanding how a passkey works helps in appreciating its advantages over traditional passwords.

Device-Based Security: When you create a passkey, it's tied to your account and to the device you are using. This connection uses public key cryptography, which is a highly secure method of protecting data.
Authentication Process:
When you attempt to log in to a service, the website or app requests authentication.
Your device then confirms your identity, usually through a biometric check (like a fingerprint or facial recognition) or a local PIN.
Once your identity is confirmed, your device sends a "signature" to the service. This signature is created using the private key stored securely on your device.
Server Verification: The service checks this signature using the public key that it has on file for your account. If the keys match, your login is authenticated without ever having to send a password over the internet.

This process ensures that your login credentials remain secure. Your identity is verified both by something you have (your device) and something you know (a PIN) or are (biometric data).

It cuts down the risk of stolen passwords and reduces the threat of phishing, making your online interactions safer and more straightforward. Passkeys streamline the login experience while significantly boosting security. They’re an excellent example of how modern technology can enhance convenience and protection.

How to Use Passkeys

Using passkeys is straightforward and designed to make your online interactions simpler and safer. Here’s how you can start using passkeys:

1. Check Compatibility

First, ensure that the website or app you're using supports passkey authentication. This information is usually available in the security settings of your account.

2. Set Up Your Device

On your device, go to the security settings and look for options that allow you to manage passkeys. Follow the prompts to create a passkey. This usually involves verifying your identity with a fingerprint, facial recognition, or a PIN.

3. Link Your Account

Connect your device with your online account. This step will often be guided by the service once you choose to use a passkey for logging in. You might need to confirm your identity again to finalize the linking process.

4. Use Your Passkey

The next time you log in, the website or app will communicate with your device. Simply authenticate with your biometric data or PIN when prompted, and your device will take care of the rest.

Why Should You Use a Passkey?

Passkeys offer several compelling advantages over traditional passwords:

Enhanced Security: Since passkeys use advanced cryptography and are unique to your device, they are much harder to steal or replicate than passwords. This reduces the risk of account breaches.
Simpler Experience: Forget the hassle of remembering and typing different passwords. With passkeys, logging in can be as easy as a quick biometric scan.
Less Phishing Risk: Passkeys do not require you to input sensitive information that could be captured by phishing schemes. They protect you from one of the most common cyber threats.

Potential Security Implications of Passkeys

While passkeys are a significant step forward in digital security, understanding their implications is essential:

Device Dependence: Your passkey is tied to your device. So if the device is lost or compromised, accessing your accounts could become complicated. It's important to have backup access methods in place.
Privacy Considerations: While passkeys increase security, they also raise questions about privacy regarding biometric data. Ensuring this data is stored securely and used ethically is crucial.
Broad Adoption Challenges: For passkeys to effectively enhance security across the board, wide adoption across platforms and user education are necessary. Users need to understand how to use them and trust the technology.

By transitioning to passkeys, users can enjoy a more secure and streamlined login experience. This technology continues to evolve and gain acceptance. It could significantly alter the landscape of online security, making our digital lives easier and safer.

Future of Passkeys

The future of passkeys looks promising as they are set to revolutionize how we secure our online identities. As technology advances, we can expect passkeys to become more integrated into our everyday digital activities. Here’s what might be on the horizon:

Wider Adoption: More websites and apps are likely to support passkeys as their benefits become more widely recognized. This wider adoption will further streamline how we access online services, making passkeys a common standard for digital authentication.
Improved Technology: Innovations in technology could make passkeys even more secure and easier to use. For example, enhanced biometric scanners and smarter device synchronization could reduce the chances of unauthorized access and make the user experience even smoother.
Integration with Emerging Tech: As new technologies like the Internet of Things (IoT) and smart home devices grow, passkeys could play a crucial role in managing access across a broader range of devices and platforms.

Embracing the Next Stage of Digital Security with Passkeys

As we move further into a digital-dominated era, the need for robust yet user-friendly security solutions becomes critical. Passkeys represent a significant step forward in meeting this need. They offer a more secure, convenient alternative to the traditional password.

By adopting passkeys, individuals and businesses can protect their digital identities more effectively, reducing the risk of data breaches and cyberattacks.

The future of digital security is bright with the advent of passkeys, promising a safer and more seamless online experience for everyone. Embracing this technology today means being prepared for the security demands of tomorrow.

Want to learn more? Check out other articles from Makios !

How to Protect Your Digital Identity with a Password Manager

iflores@makios.com (Ivan Flores) — Thu, 02 May 2024 22:58:25 GMT

When was the last time you changed your passwords? Whether you’re an individual or an enterprise, passwords hold the line for your digital identity. With cyberattacks reaching a startling high, it’s more important than ever to protect your online accounts with strong, unique passwords.

Yet many need help keeping their passwords straight. As logins continue to increase the number of unique characters and numbers you need to include, it can be difficult to create and remember multiple secure passwords.

A shocking 59% of US adults use easily guessed names or birthdays in their passwords—with the most common being “12345”! This lax security led to nearly 24 billion passwords being leaked by hackers in 2022.

One of the best ways to keep your passwords organized and secure is with a password manager . A cloud-based password management system allows you to store all of your passwords in one central location, accessible from any device with an internet connection.

Why Use a Password Manager?

Password manager software helps you create, store, and manage strong, unique passwords for all your online accounts. When we rely on numerous online services for work, communication, and entertainment, managing passwords has become nearly impossible. Fortunately, a password manager can help.

Improve security: One of the most significant advantages of using a password manager is the enhanced security it provides. In 2022 alone, 24 billion passwords were leaked by hacks .

Many people tend to use weak, easily guessable passwords or reuse the same password across multiple accounts, making them vulnerable to cyber-attacks. A password manager helps you generate strong, random passwords for each account, making it much harder for hackers to guess or crack your credentials.

How To Make The Most Of A Password Manager

Step 1: Choosing the Right Password Manager

Before you start using a password manager, you’ll want to make sure you find the best one for your specific use case. There are a variety of different options out there, from free to paid, and some even offer additional features like secure storage for documents and autofill capabilities. Do your research and choose one that fits your needs and budget.

Here are some of the most important aspects to look for as you shop around for password manager solutions:

Look for strong encryption (AES-256): Ensure the password manager uses robust encryption like AES-256 to protect your data from unauthorized access. Encryption uses various complex algorithms to encode data, making it virtually impossible for hackers to decipher.

Two-factor authentication (2FA): This added layer of security requires users to verify their identity in two ways before gaining access to their accounts. This could include a password, a fingerprint scan, an SMS code, and a biometric scan. 2FA is highly recommended for anyone using a password manager, as it adds an extra barrier against potential attacks.

Cross-platform compatibility: Make sure your password manager works on all the devices and platforms you use regularly. If you have a mix of Macs, PCs, and mobile devices, look for a solution that is compatible with all of them.

Password generator: One key feature of a good password manager is the ability to generate strong, unique passwords for each account. These passwords should be complex and random, making them nearly impossible for hackers to decipher.

Secure storage: Password managers use encryption to store your login information securely. Look for a password manager that uses advanced encryption methods such as AES-256 or Blowfish to keep your data safe from prying eyes.

Cloud syncing: If you use multiple devices, it's important to choose a password manager that offers cloud syncing. This allows you to access your login information from any device with an internet connection, ensuring you always have the most up-to-date credentials.

Step 2: Setting Up Your Password Manager

Once you’ve chosen a password manager, you’ll want to take the time to set it up properly. Remember, you’re putting all of your most sensitive information into this tool, so it’s important to take the necessary steps to protect it!

Create a strong, unique master password: Your master password is the key to your password vault, so it's crucial to create a strong, unique password that is not used for any other account. Use a combination of uppercase and lowercase letters, numbers, and special characters, and make it long and complex.

Enable two-factor or multi-factor authentication: As we stated above, if your password manager has two or multi-factor authentication features, now is the time to set those up. This typically involves entering a one-time code sent to your phone or email in addition to your master password. Make sure to give as much thought to your authentication process as you do your passwords!

Import existing passwords or start fresh: If you already have a collection of passwords, import them into your new password manager to keep everything organized in one place.

But what if you have a mess of passwords saved in various browsers or spreadsheets? It might be best to start fresh and create new passwords for all of your accounts. This will ensure you have a strong, unique password for each account rather than reusing the same ones.

Step 3: Tips for Using Your Password Manager Effectively

Generate new strong, random passwords regularly

One key benefit of a password manager is its ability to generate strong, random passwords that are nearly impossible to guess or crack. Use this feature to ensure maximum security when creating a new online account. Even if you feel it is unnecessary to create a new password, it is always better to err on the side of caution and generate a new one.

Organize your passwords by category or type

As you create more accounts and save them in your password manager, it can become overwhelming to keep track of everything. That's why it's important to organize your passwords in a way that makes sense to you. You could categorize them by type (e.g., social media, banking, shopping) or by level of importance.

Sync your password manager across devices

With the rise of technology, we are constantly accessing our accounts from multiple devices such as phones, tablets, and laptops. Make sure your password manager is synced across all of these devices so you always have access to your passwords when needed.

Autofill login credentials on websites and apps

Most password managers offer a convenient autofill feature that automatically populates your login credentials on websites and apps, saving you the hassle of manually entering them each time. Just watch out for any security warnings when using autofill, as it may not be secure on all websites.

Common Password Manager Questions

Should I share my master password with anyone else?

Naturally, you’ll want to make sure at least one other entity has the ability to access your password manager in case something happens to you. This could be a trusted family member, friend, or even a designated digital executor. However, it is important to carefully consider who you share your master password with and make sure they are responsible enough to handle such sensitive information.

Can I store other sensitive information in my password manager?

While it may seem convenient to keep all your personal information in one place, storing any other sensitive information in your password manager is not recommended. This includes credit card numbers, social security numbers, or bank account details. It's best to stick with using your password manager solely for storing login credentials.

How often should I change my passwords?

It's generally recommended to change your passwords every 3-6 months. However, with the use of a password manager, this task becomes much easier as you can generate and store complex, unique passwords for each account. Some password managers even have a feature that will alert you when it's time to change a password.

Get Peace of Mind with How Makios Cloud Security for Passwords

At Makios Technology, we understand the importance of password security. That's why we've partnered with a leading password management solution to offer Makios Cloud Security for Passwords.

Makios Cloud Security for Passwords is a powerful, user-friendly password manager that helps you create, store, and manage strong passwords for all your online accounts. With features like AES-256 encryption, two-factor authentication, and cross-platform compatibility, it provides the security and convenience you need to protect your digital identity.

Secure password sharing: Safely share passwords with family, friends, or colleagues without compromising security.
Dark web monitoring: Receive alerts if your credentials are found on the dark web, allowing you to take action quickly.
Secure file storage: Store sensitive documents and files in your encrypted vault for added protection.

By choosing Makios Cloud Security for Passwords, you gain access to a top-tier password management solution and benefit from the expertise and support of the Makios Technology team. Our cybersecurity specialists are dedicated to helping you safeguard your digital identity and protect your sensitive information from cyber threats.

Don't leave your online security to chance. Invest in a robust password manager like Makios Cloud Security for Passwords and take a proactive step towards protecting your digital identity. Contact Makios Technology today to learn how we can help you secure your online accounts and sensitive information.

Get Started

References: EXPLODING TOPICS , norton

What is a BEC Attack? (And How to Prevent Them)

ndesmet@makios.com (Nils Desmet) — Thu, 25 Apr 2024 22:03:49 GMT

As emails zip back and forth across the internet, sneaky cyber threats are constantly lurking in the shadows. One of these threats is called Business Email Compromise, or BEC for short.

BEC attacks trick companies into sending money or sharing private info without even realizing they’re being scammed.

In this guide, we’ll dive deep into the world of BEC scams. We will uncover what they are, the different types, and how to stand guard against these digital tricksters.

What is BEC?

Business Email Compromise (BEC) is a type of cyber scam that targets companies using email fraud. It’s not your typical spam email about winning a lottery.

BEC attacks are clever and cunning. They’re designed to trick even the smartest and most cautious employees.

Scammers pretend to be someone you trust. They could act like your boss, a co-worker, or a business partner, asking you to wire money or send sensitive information.

The goal? To steal money or valuable data from businesses. Often, these scammers leave people scratching their heads wondering how they fell for it.

Types of Business Email Compromise You Should Know About

BEC attacks come in different types, each with its own twist. Here are a few you should keep an eye out for:

CEO Fraud: Imagine getting an email from your CEO saying they need a large sum of money wired somewhere urgently. That’s CEO fraud. It’s a fake but it looks real enough to trick you into acting fast, without thinking twice.
Bogus Invoice Scheme: This one’s like receiving a bill from a company you know and work with. Except the bill is fake. It is sent by scammers hoping you’ll just pay it without checking its authenticity.
Account Compromise: In this scenario, someone’s work email gets hijacked. Then, it’s used to request payments or sensitive info from others within the company.
Data Theft: When it comes to data theft BEC scams, attackers aren’t after cash. They want confidential info, targeting departments like HR or finance. They try to grab personal or financial data about the employees or the business.

Knowing these types of BEC scams can help businesses stay alert and protect themselves from falling victim to these increasingly common and costly attacks.

Who is at Risk of BEC Attacks?

Think of BEC attacks like a net cast wide into the ocean that aims to catch any fish, big or small. No business is too large or too small to fall victim to BEC attacks.

From giant corporations that span the globe to the small mom-and-pop shop at the corner of your street. Everyone is a target.

Industries that deal with lots of suppliers or regularly perform wire transfers tend to be the main targets of these cyber sharks. This could include industries like manufacturing, finance, and healthcare.

But in reality, any company that uses email can find itself in the jaws of BEC. It’s all about staying vigilant.

BEC attackers are always looking for their next victim.

How Do BEC Attacks Work?

BEC attacks are well-planned and often follow the same general steps. Here’s how these scammers try to get you:

Step 1: Research

The attacker picks their target and starts gathering information. They might look at company websites, social media, or any public records to learn about the company’s dealings.

They’ll also find details about its employees and even the way they communicate.

Step 2: Impersonation

Armed with information, the scammer takes on a new identity.

They might pretend to be the CEO, a trusted vendor, or even a co-worker. This is where the scam begins to take shape.

Step 3: Crafting the Email

With a fake identity ready, the attacker crafts an email. This isn’t just any email—it’s designed to mimic the tone, style, and even the signature of the person they’re impersonating, making it look as real as possible.

Step 4: The Request

This is the heart of the BEC attack. The email will usually ask for something urgent such as a wire transfer, sensitive information, or access to confidential systems.

It’s all made to seem very pressing, playing on the victim’s sense of duty or fear of disappointing a superior.

Step 5: The Steal

If the victim falls for the scam and follows through on the request, the attacker makes their move. Money is transferred, information is handed over, or access is given.

Just like that, the scam is complete.

Each step of a BEC attack is carefully thought out to exploit trust, authority, and the routine nature of business communications.

Recognizing these steps can help individuals and companies spot BEC attempts before they become successful attacks.

Why Are BEC Attacks Dangerous?

BEC attacks are like silent alarms. They don’t come with a loud bang or a clear warning sign, making them extremely dangerous.

Here’s why:

Financial Losses : The most immediate threat of a BEC attack is the financial hit a company can take. Imagine sending thousands, or even millions, of dollars to a scammer, thinking you’re paying a vendor. That money is often impossible to get back.
Damage to Reputation: Trust is hard to earn and easy to lose. If word gets out that a company fell for a BEC scam, customers and partners might question how safe their information and money are with that company.
Legal and Compliance Issues: Depending on the information lost or the nature of the financial transactions, companies might find themselves in hot water with regulators, facing fines or sanctions.
Emotional and Morale Impact: Falling victim to a BEC attack can be a demoralizing experience for the team involved. It can create an atmosphere of mistrust and paranoia.

BEC attacks target the very foundation of business operations. Negatively impacting trust in communication.

This makes them particularly dangerous and damaging on multiple levels.

How Do I Improve BEC Detection?

Detecting BEC attacks is all about looking for clues and questioning things that seem out of place. Here’s how you can sharpen your detective skills:

Educate Your Team : Knowledge is power. Teach your team about BEC scams. Let them know what to look out for like urgent financial requests or emails asking for sensitive information.
Verify Requests: If you get an email asking for money or information, take a moment to verify it. A quick phone call or face-to-face chat with the person who supposedly sent the email can reveal a lot.
Use Email Filters: Many email systems can be set up to spot potential BEC attempts, flagging emails from outside the company that pretend to be from executives or employees.
Monitor Email Habits: Keep an eye on the normal email habits of your team. If someone’s sending style suddenly changes, it could be a sign their account has been compromised.
Implement Multi-Factor Authentication (MFA): MFA adds an extra layer of security, making it harder for scammers to access your company’s email accounts. Even if they manage to get a password.

Improving BEC detection is about staying alert, questioning things that don’t seem right, and using the right tools to stop these scams before they can do damage.

It’s a team effort that requires everyone to play their part.

Protect Against BEC Attacks with Makios Technology

In the fight against BEC attacks, Makios Technology offers powerful tools and services designed to shield your business from these email threats.

Here’s how Makios Technology can help:

Advanced Email Security: Makios provides top-notch email security features that catch and filter out suspicious emails. It’s like having a highly trained guard dog that barks whenever a stranger comes too close to your digital doorstep.
Employee Training Programs: Knowledge is your best defense. Makios offers training programs to teach your team how to recognize and respond to BEC attempts. It’s like giving everyone in your company their own detective badge.
Regular Security Audits: With Makios, you can have regular check-ups on your company’s email security health.

Partnering with Makios Technology means you’re not facing the threat of BEC attacks alone. You have a team of experts armed with the latest tools and knowledge to keep your business safe.

Fortify Your Business Against BEC Scams

BEC attacks are a serious threat. But with the right preparation and partners like Makios Technology, you can protect your business from these digital dangers. Be proactive, stay alert, and work together to keep the gates locked tight against cyber threats.

If you want to make sure you’re protecting your company from BEC scams, get in touch with Makios Technology today!

Danielle: Voted Nerd of the Quarter!

Wed, 17 Apr 2024 15:54:54 GMT

At Makios Technology, we pride ourselves on having a diverse and talented team. And one of our rising stars is Danielle, our exceptional junior developer.

From the moment she joined us, Danielle has shown an incredible determination to excel in her role. She has tackled every software challenge with enthusiasm and dedication, always striving to find innovative solutions.

Working closely with our CEO, Nils, Danielle has brought numerous ideas to life. Her creativity and technical skills have been instrumental in developing apps that significantly enhance our company's efficiency.

Her hard work and contributions have not gone unnoticed. In fact, her colleagues across departments have recognized her as the "Nerd of the Quarter," a testament to her excellence and impact on our team.

We are incredibly proud of Danielle for her incredible achievements. Her passion, talent, and drive inspire us, and we cannot wait to see all she will accomplish in the future.

So, congratulations once again, Danielle, on this well-deserved award! We are grateful to have you on our team and look forward to many more successes together. Keep shining bright, Nerd of the Quarter!

Domain Management 101: A Beginner's Guide

ndesmet@makios.com (Nils Desmet) — Wed, 10 Apr 2024 22:03:27 GMT

When you registered your domain name, did you consider how you would manage it in the long run? Many business owners don't give much thought to domain management until something goes wrong.

But the truth is that properly managing your domain is critical to maintaining your online presence, protecting your brand, and avoiding costly issues down the road. Think of it as the foundation of your online business – if it's not solid, everything else can easily crumble.

Let's take a close look at the importance of domain management and what you can do to ensure your online presence is secure and thriving - and how Makios Domain Management can play a role in helping you achieve that.

What is Domain Management?

Domain management is the process of overseeing and maintaining all aspects of your domain name, including registration, renewal, security, and DNS configuration. It's about ensuring that your domain remains properly registered and configured to point to your website and other online services.

Domain management involves several different elements, and it's essential to understand each one well to manage your domain effectively.

Domain Registration

The first step in domain management is registering your domain name. This involves choosing an available name, purchasing it from a registrar, and providing contact information for the registrant, administrative contact, technical contact, and billing contact.

Registration typically includes a registration fee that covers the initial purchase and a set period of time (usually one to ten years) during which you have exclusive rights to use that domain name.

Renewal

After your initial registration period is up, you'll need to renew your domain name to ensure it remains active. If you fail to renew on time, your domain may become available for someone else to register, putting your online presence at risk.

It's essential to keep track of your domain renewal dates and ensure that you renew in a timely manner to maintain ownership of your domain name.

Security

Domain security is also crucial for effective domain management. With cyber threats constantly evolving, it's critical to take steps to protect your domain from potential hackers or malicious actors. These measures may include implementing strong passwords, enabling two-factor authentication, and regularly monitoring your domain for suspicious activity.

Some registrars also offer additional security features, such as Domain Locking or DNSSEC (Domain Name System Security Extensions), to protect your domain.

DNS Configuration

DNS (Domain Name System) translates human-readable domain names into IP addresses that computers can understand. As a domain owner, it's essential to manage your DNS configuration correctly to ensure your website and email services are functioning correctly.

This may involve setting up different types of records, such as A records for pointing your domain to a specific IP address or MX records for directing emails to the correct mail server. Understanding how these records work and regularly reviewing and updating them as needed is vital.

Managing Multiple Domains

If you have multiple domain names, it's essential to have a system in place to manage them effectively. This may include keeping track of renewal dates, DNS configurations, and any additional services or features associated with each domain.

Some registrars also offer bulk management tools, allowing you to make changes or updates to all your domains simultaneously. It's crucial to keep organized and stay on top of all your domains to avoid any potential issues or lapses in ownership.

Why Does Proper Domain Management Matter?

Your domain name is the foundation of your online identity. It's how customers find you online, and it's a crucial part of your brand. Mismanaging your domain can lead to a host of problems.

Expiration and Loss of Ownership

If you fail to renew your domain on time, you risk losing it entirely. Once your domain expires, it can be difficult and expensive to recover, and in some cases, it may be snapped up by someone else, such as a competitor or domain squatter. And when they know just how much a domain name is worth to you, they may even try to ransom it back at a high price.

Website and Email Downtime

Incorrect DNS configurations or failure to renew your domain can also lead to website and email downtime. This can result in lost sales, missed opportunities, and damage to your online reputation. It's crucial to regularly check and update your domain's settings to avoid any interruptions in service.

Costly Redemption Fees

If your domain does expire and you want to reclaim it during the redemption period, you may face significant fees. Depending on the registrar, these fees can sometimes reach tens of thousands of dollars - something you don't want to be surprised with.

Protecting Your Brand and Reputation

In addition to the functional aspects of managing your domain, it's also essential for protecting your brand and reputation. Regularly monitoring your domain can help you catch any attempts at cyber-squatting or unauthorized use of your brand name.

Security Risks

Poor domain management practices, like using weak passwords or not keeping contact information up to date, can leave your domain vulnerable to hijacking and other security threats. The last thing you want is for your website to be hacked or taken over by someone else.

How Makios Helps

At Makios, we understand the crucial role domain management plays in your online success. That's why we offer our comprehensive Cloud Management for Domains service. Here's how we can help:

Timely Renewals: We make sure your domain is always renewed on time, so you never have to worry about expiration or redemption fees.
Brand Protection: We help you maintain control over your domain, protecting your brand identity and legal trademarks.
Added Security: When you entrust your domain management to Makios Technology, we keep it separate from your direct control. This extra layer of separation acts as a safeguard. Even if your email gets compromised, hackers won't be able to directly access and hijack your domain.
Peace of Mind: With Makios handling your domain management, you can focus on running your business, knowing that your domain is in good hands.

With Makios, your domain management is on auto-pilot, giving you the confidence and assurance that your online presence is secure and well-maintained. Don't let poor domain management put your brand reputation at risk – trust Makios Technology to handle it for you.

Put Your Domain Management on AutoPilot with Makios Technology

Domain management is a critical aspect of your online presence that shouldn't be overlooked. The risks of mismanagement are simply too high - from losing your domain entirely to incurring substantial costs and damaging your brand.

At Makios Technology, our Cloud Management for Domains service is designed to give you the peace of mind that comes with knowing your domain is secure, protected, and always under control. Don't wait until a problem arises - ensure your domain is properly managed with Makios.

Is the Poly Voyager Free 60+ UC The World’s Best Headset?

ndesmet@makios.com (Nils Desmet) — Tue, 02 Apr 2024 22:03:17 GMT

Finding the perfect wireless earbuds can be a daunting task, especially when you're constantly on the go and need reliable audio for both work and play. Many of us have faced the common struggles of poor sound quality, uncomfortable fit, and limited battery life when searching for the ideal earbuds. Poly, a leader in audio and video solutions, has recognized these pain points and created the Voyager Free 60+ UC wireless earbuds to address them.

The Voyager Free 60+ UC is designed to provide a seamless and immersive audio experience, whether you're in the middle of a conference call or enjoying your favorite playlist. With sleek design, advanced features, and exceptional sound quality, these earbuds aim to alleviate the frustrations often encountered when searching for the perfect wireless audio companion.

Poly has leveraged its expertise in audio technology to create earbuds that cater to the needs of professionals and audio enthusiasts alike. The Voyager Free 60+ UC promises to deliver a comfortable fit, reliable connectivity, and impressive battery life, ensuring that you can stay connected and productive throughout your day without any audio interruptions.

What Sets the Voyager Free 60+ Apart?

Touchscreen Charging Case

The Voyager Free 60+ UC comes with a convenient touchscreen charging case, available in both carbon black and white sand. The intuitive touchscreen interface allows you to effortlessly control your earbuds and keep an eye on the battery life, eliminating the guesswork often associated with wireless earbuds.

Dual Connectivity

Flexibility is key when it comes to wireless earbuds, and the Voyager Free 60+ UC delivers just that. You can easily connect your earbuds to your smartphone via Bluetooth or to your computer using the included USB-A adapter or USB-C cable.

This dual connectivity feature ensures that you can seamlessly switch between devices, making it ideal for professionals who need to alternate between work and personal audio.

Seamless UC Integration

The "UC" in Voyager Free 60+ UC stands for Unified Communications, which means these earbuds are designed to work seamlessly with popular communication platforms like Microsoft Teams, Zoom, Google Meet, and Google Voice.

With a single touch, you can answer calls, mute or unmute your microphone, and control your audio settings directly from your earbuds. This feature makes the Voyager Free 60+ UC the perfect tool for remote work and virtual meetings, so you can communicate effectively while enjoying the freedom the earbuds bring!

Exceptional Sound Quality

One of the most important aspects of any wireless earbuds is sound quality, and the Voyager Free 60+ UC does not disappoint.

These earbuds provide rich, clear audio that enhances your listening experience, whether you're on a conference call or enjoying your favorite tunes. With the Voyager Free 60+ UC, you can say goodbye to muffled or distorted audio and hello to a truly immersive sound.

Noise-Canceling Technology

Background noise can be a major distraction, especially when you're trying to focus on work or enjoy your audio content.

The Voyager Free 60+ UC features advanced noise-canceling technology that effectively blocks out unwanted noise, allowing you to concentrate on what matters most. Whether you're in a bustling office or a noisy coffee shop, these earbuds provide a clear and uninterrupted audio experience.

All-Day Comfort

Comfort is crucial when it comes to wearing earbuds for extended periods, and the Voyager Free 60+ UC has been designed with this in mind.

These earbuds' ergonomic and lightweight design ensures a secure and comfortable fit, even during long hours of use. You can wear them throughout the day without experiencing any discomfort or fatigue, making them the perfect companion for your busy lifestyle.

Long Battery Life

There's nothing more frustrating than having your earbuds run out of power in the middle of an important call or your favorite playlist. With the Voyager Free 60+ UC, you can enjoy up to 8 hours of talk time on a single charge and an additional 10 hours with the charging case. This extended battery life ensures you can stay connected and entertained throughout the day without worrying about constantly recharging your earbuds.

Other Models in the Voyager Free 60 Series:

Voyager Free 60 UC: If you're looking for a more basic option, the Voyager Free 60 UC might be the right fit for you. This model comes with a standard charging case in carbon black and includes a USB-A adapter or USB-C cable for easy connectivity.
Voyager Free 60: For those who prefer a simpler setup, the Voyager Free 60 is the entry-level model in the series. It features a basic charging case in carbon black and uses a USB Type-C to USB Type-C cable for charging and connectivity.

Give the Voyager Free 60+ A Try Today

It can be tough to find a set of wireless earbuds that meets all your needs. But with the Voyager Free 60 Series, you have multiple options, each designed to cater to different preferences and lifestyles.

Whether you're a busy professional constantly on the go or an audio enthusiast seeking the ultimate listening experience, the Poly Voyager Free 60+ UC is worth considering. They’ve been designed to alleviate the frustrations often encountered when searching for the perfect wireless audio companion, providing a seamless and immersive audio experience that adapts to your lifestyle.

So why settle for less when you can have the best? Give the Poly Voyager Free 60+ UC a try and experience the difference for yourself.

Get in touch with us to purchase them for you and your team.

DMARC is Coming, Fast: What You Need to Know

ndesmet@makios.com (Nils Desmet) — Thu, 28 Mar 2024 18:33:42 GMT

With major email service providers like Google and Yahoo setting new DMARC policy requirements for 2024, adopting DMARC has become more crucial than ever. Implementing DMARC involves a detailed process, using tools like DMARC checkers and analyzers for effective email security management. Global trends toward stricter email authentication standards underline the importance of DMARC in ensuring secure and reliable email exchanges in today's digital world.

When you send an email, it can zip around the world in seconds. Keeping our inboxes safe from unwanted guests like spam and phishing attacks is a top priority for businesses.

Enter DMARC, a superhero in the world of email security. It’s coming into the spotlight with big updates in 2024.

This guide dives into what DMARC is, how it works, and why it's becoming a must-have for anyone sending emails. Especially with major email platforms like Google and Yahoo upping their game.

Let's get started on unraveling the mystery of DMARC and how it's set to change the email landscape.

What is DMARC?

DMARC stands for Domain-based Message Authentication, Reporting, and Conformance. Think of it as a security guard for your email domain. The part of your email address that comes after the "@" symbol.

DMARC ensures that emails sent from your domain are legit and not imposters trying to trick people.

It's a set of rules that work with other email validation techniques, making sure that the emails you send (or receive) aren't part of a spam or phishing scam. In simple terms, DMARC is all about verifying that the email's sender is who they claim to be.

It keeps everyone's inboxes a bit safer.

How Does DMARC Work?

DMARC works by using two other email authentication methods called SPF (Sender Policy Framework) and DKIM (DomainKeys Identified Mail).

Here's a breakdown of how it all comes together:

SPF checks if the email was sent from a server that's allowed to send emails for your domain.
DKIM adds a digital signature to your emails. This signature is like a seal of approval that verifies the email hasn't been tampered with on its journey from sender to receiver.
DMARC then steps in to use the results from SPF and DKIM. It checks to make sure everything matches up and follows the rules set by the domain's owner.

If an email passes the DMARC test, it's like getting a green light that the email is good to go.

But if it fails, DMARC policies decide what to do with it. That could mean sending it to the spam folder or rejecting it outright.

Plus, DMARC sends reports back to the domain owners, giving them a heads-up on who's trying to use their domain without permission. This feedback loop is a game-changer. It offers visibility and control over email security like never before.

Why is DMARC Important?

Imagine sending a letter and not knowing if it got to the right person. Or worse, someone else pretending to be you and sending letters in your name.

That's what DMARC helps to prevent in the email world. It's important because it stops bad actors from using your email domain to send scam emails.

This not only protects people from getting tricked but also keeps your domain's good name from being dragged through the mud.

With cyber attacks getting more clever every day, DMARC is like a shield. It keeps both senders and receivers safe from email threats.

Who Can Use DMARC?

The great news is that anyone with an email domain can use DMARC.

Whether you're a big company sending thousands of emails a day, a small business reaching out to your customers, or even schools and nonprofits communicating with your community. DMARC is for you.

It makes sense to protect yourself and those who trust you with their email addresses. So if you have an email domain you want to keep secure, DMARC is definitely something to look into.

Why Use DMARC for Email?

Using DMARC for your email is like putting on a seatbelt before driving. It's a smart way to stay safe.

Here are a few reasons why it's a good idea to use DMARC:

Trust: When your emails are DMARC protected, people know the emails they get from you are really from you. It builds trust, especially if you're running a business.
Less Spam: With DMARC, fewer fake emails from your domain end up in people's inboxes. This means less spam and phishing attacks, making the internet a safer place for everyone.
Better Email Delivery: Emails that pass DMARC checks are more likely to end up in the right inbox, not the spam folder. This is great for businesses making sure their messages are seen.

Benefits of DMARC

DMARC comes with a bunch of advantages that make email communication better and safer.

Here's what you can expect:

Reputation: Keeping your domain's reputation sparkling clean is crucial. DMARC ensures your domain isn't associated with spam or phishing, which is good news for your brand.
Security: By verifying that emails are genuinely from you, DMARC adds an extra layer of security, reducing the risk of someone tricking your customers or friends.
Visibility: DMARC gives you reports on who's sending emails from your domain. It's like having a security camera, letting you see and stop any suspicious activity.
Peace of Mind: Knowing you've taken steps to protect your email domain with DMARC means one less thing to worry about. It's about making sure the digital part of your world is a bit safer.

DMARC is an essential part of keeping email communications clear, trustworthy, and secure.

Whether you're protecting your personal emails or safeguarding your business's reputation, it’s a powerful tool in your cybersecurity arsenal.

Difference Between DMARC and DKIM

When it comes to protecting emails, DMARC and DKIM are both superheroes. But they have different powers.

DKIM (DomainKeys Identified Mail) is like a secret decoder ring. It adds a digital signature to your emails, proving they haven’t been changed since you sent them.

On the other hand, DMARC (Domain-based Message Authentication, Reporting, and Conformance) is like the leader of the team. It uses the powers of DKIM and another tool called SPF to make sure emails are truly from you.

And then tells email providers what to do if they’re not.

While DKIM focuses on keeping the content of emails safe, DMARC takes charge, It makes sure the whole email is trustworthy and decides what to do with the bad ones.

DMARC Best Practices and Tools

Getting DMARC properly is a matter of using the right strategy.

Here are some best practices and tools to help you along the way:

Start with a Plan: First, know what you want DMARC to do for you. It’s like mapping out your route before a big trip.
Use Tools: DMARC checker and DMARC analyzer tools can help you see if your emails are set up correctly.
Monitor Reports: DMARC sends you reports about your emails. It lets you know if there are any problems you need to avoid.
Go Slow: Start with a lenient DMARC policy and then tighten it up. This way, you won’t accidentally block good emails.

How To Implement DMARC

Putting DMARC into action is a step-by-step process.

Here’s how to get started:

Check Your Email Tools: Make sure you're using SPF and DKIM already.
Create a DMARC Record: This is a bit of text that tells email providers your DMARC policy.
Update Your DNS: Add your DMARC record to your DNS (Domain Name System).
Start with a Relaxed Policy: Begin with a policy that doesn’t block emails. This lets you see what’s happening without stopping any mail.
Check Your Reports: Look at the reports DMARC sends to see how your emails are doing.
Adjust as Needed: Change your policy based on what you find in the reports.

Global Trends and Compliance

Using DMARC is more than just a good idea. In many places, it’s becoming the law.

Countries and organizations around the world are making DMARC a must-have to keep email secure. This push for email safety is making the internet a safer place for everyone.

Whether you’re sending a few emails or millions, getting on board with DMARC is a smart (and essential) move.

Safeguarding Your Email with DMARC

DMARC is quickly becoming a pivotal tool in the email security toolkit. It protects your email reputation while also guarding against phishing and spam.

By implementing DMARC (along with understanding how it works with DKIM and SPF) businesses and individuals can significantly enhance their email security posture.

In a world where email threats are evolving, staying informed and adopting robust security practices like DMARC is key to ensuring your communications remain trusted and secure.

Find out how Makios can help you manage these upcoming changes. Get in touch with our expert team today!

What to Know About Microsoft Loop

Wed, 13 Mar 2024 18:33:48 GMT

The rise of "second brains" – digital spaces where we can keep our notes, data, and ideas organized and accessible – has revolutionized the way we work and collaborate. However, as these repositories grow and evolve, keeping everyone on the same page and ensuring that information is always up-to-date can become increasingly challenging. This is where Microsoft Loop comes in.

Microsoft Loop , now generally available to most paying 365 users, is designed to address the challenges of modern work and collaboration by providing a unified, AI-powered platform for teams to think, plan, and create together.

And it couldn’t come at a better time—according to Microsoft's Work Trend Index , 64% of respondents struggle with having the time and energy to do their jobs effectively, while 43% feel disconnected from their company. Loop aims to tackle these issues head-on by reducing the digital debt of constant communication and enabling teams to focus on what matters most: connection and innovation.

What is Microsoft Loop?

At its core, Microsoft Loop is built around the concept of "loops" – cyclical processes of collaboration and iteration that allow teams to refine their ideas and work over time.

By leveraging AI capabilities like Copilot , Loop helps teams brainstorm, organize, and evolve their content more efficiently while ensuring everyone has access to the latest information.

Whether you're working on a complex project plan, brainstorming ideas for a new initiative, or simply trying to stay in sync with your team, Microsoft Loop provides a flexible, intuitive platform for collaboration that integrates seamlessly with the rest of the Microsoft 365 ecosystem.

At the heart of Microsoft Loop are three key components that enable teams to collaborate seamlessly:

Loop components

Loop components are portable pieces of content that can be shared and reused within Teams and Outlook – with new features to come in the days ahead. These components can include things like tables, lists, notes, and even complex items like project plans or status reports.

The real power of Loop components lies in their ability to stay in sync across all the places they're shared. When someone updates a Loop component in one place, those changes are automatically reflected everywhere the component is used. This ensures that everyone is always working with the latest information, reducing the risk of version control issues and communication silos.

Loop pages

Loop pages provide flexible canvases where teams can organize work and collaborate in real time. These pages can combine various types of content, including text, tables, files, and Loop components, allowing teams to create rich, interactive documents that are easy to update and share.

Loop pages are designed to be adaptable to the team's needs, with the ability to easily rearrange content, add or remove sections, and even create custom templates for recurring projects or workflows. This flexibility makes Loop pages ideal for brainstorming sessions, project planning, status reporting, and more.

Loop workspaces

Loop workspaces are shared spaces where teams can collaborate on projects and keep all the relevant information in one place. A workspace can contain multiple Loop pages, files, and other resources related to a specific project or initiative.

Team members can be invited to the workspace to view and edit content, discuss ideas, and track progress. Loop workspaces help to centralize information and keep everyone on the same page, reducing the need for endless email threads or fragmented communication across multiple apps.

Integration with Microsoft 365:

One of the key strengths of Microsoft Loop is its deep integration with other Microsoft 365 apps. This integration allows teams to collaborate seamlessly without switching between tools or platforms. For example:

Loop components can be shared and edited within Microsoft Teams chat or channel messages, making it easy to discuss and refine ideas in ongoing conversations.
Outlook emails can include Loop components, allowing recipients to view and interact with live data without leaving their inbox.

This seamless integration helps to break down silos and streamline workflows, enabling teams to collaborate more efficiently and effectively across the Microsoft 365 ecosystem.

Copilot Comes to Microsoft Loop

One of the most exciting features of Microsoft Loop is its integration with Copilot, an AI-powered assistant that works alongside teams to enhance collaboration and productivity.

Copilot in Loop is designed to help users focus on high-value tasks and creative work by automating routine processes, providing intelligent suggestions, and offering contextual insights.

With Copilot in Loop, teams can:

Collaborate and co-create : Copilot can help team members brainstorm ideas, generate content, and refine their work collaboratively. By offering suggestions, prompts, and even entire drafts based on the context of the conversation, Copilot helps teams to unlock their creative potential and work more efficiently together.
Organize and summarize data: As teams work together in Loop, Copilot can help keep everyone on the same page by generating summaries, creating tables of contents, and even producing code snippets based on natural language prompts.
Analyze and transform content: Copilot can help teams refine and improve their work by offering suggestions for rewriting, formatting, and even translating content.
Access insights and answers: With Copilot in Loop, users can ask questions about the content in their workspaces and receive contextual, AI-generated responses.

Users will need an additional subscription beyond their Microsoft 365 plan to access Copilot in Microsoft Loop. However, for teams looking to improve their collaboration and productivity, the investment in Copilot can pay significant dividends in terms of time saved, quality of work, and overall team effectiveness.

Other New Features and Enhancements

In addition to the core features and Copilot integration, Microsoft has introduced several other enhancements to Loop based on customer feedback and emerging needs:

Kick-starting workspaces with AI-powered content suggestions: Loop can help teams start new projects faster by automatically suggesting relevant content, templates, and resources based on the workspace's context.
Workspace status and activity summaries: Loop provides intelligent summaries of workspace activity, progress, and key milestones, making it easier for team members to stay informed and aligned.
Rule-based notifications with Power Automate integration: Teams can set up custom notifications and workflows based on specific events or conditions in their Loop workspaces, using the power of Microsoft Power Automate.
New Loop component types: Microsoft is continually expanding the types of content that can be integrated into Loop workspaces, with new components like Whiteboard for visual collaboration, Planner for task management, GitHub for code repositories, and more.
Support for eDiscovery and data governance: Loop workspaces and content fully comply with Microsoft's data governance and eDiscovery policies, ensuring that sensitive information remains secure and manageable throughout its lifecycle.

Getting Started with Loop:

Getting started with Microsoft Loop is easy – and is included with paid Microsoft 365 subscriptions, including:

Microsoft 365 Business Standard
Microsoft 365 Business Premium
Microsoft 365 E3
Microsoft 365 E5
Microsoft 365 A3
Microsoft 365 A5

Loop is available as a web app that can be accessed from any browser, simply visit the Loop website and sign in with your Microsoft 365 account. For mobile users, Loop apps are available for iOS and Android devices. They provide on-the-go access to workspaces, pages, and components.

Check out Microsoft Loop – and see how it can revolutionize the way your team collaborates and organizes information. And stay tuned to Makios Technology to learn more about the latest tech and app features for your favorite subscriptions and platforms.

References: Microsoft

Compact Without Compromise – The Dell Precision 3460 SFF

Mon, 04 Mar 2024 19:33:46 GMT

Regardless of your role or stage of life, you know that having a fast and effective computer workstation is key for… well, anything! And when it comes to options on the market today, the Dell Precision 3460 Small Form Factor (SFF) is a compact yet powerful machine designed to meet the demands of professionals across various industries.

This workstation – while not a mobile laptop or tablet – is surprisingly packed with cutting-edge technology and innovative features. This workstation delivers intelligent performance and space-saving design, making it an ideal choice for businesses looking to optimize their workspace without compromising on power.

But is it right for you and your needs? And what businesses would this workstation be best suited for? Let's take a deeper dive into the features and specifications of the Dell Precision 3460 SFF to find out.

A Look Under The Hood

Intelligent Performance for Demanding Workloads

One of the standout features of the Dell Precision 3460 SFF is its impressive processing power and high-performance components. Let’s break down some of the main aspects of the 3460 SFF’s main power features:

Processor options:

Up to 13th Generation Intel Core i9
16 cores (8P+8E)
Clock speed ranging from 1.5 GHz to 5.6 GHz

Graphics cards:

NVIDIA and AMD Pro options
Up to 75W of power

Memory and storage:

Up to 64GB of fast 4800MHz DDR5 RAM
Optional ECC memory for enhanced reliability
Up to three M.2 PCIe SSD slots
Support for up to 20TB of total storage

With such powerful specifications, the Precision 3460 SFF can handle even the most demanding tasks, from complex 3D modeling and rendering to data-intensive simulations.

Built With Productivity and Design in Mind

The Dell Precision 3460 SFF is powerful under the hood and designed with user productivity and comfort in mind. Its compact form factor allows easy integration into various workspaces without sacrificing performance or functionality.

The workstation offers a range of connectivity options to support modern workflows:

Wireless: Wi-Fi 6E and Bluetooth 5.2 with vPro for fast and reliable wireless connectivity
USB: USB 3.2 2x2 20Gbps support for high-speed data transfer and peripherals
Display: Three DisplayPort 1.4 ports with support for up to 8K resolution, ensuring crystal-clear visuals for detailed work

It also features an internal power supply, eliminating the need for an external power brick and reducing clutter in your workspace.

Developed for AI-Powered Performance

Dell has equipped the Precision 3460 SFF with its innovative Dell Optimizer for Precision software, which uses artificial intelligence to learn and respond to your work habits, automatically improving application performance, battery runtime, audio settings, and privacy.

Key features of Dell Optimizer for Precision include:

ExpressResponse: Analyzes your application usage patterns to boost performance when you need it most
Intelligent Audio : Enhances audio quality and reduces background noise for clear communication during meetings and conferences
ExpressCharge: Optimizes battery performance and improves charging speed based on your usage habits
Intelligent Privacy : Protects sensitive data with features like onlooker detection and automatic screen dimming

With Dell Precision Optimizer , the Precision 3460 SFF adapts to your unique work style, ensuring a personalized and optimized experience that maximizes your productivity.

Reliability and Sustainability

The Dell Precision 3460 SFF is engineered with reliability and sustainability in mind, making it a long-lasting and environmentally friendly choice for businesses.

Rigorous testing and certifications ensure that the workstation can withstand the demands of professional use:

ISV Certifications: The Precision 3460 SFF is certified for use with a wide range of professional software applications, guaranteeing compatibility and optimal performance.
MIL-STD Testing: The workstation undergoes rigorous military-standard testing to ensure durability and reliability in challenging work environments.

Who May Benefit from The Precision 3460 SFF?

The Dell Precision 3460 SFF is a versatile workstation that caters to the needs of professionals across a wide range of industries and work types. Its powerful performance, compact design, and customization options make it ideal for businesses of all sizes and sectors.

Engineering and Architecture:

The Precision 3460 SFF's powerful CPU and GPU options enable smooth and efficient 3D modeling, rendering, and simulation for engineers and architects.
The workstation's ample storage and memory capacity makes it easy to handle large CAD files and complex projects.

Video Editing and Multimedia Production:

With its high-performance graphics cards and fast processing capabilities, the Precision 3460 SFF is well-suited for video editing, animation, and visual effects work.
The workstation's support for multiple high-resolution displays makes it easy to manage complex timelines and work with detailed visual content.

Data Science and Analytics:

The Precision 3460 SFF's robust processing power and memory options make it capable of handling large datasets and running complex data analysis and machine learning algorithms.
The workstation's ECC memory option provides an extra layer of reliability for mission-critical data processing tasks.

Software Development and IT:

Developers and IT professionals can benefit from the Precision 3460 SFF's powerful performance and wide range of connectivity options, which support efficient coding, testing, and deployment workflows.
The workstation's compact form factor and compatibility with legacy I/O make integrating into existing IT infrastructures easy.

Healthcare and Medical Research:

The Precision 3460 SFF's processing power and graphics capabilities enable the smooth running of medical imaging software and the visualization of complex medical data.
The workstation's ISV certifications ensure compatibility with industry-specific software, while its reliability and security features protect sensitive patient information.

Finance and Trading:

The Precision 3460 SFF's fast processing speeds and responsive performance make it well-suited for financial modeling, risk analysis, and real-time trading applications.
The workstation's compact design allows for easy deployment in space-constrained trading floors and offices.

Whether you're a creative professional, data scientist, engineer, or business analyst, the Dell Precision 3460 SFF offers the performance, reliability, and flexibility needed to excel in your field.

Is It Right For You?

The Dell Precision 3460 SFF is a testament to Dell's ongoing commitment to excellence in workstation computing. By combining powerful performance, intelligent design, and versatile customization options, this compact workstation delivers a best-in-class computing experience for professionals across various industries.

But is it right for you? If you are looking for a workstation that can handle demanding tasks, such as 3D rendering, complex simulations, or big data analysis, then the Dell Precision 3460 SFF is an ideal choice. With its Intel Core processors and up to 128GB of RAM, this workstation has no problem tackling even the most resource-intensive projects.

Dell continues to innovate and push the boundaries of workstation computing, the Precision 3460 SFF is clearly just the beginning of a new era of intelligent, high-performance computing solutions.

As a Dell partner provider, our team at Makios Technology can help you get your hands on the latest devices – including the Dell Precision 3460 SFF. Contact us!

References: Dell

Is This a Scam? How to Identify and Avoid Online Scammers

ndesmet@makios.com (Nils Desmet) — Wed, 28 Feb 2024 00:33:52 GMT

Are you falling victim to increasingly sophisticated online scams?

In a recent study, one in four individuals fell victim to financial scams said they fell for a scam on social media , and as we spend more and more time online, the risks of encountering a scammer are only increasing. From long-lost relatives appearing in direct messages to offers too good to be true, knowing what's legitimate and a scam can be challenging.

From phishing emails to fake websites to fraudulent online sellers, scammers have many ways to deceive internet users and steal personal information or money. However, with knowledge of common scam tactics and red flags, you can protect yourself online.

In this guide, we'll help you identify potential scams and how to arm yourself with best practices for staying safe on the internet.

Common Online Scams to Watch Out For

Scammers are getting creative – and human (as well as bot) scams operate a variety of cons tailored to take advantage of unsuspecting internet users. Knowing the most prevalent scams can help you recognize and avoid fraudulent schemes.

Phishing Scams

Phishing refers to fraudulent communications that appear to come from a trustworthy source, most commonly via email, text messages, or phone calls. Phishing messages are carefully designed to trick users into sharing sensitive personal information like login credentials, bank account details, social security numbers, etc.

These messages often convey a sense of urgency, demanding immediate action to verify or update an account, reset a password, or correct some system issue. Some phishing scams threaten consequences if the victim does not act quickly by providing the requested info. They take advantage of fear and limited time for reflection to exploit victims.

Phishing content may replicate company logos and messaging or spoof real email accounts. With care, scammers can make fraudulent communications appear legitimate. However, a trained eye can spot subtle inconsistencies, grammar issues, or questionable web addresses that signal a scam.

Fake Websites/Online Stores

Scammers develop online stores and e-commerce sites that mimic legitimate businesses to defraud customers. Products may be advertised at excellent prices to lure bargain hunters into placing orders—but customers soon discover they never receive the items they purchased after payment.

These fake sites are intended to collect payment details for fraudulent charges or shopping cart theft. Often, the sites have limited security protections and do not safely process sensitive financial data. Poor spelling, grammar, loose privacy policies, and dubious contact information lend clues to the illegitimacy of scam storefronts.

Users should not trust an online retailer without HTTPS browser protections for submitting payment info. Be wary of online classifieds or unfamiliar sites with hard-to-believe deals. Do your homework before providing any financial or address information.

Technical Support Scams

Technical support scams trick device users into believing something is wrong with their computer or smartphone.

Suddenly, a pop-up or call warns of a severe technical problem requiring immediate repair assistance. The scammer poses as a support rep from a trusted tech company to persuade victims into granting remote access for supposed repairs or maintenance.

Once granted access, however, the scammer can quietly install malware like keylogging software to harvest sensitive data or hold a computer ransom until extortion fees are paid. Other times, they may trick victims into subscribing to bogus support services for hundreds of dollars annually.

Legitimate technical companies do not use unsolicited pop-up messages or cold-call users with device-issue warnings or threats. Never provide credit card or login access to an unsolicited caller. Confirm a software company's technical support contacts before allowing device access.

Is This a Scam? Red Flags to Watch For

Sometimes, it's just too good to be true. So, how do you know if a particular situation is a scam? While scammers are becoming increasingly sneaky, there are some common red flags that can point to a potential fraud:

A Sense of Urgency

Scammers try to rush targets by creating high-pressure situations that demand immediate action without allowing time for due diligence. Be wary of threats, warnings of dire consequences, or amazing opportunities with tight deadlines. Slow down and carefully evaluate the content.

Constant Requests for Sensitive Information

Legitimate businesses only ask for sensitive information like social security numbers, bank account details, or login credentials with a clear reason that you can confirm directly with the company. Object to providing this info.

Unusual Spelling and Grammar Issues

While no one is perfect, many scammer communications originate overseas. Spelling slipups, poor grammar, awkward phrasing, or overly formal language may indicate scam attempts from non-native speakers.

Inconsistent Details or Withholding Information

As scams fabricate falsehoods, suspicious inconsistencies may emerge in names, dates, and locations over time. Note the details provided and watch for contradictions.

Unsolicited Contacts

Reach out directly to an email sender or company contacting you out of the blue for verification. Many scammers pose as tech support, government agencies, or businesses to appear credible without prior contact.

Payment Demands (Even from Familiar Names)

Immediate payment demands via unusual methods like gift cards, cryptocurrencies, or third-party transfer services should raise red flags. Slow down and reconfirm payment policies with the vendor directly.

Tips to Protect Yourself from Scams

While scammers employ increasingly clever tricks, there are precautions we all must take to guard personal and financial information online:

Never act immediately based solely on unsolicited contacts or messages. Verify legitimacy directly with the company, even if the message appears credible.
Do not provide sensitive personal information to unverified parties. Real companies will not request things like Social Security numbers out of the blue.
Carefully inspect URLs for misspellings or subtle differences. Many scammer sites mimic real URLs.
Get protected online. Install comprehensive security software to block potential malware and phishing attempts via email or suspicious websites.
Be alert to irregular payment requests like prepaid gift cards, wire transfers, or cryptocurrency. Legitimate firms generally cannot accept these.
Do your due diligence! Search online company reviews and complaints before providing new website payment information or address details to ship purchases.
Stay aware of unexpected "crises." Reject cold calls demanding immediate remote computer access to fix questionable issues detected. Confirm directly with software vendors.

Staying vigilant to potential warning signs of a scam and verifying requests protects from releasing sensitive information or funds to sophisticated fraudsters. Remember, if an offer appears too good to be true, it generally is.

Stay Vigilant Against Increasingly Clever Scammers

As the online world continues expanding in reach and intricacy, scammers devise increasingly persuasive schemes targeting vulnerable and trusting internet users. It may seem overwhelming to identify and combat sophisticated fraudsters who have harmfully perfected digital deception tactics.

However, there is reason for optimism. Just as technology empowers scammers, it also provides educated internet users tools to recognize and resist cunning cons. By slowing down to verify questionable requests, inspecting communications for red flags, confirming directly with companies, and monitoring accounts, individuals can employ healthy skepticism to protect identities and assets online.

Always report any suspected scams or fraud attempts to appropriate consumer protection authorities so legal action may help shut down or limit exploitative operations.

Get Help Protecting Yourself from Scammers with Makios Technology

Remember – nefarious actors constantly try to cheat others, but being forewarned and forearmed can deny them the upper hand! Want to learn more – and get expert help in avoiding scams and other forms of digital fraud? Our team at Makios Technology has the expertise and experience to help you navigate the complex world of online security. Contact us today to learn more – and start taking steps to protect yourself online!

References: FEDERAL TRADE COMMISSION , AARP

Congratulations Rick! Certified in Network Security Essentials

Wed, 21 Feb 2024 16:25:33 GMT

We're thrilled to announce that our System Administrator, Rick, has achieved certification in WatchGuard's Network Security Essentials for Locally Managed Fireboxes. This certification underscores Rick's dedication to delivering top-tier security solutions for our clients' networks.

This certification equips Rick with the expertise needed to configure, manage, and monitor WatchGuard Firebox devices effectively. At Makios Technology, we prioritize professional development through training, workshops, and certifications, recognizing that investing in our team's expertise benefits both them and our clients.

Rick's achievement exemplifies our commitment to providing cutting-edge cybersecurity solutions. We thank Rick for his dedication and invaluable contributions to our team. His certification strengthens our reputation as a trusted provider of advanced cybersecurity solutions.

For more information on our cybersecurity efforts or to explore how we can enhance your network's security, please contact us . We're here to help you create a safer, more secure digital environment.

VMware Perpetual ESXi Licenses: What End of Support Means for Your Business

Thu, 15 Feb 2024 23:49:08 GMT

After Broadcom’s acquisition of VMware, they announced several changes they’d be making to VMware licensing. Most notably, customers will no longer be able to purchase perpetual licenses to run ESXi on their devices.

The big question is what will happen once VMware stops supporting perpetual licenses?

ESXi Lifespan

Perpetual ESXi licenses will no longer be available for purchase, however, because these licenses are perpetual, there is no expiration date, and they will run indefinitely. This means that as long as the hardware is functional, you can keep using it without having to switch to the new subscription model VMware is transitioning to.

End of Support for ESXi Perpetual Licenses

VMware offers General Support for 5 years after the hypervisor’s release, then Technical Guidance for 2 years after, totaling seven years of support.

If your hardware is still on General Support, it receives security patches, bug fixes, and updates.

Once it is supported by Technical Guidance, there is limited support for the hardware, and it will no longer receive the latest updates or security.

The following are end-of-support dates for the most recent ESXi versions:

ESXi Version

VMware ESXi 6.7
VMware ESXi 7.0
VMware ESXi 8.0

End of General Support

October 15, 2022
April 2, 2025
2027 (Projected)

End of Technical Guidance

October 15, 2024
April 2, 2027
2029 (Projected)

Those who are currently using the ESXi 6.7 have already stopped receiving General Support and are nearing the end of Technical Guidance.

If you already own a perpetual license, you will continue to be able to run it and receive updates according to the contract you previously had with VMware. However, once the support period ends for your current ESXi version, you will no longer receive security patches, updates, or new features that will be available in the upcoming ESXi versions.

Risks of Not Upgrading

Continuing to use your current ESXi may seem convenient but comes with serious risks. Lack of security updates exposes your IT infrastructure, leaving it vulnerable with no fix.

If there is a security flaw discovered in your current version of ESXi, VMware will not provide a solution for it, making your hypervisor a prime target for exploitation.

Options for Unsupported ESXi Versions

The end-of-support dates for the most recent ESXi versions are just around the corner, meaning many businesses will have to make a plan of action within the next year. Some options include:

1. Continue running on Perpetual ESXi (with risks)

If you have an air-gapped infrastructure, the lack of security might not be a major concern. Continuing to run the perpetual ESXi for as long as it is functional could be a good option with minor drawbacks. However, lack of hardware compatibility down the line might be something to take into consideration.

For those operating on a network or server that could be potentially exposed to external threats, choosing to use the unprotected hardware comes at a considerable risk.

2. Upgrade to a supported ESXi version

In order to continue being secure using VMware hardware, an upgrade would be required. However, with the recent shift from perpetual licenses to a subscription model, using VMware hypervisors will become an annual expense.

3. Consider alternatives

Broadcom’s acquisition of VMware, and the changes brought along with it, means VMware products are not a suitable solution for many businesses. If this resonates with your own business needs, it might be time to consider other alternatives.

Your business needs a hypervisor solution that has strong virtualization capabilities, advanced features, and won’t be a headache to integrate. Enter Microsoft Hyper-V, a bare-metal hypervisor that will be able to handle your VMs with ease. If you are already using Windows OS, the choice is an easy decision. Makios Servers paired with Microsoft Hyper-V ensure seamless integration into your systems, making the switch simple and efficient.

Final Thoughts

On the surface level, the ability to use VMware’s ESXi Perpetual licenses indefinitely seems to be a viable solution that will keep you from having to switch to the new subscription-based model Broadcom is implementing. However, when analyzing the security risks incurred, it might not be the best option for your business.

Using unsupported hardware is a risky gamble that could lead to security breaches and operational disruptions. Consider the solution that is best for your business, whether that be upgrading or considering alternatives. Contact us today to learn more.

Technology Strategy: Implementing the Right Plan for Your Business

ndesmet@makios.com (Nils Desmet) — Tue, 13 Feb 2024 00:33:47 GMT

Technology plays a pivotal role in the success of businesses. But it's more than just having the latest gadgets or software. It's about having a plan.

This is where technology strategy comes into play. It's like a roadmap that guides a business in using technology to achieve its goals.

Whether you're a small startup or a large corporation, understanding and developing a technology strategy can significantly impact your success.

What is Technology Strategy?

Technology strategy is a detailed plan that outlines how technology should be used to support an organization's overall business strategy. It's not only about choosing the right software or hardware. It's about aligning technology decisions with the business's objectives, culture, and processes to drive growth, efficiency, and competitive advantage.

A well-defined technology strategy takes into account current resources, future needs, and how technology can help bridge that gap over time.

Why is Tech Strategy Development Important?

Developing a technology strategy is crucial for several reasons. First, it ensures that all technology investments are aligned with the business's goals, preventing wasteful spending on unnecessary or incompatible technology.

It also helps businesses stay ahead of the curve by anticipating and planning for technological advancements. A solid tech strategy can improve operational efficiency by optimizing processes and systems, enhancing customer experiences, and fostering innovation.

In essence, without a technology strategy, businesses risk falling behind their competitors and missing out on opportunities for growth and improvement.

Benefits of Developing a Technology Strategy and Framework

There are many advantages to establishing a strong tech strategy for your business.

Aligns Technology with Business Goals

A technology strategy ensures that every tech investment and decision directly supports the overarching goals of the business. This alignment helps in efficiently using resources and avoiding the trap of chasing after the latest tech without a clear purpose.

Increases Operational Efficiency

By identifying the right technology tools and processes, a technology strategy can streamline operations, reduce costs, and increase productivity. It’s like finding the best route on a map to get to your destination faster and using less fuel.

Enhances Customer Experience

Customers expect fast, reliable, and convenient services. A technology strategy can help businesses understand and implement the tech solutions that meet these expectations, leading to happier customers.

Drives Innovation and Growth

With a solid strategy, businesses can better identify and seize opportunities for innovation. It’s like having a telescope that helps you see further into the future. You can spot new trends and technologies that can drive growth.

Improves Risk Management

Technology comes with risks such as cybersecurity threats and compliance issues. A technology strategy includes plans for managing these risks, protecting the business and its customers.

Selecting the Right Technology Strategy for Your Business

Choosing the right technology strategy involves understanding your business’s unique needs, goals, and challenges. It’s not a one-size-fits-all situation. Here are some steps to guide you:

Assess Your Current Technology: Look at what technology you’re currently using and how well it’s serving your needs. This is your starting point.
Define Your Business Goals: Clearly articulate where you want your business to go. Your technology strategy will be the bridge to get there.
Identify Gaps and Opportunities: See where your current technology is lacking and where new technology could open up opportunities.
Consider Your Budget: Know how much you’re willing to invest in technology. This will help narrow down your options.
Get Input from Different Departments: Technology affects everyone in your business, so get insights from various teams to understand their needs and challenges.

Examples and Importance of Technology Strategy in Business

E-commerce Optimization: An online retailer develops a technology strategy that focuses on mobile shopping experiences, leveraging cloud computing for scalability during high-traffic periods. This strategy directly leads to increased sales and customer satisfaction.
Data Analytics for Customer Insights: A service company uses data analytics technology to gain deeper insights into customer behavior and preferences. By tailoring services and marketing efforts based on these insights, the company enhances customer engagement and loyalty.
Cybersecurity Measures: With cyber threats on the rise, a financial institution implements a technology strategy centered around advanced cybersecurity measures. This not only protects sensitive customer data but also builds trust in the brand.
Remote Work Technology: A technology strategy that includes cloud-based collaboration tools and secure remote access solutions enables a business to offer flexible work options. This approach can lead to higher employee satisfaction and productivity.

Tech Strategy Tips

Keep It Flexible: Like a tree that bends in the wind, your tech strategy should be flexible enough to adapt to changes. Technology evolves fast, and what’s cutting-edge today might be outdated tomorrow.
Involve Your Team: Your strategy shouldn’t be a secret document. Share it with your team. Their insights and feedback can make your strategy even stronger, like adding more players to your team to make it unbeatable.
Focus on Training: Just having the tech isn’t enough. Make sure your team knows how to use it. Think of it as giving them a map to navigate the tools and technologies you’re implementing.
Measure Success: Set clear goals and figure out how you’ll measure success. It’s like setting up signposts along your journey to make sure you’re heading in the right direction.

Steps for Implementing an Information Technology Strategy

Implementing an information technology (IT) strategy involves a series of well-planned steps to ensure that your business’s technological resources align with its overall objectives. Let’s break down these steps into more detail to understand how to navigate through the process effectively.

1. Define Your Strategic Objectives

Start by identifying what you want to achieve with your IT investments.

Are you looking to improve operational efficiency, enhance customer experience, or drive innovation? Setting clear, measurable goals provides direction and purpose for your technology strategy.

Clarify Vision and Goals: Define the long-term vision of your organization and how technology can support achieving this vision. Establish specific, measurable, achievable, relevant, and time-bound (SMART) goals.
Align With Business Objectives: Ensure that your IT strategy directly supports the broader business objectives. This alignment ensures that every technology investment contributes to the overall success of the company.

2. Conduct a Current State Assessment

Understanding your current technological capabilities, infrastructure, and resources is crucial. This step involves evaluating your existing IT environment to identify strengths, weaknesses, opportunities, and threats (SWOT analysis).

Technology Audit: Perform an in-depth review of your current technology tools, platforms, and systems. Assess their performance, scalability, security, and how well they meet your current needs.
Skill and Resource Evaluation: Assess the skills of your current IT team and other employees who use technology in their roles. Identify any gaps in skills or resources that need to be filled to meet your strategic objectives.

3. Plan Your Technology Needs

With a clear understanding of where your technology currently stands and where you need it to go, you can begin planning your specific technology needs. This involves identifying the technologies that will address your strategic objectives and fill gaps identified in your assessment.

Technology Selection: Research and identify the technologies (software, hardware, platforms) that align with your strategic goals. Consider emerging technologies and trends that may offer competitive advantages.
Infrastructure and Architecture Design: Plan the infrastructure and architecture needed to support the new technology. This includes considerations for scalability, reliability, and security.

4. Develop a Budget

Every aspect of your IT strategy will have cost implications. Developing a comprehensive budget helps allocate resources efficiently and ensure the strategy is financially viable.

Cost Analysis: Estimate the costs associated with acquiring new technologies, upgrading existing systems, hiring or training staff, and ongoing maintenance and support.
Funding and Investment Plan: Identify sources of funding for your IT initiatives. This may include capital investments, operational budgets, or external financing.

5. Create an Implementation Timeline

Developing a realistic timeline for your IT strategy is essential for ensuring smooth implementation. Break down the strategy into manageable projects or phases, and assign timelines to each.

Prioritize Initiatives: Not all projects can or should be tackled at once. Prioritize your technology initiatives based on their impact on your strategic objectives and the resources available.
Set Milestones: Establish key milestones for each project phase. Milestones help in tracking progress and ensuring that the implementation stays on schedule.

6. Implement the Technology

With planning out of the way, you move into the execution phase. Implementation involves deploying the selected technologies according to the plan and timeline you’ve set.

Project Management: Use project management methodologies to oversee the implementation process. Ensure that projects are completed on time, within budget, and meet the specified requirements.
Change Management: Implementing new technology often requires changes in business processes and roles. Develop a change management plan to support employees through the transition, ensuring they are trained and comfortable with new systems.

7. Train Your Team

Training is a critical step that ensures your team can effectively use the new technologies and processes.

Develop Training Programs: Create comprehensive training programs that cover how to use new technologies and how they integrate into business processes.
Ongoing Support and Education: Technology and business needs evolve, so provide ongoing education and support to help your team keep up with changes.

8. Monitor, Evaluate, and Adjust

After implementation, continuously monitor the performance of your IT initiatives against your strategic objectives. Use key performance indicators (KPIs) and feedback to evaluate success.

Performance Monitoring: Regularly review the performance of new technologies and their impact on business processes and objectives.
Iterative Improvement: Be prepared to make adjustments based on performance data and feedback. An effective IT strategy is flexible and can evolve to meet changing business needs.

Navigating the Future with a Solid Tech Strategy

Having a technology strategy is like having a map for a road trip. It shows you where you’re going, the best route to get there, and what you’ll need along the way. With a good strategy, you can make sure your business uses tech in the smartest way possible, keeping you on the path to success.

The world of technology is always changing, and so should your strategy. Team up with Makios to make sure your tech strategy is modern and sufficient for your business needs. Get in touch with us today!

Use These iPhone Privacy and Security Features in iOS 17.3

Tue, 06 Feb 2024 00:33:50 GMT

When it comes to new iOS releases, the focus is often on new features and design updates. However, security and privacy features are just as crucial and should not be overlooked. With the release of iOS 17.3 , Apple has introduced some new privacy and security features that iPhone users can take advantage of to better protect their personal information.

6 New features to check in iOS 17.3

1. Stolen Device Protection

We've all had that moment of dread when we can't find our device. Has it been stolen? Does someone have access to my personal data, apps, and financial payments?

Now, you can deter thieves and protect your information if your iPhone is lost or stolen. It makes it extremely difficult for anyone but you to use your device by requiring biometric authentication for various actions, even if they know your passcode.

How to enable Stolen Device Protection: Here's the good news – it's most likely already enabled by default! To verify that you have this setting updated:

Go to Settings > [Your Name] > Find My .
Tap Find My iPhone.
Ensure Find My iPhone, Find My Network , and Send Last Location are toggled on.
Go back to Settings.
Tap Face ID & Passcode.
Enter your device passcode.
Scroll down and turn on the Stolen Device Protection.

2. Lock Private Windows in Safari with Face ID

Sometimes, you want an extra dose of assurance that your privacy is truly private. This new feature in iOS 17.3 adds an extra layer of privacy to your browsing by requiring Face ID or Touch ID to view Private Browsing tabs you've closed.

How to enable:

Open Settings and scroll down to Safari.
Select Require Face ID to Unlock Private Browsing and toggle it on.

3. Better Tracking Prevention

Now, you can finally control how your data is tracked as you browse online. iOS 17.3 introduces enhancements to Safari's Intelligent Tracking Prevention. This makes it even harder for websites and advertisers to track browsing across different sites.

How to enable:

Navigate to your device Settings and select Privacy & Security.
Within the menu, select Tracking.
Toggle "Allow Apps to Request to Track"

4. Auto-Delete Verification Codes

Do you really have 85 unread texts – or are they just those verification codes filling up your screen?

This new feature has been long-awaited for many iPhone users. It helps keep your inbox clutter-free and reduces the risk of sensitive information being exposed. When enabled, this feature will automatically delete SMS-based authentication codes (one-time passcodes).

How to enable:

Navigate to Settings on our device.
Scroll and select Passwords.
Log in with your Face ID to authenticate.
Select Password Options.
Navigate to Verification Codes and toggle the Clean Up Automatically setting to green.

5. Check-In

Ever wish you could know when someone (or yourself) arrives at an expected location? While there have been third-party apps that send notifications based on geographical device locations, the iPhone has not yet had a native feature. Now, iOS 17.3 offers the option to have your iPhone send an automatic "Check-In" text to emergency contacts when you arrive at a designated location.

How to send a Check In

Open Messages.
Navigate to the chat with the person you want to send a Check In to.
Select the + icon to the left of the message bar.
Tap More.
Select Check In from the available options.

When you send your first Check In, Apple will guide you with instructions. You will need to decide how much information you want to share with recipients: limited or full. You can modify the recipient's access to your information whenever you set up your Check In.

Now you can set the specific settings:

Find and select Edit in the yellow Check In widget to set your travel information.
Swipe to which option you want – either When I arrive or After a timer.
Under Destination , search and select where you are headed using the built-in Apple Maps feature.
Select your mode of transportation, Driving, Transit, or Walking, or add an estimated time by clicking Add Time.
Double-check what information you are sharing under Check In Data.
Select Done in the upper right corner and verify your information in the yellow Messages.
Tap Send to begin the Check In process.

6. Communication Safety

Digital safety continues to be a key part of a healthy online environment. Now, you can gain a greater set of protections in iOS 17.3. With these new communication safety features, devices are bett er protected from explicit content and offensive language.

How to block calls and messages from specific contacts

If you haven't turned on Contacts in iCloud, go to Settings and then select your name or iCloud ID). Then select iCloud , and turn on Contacts .
Go to Settings and navigate to Screen Time.
Tap Communication Limits, choose During Screen Time , then select one of these options:
Contacts Only
Contacts & Groups with at Least One Contact
Everyone
Tap Back at the top left, then tap During Downtime to approve the same for Downtime settings.

How to set up the security check for sensitive images

Now, you can set up your device to detect explicit content and notify the user before it can be viewed, including in content from:

Messages
AirDrop content
Contact Posters
FaceTime messages
Third-party apps that adopt Apple's Communication Safety framework.

If an image contains nudity, it will be blurred, and you will be provided with resources to assist you in dealing with the situation.

Go to Settings and navigate to Screen Time .
Tap Communication Safety , then turn on Communication Safety .

Remember to keep your device updated to stay fully protected!

As Apple releases new updates, it's important to take the time to ensure that you have all settings and features updated on your personal device. Regularly update your iPhone to the latest version of iOS for continued security and privacy protection.

And as a reminder – always enable security features such as Face ID, Touch ID, or a strong passcode. This helps create another layer of protection to keep unwanted users out of your device – and away from your personal information.

Follow the tips above, and you should be ready to enjoy your device without fear of security breaches. Remember, staying vigilant and being aware of potential threats is the key to keeping your device safe and secure.

References: Apple

Helpful AI Tools for Businesses To Try In 2024

Fri, 26 Jan 2024 15:23:00 GMT

Since OpenAI's revolutionary release of ChatGPT in 2022 , artificial intelligence has been a buzzword in almost every industry. Promises of using AI to solve complex problems and streamline workflows instantaneously have businesses eagerly searching for the best tools to implement in their daily operations.

Turning the page into 2024, the buzz is still high – and more AI tools that offer valuable assistance to businesses of all sizes and industries have emerged. But how can you know which tool is right for your company, and what should you look for when evaluating an AI solution?

We've compiled a list of the top AI tools for businesses to try in 2024 and key features to consider during your selection process.

1. ChatGPT

We couldn't start a list of AI tools without mentioning the one tool that has taken the world by storm – ChatGPT . This AI-powered chatbot can engage in human-like conversations, making it perfect for customer service and support purposes.

Key features:

Natural language processing (NLP) capabilities
Multi-language support
Customizable conversation flows
Ability to create customized GPTs for any use case

Why Would My Business Use ChatGPT?

The potential of generative AI is completely changing how businesses engage in all areas. From customer service to marketing and sales, ChatGPT's ability to carry out human-like conversations is a game-changer.

For instance, businesses can create copy for marketing campaigns using ChatGPT. Instead of spending hours brainstorming and writing content, businesses can simply input their desired tone and message into ChatGPT, and it will generate multiple variations of high-quality copy within minutes. For email and chat support, ChatGPT can respond to customer inquiries in a natural and human-like manner, providing a seamless experience for customers.

2. Jasper

Jasper is a versatile AI content creation platform that uses GPT technology to generate high-quality business content. It can be used for various purposes, such as blog post writing, social media captions, product descriptions, and more.

Key features:

Customizable tone and voice
Content optimization for SEO
Multilingual support
Automatic image generation

Why Would My Business Use Jasper?

Jasper is an ideal tool for businesses looking to streamline their content creation process and improve their online presence.

With its customizable tone and voice, businesses can ensure that the generated content aligns with their brand's voice and style. The SEO optimization feature also helps improve search engine rankings, increase website traffic, and ultimately drive sales.

3. Descript - Video

Descript is an AI-powered video creation platform that allows anyone to edit videos and podcasts using just their voice. This means less time spent on tedious editing tasks and more time focusing on creating engaging content from nearly any type of recorded content.

Key features:

Automated transcription of audio/video files
Edit videos by editing the transcript
Text-to-speech capabilities to narrate videos
Audio editing tools (remove filler words, punctuation, etc.)
Collaborative workflows

Why Would My Business Use Descript?

Descript saves immense time and resources when creating marketing videos, testimonials, training content, internal communications, etc. The automated features reduce the need for extensive video editing skills, making high-quality video production accessible to any business.

4. Grammarly

Grammarly isn't new to the AI world, but the grammar-fixing company recently released its generative AI model that can write entire documents from scratch just by analyzing snippets of text. This AI tool is handy for businesses that need to produce a lot of written content, such as blog posts, social media captions, and emails.

Key features:

Contextual grammar and spell check
Tone adjustments and vocabulary enhancements
Plagiarism detection
Readability metrics and goals
Integrations with popular workflows

5. Adobe Express

Adobe Express harnesses AI to create professional graphics, logos, images, and more in minutes. Similar to other image creation solutions, It builds on decades of experience in graphic design and creativity.

But what sets Adobe Express apart is its use of Artificial Intelligence (AI) to power its features. This means that not only can users create stunning graphics quickly, but the AI technology also offers suggestions and enhancements based on industry standards and best practices.

Key features:

AI image generator
Logo makers for businesses and brands
Easy drag-and-drop interface
Professional templates for various types of graphics and designs

Why Would My Business Use Adobe Express?

Quality visual assets are essential for branding and marketing but can take time and effort to produce. Adobe Express democratizes graphic design so employees can easily create on-brand graphics, logos, ads, and social content to elevate business communication.

6. Microsoft Teams - AI Transcript

Have you ever wished you could go back to a meeting or training and get a transcript of everything that was said? With Microsoft Teams AI Transcript , you can! This AI-powered feature automatically transcribes audio in real-time, making it easy to review important information or catch up on missed discussions.

Key features:

Real-time voice transcription
Speaker attribution
Shareable transcript file
Translation capabilities
Time-stamped for notes & tasks

Why Would My Business Use Teams Transcript?

Teams transcripts solve the traditional pain point of documenting meetings and remembering tasks. The AI eliminates manual notetaking, allowing employees to be more present and engaged during meetings while maintaining accessible records. Plus, insights into employee conversations and topics discussed can provide valuable data for future projects or decision-making processes.

7. Microsoft Copilot

Have you ever wished you had an AI assistant to help you with… anything? With Microsoft Copilot , you do! This revolutionary AI system, similar to OpenAI's ChatGPT, can assist with research, content generation, automation, and more.

Using Bing data and machine learning algorithms, Copilot can suggest wording, links, and even entire paragraphs to help with any task. This will not only save you time but also improve the quality and accuracy of your work.

Key features:

Research and find data using Microsoft's proprietary algorithms
Get suggestions and assistance on a variety of topics and tasks
Generate content and research materials for presentations and reports
Increase productivity and efficiency by automating repetitive tasks

Why Would My Business Use Microsoft Copilot?

Copilot boosts productivity by reducing repetition and simplifying various tasks that once required hours of research and writing. Whether you're creating a presentation, writing a report, or researching for a project, Copilot can assist you every step of the way. Used in tandem with other tools on this list, Copilot is a great asset to have in your business toolkit.

Which AI Tool Will Enhance Your Business in 2024?

The latest advances in artificial intelligence are revolutionizing what tools and technologies businesses can leverage to maximize efficiency, boost creativity, and gain a competitive advantage.

While AI adoption was once viewed as a complex and risky move, these tools show how integrative, user-friendly, and powerful AI capabilities now exist for businesses of any size to implement.

We encourage you to try out one or more solutions from our list to experience the tangible improvements AI can drive this year and beyond.

Want to learn more – and how you can take advantage of the Microsoft AI tools directly within your workflows? Reach out and let's set up a time to chat AI!

Makios Cloud Phones: Everything You Need to Know

Tue, 16 Jan 2024 21:49:27 GMT

Staying connected has never been more important. As we navigate through the fast-paced changes in technology, finding the right tools to talk and collaborate can make all the difference.

This is where Makios Cloud Phones come into play. Think of them as your next-generation communication, blending advanced technology with user-friendly features.

Explore what Makios Cloud Phones are, their features, and how they can transform the way you communicate. Whether you're in an office, working from home, or on the go.

What are Makios Cloud Phones?

Makios Cloud Phones are like the smartphones of the office world. These devices use the power of the cloud to bring you crystal-clear audio. They also offer a host of other features that make talking over the phone smoother and more efficient.

What does 'using the cloud' mean? It means these phones rely on internet technology to handle calls and other communications, rather than traditional phone lines.

These phones are designed with specific technology to ensure every conversation is as clear as talking face-to-face. Whether you're an executive, a manager, a team admin, or someone who just needs to stay connected, these phones have something for everyone.

They’re all about connecting people in the most efficient way possible.

Imagine having a phone that not only lets you talk but also manages noise, connects seamlessly with your mobile device, and even keeps itself clean with antimicrobial protection.

That's what Makios Cloud Phones offer. They come loaded with features like Wi-Fi connectivity, Bluetooth® 5.0 for easy pairing with other devices, and NFC technology for advanced features.

Plus, they have Poly NoiseBlockAI and Poly Acoustic Fence technology to ensure background noise doesn’t get in the way of your conversations.

Benefits of Cloud Phones

Switching to cloud phones can be like upgrading from an old flip phone to the latest smartphone. Makios Cloud Phones bring a bundle of benefits that can transform how you handle communication.

Here’s why they are a game-changer:

Anywhere Accessibility: Cloud phones let you make and receive calls from anywhere with an internet connection. It's like having your office phone in your pocket, whether you’re at home or on the move.
Cost Efficiency: Say goodbye to hefty phone bills. Cloud phones often reduce costs, especially for long-distance and international calls.
Scalability: As your business grows, so can your phone system. Adding new lines or features is as easy as a few clicks, no complex setups required.
Advanced Features: From conference calls to call forwarding, cloud phones pack a punch with features that traditional phones can’t match.
Reliability: With cloud phones, you’re less likely to face downtime. Even if one part of the network goes down, calls can be rerouted, keeping your line open.

Baseline Features of Makios Cloud Phones

Makios Cloud Phones are like the heroes of office communication. They’re equipped with a range of features designed to make your calls smoother, clearer, and more effective.

Let’s break down these features to see what makes these phones stand out:

Wi-Fi Network Connectivity: Just like your smartphone connects to Wi-Fi, Makios Cloud Phones can too. This means you can make calls over the internet, which often results in better call quality and lower costs.
Integrated Bluetooth® 5.0: This feature lets you pair your phone with a mobile device or a Bluetooth headset. It’s great for multitasking or moving around without being tied to your desk.
NFC Technology: NFC, or Near Field Communication, allows your phone to communicate with other devices nearby. It's handy for quickly sharing information or connecting with other tech in the office.
Microban® Antimicrobial Protection: This built-in protection keeps your phone clean by fighting off microbes. This makes it a more hygienic choice, especially in shared spaces.
Poly NoiseBlockAI: This is like having a personal sound engineer. It cuts out most of the background noise so you can have clearer speakerphone conversations without interruptions.
Poly Acoustic Fence: When using the handset or headset, this feature creates a virtual ‘fence’ that blocks outside noise, making sure your voice is the only thing heard.
Poly Acoustic Clarity: Say goodbye to echo or muffled voices. This ensures your conversations are clear and natural-sounding, like talking face-to-face.
Poly HD Voice: With this feature, the sound quality is so lifelike that you might forget you’re on a phone call. It enhances all audio paths for a top-notch listening experience.

Exploring Different Models

Makios Cloud Phones come in various models, each tailored to meet different needs and preferences. Let's explore what each model has to offer:

Executive Model

Ideal for: Executives and high-level managers who need a top-of-the-line phone.

Features:

Large 5” color IPS LCD display for easy viewing.
12-line keys for managing multiple calls.
RGB surround light status indicator for visual call alerts.
Support for up to two Poly Edge E Expansion modules for more line keys.
Dual USB Type-C ports for added connectivity.

Professional Model

Ideal for: Office managers and administrators who handle multiple contacts.

Features:

3.5” main color display and a 2.4” secondary display for Busy Lamp Field and contacts.
8-line keys on the main display and 6 additional keys for speed dials and contacts.
RGB surround light for call notifications.
Compatibility with one Poly Edge E Expansion module.

Standard Model

Ideal for: Workers who need flexibility in the office or at home.

Features:

Bright 3.5” color IPS LCD display for clear visuals.
8-line keys to manage various calls.
USB Type-C port for media and headset connectivity.
RGB surround light indicator.

Basic Model

Ideal for: Users in common areas who prefer using Bluetooth headsets.

Features:

Compact 2.8” color IPS LCD display.
4-line keys for essential call management.
USB Type-C port for media and headset use.
Included wall mount option for flexible placement.

Each model of Makios Cloud Phone is designed with specific users in mind, ensuring that there's a perfect fit for everyone’s communication needs.

Accessories for Enhanced Experience

To make the most out of your Makios Cloud Phone, consider these accessories that can boost your experience:

Expansion Module

Ideal for: People who need quick access to many contacts.
Features: Adds up to 66 contacts per module with easy-to-see status indicators.
Compatibility: Works seamlessly with Executive and Professional models.

Bluetooth Headset

Ideal for: Busy professionals who need to stay on calls without background noise.
Features: Advanced noise-canceling, stereo sound, and easy connectivity for on-the-go use.

These accessories enhance your Makios Cloud Phone experience, making it even more versatile and user-friendly.

Choosing the Right Makios Cloud Phone

Picking the right Makios Cloud Phone model can feel a bit like choosing the perfect pair of shoes. It needs to fit your needs and style.

Here’s how to pick the one that’s right for you:

Assess Your Needs: Consider what you need in a phone. Do you handle a lot of calls, need to manage many contacts, or just need basic call functionality?
Consider Your Work Environment: Are you mostly at a desk, or do you need mobility? Choose a model that matches your work style.
Think About Scalability: If your business is growing, look for a phone that can grow with you, like the Professional or Executive models.
Don’t Forget the Accessories: Accessories like the Expansion Module or Bluetooth Headset can make a big difference in how you use your phone.

By considering these factors, you can choose a Makios Cloud Phone that meets your communication needs and enhances your daily business operations.

Find the Cloud Phone that Works for You

These devices are powerful tools that can revolutionize the way we communicate. Whether you're an executive needing advanced features, an office manager juggling multiple tasks, or a remote worker seeking flexibility. There's a Makios Cloud Phone model designed for you.

With our technology, these phones are set to transform your communication experience. They’ll make it more efficient, accessible, and enjoyable. In today's fast-paced world, having the right communication tools is a necessity for staying connected and productive.

Get in touch with us today to learn more about our Makios Cloud Phones .

What Is Spoofing?

ndesmet@makios.com (Nils Desmet) — Wed, 10 Jan 2024 15:22:16 GMT

Is your system at risk of being compromised by a spoofing attack?

Spend enough time online, and you'll soon realize that risks to your data and security lurk around every corner. From phishing scams to malware, scammers always look to take advantage of unsuspecting users.

These threats can be catastrophic for businesses that depend on networks and the web to function. One technique that cybercriminals use to breach a network's security is called spoofing.

Spoofing – the act of impersonating a legitimate source – is an increasingly common attack vector. In this tactic, hackers disguise themselves as a trusted entity to gain access to sensitive information or control over a system. Similar to phishing, spoofing relies on social engineering tactics to trick users into providing sensitive information or granting access.

The risks of spoofing are enormous. Studies show that in 2022 alone , over 300,000 unique networks fell victim to spoofing and phishing victims, with a financial loss of $52 million in the US alone.

So, what's the best defense against spoofing? Educating yourself and your employees on spotting and preventing these attacks is crucial.

What Is Spoofing?

Spoofing, at its core, involves disguising the source of online communications or data. The aim is to appear to be a trustworthy or authorized entity to manipulate the receiver into providing sensitive information, enabling cybercrimes.

For example, email spoofing is a common method where a cybercriminal fakes the sender's address in an email. This allows them to impersonate a trusted contact, company, or organization by making their message seem to originate from a legitimate email address. Spoofed emails often enable phishing scams or spread malware.

Other ways spoofing might manifest:

Website spoofing: Creating fake websites designed to mimic real sites in order to capture entered data like usernames and passwords. This is done by using similar URLs and webpage design.

Caller ID spoofing: involves falsifying the phone number displayed as the caller ID to disguise the actual originating number. This allows scammers to appear to be calling from a trusted entity, such as a government agency or well-known company.

GPS spoofing: Transmitting false GPS signals to make a GPS receiver calculate an incorrect location. This can enable the hacking of autonomous vehicles, drones, and more.

While these examples require technical sophistication, user awareness, and safe online practices remain the best defenses. Educating employees, implementing cybersecurity policies, and utilizing available protections go a long way toward prevention.

Individuals and organizations can identify and guard against spoofing threats with a proper understanding of the risks.

Recognizing Spoofing Attacks

Spotting spoofing attempts requires knowledge of common red flags:

Urgency or pressure to act quickly: Scammers often use high-pressure tactics to short-circuit critical thinking, so targets act on impulse or fear rather than logic. Requests that convey dire urgency should raise suspicion.
Unexpected requests for sensitive data: Reputable organizations rarely contact you unexpectedly, seeking private details like passwords or financial information. Out-of-the-blue data requests should prompt scrutiny.
Unusual points of origin: Carefully check the source of questionable communications claiming to be from trusted entities. For example, verify email addresses or check caller ID area codes against actual business locations.
Poor grammar/spelling: While not foolproof, lousy grammar or misspellings can signal untrustworthy communications from some fraudsters. Well-crafted messages suggest more authoritative sources.
Suspicious links/attachments: Links or files from unknown contacts carry inherent risks. Never provide data to unfamiliar sites or enable attachments before vetting.

Naturally, advanced spoofing attacks can avoid the most common red flags and deliver convincing messages, so don't solely rely on these tactics. A proactive defense that prevents email security compromises and blocks malicious traffic is still essential.

Tips for Avoiding Spoofing Attempts

Ensuring your system is safe from spoofing attempts is crucial for protecting sensitive information and maintaining customer trust. Here are some tips to help you identify and avoid spoofing attempts:

Implement Security Protocols Proactively

The most effective spoofing prevention relies on technological protocols before incidents occur.

At a minimum:

Install comprehensive antivirus/antimalware applications to detect spoofing attempts and block threats automatically through email, web traffic, and endpoints.
Utilize firewalls and enhanced network security monitoring to identify suspicious traffic and block known malicious IP addresses.
Enable spam filtering on networks and inboxes, keeping them updated to catch new spoofing tactics. Quarantining questionable emails limits user exposure.
For websites, obtain trusted TLS/SSL certificates to enable encryption and validate authenticity through issuer confirmations.

Strengthen Human Defenses

Well-trained and security-conscious employees provide indispensable protection:

Inform all employees on fundamental spoofing detection methods through ongoing simulated phishing tests. Ensure recognition capability across the organization.
Implement strong password policies plus mandatory multi-factor authentication for remote access and admin accounts to prevent unauthorized access through stolen credentials.
Establish data and network access hierarchy with need-to-know permission tiers to limit spoofing risks should a breach occur. Compartmentalize sensitive materials.

Respond Swiftly to Suspected Incidents

Reactivity after suspected spoofing also reduces exploitation:

Report all potential spoofing attempts according to established channels, detailing specific suspicions. Emphasize urgency and need for investigation/response.
Immediately isolate any suspect messages, links, or suspicious endpoints from wider access until forensic analysis, limiting wider organizational exposure.
If spoofing confirmed, do a full audit of systems accessed from compromised accounts or endpoints. Reset ALL related access credentials regardless of confirmation.

With technological barriers augmented by sharp employees through robust cybersecurity policies, organizations drastically reduce risks from spoofing and related attacks. Ongoing training and protocol updates provide flexible defense as threats evolve.

What Is The Difference Between Phishing and Spoofing?

It's easy to confuse phishing and spoofing, as they are both tactics used by hackers to gain access to sensitive information. However, there is a key difference between the two.

Phishing is the act of sending fraudulent emails or text messages that appear to be from a legitimate source to trick individuals into providing personal information such as usernames, passwords, or credit card numbers. These emails often contain urgent or alarming language, creating a sense of urgency for the recipient to take immediate action.

On the other hand, spoofing involves impersonating a trusted entity's email address or website to deceive recipients into believing that the communication comes from a genuine source. This can include using similar domain names or altering display names to make it seem like the email comes from a legitimate source.

Both phishing and spoofing are commonly used tactics by cyber criminals to steal sensitive information and gain unauthorized access to personal accounts. They can also be used to distribute malware or ransomware, which can cause significant damage to individuals and organizations alike.

Stay Vigilant Against Constantly Evolving Threats

No prevention regime is flawless, but companies who systematically inform employees on spotting threats ensure an extra layer of human defense to complement technical tools. Swift and decisive response protocols for confirmed or suspected incidents also reduces exploitation.

For any suspected spoofing attempts or related cybersecurity concerns, contact us to learn how you can better protect yourself and your organization. Remember, the best defense is a proactive offense.

References: Forbes

Joyce Celebrates Her 9th Anniversary

Wed, 03 Jan 2024 17:42:18 GMT

We believe our company's success is built on our team members' dedication and hard work. One team member who has been instrumental in maintaining our workplace's efficiency and productivity is Joyce, our esteemed Office Manager and Executive Assistant to our CEO. Today, we are thrilled to celebrate Joyce's 9th work anniversary with Makios Technology, and we want to take a moment to recognize her contributions and achievements throughout the years.

Joyce has been an essential asset to our company since the very first day. She has played a crucial role in keeping our office operations running smoothly by ensuring everything is organized and in place. Joyce is like a Swiss Army Knife, capable of handling any task with grace and ease.

“One of the most fulfilling aspects of my time here has been the sincere sense of value, recognizing that my contributions are positively impacting both our clients and the greater good of Makios.

When I initially joined Makios as an Executive Assistant nine years ago, I had no idea that my role would expand to include that of an Office Manager. This journey has provided me with the opportunity to acquire new skills and broaden my professional horizons.

Beyond the various roles I've taken on, what truly makes this experience special are the meaningful relationships I've cultivated with my colleagues. Forming connections that extend beyond the professional sphere, I genuinely care about the well-being of my work family. Here's to nine years of growth, accomplishment, and the ongoing journey ahead at Makios.” Joyce said.

Please join us in congratulating Joyce on this incredible milestone. Her passion, professionalism, and unwavering commitment are a true inspiration to all of us at Makios Technology.

Here's to many more years of success and growth together!

7 Compelling Reasons to Never Delay Software Updates

ndesmet@makios.com (Nils Desmet) — Wed, 27 Dec 2023 17:14:39 GMT

Time to get honest: Do you ever ignore or delay those software update notifications popping up on your devices?

It's understandable - updating takes time out of your busy day. However, neglecting those updates leaves you more vulnerable to serious issues down the road - from data breaches to unusable devices that no longer support the latest apps and operating systems..

Software updates for desktops, laptops, mobiles, and tablets have become indispensable to digital life. Beyond mere version number changes, they deliver vital security protections, new features, and performance enhancements that keep our devices running smoothly over years of use.

Unfortunately, a staggering 60% of data breaches are due to unpatched software – realities hackers are all too ready to exploit.

Don’t become part of the statistic. Let’s explore seven reasons you should keep devices updated across the board - no matter your device.

Reason #1- You Need to Patch Those Security Vulnerabilities

With so many breaches caused by software vulnerability, keeping your guard up is crucial. Software vendors and security researchers constantly uncover potential exploits that could allow attackers to invade networks, steal data, and install crippling malware.

Hackers are notoriously opportunistic - they aim for the easiest targets. When a major vulnerability becomes public but remains unpatched, hackers launch widescale attacks before users get around to updating.

Critical security patches usually require immediate installation as soon as an update is available. When an urgent security update comes along for your operating system or apps, it’s vital to act swiftly and not delay installation.

Reason #2 – Updates Keep Your Apps and Devices Running Smoothly

Have you noticed your laptop or phone freezing up or apps crashing lately?

Annoying glitches and performance lag are often caused by bloated caches, memory leaks, and other software issues - all problems that updates aim to address.

Neglecting updates allows performance bottlenecks and stability issues to pile up over time. Apps launch slower, web pages hang and freeze, and unexpected crashes ruin your workflow.

Reason #3 – Updates Ensure Compatibility with New Apps and Devices

Digital ecosystems are constantly evolving - new apps arrive, and new gadgets hit the shelves daily. Software updates are crucial in sustaining compatibility over time so your devices can make the most of new innovations.

Updates modify APIs, improve hardware integration, and expand feature support so that new apps and peripherals can sync smoothly with existing gadgets.

Missing these "under the hood" updates could result in frustrating glitches when interacting with new devices or apps leveraging the latest standards.

Reason #4 – Updates Unlock New Features That Expand What You Can Do

Beyond the dreary security patches and stability tweaks, software updates also introduce fun new features that expand the functionality and utility of your devices. Updates add capabilities that keep your user experience fresh, no matter how old your device is.

Missing out on major OS updates means missing out on great new features that could boost your productivity or entertainment potential.

Reason #5 – Updates Keep Apps Functioning Properly Over Time

At its core, app functionality relies on a complex foundation of system frameworks, libraries, and APIs supplied by the operating system and chip manufacturer. Software updates deliver vital upgrades to this foundation, ensuring that the system and third-party apps continue working properly over time.

Neglecting OS updates can ultimately break app functionality, leading to frustrating crashes, missing features, security flaws, and more. Updating apps and system software is the only way to guarantee flawless app performance.

Reason #6 – Updates Extend the Usable Lifespan of Your Devices

Keeping up with software updates over time is a key factor in extending a usable device's lifespan. Updates optimize performance, enhance hardware integration, address battery aging issues, and add capabilities missing from outdated operating systems.

Without proper updates, devices age more rapidly as hardware and software drift out of sync leading to instability. Staying updated keeps aging laptops, tablets, and mobiles running like new - allowing you to hold onto them substantially longer.

Reason #7 – Updates Safeguard Your Personal Data and Privacy

With growing concerns over data privacy, software updates focus heavily on transparent data handling policies and more stringent app permissions.

Updates add layers of protection that safeguard personal info from unauthorized access while also putting you in control over what data apps can access. Falling behind on updates means missing vital data protections that ensure your personal information stays private.

Keep Your Software Updated - It's Easier Than You Think

Software updates are far more vital than most users realize. They patch security flaws, boost performance, unlock new features, and help keep devices running optimally for years of active use. Yet despite the immense benefits updates offer, many continue dragging their feet each time a new update pops up.

Sure, updates still require periodic reboots and minor adjustments as features shift - but modern operating systems have made installations smoother than ever.

Major developers release substantial updates in more frequent, smaller increments - eliminating the need for major overnight installation marathons. Most updates are complete within minutes in the background while you continue working uninterrupted.

Don't let update fatigue lead to lackadaisical patching schedules - it pays to stay vigilant. If you want to stay aware of the latest changes, protect yourself by subscribing to timely cybersecurity update alerts through authoritative sources like CISA . Today's software updates are unobtrusive, powerful, and crucial for protecting your investment in your devices.

Get Professional Help Keeping Devices Updated

With the constant barrage of software updates, it can be challenging for individuals and businesses to stay on top of patching schedules. This is where enlisting the help of a managed service provider (MSP) like Makios Technology can make all the difference.

Our expert IT staff takes care of time-consuming update tasks so you can focus on your work. We deploy a centralized patch management solution across client networks to automate patching. Critical updates are rolled out to devices as soon as they become available to minimize security risks. We handle any compatibility issues, test patches, and ensure minimal user disruption.

With Makios Technology, you can trust your systems and devices will remain updated with the latest protections. Contact us to learn more about our managed services. We're here to help lift the update burden!

References: DARKREADING , ZDNET , FEDERAL TRADE COMMISSION CONSUMER ADVICE , CISA

Joshua Celebrates His Fourth Anniversary!

Mon, 27 Nov 2023 16:24:28 GMT

At Makios Technology, we cherish dedication and hard work, and today marks Joshua's fourth year with us—a milestone we celebrate wholeheartedly! Joshua embodies steadfast dedication, loyalty, and an undeniable passion for his work, making us immensely proud. Witnessing the youngest member of our team thriving has been truly inspiring.

From the moment Joshua joined us fresh out of school, his hunger to learn and grow professionally has been awe-inspiring. He tackles service calls with tight deadlines, effortlessly navigating the ever-evolving tech landscape. Joshua's commitment to his goals and unwavering dedication makes him a true trailblazer!

"Working at Makios has continued to feel like a second home where I can improve my skill set and be a part of a great team, as well as work with amazing people that we call our clients." Said Joshua

Congratulations, Joshua! Your contribution to our team is immeasurable. Here's to many more years of shared achievements and continued success ahead!

Passwords vs Passkeys (Differences, Examples, & Which is Better)

ndesmet@makios.com (Nils Desmet) — Wed, 15 Nov 2023 16:24:30 GMT

Across the internet, the keys to our private lives are often hidden behind secret words or phrases. These keys, known in the tech world as "passwords," have long been our guardians against unwanted access to our personal information.

But as technology evolves, so does the way we protect our digital assets. Enter "passkeys," a newer and potentially more secure method of keeping our online accounts safe.

In this guide, we'll explore the world of "passwords vs passkeys," understanding their roles, differences, and figuring out which one might be better for different situations.

What are Passwords?

A password is a word, phrase, or string of characters that you use to get access to your computer, phone, email account, or online profiles. Think of it like a secret handshake or a magic word that opens doors to your digital accounts.

For years, passwords have been the primary way to keep our information like emails, bank accounts, and social media profiles safe from prying eyes.

Creating a good password can be tricky. It shouldn't be something easy to guess, like "123456" or "password". Believe it or not, these are still some of the most common passwords used.

Instead, a strong password usually includes a mix of letters (both uppercase and lowercase), numbers, and symbols. The harder it is to guess, the better it protects your information.

But passwords have their problems. They can be forgotten, stolen, or even cracked by persistent hackers using various methods. When we say 'cracked,' we mean figuring out your password.

And as our online lives get more complicated, keeping track of numerous unique passwords for all the different sites and services we use can be quite a challenge.

While passwords have been trusty protectors of our digital lives for a long time, they aren't without their weaknesses.

What Are Passkeys?

A passkey is like a high-tech, super-secure key for your online accounts. Instead of remembering a word or a phrase, a passkey involves a unique digital key created specifically for you.

This key is stored on your device such as your smartphone or laptop. It is used to prove it's really you trying to access your account.

The cool thing about passkeys is that they're much harder for bad guys to steal. Why? Because a passkey isn't just a bunch of characters you type in.

It's a complex piece of technology that uses what's called cryptography, a way of protecting information using codes. These codes are much tougher to crack.

The best part? You don't have to remember anything complicated. Your device handles it all.

Differences Between Passwords and Passkeys

When we look at passwords and passkeys, it's like comparing an old-school padlock to a high-tech security system. Both have the same job to keep your stuff safe. But they do it in different ways.

How They Work

Passwords are like the padlock's combination. They’re a series of letters, numbers, and symbols that you need to remember.

Passkeys, on the other hand, are like a fingerprint scan on a high-tech lock. They use a unique digital signature that's way harder to duplicate.

Security Level

Passwords can be strong, but they have a weakness. They can be guessed, stolen, or cracked.

Passkeys are more secure because they're unique to your device and use complex cryptography.

Convenience

Remembering a bunch of different passwords can be a headache. It’s even harder when you’re supposed to have a different password for every account you own.

With passkeys, your device does the remembering for you. You might just need to unlock your phone or computer to log in.

Recovery

If you forget a password, you usually have to reset it through your email or by answering security questions.

But if you lose your device with your passkey, you can often recover it through a backup on another device you own.

Passwords have been around for ages and work like a traditional key. Passkeys are the new players on the block, offering advanced security with less hassle.

But the question remains: which one is better?

The Pros and Cons of Passwords

Let's break down what makes passwords both helpful and a bit of a hassle.

Pros

Familiarity: Just about everyone knows what a password is and how to use one. They're like the trusty old bicycle everyone learned to ride.
Universal Use: You can use passwords for almost everything online from your favorite gaming site to your school portal.
No Special Technology Required: All you need to create a password is a bit of creativity. No fancy gadgets necessary.

Cons

Security Risks: Passwords can be guessed, especially if they're simple like "Fluffy123." Hackers have tricks to crack even complex ones.
Forgetting Them: Ever forget a password? It happens a lot, especially because we're supposed to make each one unique and complex. Some sites even make you change your password every few months.
Management Hassle: Keeping track of many different passwords (because you shouldn't reuse them) can be overwhelming without help from a password manager.

The Pros and Cons of Passkeys

Now, let's look at passkeys and weigh their good and not-so-good sides.

Pros

Enhanced Security: Because passkeys use cryptographic methods, they're super tough for hackers to crack. It's like having a top-notch security system.
Convenience: Forget memorizing a bunch of passwords. Your device handles your passkey, making logging in a breeze.
Harder to Phish: Since you're not typing in a passkey, it's much harder for scammers to trick you into giving it away.

Cons

Requires Compatible Devices: You'll need a device like a modern smartphone that can create and store a passkey.
Recovery Challenges: Lose your device without a backup? It could be tricky to get back into your accounts.
Not Universally Accepted Yet: Passkeys are still new on the scene. Not all websites and services support them yet.

We see that passwords, while familiar, come with security risks and can be a pain to manage. Passkeys offer stronger security and easier logins but they're not quite everywhere yet.

Each has its strengths and weaknesses, making them suitable for different users and situations.

Passwords vs Passkeys: Which One is Better?

Deciding whether passwords or passkeys are better can be like choosing between a bicycle and a skateboard. Both get you where you need to go, but in different ways.

Passwords work almost everywhere and don't need any special technology. But they can be tricky to remember and are more vulnerable to attacks.

Passkeys, on the other hand, are new and more secure. They offer stronger security and are easier to use once you get the hang of them. But they're not accepted everywhere yet.

For most everyday situations, like checking email or logging into social media, passwords still do the job. But if you're really into keeping your info safe and you have the right tech, passkeys could be the way to go.

The future seems bright for passkeys with their improved security and ease of use. But until they become more widespread, passwords remain a necessary part of our digital lives.

Navigating the World of Passwords & Passkeys

In the evolving landscape of digital security, both passwords and passkeys have their places. Passwords, the long-time defenders of our online accounts, offer familiarity and universal use but come with the risk of being forgotten or cracked. Passkeys step up the game with enhanced security and ease of use but require compatible technology and aren't as widely supported yet.

So, what's the verdict? It depends on your needs and the technology you have. If you're all about the latest tech and are keen on top-notch security, give passkeys a try. But don't toss out your passwords just yet. They're still useful in many cases and are the go-to for most of the online world.

As we steer through the digital era, staying informed and adaptable is key. Whether you choose passwords, passkeys, or a mix of both, remember that the goal is always to keep your personal information safe and secure.

Make sure you keep up with the Makios blog for the most up-to-date information about online security and beyond.

10 Efficient Features and Hacks for Microsoft Outlook

Fri, 03 Nov 2023 15:24:32 GMT

Microsoft Outlook is a great business tool and email client that offers many fantastic features that most users need to be aware of. Whether you have been using this software for years or you have just started, there are some fantastic hacks and tricks that can make your experience even better. In this blog post, we will dive deep into ten amazing features and hacks for Microsoft Outlook that you never knew existed.

#1 – Undo an Email

How often have you sent a perfectly formatted email response to your boss only to realize you've sent it to the dry cleaners down the road? Miscommunication is rampant in the digital world, and having a way to fix last-minute mistakes is crucial.

If you accidentally hit the send button too soon, don't worry! You can have a 10-second window to undo the email. We have a helpful article that explains this process in detail. If you want to change the default setting, follow these steps:

Access Outlook settings by clicking the gear icon at the top right.
Select Mail.
Click on Compose and reply.
Scroll down until you see Undo send.
Set the time delay before Outlook sends your email.

#2 – Add All Your Email Accounts

One of the most significant reasons to use Microsoft Outlook is simplicity. You need a unified dashboard to manage all that communication if you have multiple email accounts through iCloud, Gmail, Yahoo, etc.

Go to Settings (gear icon).
Click on Accounts.
Go to Email accounts.
Once there, click on Add account and follow the prompted steps through the screen wizard to sync your external email client.

#3 – Insert Files and More with "/"

The forward slash (known as "/") is a universal call to action in most programming languages. In Outlook, this tool has been modified so you can quickly type in file extensions or pull up an option menu to access recently used files on your PC.

It does take some getting used to, but the idea is to add attachments like documents, videos, and photos easier than clicking through a ton of steps. All you do is hit the "/" key on your keyboard when inside the body of the email you wish to send, and the menu prompt will automatically open.

#4 – Search in Outlook

Here is an Outlook trick we can all benefit from, considering the endless number of emails flooding our inboxes daily. The search function is designed to help you look through different email folders.

To access this, click on the search bar at the top of the page. There is also a magnifying glass icon near the bottom of the screen. In addition, there are numerous ways to refine your search based on:

Who it's from.
The subject of the email.
Mailbox, folder, or subfolder.
Flagged, unread, or essential email.
And more!

You can even look through only those emails with attachments. Pretty nifty hack to keep handy.

#5 – Set Signatures

Efficiency is the name of the game. You always want your various recipients to know how to reach you best without having to type in a signature every time you send an email. In Outlook, you can simply do this process by using a signature.

An email signature is a standardized "business card" at the end of a message. It typically includes your name, email address, website URL, social media links, and phone number. This may take a little trial and error to get right, but you can start by:

Go to Settings (gear icon).
Select Accounts.
Go to Signatures.
Follow the prompts.

#6 – Customize Your Inbox Ribbon

Optimize your Outlook experience by customizing your go-to email actions within the inbox ribbon. Tailor the most frequently used tasks like composing, deleting, or assigning categories to your liking, all in one place. This personalized approach streamlines your workflow, offering quick access to essential tools from the ribbon. With the ability to fine-tune and prioritize these actions, managing your emails becomes smoother and more efficient within the Outlook interface.

You can customize your inbox ribbon by following these steps:

Click on the meatballs menu •••
Select Customize.

#7 – Automate Common or Repetitive Tasks with Quick Steps

Again, we're shooting for email efficiency. Outlook has a feature called "Quick Steps." You can create shortcuts to perform a sequence of actions/events with only a single click or hotkey.

There are default ones you can customize or copy a sequence from the web, but the easiest way to do this is to create a new one. For example, if we wanted to automatically set up a sales meeting for any client responding to a marketing promotion, we would:

Go to the Home tab.
Click on the Quick Steps box.
Select New quick step.

The rest of the details are prompted for you, so it's just a matter of filling in the blanks for your unique needs. That saves you time from the mundane task of responding to all emails in a campaign so that you can focus on other business needs like product development or building new customer relationships.

#8 – Automate Your Inbox with Rules

Rules can be used to automatically organize your inbox by categorizing or flagging emails, moving them to specified folders, or even forwarding them to someone else.

Right-click on a message.
Scroll down to Advanced actions.
Create rule.

Go to Settings (gear icon).
Click Mail.
Select Rules.

Once there, you can add a title to the rule, create a condition, and then add an action. You can also specify any exceptions that will make the rule more efficient.

The goal is to change the functions for your personalization. You may have keywords that automatically separate certain emails from family into one folder. Or you get a mobile alert when that email from your editor is finally in your inbox so you can cash your advance check. It's entirely up to you.

This differs from Quick Steps, where you must take partial action by determining what must happen after looking at the email. Instead, rules work in the background without your need to monitor anything. For example, if you have a rule to send any CC'd emails to a specific folder, it just happens in the background – saving you time.

#9 – Keep Your Inbox Tidy with Sweep

Outlook understands your email inbox can get cluttered quickly. That is why there is a Microsoft hack called "Sweep." The idea is to "sweep away" (or delete) any unwanted emails from your inbox by automatically detecting particular senders based on a time period.

To use Sweep:

Select the email message from the sender you want to auto-delete.
Click on Sweep in the menu bar.
Choose how you want to handle the messages and click on Sweep again to set the rule.

#10 – Schedule Emails to Be Sent at Specific Times

Okay, finishing up our list of the best Microsoft Office hacks is email scheduling. Schedule emails are a fantastic feature, so you can prep an email that is then sent out at a designated time of your choice, which is more convenient for your recipient.

An easy way to set up this timing feature is to:

Click on the arrow next to the Send button on your email.
Choose Schedule send.
Specify the date and time you wish to send the email.

Optimizing Microsoft Outlook with Makios Technology

All in all, Microsoft Outlook is an amazing tool for managing any busy schedule. Its intuitive design and innovative features help streamline everyday tasks and simplify complex workflows.

At Makios Technology, we understand how challenging it can be to manage a demanding workload while staying organized; that’s why we offer support for the Microsoft 365 license, so you don’t have to waste time setting up and managing systems on your own.

Let us help you increase productivity, collaborate better with others, and save time without waiting hours or days for someone to fix your issues. Talk to one of our experts today about how Makios Technology can help you get maximum value from your Microsoft 365 Suite tools!

References: Microsoft Outlook Blog

What is Email Security? Most Common Attacks, Tips, & More

Wed, 25 Oct 2023 15:17:40 GMT

Email has long played a central role in how we communicate. From business deals and catching up with old friends to receiving updates from our favorite brands, it's a tool billions of people use daily.

How many times have you checked your Gmail, Yahoo, or Outlook today? With its vast reach, the importance of maintaining email security cannot be stressed enough.

What is Email Security?

At its core, email security refers to the various techniques used to keep sensitive information in an email communication safe from unauthorized access, loss, or compromise.

Imagine your email as a postcard. If not properly secured, anyone could read, alter, or misuse the information on that postcard. With the rise of cyber threats, the data and personal information at risk in our emails are even greater.

It's not just about keeping messages private. It's about protecting our financial details, personal photographs, business contracts, and so much more. Email security ensures that our digital conversations remain private and that only the right people access the information.

Email protection tools like email filters and Secure Email Gateways (SEGs) are just a few ways to ensure this security. As we dive deeper, we'll explore more about these tools and the common threats we face in the digital age.

Most Common Email Attacks

Every day, countless emails zoom across the internet. While many are harmless, others hide dangerous intentions. Let's take a peek into the world of malicious emails and get to know the usual suspects.

Phishing

Picture this: an email that looks just like it's from your bank, asking you to "verify" your account details. While this may seem harmless, this is a common type of phishing email that millions of people receive every day.

Phishing emails are clever fakes, trying to trick you into handing over personal info. They portray themselves as a brand you trust and steal the details that you’d normally be willing to give the real organization.

Spear Phishing

Think of this as phishing's sneakier cousin. Spear phishing emails are custom-crafted to target you specifically. Maybe it's using your name or referencing a project you're working on.

The goal is to make you drop your guard and share sensitive details. Hackers and email scammers often do research on individuals before sending these emails, making it easier for them to appear legitimate.

Malware and Ransomware Attacks

Ever get an email with a strange attachment? It’s never a good idea to open these from someone you don’t know or aren’t expecting messages from.

Some of these carry harmful software called malware or ransomware. Open malware and you might let in a digital burglar that can hijack your information. Ransomware goes a step further, locking your files and demanding money to release them.

Man-in-the-Middle Attacks

Imagine sending a letter but someone intercepts it, reads it, then reseals it and sends it on its way.

In the email world, this interceptor is the "man in the middle", sneaking a peek and maybe even altering your messages.

Domain Spoofing

You get an email from a trusted company. But something's off. Domain spoofers use fake domains that look like trusted ones.

Instead of Gmail or Yahoo, it might be "Gmall" or "Yohoo". They're banking on you not noticing.

Spam and Junk Mail

Overflowing inboxes with offers, deals, and more. That’s what we’ve come to expect from spam and junk mail.

Annoying? Yes. Harmful? Sometimes, if you’re not careful.

Buried in those offers might be risks like bad links, viruses, and beyond. Always be cautious.

How to Recognize Suspicious Emails

Navigating the vast digital landscape of emails can sometimes feel like tiptoeing through a minefield. While many messages are genuine and safe, some carry hidden threats.

How can you tell which emails to trust and which to toss? Let's talk about the tell-tale signs of a suspicious email.

Check the Sender's Address

Genuine emails, especially from established organizations like Gmail, Yahoo, or Outlook, will usually have an official domain. Be wary of slight misspellings, such as " support@gmall.com " instead of " support@gmail.com ". Such tricks are common tactics employed by scammers.

Unexpected Attachments

Did you receive an email with an attachment you weren't expecting, especially from an unfamiliar sender? This is a big red flag. Malicious software can easily hide within seemingly harmless files or links.

Urgency and Threats

Beware of emails that create a sense of urgency. Phrases like "Your account will be suspended" or "Immediate action required" are often used to rush you into making a mistake.

Grammatical Errors

Many phishing emails originate from non-English speaking countries. Look out for awkward phrasing, spelling mistakes, or odd formatting.

Too Good to Be True

Those emails that offer spectacular deals, big lottery wins, or unbelievable offers? If it seems too good to be true, it probably is.

Requests for Personal Information

Legitimate organizations will never ask for sensitive information like passwords, Social Security numbers, or bank details via email.

Check the Links

Hover over any links (but don’t click!) to see where they lead. A long, jumbled string of characters or a misspelled version of a known website are signs of a scam.

Generic Greetings

If the email starts with "Dear User", "Dear [Your Email Address]", or “Hello Dear”, be cautious. Genuine emails from companies you do business with will typically use your name.

Verify Independently

If you’re ever in doubt about an email's authenticity, reach out to the company or individual directly using contact information obtained from their official website or other reliable sources. Don’t use the contact details provided in the suspicious email.

A little skepticism goes a long way when it comes to email security. Adopting a cautious approach and learning to spot these signs will greatly reduce the risks of falling victim to email scams. Always remember trust but verify.

Tips for Enhancing Email Security

Regularly Update and Patch Software

Just like your phone gets updates, your email software needs them too. Whether you use Gmail, Yahoo, or Outlook, it's key to keeping them up-to-date. Each update might fix security holes that hackers can exploit.

Use Strong, Unique Passwords

Think of passwords as keys. You wouldn't use a flimsy generic key for your house, right? The same goes for email.

Create passwords that are a mix of letters, numbers, and symbols. And remember, no "password123". It’s also a good idea to avoid using the same password across multiple sites. This way, if one gets compromised, the others remain safe.

Two-Factor Authentication (2FA)

Imagine a second door behind your main door. That’s 2FA for your email.

Even if someone guesses your password, they'll need another code (usually sent to your phone) to get in. It's like having a double lock.

Be Wary of Unsolicited Attachments

They say curiosity killed the cat. Don’t let it harm your computer.

If an email from an unfamiliar sender has an attachment, think twice about opening it. The document or file might contain something harmful. If you didn't expect it, better to leave it unopened.

Educate and Train

Knowledge is power. Everyone using email, from kids to grandparents, should know the basics of email security. Talk to your family. If you’re a business leader, consider training for your team. It takes only one click on a bad link to open the door to problems.

The Role of Email Security Solutions

Email is one of the primary doors through which both welcome guests and unwanted intruders can enter. Luckily, there are specially designed tools and solutions to help guard that entrance.

Just like smartphones have apps and features, firewalls come with their own set of special functions.

Advanced Filtering

Picture a diligent postman. He knows every member of your household and hand-delivers only the mail that belongs to you, while keeping out junk mail and suspicious packages.

Advanced email filtering acts in much the same way for our email. It sorts through countless messages, ensuring we get what we need while blocking unwanted and harmful emails.

Encryption

Have you ever used a secret code to share messages with friends? Encryption is like that, but way more complex.

When you send an email, encryption turns your message into a secret code. Only the person you're sending it to has the special key to decode and read it. This means that even if sneaky eavesdroppers intercept your message, all they'll see is gibberish.

Regular Backups

Remember when we used to keep photo albums and important papers in safe boxes? Now, much of our precious data is digital. Just like those old boxes kept our memories safe, regular backups protect our digital treasures.

By regularly saving copies of our emails, we ensure that even if something goes wrong – say, an accidental delete or a nasty virus – we can recover what's lost.

While we adore the convenience emails bring, they also come with their set of challenges. But with the right email security tools by our side, we can navigate the email world with confidence.

Need Reliable Email Security?

You might be wondering whether your email security is up-to-date and how you can keep up with this need. That's where experts like Makios Technology and services like our Makios Cloud Email Protection come in.

We have all the tools you need to keep your email communications safe and protected. Please get in touch with our team today so we can provide you with the top email security options!

Microsoft 365's New Cutting-Edge Features in OneDrive and Teams

Fri, 13 Oct 2023 15:19:25 GMT

Microsoft 365 is known to continually evolve to meet modern business needs. Today, we're excited to discuss the latest features in OneDrive and Teams. These advancements are particularly important for professionals and their teams - anyone who aims for operational efficiency. If you're looking to complete both your professional and personal projects more efficiently, then you'll be thrilled with what Microsoft 365 has in store. Let's talk about it!

OneDrive - The Next-Level Cloud Storage

OneDrive has evolved far beyond being a mere cloud storage provider. It's now a fundamental part of Microsoft 365. It hosts nearly two billion files every day and has become an indispensable tool for secure file sharing and collaboration. So, what can you expect from OneDrive's new features?

Core Features

Visually Updated: An aesthetic upgrade that enhances your visual experience.
AI-Driven Important Files: This feature prioritizes essential files and puts them at the top for easy access.
File Filters: Easily locate and categorize files based on their types, which reduces time spent on manual searches.
Request Files: Allows you to request specific files for a folder, which makes collaboration easier.
New File Templates: Ready-to-use templates for a quick start on your tasks.

User Experience Enhancements

New Share Dialog: Streamlines the sharing process to save you more time.
Shared Files Feature: Access files shared either with you or by you.
Browse by People or Meetings: Another layer of categorization to browse your files.
Color Your Folders: Allows for customized, colorful folder options for better organization.

Teams - Streamlining Your Collaboration

The updated Teams app, which is compatible with both Windows and Mac, targets not just education sectors, government clouds, and Virtual Desktop Infrastructure, but professionals and their collaborative teams across various industries.

New Features and Enhancements

Performance Improvements: The new Teams app launches meetings twice as fast and uses 50% less memory compared to its predecessor.
User Interface Theme: A sleek new look for a better user experience.
Change Teams Channels Faster: Enhanced responsiveness when you’re switching between different channels.
Add Other Accounts: Multi-tenant support allows you to easily switch between various organizational accounts.
New Town Hall Meetings: This new meeting type will replace Teams Live Events which can host up to 10,000 attendees.
Video Clip Messages: Includes options to blur your background or add a screen as your background, record the screen, and record audio-only clips.
Animated Backgrounds in Meetings: Add a dynamic flair to your virtual meetings.
Set Work Location for the Day: Flexibility to set your work location daily.

Why Every Professional Should Take Note

As we previously mentioned, Microsoft 365 continually rolls out updates – it happens all the time. So, why should the latest news captivate your attention? Well, the features we've explored are designed to dramatically elevate operational efficiency. In the fast-paced world of business, time saved equates to revenue gained. With these new robust governance features and cutting-edge security measures that have been added to Teams and OneDrive, you can rest easy because you’ll know your confidential data is in safe hands.

Staying current with these updates is an investment in guaranteeing the longevity and success of your ventures. These are not just minor tweaks. Rather, they're transformative features that redefine how you collaborate and secure data.

Unlock the Potential of New Microsoft 365

No matter if you're a seasoned professional or an aspiring entrepreneur, Microsoft 365's latest features in OneDrive and Teams are crafted to improve your efficiency and secure your valuable data. These innovations were developed to align with the needs of professionals across various sectors. If you are looking for an in-depth comparison of the features accessible across different Microsoft 365 Business plans, take a moment to review the various features and subscription models available.

So, why hesitate? Take the next step in your professional journey by exploring these new features today. Consider upgrading your Microsoft 365 Business plan to fully unlock the next level of your operational capabilities.

References: Microsoft OneDrive Blog , Microsoft Teams Blog

We Are Celebrating Our 17th Anniversary!

ndesmet@makios.com (Nils Desmet) — Mon, 02 Oct 2023 15:00:40 GMT

Let's throw some confetti and don those party hats because we're celebrating our spectacular 17th Anniversary!

This month, we're absolutely thrilled to mark a major milestone in our journey. It's a moment that fills us with immense pride! But before we dive headfirst into the festivities, let's take a moment to reflect on the incredible journey we've embarked on.

Seventeen years ago, we launched on a daring mission – to shake up the tech world. Our goal was straightforward: provide businesses with tech solutions that would propel them to new heights and revolutionize their operations. And now, here we stand, amazed by the incredible strides we've taken!

It all began with a small but mighty team of dreamers, and today, we're a thriving, dynamite organization serving clients of all shapes and sizes. So, how did we get here, you ask? It's simple: unwavering commitment to excellence, an obsession with ensuring our customers' happiness, and a burning desire to stay ahead of the tech curve.

Our exceptional team has been the driving force behind our success, pouring their heart and soul into our project's day in and day out. We've nurtured a culture of innovation, continuous learning, and team spirit, which has enabled us to whip up some seriously cutting-edge solutions.

Before we raise our glasses, I want to express my deepest gratitude to our incredible clients, partners, and vendors. You've been the true partners in our growth and success, and we couldn't have done it without you.

Thank you for being a part of our remarkable journey. Here's to the next 17 years and beyond! ��

What We Look at During an Initial Technical Review (ITR)

Sun, 01 Oct 2023 16:20:15 GMT

Engaging in a managed partnership

When we meet a new potential client, one of the very first things we do is perform what we call an Initial Technical Review (ITR). This isn’t about finding fault, it’s about getting a clear picture of your technology environment so we can understand where things stand today and what it will take to support you effectively going forward.

Our goal is simple: make sure you have a stable, secure, and efficient foundation before we engage in a managed partnership. Here are the key areas we focus on:

1. Network & Infrastructure

We assess the “plumbing” of your IT: firewalls, switches, Wi-Fi, and servers. The aim is to identify potential weak points, outdated equipment, or unsupported technology that could create issues down the road. A well-built foundation keeps everything else running smoothly.

2. Security Practices

Cybersecurity is at the core of every business today. We review how your systems are currently protected, from firewalls to multi-factor authentication to endpoint security. This helps us gauge whether your defenses line up with today’s threats.

3. Backup & Recovery

It’s not enough to know that backups exist, they need to work when it matters most. We confirm that data is being backed up reliably and that recovery processes are in place in case of a server failure, cyberattack, or accidental deletion.

4. User Access & Identity Management

Strong identity management keeps the right people in and the wrong people out. We look at account management, password policies, and login protections. This helps prevent risks that often come from old or unused accounts.

5. Documentation & Knowledge

A healthy IT environment doesn’t live in one person’s head. We check whether critical information, such as network diagrams, credentials, and procedures, is documented. This ensures consistency, continuity, and peace of mind.

6. Compliance Alignment

Depending on your industry, you may need to meet regulations like HIPAA, PCI, or others. We look for signs that compliance requirements are being addressed, so there aren’t surprises later.

7. Monitoring & Visibility

Technology needs watchful eyes. We look at whether systems are being monitored, servers, networks, backups, and security alerts, to make sure that problems don’t go unnoticed.

8. Cloud & SaaS Systems

Most organizations rely on cloud services like Microsoft 365, Google Workspace, or other platforms. We review how these tools are used, whether licenses are managed efficiently, and whether important data is protected.

9. End-User Devices

We take note of workstations, laptops, and mobile devices to ensure they’re up to date, properly secured, and aligned with lifecycle planning. This helps prevent downtime and keeps productivity flowing.

10. Business & Culture

Lastly, we look beyond the technology. A strong partnership depends on how an organization views IT, whether it’s treated as a strategic asset or simply a cost to minimize. This perspective helps us set expectations for collaboration.

Why This Matters

A n Initial Technical Review is not about passing or failing a test. It’s about establishing clarity, transparency, and trust at the very beginning. By reviewing these areas, we can provide practical recommendations, reduce risks, and create a roadmap for a healthier IT environment.

For clients, this process offers peace of mind, knowing that nothing important is overlooked and that your technology is being approached with diligence and care.

Celebrating Martin's 4th Work Anniversary

ndesmet@makios.com (Nils Desmet) — Fri, 29 Sep 2023 20:36:53 GMT

Guess what? It's party time! We're marking a truly special occasion – Martin's fourth anniversary with our awesome tech-savvy crew.

Aside from his impressive technical abilities, Martin is a great leader. He's been instrumental in promoting teamwork and open communication among our technical team, building trust and respect among his coworkers. He's always ready to roll up his sleeves, taking on tough problems and offering vital guidance to his teammates. Martin's leadership has been incredibly valuable to our work, and we're thrilled to have him as part of our team.

"Four years with Makios has shown me lots of things. From working closely with my team to interacting with all kinds of people, the thing that stands out to me is the experience. It's a one of a kind." Said Martin

On behalf of the Makios Technology family, we want to express our gratitude to Martin for his unwavering commitment and diligent efforts. Your contributions have been priceless, and we look forward to many more years of success together!

What is a Firewall? (How They Work & Why You Need One) |

ndesmet@makios.com (Nils Desmet) — Wed, 27 Sep 2023 16:48:03 GMT

Imagine the digital world as a bustling city. Just as we lock our homes and hire security guards for our buildings, we need protection in the online space.

This is where a firewall steps in. Acting as a diligent lookout, a firewall is often a device’s first line of defense, making sure only safe and approved data gets in.

What is a Firewall?

Picture this: a tall security guard standing at the entrance of an important building. This guard's job is simple – deciding who gets to enter and who's turned away.

In a similar way, a firewall plays the role of this security guard. But instead of guarding a building, it's guarding our computer or network.

Its main task is to ensure that only safe data can flow in and out of the system.

Types of Firewalls

Firewalls come in various types, each offering a unique approach to safeguarding digital assets.

1. Packet Filtering Firewall

A packet filtering firewall is like a diligent mailperson checking every single parcel (or packet of data) that tries to enter or leave. It examines the 'addresses' on each packet, ensuring they match a set of allowed rules before letting them pass through.

If a packet seems suspicious or isn't on the 'mailing list', it's quickly turned away.

2. Circuit-Level Gateway

A circuit-level gateway is similar to a club bouncer who checks your ID at the door. Instead of scrutinizing every word you say inside the club, the bouncer simply checks that you're the right kind of person to enter.

Circuit-level gateways focus on the nature of the connection. They ensure it's legit without getting deep into the content of the data being exchanged.

3. Application-Level Gateway

Application-level gateways, often known as proxy firewalls, focus on the data within specific applications. They make decisions based on the content, ensuring malicious software isn’t being smuggled in.

4. Stateful Inspection Firewall

Instead of just examining individual packets or connections, a stateful inspection firewall looks at ongoing connections as a whole, making decisions based on context and history. It's thorough to confirm nothing harmful slips through unnoticed.

5. Next-Generation Firewall (NGFW)

The NGFW is the Swiss Army knife of the firewall world. Imagine a security expert equipped with the latest tech gear, capable of multiple tasks at once. These firewalls combine the features of the traditional ones but add intelligence.

They can identify applications, users, and even devices, giving a holistic approach to security.

Each type of firewall offers its unique strengths. The choice often depends on the specific needs and scale of an organization or individual.

How Does a Firewall Work?

Firewalls are smart. They don't just randomly decide what goes in or out. Instead, they follow a set of rules.

Rules and Filtering Traffic

Much like a club bouncer checking names on a list, a firewall goes by rules set by us or network administrators. If the data, or "traffic," matches the allowed list, it’s allowed to come in. If it's not on the list, it's blocked.

Understanding Ports

Computers have various "doors" called ports. Think of them as different entrances to a building. Some are for guests, some for deliveries, and others for employees.

Each port allows a specific type of data. A network firewall keeps an eye on these ports, ensuring only the right kind of data uses the right door.

Packet Inspection

Data on the internet travels in tiny packets. Before allowing them in, a firewall inspects these packets.

If everything seems legit and safe, the data packet is let in. If something's off or suspicious, it's denied entry.

Firewall vs. Antivirus: What's the Difference?

Both firewalls and antivirus software play a role in digital security. But they have distinct parts that are different from one another.

A firewall decides who gets to enter and who's turned away. A firewall primarily examines data traffic, ensuring no malicious entities get past its vigilant watch. It is there to protect the network.

On the other hand, antivirus protects what is going on inside. If an intruder like malware or a virus sneaks past the outer defenses, the antivirus steps in. It scans, detects, and removes these threats from individual devices.

While both serve protective functions, a firewall focuses on keeping threats out of the network. Whereas antivirus deals with threats that have made their way into your device.

For comprehensive protection, it's ideal to have both. A robust firewall for the first line of defense and a reliable antivirus to catch anything that slips through.

Why Do We Need Firewalls?

Imagine leaving your front door open all the time. That’s a lot of risk you’re leaving yourself open to. Without proper firewall protection, that's what you’re doing.

Here's why firewalls are so crucial:

Protecting Our Devices from Harmful Data: The internet is like a bustling marketplace. Along with the good, there's some bad stuff out there - malicious software or malware. A firewall prevents these harmful bits from finding their way into our devices.
Keeping Personal Information Secure: We all store important information on our devices such as pictures, documents, and sometimes even financial details. Firewalls ensure our digital treasure chests remain safe from prying eyes.
Blocking Unwanted Traffic and Potential Hackers: Not all visitors are friendly. Firewalls act as gatekeepers, blocking unwanted visitors like hackers from accessing our network.

Common Features of Firewalls

Just like smartphones have apps and features, firewalls come with their own set of special functions.

Rule Setting

A firewall is like a diligent butler. We tell it who's allowed in the house and who's not. By setting rules, we decide which kind of data gets a green signal and which gets stopped at the gate.

Traffic Monitoring

A firewall is always on alert, watching the data that comes and goes. This ensures nothing sneaky gets past its watchful gaze.

Reporting

Firewalls keep records. If they spot something fishy, they'll make a note of it in their reporting section. This is handy because it helps spot patterns and potential threats.

VPN Support

Sometimes, we want an extra layer of privacy when we're online. A VPN is like a private tunnel on the internet. Many firewalls offer support for VPNs, ensuring that our online journey is both secure and private.

Firewall Myths

Every hero has its limitations, and the same goes for firewalls. Let's clear the air and debunk a few myths.

Firewalls are an All-in-One Solution

While firewalls are powerful, they're not magic shields. They're excellent for stopping many threats, but not all.

It's like using an umbrella. It'll shield you from the rain but not from a snowstorm.

Firewalls Provide 100% Security

Some people believe that once they have a firewall, they're entirely safe. While it's a great start, it’s not a complete solution. You should back it up with antivirus software and other protective measures.

Setting Up Your Firewall

Setting up a firewall isn't just a one-time task. It's an ongoing process, much like tending to a garden.

1. Maintain Regular Updates

Just as we update our phones for the latest features, we should keep our firewalls up to date. Cyber threats keep evolving and so do firewalls. Regular updates ensure they're equipped to tackle the latest dangers.

2. Seek Expert Help if You’re Unsure

If electronics aren't your thing, it's okay. Sometimes it's best to call in the pros. If you're uncertain about your firewall settings, reach out for expert help so they can ensure you have the best firewall in place.

3. Customize Your Rules

Each of us has unique needs. Maybe you run a business or perhaps you just surf the web at home. Either way, tailor your firewall rules to fit your specific situation. It's like adjusting a recipe to your taste.

Make Sure Your Data is Protected by a Firewall

In our rapidly evolving digital landscape, firewalls serve as protectors watching over our virtual homes. They play a crucial role in ensuring our data remains unscathed and our devices are free from malicious invaders.

If you ever find yourself unsure of the protective measures to take, get in touch with the experts at Makios Technology. We’re here to help you keep your data, devices, and other assets safe from cyber criminals. Get in touch with us today to learn more about all of the ways we can help you.

iOS 17 New Features: A Guide for Business Professionals

Tue, 19 Sep 2023 16:47:50 GMT

If you keep up with the latest advancements in the digital landscape, you'll know that innovations are happening all the time! Apple's latest operating system, iOS 17, is no exception. This update brings many new features that can significantly impact how business professionals interact with technology. In this article, we want to go into the nitty-gritty of iOS 17's new features with you.

Communication Features

Live Voicemail

The Live Voicemail feature is a useful tool for business professionals who receive many calls during the day. It transcribes incoming voicemails in real-time, allowing you to read the message before answering. This feature will enable you to prioritize your calls and respond more efficiently.

To activate or deactivate this feature:

Settings
Phone
Live Voicemail
Turn it on or off

Audio Message Transcription

iOS 17 now offers audio message transcription within the Messages app. This feature can be a game-changer for those in the corporate sector who are often in noisy environments or in meetings – allowing them to read messages without listening to the audios.

FaceTime Audio/Video Messages

The latest update for FaceTime has introduced an exciting new feature that allows you to leave an audio or video message for the person you were trying to call if they missed your video call. This new feature adds a personal touch to missed calls and improves communication between callers.

Message Search

The Messages app has a new update that brings in a user-friendly feature for quick and easy search of specific messages, photos, links, and attachments within your conversations. You can now use the new search bar to find what you're looking for without manually scrolling through multiple conversations.

Check In

The new Check In feature in Messages automatically notifies selected contacts when you've arrived at a predetermined destination. This can be incredibly useful for business meetings and client visits. It ensures that all parties are informed of your arrival.

How to use:

Launch the Messages app and choose the conversation where you want to use the Check In feature
Tap on the plus button (+) and choose more
Select Check In
Follow the on screen instructions

Efficiency and Productivity

StandBy Mode

StandBy Mode is not just a fancy clock display. No, it's a productivity tool in disguise. When your iPhone is charging, turning it sideways activates StandBy Mode. What does this mean? It turns into a clock, calendar, or even an information center with smart widgets. This means your phone can display crucial information like upcoming meetings, emails, or to-do lists while charging on your desk.

More Accurate Autocorrect

We've all been frustrated with autocorrect errors while typing a quick message. iOS 17 aims to make this a thing of the past with its more accurate autocorrect feature. The system now learns from your typing habits. There are fewer mistakes, and this speeds up your overall communication. This is particularly useful when you are constantly on the go and rely on quick, error-free messaging.

Autofill Verification Codes in Mail

Two-factor authentication is a must for securing business accounts, but toggling between your mail and the login screen can take time and effort. iOS 17 simplifies this with its Autofill Verification Codes feature in Mail, just like the verification codes you receive via text message. This feature simplifies the login process by adding convenience and an extra layer of security to it.

Privacy and Security

Private Browsing Locked

For those who value privacy, Safari's new locked Private Browsing feature is a godsend. After 15 minutes of inactivity, your private browsing tabs lock and require reauthorization to access. This guarantees that your sensitive data remains confidential, even if you step away from your device.

The latest update lets you choose the search engine you prefer to use while Private Browsing, such as Yahoo, Bing, DuckDuckGo, or Ecosia.

To change the default search engine:

Settings
Safari
Search
Select Private Search Engine
Choose your preferred search engine

Lockdown Mode on More Devices

Lockdown Mode is an advanced security feature that provides protection against sophisticated cyber attacks. This feature is now available on all your Apple devices, including Apple Watch, iPads, and Macs. With the new Lockdown Mode, iPhones will automatically prevent connections to non-secure Wi-Fi networks and remove geolocation data from shared photos.

Networking and Sharing

NameDrop

Networking is the lifeblood of any enterprise - and iOS 17's NameDrop feature makes it easier than ever. Simply bring your iPhone close to another iPhone, and you can instantly share your contact details. This seamless interaction can make a lasting impression during business meetings or networking events.

Download Maps for Offline Use

No matter if you're traveling for a business meeting or visiting a client's location, the ability to download maps for offline use can be a lifesaver. With iOS 17, you can save an area of a map to your iPhone and explore it offline. You will never lose your way again!

Upgrading to iOS 17

How to Upgrade to iOS 17

Upgrading to iOS 17 is a straightforward process:

Go to Settings
Scroll down and tap General
Select Software Update

If an update is available, you'll see an option to upgrade to iOS 17.

iOS 17 Compatible Models

iOS 17 is compatible with the following iPhone models:

iPhone XS and XS Max
iPhone XR
iPhone 11 series
iPhone 12 series
iPhone 13 series
iPhone 14 series
iPhone 15 series

iOS 17 - A Must for Business Professionals?

iOS 17 is more than just a software update. As you can see from the new tools, it's a suite of features designed to enhance productivity, boost security, and facilitate networking for business professionals.

From the time-saving StandBy Mode to the networking-friendly NameDrop feature - iOS 17 has something for everyone in the business realm. If you're trying to give your enterprise the competitive edge it deserves, upgrading to iOS 17 is a step in the right direction.

References: Apple

How Do You Recall or Undo an Email in Outlook?

ndesmet@makios.com (Nils Desmet) — Tue, 29 Aug 2023 23:01:52 GMT

Unfortunately, many of us have experienced the feeling of sending an email that we wish we could take back. Whether there's an error or you sent an email to the wrong person, sometimes you just need a friendly little button to erase your mistake.

Although sending an email with an error is easy, recalling an email in Outlook isn't as simple – but it is possible! Here's what you need to know.

Transition from Email Recall to "Undo Send" in New Outlook Versions

First, it is important to note that Windows Outlook no longer offers email recall – this function is only available in the classic version of the platform. In the new version of Outlook, "recalling" a message is now referred to as the "Undo Send" function.

This function allows you to temporarily delay delivering your message, giving you a few extra seconds to cancel delivery before it's pushed to your recipient. Here is how you can set this up on your Outlook account.

Step 1: From the View tab, select View Settings .

Step 2: Once in the settings tab, select Mail. From the Mail menu, choose Compose and Reply .

Step 3: You'll find the setting options for the Undo Send function in the Compose and Reply menu. Select Undo Send and use the horizontal timeline to select your desired delay length– five or ten seconds.

Keep in Mind

When the Undo Send function is active, you'll know from the notification at the bottom of your Outlook Window. This notification appears after sending an email and remains on the screen for the time chosen at set-up.

How to Recall an Email in Classic Outlook

If you have the desktop version of Microsoft Outlook and need to recall a previously sent message, this is how to do it.

Step 1: On the left side menu, select Sent Items. This folder allows you to review messages you send to other recipients.

Step 2: Find the email that you want to recall. Double-click the email to open it in a new window.

Step 3: With the message open in the new window, select the three dots button. You can find this on the right side of the toolbar. When opened, go to the middle of the menu and hover over the Actions option. Then, select Recall This Message .

Step 4: If you don't have the three dots button on your toolbar, select File instead. From there, you can also select Recall This Message .

Step 5: A pop-up window will appear on your screen. There are two choices:

Delete unread copies of this message.
Delete unread copies and replace them with a new message.

Select the option that best suits how you need to proceed and select whether you want Outlook to notify you if the process was a success. After selecting your options, click the OK button.

Step 6: If you choose to delete the message, then you are finished! If you want to delete the original message and replace it with a revised email, Outlook opens a second window. Once you're finished constructing that message, hit send.

Why Isn't Outlook Email Recall Working?

In most cases, you can recall an email, but a few circumstances will make it impossible to take back your errored email – most notably if the recipient opens the message. If you're still using the classic version of Outlook and have trouble recalling your emails, take a look at the tips below to ensure there isn't something else keeping you from retracting your message.

Outlook Web or Mobile Platform

Email recall is only available through the Windows Outlook desktop application. Therefore, you can't recall your messages using Outlook for Mac or the web or mobile version.

Redirected Message

Emails can only be recalled if they are unopened and in the recipient's inbox . If the recipient automatically or manually redirected the message to a different mailbox, you won't be able to recall it.

Recall Only Works in Outlook

If the recipient of your message uses another platform, such as Gmail or Yahoo, your recall request will fail. Both you and the recipients need to use Microsoft 365 or Microsoft Exchange.

A No-Go for External Contacts

This feature is unavailable when emailing external contacts due to the sender's lack of control over the recipient's email environment. It only works if both parties belong to the same organization.

Conclusion

Sending the wrong email by accident is an unfortunate communication hazard – mistakes happen. Luckily, we can sometimes erase those mistaken emails before the wrong person reads them. For more help with your Microsoft 365 applications, reach out to our certified Microsoft specialists.

References: Microsoft , Microsoft Support

Celebrating Veronica: One Year of Excellence at Makios

ndesmet@makios.com (Nils Desmet) — Wed, 16 Aug 2023 21:55:41 GMT

Guess who's been crunching numbers and conquering spreadsheets like a pro for a whole year at Makios? That's right, our very own Veronica!

Over the past 365 days, she's evolved from a numbers rookie into a full-blown accounting rockstar. The diligence and wholehearted dedication that Veronica has poured into her work are nothing short of inspiring. Challenges were not merely obstacles to her; she embraced them, using each as a stepping stone for her personal and professional development.

“I am truly blessed as I celebrate my first year with Makios. It’s an absolute honor to be part of this exceptional team. Makios has not only provided me with the chance to grow professionally but also on a personal level. Looking forward to many more years with the Makios family.” Said Veronica

But this isn't just Veronica's success story; it's a testament to Makios' commitment to fostering talent from within. We firmly believe that our team members have boundless potential, and Veronica's journey is undeniable reinforcement of that belief.

Veronica, you're a trailblazer, and we're proud to have you on our team. Here's to a future marked by countless more accomplishments and continuous growth!

Cyber Compliance: What It Is, the Benefits, & Who Needs It

ndesmet@makios.com (Nils Desmet) — Thu, 03 Aug 2023 23:00:12 GMT

In today's world, we can do just about anything online. We shop, chat with friends, and even work on the internet.

And just like we have rules in the real world, the online world has its own set of rules. These rules keep our information safe from bad people who might want to steal it.

That is where cyber compliance comes into the picture.

What is Cyber Compliance?

Have you ever played a board game? Every game comes with a set of rules. Without them, there would be chaos. People wouldn’t know whose turn it was or how to win.

Now, think of the internet as a giant game. And just like any game, the internet also needs rules. These rules make sure that everyone plays fairly and that our personal information like names, addresses, and credit card numbers stays safe.

These rules for the internet are called cyber compliance.

It's like a guidebook filled with steps and rules that businesses follow to make sure they are using technology safely. It tells them how to store data, who can look at it, and how to protect it from hackers.

Where do these rules come from? Many times, governments or big organizations create them. They look at all the possible ways information can be at risk and then set standards for businesses to follow.

For instance, if a doctor's office wants to store patient records online, they need to ensure that those records can't be easily accessed by just anyone. Cyber compliance helps them do that.

In simpler terms, cyber compliance is a bit like the traffic rules we follow on the road. Just as you wouldn’t run a red light or drive the wrong way, businesses shouldn't leave our personal data out in the open or use old software that can be easily hacked.

When businesses follow cyber compliance rules, it's like they're driving safely on the internet highway, ensuring they don't put any data at risk.

Remember playing "Simon Says" as a kid? Just as you would only move when Simon said so, in the world of technology, businesses should only move (or make decisions) when cyber compliance says so.

It's a way of ensuring they're always making the right, safe choices in the online space.

In essence, cyber compliance is our safety net in the digital world. It’s the set of rules that companies follow to make sure our personal details, like where we live or our birthdays, are kept secret and safe.

And just like wearing a helmet protects our heads, cyber compliance protects our data.

The Key Benefits of Cyber Compliance

The internet is filled with private details like our personal information. Businesses use cyber compliance to protect these online.

So what makes these rules so great for businesses?

1. Enhanced Security

The first and most important reason for cyber compliance is its comparison to having a strong lock on a door. This "lock" keeps out people who might want to steal or damage our information.

Hackers are always looking for ways to sneak into places they shouldn’t be. But with cyber compliance, businesses can build tall walls and sturdy doors in the digital world. This means our data like our home addresses or favorite hobbies is kept safe.

2. Trust and Reputation

Have you ever trusted someone with a secret? How would you feel if they told everyone? You'd probably be upset and might not trust them with secrets anymore.

The same goes for businesses. When they follow cyber compliance rules, they show us they can be trusted with our "secrets" or personal data. And when people trust a business, they'll want to use their services or buy their products.

Plus, nobody wants to hear that a business they like doesn’t comply with the rules. By staying compliant, businesses maintain a good reputation.

3. Operational Efficiency

Think of a well-organized tool chest where every tool has its place. It's easy to find what you're looking for, right?

Cyber compliance helps businesses stay organized in a similar way. With these rules, companies have clear steps to follow, making their work smoother and faster.

No more wasting time looking for lost data or fixing mistakes. Everything runs like a well-oiled machine, just like how your tools are easy to find in an organized toolbox.

4. Legal and Financial Advantages

We all know what happens when you break the law. Businesses also have consequences if they don't follow cyber compliance.

They might have to pay significant amounts of money as fines. Or they could get in trouble with the authorities.

But when businesses stick to the rules, they avoid these problems. This means they can save money and stay out of trouble.

Which Industries Need to Comply?

Imagine the internet as a big city. In this city, there are different neighborhoods or areas just like there are different industries in the real world.

Now, as different parts of the city have different rules, different industries have unique cyber compliance rules to follow. Let’s explore some of the industries that are held to cyber compliance laws.

Healthcare

Doctors, nurses, and hospitals keep lots of important information about our health.

Imagine if someone got hold of your health records. That could be dangerous and problematic for your future healthcare needs.

Rules like HIPAA ensure that patient data like check-up results or medicines are kept safely.

HIPAA is short for the Health Insurance Portability and Accountability Act, which serves as the guiding star for healthcare providers. It ensures that patient data such as medical history or treatments is kept away from unwanted eyes.

Finance

Banks and financial places keep hugely valuable information about our money such as how much we save or spend.

There are rules like the Sarbanes-Oxley Act of 2002 that make sure our money details are safe and sound. It set up specific money-related requirements for all U.S. public company boards as well as public accounting firms. Standards like this require the Securities and Exchange Commission (SEC) to define rules about how corporations have to comply with the law.

Education

Let's think of our city's schools and universities. These institutions have details about students like their grades, attendance, and personal information.

FERPA , which stands for the Family Educational Rights and Privacy Act, is their rulebook. It makes sure student records are kept private and aren’t shared without permission. This keeps students' data safe.

E-commerce

Stores sell things in-person, at events, and online. When we buy household items, books, clothes, or anything else online, we share details like our address or payment info.

Standards like PCI DSS (Payment Card Industry Data Security Standard) help these online stores keep our shopping details secure, ensuring no one misuses them. Otherwise, people would be able to use our personal information to make purchases for themselves.

Public Services and Infrastructure

Imagine the power generation stations or water plants in our city. These places are vital because they give us electricity and clean water.

If someone messed with them, the whole city could be in trouble. There are national and international standards that make sure these places are protected from cyber attacks.

Businesses Operating in California

Businesses in the state of California have a special set of rules called the CCPA (California Consumer Privacy Act).

This act ensures businesses respect and protect the personal data of California residents. It's like a special key crafted just for one neighborhood, ensuring every resident's privacy is prioritized.

Everyday Businesses

Then there are all of the other shops, cafes, and businesses in the city. From a cafe selling cakes to a pet store with animals for sale, all businesses have some information they need to protect.

Every business, no matter how big or small, has to follow certain rules to keep data safe. That could include everything from payment information to personal details about customers.

For Businesses Seeking Trust

There's a special badge that businesses can earn showcasing they handle financial and customer data responsibly. This badge is called SOC 2 (System and Organization Controls 2).

Developed by the American Institute of Certified Public Accountants (AICPA), SOC 2 is a key cybersecurity compliance framework.

When a company has a SOC 2 certification, it's like a shop displaying a "Best in Town" sign, assuring everyone they adhere to high standards.

Common Misconceptions about Cyber Compliance

Let's talk about a couple of the myths about cyber compliance.

"Only big companies need it."

Imagine thinking only big houses need locks. It doesn’t work that way.

Whether a business is as big as a supermarket or as small as a lemonade stand, they all need protection.

"I'm not in healthcare or finance, so these rules don't apply."

Many think only specific sectors need compliance. However, with regulations like FERPA for education and CCPA for California-based businesses, it’s evident that cyber compliance spans various fields.

Plus, with certifications like SOC 2, any business aiming for excellence has a path toward showcasing its dedication to data security.

"It's too expensive."

Think of it like buying a good helmet for riding a bike. Sure, there might be a cost. But isn’t it worth it to avoid injuries?

Cyber compliance is an investment that keeps businesses safe from big losses in the future.

Protecting Our Digital World

Navigating the internet provides a never-ending supply of opportunity. But it's essential to know the rules of the road. Cyber compliance is like a guidebook that helps different parts of the stay safe and sound.

Whether you're shopping online, visiting the doctor, or even reading this article, cyber compliance is working behind the scenes to ensure a smooth and safe journey.

For those businesses that feel lost, there are experts like our team at Makios who are ready to guide them. Get in touch with us today and see how we can help with your cyber compliance needs.

References: U.S. Department of Health and Human Services , PCI Security Standards Council , State of California Department of Justice

Happy 12th Anniversary, Rick!

ndesmet@makios.com (Nils Desmet) — Fri, 28 Jul 2023 19:08:13 GMT

Well, well, well, look who's been racking up years like a seasoned pro! It's not every day you come across someone like Ricardo, dedicating more than a decade of his life to Makios Technology. Ricardo, my friend, you've hit the 12-year mark, and it's time to break out the virtual confetti!

From day one, he dove headfirst into his responsibilities, working tirelessly to ensure that our systems and our clients were up and running seamlessly. His expertise in phones and cybersecurity has been invaluable to us over the years, as he has helped us safeguard our clients' data and prevent breaches.

But let's not forget what really makes Ricardo shine – his unstoppable spirit and empathy. No matter how tough things get, he's like a bulldozer plowing through obstacles, never giving up until the job is done. If there's a problem, Ricardo's got the solution. Period.

"I can’t believe it’s been 12 years already. I appreciate everything that Makios has done for me and most of all for giving me an opportunity. I cherish the relationships I have made with our clients and my fellow co-workers. It has been an adventure, but I wouldn’t change a thing. Thank you for allowing me to be a part of this amazing team! Looking forward to the future." Said Ricardo

So, as we throw confetti in the air and celebrate this momentous milestone, let's raise a digital toast to our one and only Ricardo. You're an indispensable part of this team, and we couldn't have come this far without you. Thanks for being the rockstar that you are. Here's to another 12 fantastic years of all-around awesomeness!

Comprehensive Guide to MFA/2FA & Microsoft Authentication

Thu, 20 Jul 2023 23:20:00 GMT

As a cybersecurity specialist, I know first-hand that there is no perfect, fail-proof solution to cybersecurity problems. The cyberattacks on major supply lines and industries such as the Colonial Pipeline and JBS show that we exist in the digital cold war, with the battles happening minute-by-minute in cyberspace.

However, there are practical steps that businesses and individuals can take to ensure that their personal data and information are protected to the highest possible degree. In fact, many cybersecurity issues can be solved, and hacks prevented by taking simple authentication steps.

One question I often receive is, “What is the best security method for my data?” When it comes to protecting your personal data on devices and cloud-based software, there are two powerful methods that offer protection: two-factor authentication (2FA) and multi-factor authentication (MFA).

To fully comprehend the two authentication options, let us delve deeper into each of them and analyze the advantages of Microsoft Authentication as a viable solution for authentication.

What Are Authentication Factors?

Authentication Factors act as a digital “identity check” for someone trying to access protected data, services, resources or information. Authentication Factors are identified by three “types”:

Knowledge: Something you know, such as your own username, password or PIN code.

Possession: Something you prove you have, like a cellphone, key fob, or USB drive with two-factor authentication software installed on it. This is known as “something you have” authentication because this device acts as a backup or an extra form of ID.

Inherence: Something you are, such as a fingerprint or retina scan. This is known as “something you are” authentication because this identification method requires your physical presence and can be done in person on a mobile device with biometrics technology installed.

Most users of digital technology have grown accustomed to single-factor authentication, such as a password to unlock one’s online bank account. However, sign in others, if only one piece of information – such as a “knowledge” password – is required, then the risk is much higher that more options than that single factor could fall into the wrong hands.

To increase your protection, I always encourage individuals to invest in 2-factor or multi-factor authentication methods.

What is 2-Factor Authentication?

Two-factor authentication is a method of identification in which two out of three factors have to be used, and they are always the same.

For example, if someone has your password or username (something you know) and physical access to your mobile phone (something you have), that person or organization would also need something else – such as an email or text message – to access your account.

What is Multi-Factor Authentication?

Multi-factor authentication requires the use of three or more different factors as a type of identification. It often includes something you have, such as a USB drive with two-factor software installed on it (something you possess), in addition to knowledge and one other form of verification.

One of the most popular forms of multi-factor authentication is a software app that you can download to your computer or mobile device and install. Known as “something you have” because this type of two-factor authentication requires a physical item, these types of apps are straightforward to set up and use. In fact, they generally require no more than a few taps.

Which Type Offers the Most Protection?

Multi-factor authentication is more secure because the third factor can be anything – from a fingerprint to an email address. Therefore, sign in again. If someone has your password and physical access to your phone but doesn’t know about any of the other factors you have set up for two-factor authentication (such as logging in with your thumbprint), that person would not be able to access your account.

So, when it comes to protecting your personal data on devices and cloud-based software apps and services – which one is more secure?

For maximum security, I recommend going with multi-factor authentication for all of your user accounts where possible. If you cannot do this (for example, if you’re a small business owner who needs to log in as an office administrator but can’t access your thumbprint), I would recommend going with two-factor authentication for multiple accounts when possible.

As with anything else, the more layers of protection you can build around your personal data, the safer you will be. While one or two layers may fall to a sophisticated hacker, that third inherence layer may stand firm and keep your data from being stolen.

What is Microsoft Authentication?

Microsoft Authentication, also referred to as Azure Multi-Factor Authentication, is a widely adopted implementation of multi-factor authentication (MFA). It is a robust security solution provided by Microsoft, designed to bolster the security of user accounts and safeguard sensitive data. By enforcing the requirement of additional authentication factors beyond a simple username and password, it adds an extra layer of protection.

How to Use the Microsoft Authenticator App

One of the convenient ways to implement multi-factor authentication with Microsoft is by using the Microsoft Authenticator app. The app is available for download on various platforms, including iOS and Android devices.

Here are the steps to set up and use the Microsoft Authenticator app for multi-factor authentication:

Login to your Microsoft 365 account on your computer and click on your profile photo in the top right corner.
Select “View account”
Click "Update Info" under the Security Info section.
On the Security info screen, you will find your default sign-in method displayed, along with a list of all the methods currently linked to your account. To register the Authenticator App, choose the "Add sign-in method" option.
To add an authenticator app, select "Authenticator app" from the dropdown menu and click the "Add" button.
Download the Microsoft Authenticator app from your device's app store.
Click Next until you get a QR code.
On your mobile device click “Add account”
Choose the work or school account.
Accept requested permissions and notifications.
Use your mobile device to scan the QR code from your computer.
Click “Next”
After scanning, you will get a code on your computer to add to your Authenticator app.
To make it the default sign-in option, select “Change” on your Security info screen.
Choose Microsoft Authenticator - notification, then Confirm.

Isn't MFA Inconvenient?

While it’s true that MFA (and 2FA, at that) require more steps to unlock trusted device or gain access to the location of your data, it is important to remember what you are protecting.

If you are worried about your data, then I would argue that the inconvenience of logging in is worth it. Do you know what would be the greatest inconvenience? Discovering that terabytes of your most valuable data have been compromised or stolen. Even worse – the data of someone else being taken and held for ransom.

Trust me. There is nothing worse than that moment you have to negotiate with ransomware hackers for millions – if not billions – of dollars to retrieve your company data.

Protect Your Data with Makios Cloud MFA

Hackers and malicious entities online are getting more sophisticated by the day. If you aren’t taking steps to protect your data now, you can guarantee you or your organization will fall victim to a cyberattack soon.

You wouldn’t leave your front door wide open while your family sleeps at night – so don’t forget to let your business data face the same risks.

If you are looking for a way to keep your online accounts, passwords and business data secure with the latest security, we can help you with our Makios Cloud MFA service.

10 Best Practices to Protect Your Employees' Mobile Devices

Tue, 11 Jul 2023 00:20:00 GMT

With the rise of mobile technology and remote work, the security of employees' mobile devices has become more critical than ever. Ensuring that sensitive data remains protected is a top priority for businesses. In this blog post, we will explore 10 best practices on how to secure your employees' mobile devices, from establishing strong user authentication to monitoring and preventing mobile application threats.

1. Establishing Strong User Authentication

Strong user authentication is essential to safeguard sensitive data stored on mobile devices and restrict unauthorized personnel from accessing them. The three user authentication methods on mobile phones are screen lock, password or PIN, and biometrics. Password security policies, such as password expiration every 60 to 90 days and setting character length and combination requirements, play a crucial role in enhancing mobile device security in the workplace.

In addition to these measures, Multi-Factor Authentication (MFA) offers an extra layer of security that necessitates more than one authentication method. This method can help defend against data breaches and unauthorized access to confidential data, especially when using mobile device management.

2. Utilizing Password Management Tools

A password manager is a tool that securely stores all your passwords in a single, protected location, with access granted only via a master password. These tools store passwords and generate strong, unique passwords that can help protect users from using weak passwords and reduce security vulnerabilities.

Employees can better comply with password security policies and protect sensitive and corporate data by employing a password manager. Combining a password manager with an MFA app can further optimize mobile security protocols.

3. Regular Operating System and App Updates

Regularly updating operating systems and applications reduces potential security risks and ensures optimal protection. Without the necessary security measures in place, such as anti-ransomware and anti-malware software, businesses are at an increased risk of sophisticated ransomware and malware attacks that can cause significant damage.

Maintaining current operating system configurations is essential to ensure the most robust security measures are in place. Aso, consider using alternative authentication methods, such as SSH keys, which can provide additional security for server access.

4. Steering Clear of Public Wi-Fi Networks

Unsecured devices connected to public Wi-Fi networks are vulnerable to exploitation by hackers. Sensitive business data could be compromised if employees access work accounts on unsecured public Wi-Fi.

A Virtual Private Network (VPN) can establish a secure connection between the company network and a mobile device, safeguarding all communications transacted through an open Wi-Fi network and encrypting communications when personnel are in a foreign country or working remotely.

Before logging in through an unsecured public Wi-Fi network, employees should utilize a VPN to ensure their data remains protected.

5. Ensuring Cloud Security and Data Backup

Cloud security and data backup are essential to guarantee that data remains accessible in the event of a lost or stolen device. Implementing a cloud-to-cloud backup solution effectively protects against the permanent loss of deleted files or earlier versions. Several cloud platforms, such as Google's G Suite, Microsoft Office 365, and Dropbox, offer version history of files.

When implementing cloud backups, it is essential to implement appropriate encryption practices to mitigate potential risks and maintain data security.

6. Leveraging Mobile Device Management (MDM) and Mobile Application Management (MAM) Solutions

Mobile Device Management (MDM) provides the capability to monitor, manage, and configure the devices utilized by employees remotely, including laptops, mobile devices, and tablets. Mobile Application Management allows IT personnel to control and analyze application usage on personal devices. It also allows them to configure installed apps remotely. Integrating MDM and MAM can create robust security measures, blocking unauthorized devices from accessing a company's network of applications and data.

An MDM is the most effective solution for remotely tracking and erasing a phone without access to the employee's Google or Apple account. Utilizing automatic deployment with an MDM system can offer additional benefits, such as enforcing secure lock codes on employee mobile devices and tracking phones without relying on third-party tools like iCloud.

7. Encouraging Encryption Practices

Encryption is essential for safeguarding data stored on and transmitted to and from mobile devices. Transmitting personal and sensitive information over public Wi-Fi networks can expose users to risks such as inadequate end-to-end encryption, Man-in-the-Middle attacks, data alteration in transit, and eavesdropping. Encryption policies guarantee that confidential data is not stored on unencrypted or personal mobile devices. Users can encrypt data before storing it on their device, which is essential in the event of a lost or stolen device.

By encouraging employees to use encryption for data protection on their mobile devices, businesses can prevent sharing sensitive information over unsecured networks and reduce the risk of security breaches.

8. Educating Employees on Phishing Scams

Phishing attempts to illicitly obtain confidential information, such as passwords and credit card numbers. Phishing scams are a common way to try and steal your details, potentially leading to a security breach. They can come as an email or instant message with a link or an attachment that may contain malware. The ramifications of succumbing to a phishing scam could include disclosing data on the dark web, account takeover attempts, and ransom demands.

Employees should exercise caution when encountering such messages and consider their options thoughtfully before responding to protect themselves from phishing scams.

9. Practicing Caution with App Permissions

Employees should exercise caution when encountering such messages and consider their options thoughtfully before responding to protect themselves from phishing scams.

10. Communicating and Enforcing Mobile Device Security Policies

Disseminating mobile device security best practices is essential to inform stakeholders about potential threats and the recommended measures to reduce mobile device security risks. User training is critical for mobile device security due to the potential impacts of theft or misuse, such as a breach of the corporate network, the loss or corruption of necessary data, and the violation of industry compliance regulations.

Fostering an environment of recognizing the dangers posed by cyberattacks to an organization is essential. Users must comprehend and comply with the policy for it to be effective.

Take Control of Mobile Device Security with Makios Technology

In conclusion, mobile device security is of utmost importance in today's increasingly connected world. By following these 10 best practices, businesses can minimize the risk of security breaches and protect sensitive data on employees' mobile devices. From establishing strong user authentication to monitoring and preventing mobile application threats, it's essential to be proactive in securing your organization's mobile devices and ensuring the safety of your valuable data.

Here at Makios, we’ll help you find the solution that meets your organization's needs and safeguards your digital assets against ever-evolving cyber threats. Contact us today!

Should We Worry About AI?

ndesmet@makios.com (Nils Desmet) — Thu, 29 Jun 2023 14:34:08 GMT

From self-driving cars to voice-activated virtual assistants, Artificial Intelligence (AI) is reshaping our world. It's not some distant, sci-fi concept—it's here, and it's impacting our lives in ways we may not even realize.

While AI brings promising benefits, it also stirs up worries. With this transformative technology, it's only natural to wonder: should we worry about AI?

Like most things, there's more to this question than a simple yes or no. The key lies not in fear, but in understanding. The more we comprehend AI's nature, its potential, its limitations, and its risks, the better we can navigate its implications in our world.

So let's dive into the intriguing world of AI. It's a topic well worth exploring in our rapidly evolving digital age.

Understanding Artificial Intelligence

Let's start with the basics. AI is a branch of computer science.

Its goal? To create machines that mimic human intelligence.

Think about it like this: when a human solves a puzzle, we don't just follow set rules. We apply logic, make connections, and learn from past attempts. That's what AI aims to replicate.

Not all AI platforms are created equal, though. Some, like your email's spam filter, are quite basic. They're trained to perform a single task and can't go beyond it.

Then, we have advanced AI. These include self-learning algorithms and even neural networks. They're designed to learn from data without explicit programming. Impressive, right?

But it’s important to keep in mind, these systems are still a far cry from human intelligence. Even the most advanced AI can't fully understand or replicate human emotions, creativity, or intuition.

So while AI is remarkable, it's important to remember its limitations. We're still in the early stages of AI development. This journey of discovery has many twists and turns ahead.

The Upside of AI

The benefits of AI is an ever-growing list as the technology continues to advance. We’re seeing many new use cases come up for this exciting space every day.

1. Efficiency and Productivity

According to Forbes , more than 60% of business owners believe AI will increase productivity and even streamline job processes. AI can perform tasks with a level of efficiency that surpasses human capability.

It can work without breaks, doesn't get tired, and can handle repetitive tasks without mistakes. This can increase productivity and free up time for more complex human-led tasks.

2. Data Analysis

AI's ability to process and analyze vast amounts of data is another great advantage. It can identify patterns and make predictions far more quickly than a human can. This is invaluable in fields like healthcare, finance, and weather forecasting.

3. Accessibility and Personalization

AI has the potential to make products and services more accessible. Voice-activated virtual assistants, for example, provide a hands-free interface for people with disabilities. AI also enables personalized experiences. Think of music streaming services that curate playlists based on your listening habits.

4. Safety and Security

AI can enhance safety and security in numerous ways. In the cybersecurity world, AI can identify threats and respond in real-time. According to a research Seed Scientific, AI technology has the ability to enhance the detection of cyber threats by 73%.

In physical security, AI-enabled surveillance can monitor for unusual activities and respond accordingly.

5. Research and Development

AI has the potential to speed up research and development across various fields. It can simulate experiments, predict outcomes, and even suggest novel solutions. AI is revolutionizing everything from drug discovery to climate change research.

The Downside of AI

Each of these advantages above paints a promising picture for AI. But it's not all rosy. For every upside, there's a potential downside.

1. Job Displacement

Arguably the most common worry about AI is job displacement. In their Future of Jobs Report , the World Economic Forum predicted that 85 million jobs will be lost to AI by 2025. To put things into perspective, that’s nearly half the entire job market.

Automation may lead to job loss in sectors where tasks are repetitive or routine. While AI could create new jobs, the transition period could be challenging.

2. Privacy Concerns

With AI's capacity to analyze large data sets, privacy is a valid concern. AI systems can track and analyze personal behavior, leading to potential misuse of information. Strict regulations are required to safeguard privacy.

3. Dependence on Technology

A study by Oberlo found that 62% of consumers are already willing to use AI to make their lives easier. Increased reliance on AI can lead to over-dependence. If an AI system fails or makes an error, the consequences could be serious, especially in areas like healthcare or transportation.

4. Lack of Transparency

AI systems often function as a "black box", making decisions without explaining why. This lack of transparency can lead to trust issues, especially when AI makes critical decisions that affect human lives.

5. Ethical Dilemmas

AI also brings ethical issues to light. One basic example, should an autonomous vehicle prioritize the safety of its passengers or pedestrians during a potential collision? These are complex questions without easy answers.

Other ethical dilemmas range from AI’s effect on humanity and security all the way to being used as a platform for political agendas, social issues, and beyond. All of these factors will be owned and managed solely by the individuals who control the coding and creation of these AI programs.

These downsides highlight the need for careful regulation and ethical considerations as AI continues to evolve.

Should We Worry About AI?

The question of whether we should worry about AI is complex. It's not a simple 'yes' or 'no'. We need to consider various perspectives.

First, the concern about job displacement is valid. But these displacements will be replaced by many new opportunities. In the Future of Jobs Report mentioned above, we talked about the potential for AI to replace 85 million jobs.

However, the same report also says 97 million new jobs will be created over the same period. That is a net increase of 12 million.

Ultimately, the nature of jobs will change. Thus requiring people to adapt and learn new skills. AI could render some jobs obsolete, but it will also create new ones.

Second, regarding privacy, regulatory frameworks are being developed. The European Union's General Data Protection Regulation (GDPR) is a prime example.

It provides individuals control over their data and imposes strict penalties for breaches. So, while AI raises privacy issues, solutions are gradually emerging.

When it comes to over-dependence, it's a human issue rather than an AI one. We as individuals and as communities must develop a balanced approach, leveraging AI's benefits without becoming overly reliant on it.

The "black box" problem of trust is being addressed by researchers worldwide. Explainable AI is a growing field, focusing on making AI's decision-making process transparent. That way, everyday people can better understand this technology, its capabilities, and how to use it safely.

This issue of ethical dilemmas is complex and challenging. Open dialogues among experts, policy-makers, and the public are necessary to navigate these issues. We as a society need to address our concerns so that all potential risks are reviewed and overcome.

While there are reasons to worry about AI, they are not insurmountable. Our main focus should be on managing these challenges, rather than fearing AI itself.

Navigating AI's Opportunities & Challenges

It's essential to remember that AI is a tool. Like any tool, its effects depend on how we use it. We shouldn't dismiss AI due to its potential downsides, nor should we embrace it blindly, ignoring the challenges it presents.

A balanced approach is necessary - one that capitalizes on AI's benefits while responsibly addressing its issues.

In this rapidly evolving landscape, our focus should be on continual learning and adaptation. By doing so, we can shape an AI-driven world that benefits all. As we navigate the complexities of AI, let's keep the conversation going. Stay updated with our blog for more insightful content on AI and related topics.

References: Forbes , Seed Scientific , World Economic Forum , OBERLO , VIC.AI

Ivan, Our Tech Wizard, Celebrates 13 Years at Makios

ndesmet@makios.com (Nils Desmet) — Wed, 14 Jun 2023 16:43:41 GMT

It's a huge milestone to celebrate thirteen years of learning, progress, and remarkable achievements. It's an even bigger deal when the person in question is our Chief Technology Officer, Ivan, who has helped catapult our company to where it is today.

To say that Ivan is a tech wizard would be an understatement—it would be like describing Mount Everest as a big hill. He's a person whose technical know-how is nothing short of astounding, who can explain dauntingly complex concepts in a way that even non-nerds can understand. What's more, he's a guy who just gets things done. Is your network down and did you need it back up yesterday? Ivan's on it.

"In honor of the 13 years, I would like to say that just like Jason Vorhees I strive to be relentless, unstoppable and obsessed with the mission to provide the best possible service to our clients and our team and always striving to "Kill It" (Not the Jason Vorhees kind). I am grateful and happy to be in this great adventure for 13 years to date sharing it with a wonderful group of people." Said Ivan the 13th

It's hard to believe that over a decade has passed since Ivan first joined Makios. But, when we look back at what he's accomplished since then, it's clear that he's been worth his weight in gold. He's brought a ton of new ideas to the table, helped us think outside the box, and pushed us to take our organization to the next level.

Finally, it's worth noting that Ivan's expertise isn't just limited to tech stuff. He's got a ton of experience and smarts in other areas too, from strategic planning to management. We're lucky to have someone with his breadth and depth of expertise on our team—and he's always willing to share his insights with those around him.

So, Ivan, here's to you. You're a tech superstar, a jokester, a team player, and a strategic thinker all wrapped up into one impressive package. It's an honor to work alongside you—and we can't wait to see what the next decade holds. Congratulations on 13 awesome years!

Everything You Need to Know About the New iOS 16.5 Features

ndesmet@makios.com (Nils Desmet) — Wed, 07 Jun 2023 14:34:13 GMT

Apple’s newest iOS update, iOS 16.5, was released on May 18th, offering interesting new features and several bug fixes to make the user experience even smoother. Apple seems to be increasing the frequency of its iOS updates, making it a little confusing for iPhone users to keep up with the latest features, but Makios has got you covered with a full breakdown of the latest release.

Along with a new Sports tab in Apple News, here’s what you can expect from Apple’s iOS 16.5 update:

Security Improvements

One of the most notable aspects of the iOS 16.5 update is an improvement in security and data privacy . Several serious issues–including ones that could allow third parties to access sensitive information or perform commands on your iPhone or iPad without your permission or knowledge–have been fixed to provide peace of mind and protect user information.

Screen Recordings with Siri

Screen recording is a useful tool that allows you to capture what’s happening on your iPhone or iPad in video form. It’s a great way to share complex information like a multi-step process, a software problem, and other things that can’t easily be shown in a screenshot. Prior to the update, you would have to manually start a screen recording via the Control Center, but now it’s as easy as saying, “Hey Siri, record my screen”!

More Accurate Screen Time Reporting

If you really want to know how much screen time you’re clocking, rejoice! The update fixed a reporting bug that occasionally prevented Screen Time from syncing or resetting. If you don’t want to know how long you spend scrolling Instagram and TikTok during business hours (we all do it!), this may not be great news for you–but for those looking to stay informed, it prevents you from getting the wrong idea about your screen time habits.

Spotlight Bug Fix

Before iOS 16.5 was released, some iPhone users were experiencing an issue wherein Spotlight (an intelligent search feature available on Mac and iOS to quickly find apps, documents, emails, and more on your devices) would stop responding during use. This update fixes the bug so that freezes don’t occur–because the last thing you want when you’re frustrated and looking for an email or other important document is a major lag!

Selective Contact Sharing

The new iOS update allows you to select which details you want to share when sharing a contact, which can be especially helpful for business owners. No more accidentally sharing embarrassing nicknames or funny contact photos when you’re doing some serious networking.

Simply tap on the contact card you want to share within the Contacts app, press Share Contact, and then press Manage Shared Info. From there, you’ll be able to select which details you’d like to pass along, such as their first and last name, contact photo, phone numbers, and email addresses.

Stay Informed on All Things iOS!

Even more major changes are coming with the rollout of iOS 17 this fall, so be sure to subscribe to our newsletter to stay up-to-date on the latest information in technology and cybersecurity.

Update Now : iOS 16.5.1 is available and it is urgent to update your iPhone or iPad to enjoy the improved security. Don't miss out on the bug fixes that will make your user experience even better. Update today and stay ahead of the curve!

References: Apple , Apple Newsroom

How to Protect Yourself from Identity Theft

ndesmet@makios.com (Nils Desmet) — Mon, 15 May 2023 14:46:01 GMT

Every day, countless people find themselves victims of a silent, insidious crime—identity theft. Imagine waking up to find your bank account emptied, your credit card maxed out, and your good name tarnished.

Scary, right?

That's the harsh reality of identity theft. And it could happen to anyone. It's not some vague, far-off danger. It's real and it's happening every day.

But, there's good news—you're not defenseless. By arming yourself with knowledge and taking proactive steps, you can fortify your defenses and protect yourself against identity theft. It's time to understand the risks, implement the safeguards, and ensure that your identity remains your own.

Are you ready to secure your digital and real-world identity?

The Unsettling Reality of Identity Theft

Alarming statistics bring the reality of identity theft into sharp focus. According to Exploding Topics, a staggering one-third of Americans have experienced identity theft firsthand. This lone statistic underscores the reality that identity theft is not just a remote possibility; it's an ever-present threat affecting millions.

Even more troubling is the data concerning deceptive practices like phishing, vishing, and smishing. Every year, these digital traps affect over 300,000 unsuspecting Americans. These methods trick individuals into giving out personal information, often with devastating consequences.

But the statistics that might concern you the most is that 87% of people leave personal information exposed online.

That's right—almost nine out of ten individuals are making it easier for cybercriminals to steal their identities. This is a wake-up call for all of us to take a proactive stance and protect ourselves against identity theft.

Risks and Consequences of Identity Theft

In understanding why you need to protect against identity theft, it's essential to consider the risks. The impact of identity theft extends far beyond an unauthorized credit card charge. It can infiltrate every area of your life, causing untold stress and hardship.

When identity thieves strike, they can clean out your bank accounts in a matter of minutes. You might wake up one morning to find your savings wiped out and your years of hard work gone. Once this happens, the battle to restore your financial health is a long one.

But the fallout doesn't stop at financial loss. Identity theft can also tarnish your reputation.

Cybercriminals can commit crimes under your name, causing a potential legal nightmare. Imagine trying to prove that you didn't commit a crime someone else perpetrated using your identity.

Identity theft can also impact your credit score. Defaulted loans and missed payments, all falsely accrued in your name, can make obtaining legitimate credit nearly impossible. Repairing this damage often takes years, hindering life plans like buying a house or a car.

Knowing these risks, it becomes clear that taking steps to protect yourself against identity theft is not an option. It's a necessity.

The consequences are too significant to leave to chance.

Recognizing Identity Theft

Knowledge is power when it comes to identity theft. Learning to spot the tell-tale signs can help you react promptly and minimize the damage.

Unusual Account Activity: Keep a regular check on your bank and credit card statements. Look for unfamiliar transactions. These could be small charges, as thieves often test with minor amounts before going big.
Unexpected Credit Cards or Bills: Receiving a new credit card you didn't apply for, or unexpected bills for services you didn't use, can be alarming. These are clear signs of identity theft.
Credit Report Inconsistencies: Regularly review your credit report. Look for unfamiliar accounts or changes in your credit score. Credit monitoring services can help with this.
Failed Deliveries or Notice of Change of Address: If your mail or packages don't arrive, or you receive a change of address notification, someone might be using your identity.
Tax-Related Issues: If you receive a notice from the IRS about duplicate tax returns, or income from an employer you don’t know, your social security number might have been stolen.

Recognizing these signs can help you take action swiftly. Remember, it's your responsibility to protect yourself against identity theft, and it starts by being vigilant and proactive.

10 Key Steps to Protect Against Identity Theft

1. Strong Passwords

The first line of defense is your passwords. Did you know every character you add to your password makes it harder for hackers to figure out?

In fact, a study by Scientific American discovered that a 12-character password takes 62 trillion times longer to crack than a six-character password.

Your passwords must be unique and complex. Remember, each of your online accounts should have a distinct password.

2. Two-Factor Authentication (2FA)

This feature adds another layer of security. You'll need to confirm your identity in two ways. That usually means entering your password and then taking a second step such as clicking a link that is sent to your email.

It's advisable to enable two-factor authentication on all of your accounts.

3. Monitor Your Financials

Keep a close watch on your bank statements. Scrutinize your credit card statements too. Any unusual activity could indicate identity theft.

Most banks offer the option to get notifications for each transaction. The sooner you know transactions are being done without your approval, the faster you can contact your bank to stop them.

4. Protect Personal Information

Personal information is a goldmine for identity thieves. More than 87% of people leave this information open online. Always be cautious with your personal details.

5. Beware of Phishing Attacks

We’ve talked about phishing as well as vishing and smishing in the past. Each of these attacks is a trick to steal your information.

Every year, more than 300,000 Americans are caught in these scams. Educating yourself on how to spot such attacks can protect you from becoming a victim.

6. Secure Your Mail

Information isn't only stolen online. Your physical mail can contain sensitive details. Opt for a locked mailbox and be sure to shred important documents before discarding them in your trash bin.

7. Internet Security Software

The internet can be a dangerous place. Security software provides a safer online experience. This software detects and blocks phishing attempts, and shields you from other malicious activities.

8. Stay Updated

Keeping your devices and apps updated is critical. Updates often patch security flaws. Protect against new threats by installing these updates promptly.

9. Use Secure Networks

Unsecured Wi-Fi networks are a risk to use anywhere. Your sensitive information can be intercepted on these networks since there’s no security to protect you.

You should only ever use secure networks, especially for transactions involving personal data.

10. Credit Report Monitoring

Your credit reports can reveal unexpected changes. These changes might be signs of identity theft. Checking these reports regularly helps in early detection and response.

What to Do if You Are a Victim of Identity Theft

Discovering you're a victim of identity theft can be overwhelming. It's crucial, though, to respond swiftly and take the right steps to mitigate the damage.

Contact Financial Institutions

The moment you suspect identity theft, notify your bank and credit card companies. They can freeze your accounts to prevent further fraudulent activities.

Report the Fraud

Notify the Federal Trade Commission about any instances of identity theft. This is as simple as submitting an online form .

The FTC provides a recovery plan and necessary forms to report the fraud to other relevant agencies.

File a Police Report

This provides a legal record of the theft. It's essential when disputing fraudulent transactions or accounts.

Alert the Credit Bureaus

Contacting Experian, Equifax, and TransUnion will activate a fraud alert on your reports. This measure makes it harder for the thief to open more accounts in your name.

Monitor Your Accounts

Keep a close eye on your financial accounts and credit reports. Look for any unfamiliar activities. If you spot something suspicious, report it immediately.

Repair Your Online Reputation

If your personal details were exposed online, try to have this information removed. Also, consider a service that can help manage your online presence and reputation.

Remember, falling victim to identity theft doesn't mean you're helpless. It's a challenging time, but by taking these steps, you can regain control and protect yourself against further identity theft.

Make Sure Your Identity is Safe

Identity theft is an ever-growing threat in today's digital age. But understanding the risks and taking proactive steps can greatly reduce the likelihood of becoming a victim.

It's about being vigilant, aware, and informed.

Using the tips in this article will ensure you’re armed with knowledge and tools to better protect yourself against identity theft. Don't forget that knowledge is your first line of defense. For more insights, tips, and resources on identity protection and cybersecurity, make sure to visit the Makios blog .

Staying informed is staying safe!

References: Exploding Topics , Scientific American , Federal Trade Commission

Leverage Microsoft Shared Mailboxes to Boost Productivity for Free

Tue, 09 May 2023 14:46:03 GMT

As collaboration becomes more important in today’s business landscape, the Shared Mailbox feature in Outlook bridges the gap between email and other essential tools in Microsoft 365.

In this post, we’ll explore how Shared Mailboxes can improve communication and increase productivity by connecting Microsoft 365’s ecosystem. After a breakdown of the tool, we’ll provide features, benefits, and how Makios Technology can ensure you get the most out of the revolutionary communication system.

Understanding Microsoft Shared Mailboxes

A Shared Mailbox is a digital inbox that multiple users can access to read and send messages. Typically, the platform is used by an organization or team to consolidate communications, offer transparency, share contacts, and use an integrated calendar.

Organizations use shared or group mailboxes so multiple users can send and receive emails under a single entity. For example, a ‘support,’ ‘contact,’ or ‘sales’ email address that represents the company can be shared with multiple people who have been given access by an administrator account.

Key Features and Benefits

Utilizing a Shared Mailbox in Outlook instills professionalism within an organization, encourages collaboration, and empowers customer service. Below are the key features of the tool and how a group mailbox can benefit any organization.

Shared, Centralized Communications

Microsoft 365 is a comprehensive platform connected by the cloud. As a result, each tool can be accessed remotely and updated from any internet-enabled device.

Adding a Shared Outlook email leverages other tools within Microsoft 365. For example, a team member with access can update the shared calendar, access the SharePoint document library, and edit OneNote to serve the account sufficiently and keep other team members in the loop.

Visibility

Representing the company behind an external password-protected email account can be problematic, especially for growing organizations. Shared email provides visibility for all team members with access, ensuring there isn’t an information silo.

Transparency and Accountability

Enabling a shared system encourages a culture of accountability because there is no hiding behind a password-protected account. Incoming emails must be responded to promptly and offer the necessary support.

Admin Control

Permissions over the account allow the admin to assign team members with specific access. In addition, the admin can see the entire conversation history to fully understand how the company is represented and hold team members accountable.

In addition, Shared Mailboxes can’t be accessed directly with Outlook or the application. Administrators must send an invitation that grants permission to the shared mailbox, adding an extra layer of authentication and control.

Security

Controlled access is fundamental to maintaining strong data privacy and security. Shared Emails are empowered by Microsoft 365’s robust security and data loss prevention tools. In addition, centralizing data storage and enabling role-based permissions creates extra protection over sensitive information.

Unlimited Shared Mailboxes

Shared Mailboxes for Outlook is a free service for all Microsoft 365 subscriptions. Users can create unlimited Shared Mailboxes with a data limit of 50GB each.

Improve Communications and Productivity with Shared Emails

Microsoft 365 is an incredibly powerful business tool suite that encourages collaboration and efficiency. Shared Email in Outlook is one of the most exciting features helping organizations streamline communications.

If you want to implement Shared Email in your organization, please get in touch with us for a free consultation . We also offer fully managed services, so we can help you get the most out of Microsoft 365 regardless of how you want to use the platform.

Antivirus vs. Endpoint Security: Choosing Business Defense

ndesmet@makios.com (Nils Desmet) — Wed, 26 Apr 2023 16:10:53 GMT

It's time for a digital health check.

No, we're not talking about that new fitness app on your smartphone.

We're talking about antivirus software and endpoint security—two essential components in the realm of digital protection.

What do these common terms mean? How do they work? And which one is better for safeguarding your devices and data?

We’re here to cover everything you need to know about antivirus and endpoint security. So, let’s jump right into the world of digital defense.

What is antivirus software?

Antivirus software is a digital guardian, designed to protect your devices from malicious software, known as malware. This essential tool combats a variety of threats, including viruses, worms, Trojans, and ransomware.

By scanning your device's files and system, antivirus software identifies and removes harmful intruders. It also safeguards against phishing attacks and suspicious websites, which aim to steal sensitive information.

Most antivirus software utilizes a combination of signature-based detection and heuristic analysis. Signature-based detection checks files against a database of known malware signatures, identifying threats based on predefined patterns.

Heuristic analysis, on the other hand, detects previously unknown malware by examining the behavior and characteristics of files. This dual approach ensures a robust defense against both established and emerging threats.

Regular updates are crucial for effective antivirus protection. As new malware strains emerge, antivirus software developers release updates to help the software recognize and defend against these threats. By keeping your antivirus software up to date, you maintain a strong digital barrier against cyberattacks.

How does antivirus software work?

Antivirus software employs a variety of techniques to detect and neutralize malware threats. Here's a closer look at some key mechanisms:

Signature-based detection: By comparing files against a database of known malware signatures, antivirus software identifies threats based on established patterns.
Heuristic analysis: This technique detects previously unknown malware by examining file behavior and characteristics, allowing the software to recognize potential threats.
Behavioral analysis: Antivirus software monitors the behavior of applications and processes, identifying suspicious activities that may indicate a malware infection.
Sandbox analysis: The software isolates suspicious files in a virtual environment, or "sandbox," allowing them to be safely analyzed without risking the host system.
Real-time scanning: Antivirus software continuously scans your device for threats, providing ongoing protection against malware infections.
On-demand scanning: Users can initiate manual scans to check specific files, folders, or entire systems for potential threats.
Email scanning: Antivirus software scans incoming and outgoing emails for malware, phishing attempts, and other threats.
Web protection: The software identifies and blocks access to malicious websites, safeguarding users from online threats and scams.

By leveraging these various techniques, antivirus software provides a multi-layered defense against malware and other cyber threats, ensuring a safer digital experience for users.

What is endpoint security?

Endpoint security is a comprehensive approach to protecting an organization's network by securing all devices connected to it, known as endpoints. These endpoints include laptops, desktops, smartphones, tablets, and IoT devices. As cyber threats evolve and become more sophisticated, endpoint security has emerged as a crucial element in safeguarding organizations against potential breaches.

Endpoint security solutions go beyond antivirus software, offering an extensive range of features designed to defend against a variety of threats. Advanced malware protection is one aspect, detecting and blocking both known and unknown malware to provide a robust defense.

Data loss prevention helps organizations protect sensitive information by monitoring and controlling data transfers from endpoints to external devices or networks.

Firewall management is often integrated into endpoint security solutions, regulating incoming and outgoing network traffic based on predefined rules. Intrusion detection and prevention features monitor network traffic for signs of malicious activity, alerting administrators to potential threats and automatically blocking unauthorized access.

Application control is another aspect, allowing organizations to regulate the installation and execution of applications on endpoints, preventing unauthorized software and reducing the attack surface.

Device control lets administrators restrict the use of removable devices, such as USB drives, which can potentially introduce malware or facilitate data theft. Encryption management can also be found in endpoint security solutions, ensuring that sensitive data remains secure even if a device is lost or stolen.

By implementing an endpoint security solution, organizations can protect their networks from the increasing range of cyber threats and maintain a secure digital environment for their users.

How is endpoint security better than antivirus?

Endpoint security solutions offer several advantages over traditional antivirus software, providing organizations with a more comprehensive and proactive approach to cybersecurity.

Key benefits of endpoint security include:

Wider range of protection: Endpoint security covers a broader spectrum of threats, defending against malware, phishing, ransomware, and other sophisticated attacks.
Real-time threat detection: Endpoint security solutions constantly monitor and analyze network traffic, enabling quick detection and response to emerging threats.
Centralized management: Endpoint security platforms provide a centralized console for administrators, simplifying the management of policies, updates, and reporting across all endpoints.
Behavior analysis: By analyzing the behavior of applications and processes, endpoint security can identify and block suspicious activities, even if the malware is unknown or has evolved.
Enhanced network visibility: Endpoint security solutions offer a detailed view of an organization's network, providing valuable insights into potential vulnerabilities and areas for improvement.
Integration with other security tools: Endpoint security can seamlessly integrate with other cybersecurity solutions, such as threat intelligence feeds or security information and event management (SIEM) systems, for a coordinated defense strategy.
Automatic updates and patch management: Endpoint security platforms regularly update their threat databases and can manage software patches, ensuring devices remain protected against the latest threats.
Scalability and flexibility: Endpoint security solutions can easily scale to accommodate the changing needs of an organization, providing protection for expanding networks and diverse device types.

By adopting an endpoint security solution, organizations can benefit from a more robust and adaptive approach to cybersecurity, addressing a wider range of threats and vulnerabilities than traditional antivirus software alone can handle.

While antivirus software remains an essential component of digital protection, endpoint security offers a more comprehensive and effective solution for safeguarding devices and networks from a wide range of cyber threats.

Antivirus vs Endpoint Security: Choosing the right digital defense

Selecting between antivirus software and endpoint security for your organization is crucial to ensuring security against cyber threats.

Before making a final decision, you’ll want to consider the following factors:

Size of your organization: Smaller organizations may have fewer resources, making a lightweight yet effective antivirus solution more suitable. Larger enterprises with complex networks may require a comprehensive endpoint security solution.
Types of devices: Evaluate the variety of devices used in your organization, such as laptops, smartphones, and IoT devices. Choose a solution that covers all device types and operating systems.
Existing security infrastructure: Assess your current security measures and identify gaps that need to be addressed. Choose a solution that complements and enhances your existing infrastructure.
Threat landscape: Understand the specific threats facing your industry and organization, and prioritize a solution that targets those risks effectively.
Budget constraints: Consider your organization's budget when evaluating security options. Balance the need for robust protection with available financial resources.
Scalability: As your organization grows, your security needs will evolve. Choose a solution that can easily scale with your business, accommodating new devices and users.
Ease of management: Opt for a solution with a user-friendly interface, allowing administrators to easily manage and monitor the security of all endpoints.
Vendor reputation: Research potential security solution providers, considering their reputation, expertise, and customer support capabilities.
Integration: Ensure the chosen solution can integrate seamlessly with your existing systems, such as network monitoring tools and incident response platforms.

By carefully considering these factors, you can select the most suitable digital defense for your organization, effectively safeguarding your network and sensitive data from cyber threats.

But in most cases, endpoint security is the better option of the two. It covers a much wider range of cyber threats to ensure your organization is protected from hackers and other cybercriminals.

Stay vigilant and stay protected

Antivirus software and endpoint security are essential components of a comprehensive cybersecurity strategy. While antivirus focuses on detecting and removing malware, endpoint security offers a more extensive approach, protecting all devices within a network from a wide range of threats.

Consider relevant factors to ensure you choose the right option for your organization.

Here at Makios, we’ll help you find the solution that meets your organization's needs and safeguards your digital assets against ever-evolving cyber threats. Contact us today!

Breaking Down Microsoft's Newest Surface Family Additions

ndesmet@makios.com (Nils Desmet) — Wed, 12 Apr 2023 15:55:34 GMT

Microsoft's latest release of Surface computers offers an impressive range of improvements to one of the company's core lines. Since 2012, Surface products have innovated personal computers giving consumers viable options combining the power of PCs with the convenience of touchscreen tablets.

In this post, we review the latest additions to the Surface family, giving you a brief overview of the most impressive features and how Microsoft is pushing the industry forward with new PC technologies.

Surface Pro 9

The Surface Pro 9 is the latest iteration of Microsoft's highly popular 2-in-1 tablet/laptop hybrid. We can confidently say that the model is the most impressive to date, with a sleek design and updated Intel Core i5 or i7 CPU. Some of the Surface Pro 9's most exciting features include:

2,880 x 1,920 pixel resolution (3:2 aspect ratio) display
Front-facing 1080p resolution webcam
10-megapixel world-facing camera with 1080p and 4k video
4 Thunderbolt 4 (USB-C) ports
Available in 4 colors (Platinum, Forest, Graphite, and Sapphire)

Multitasking has never been more effortless on a Windows device, and the 15.5-hour battery life is plenty of juice to make it through the workday. Our only negative takeaway from the release is Microsoft got rid of the headphone jack.

Surface Pro 9 with 5G

The Surface Pro 9 with 5G takes the Surface Pro 9 to the next level by adding 5G connectivity and the Qualcomm Snapdragon chip. This chip allows for lightning-fast internet speeds, giving users a reliable internet connection on the go.

With 5G, users can easily stream content, download files, and connect with colleagues and clients without lag. The Surface Pro 9 with 5G also comes with all the features of the Surface Pro 9, making it a powerful and versatile device for professionals and creative individuals alike. In addition to 5G, Microsoft's Surface Pro 9 has an extended battery life of up to 19 hours and AI-assisted video chat features, including automatic framing, background blurring, and sustained eye contact.

Surface Laptop 5

Microsoft's Surface Laptop 5 provides consumers with an affordable premium laptop option that's super thin and lightweight. At just 2.86 pounds, the latest iteration of the tech giant's portable PC comes in at about the same weight as the newest MacBook Air.

You can pick up a Surface Laptop 5 in two sizes; 13.5 inches (2256 x 1504) and 15 inches (2496 x 1664). The base model is equipped with 8GB of Ram and 256GB of storage, and the premium option comes with an Intel Core i7 processor, 32GB Ram, and a terabyte of storage.

Surface Studio 2+

The Surface Studio 2+ is possibly the most impressive commercially available touchscreen device. The stunning 28-inch PixelSense display is housed by Microsoft's signature Zero Gravity Hinge creating a versatile working surface that seamlessly transitions from traditional upright and drafting-board orientations.

While the screen will catch your attention if you've never seen a Surface Studio, significant improvements have been made to its processor. The new model got an overhaul thanks to the Intel Core i7 that, according to Windows , offers "up to 50% faster CPU performance." In addition, the 30-series Nvidia GeForce RTX GPU provides significantly superior graphics performance compared to the 2018 model.

Unlock the Power of Microsoft With Makios Technology

Microsoft's new line of Surface computers offers a range of impressive features and improvements for both productivity and creativity. From the hybrid Surface Pro 9 to the powerful Surface Studio 2+, Microsoft continues to deliver innovative and high-quality devices for users who demand performance and versatility.

If you want to maximize Microsoft's technology for your organization, Makios can help you find the perfect devices. We also offer managed Microsoft 365 services for small and medium-sized businesses. Reach out today for a free consultation from one of our Microsoft experts.

References: Microsoft , Windows Blogs

Goodbye Google Universal Analytics!

Fri, 24 Mar 2023 16:44:42 GMT

Google Universal Analytics has been a go-to tool for businesses of all sizes for tracking website and app performance. However, Google has announced that it will stop processing new hits for Universal Analytics on July 1, 2023. This means that businesses that rely on this tool will need to switch to Google Analytics 4 or GA4, the newest version of the tool.

What is Google Universal Analytics?

Google Universal Analytics is a web analytics tool that allows businesses to track website performance, user behavior, and conversions. It works by placing a tracking code on each website page. This code captures data such as page views, session duration, bounce rate, and more. The tool also provides reports that help businesses analyze website traffic and make data-driven decisions.

What is Google Analytics 4?

Google Analytics 4 , or GA4, is the newest version of the web analytics tool. It was released in 2020 and is designed to provide a more comprehensive view of user behavior across different devices and platforms. Unlike Universal Analytics, GA4 uses an event-driven data model, which allows businesses to track more granular data such as scroll depth, video engagement, and file downloads. It also uses machine learning to provide insights about user behavior and predictive metrics.

Why is Google Universal Analytics Being Phased Out?

Google Universal Analytics is being phased out because it uses an outdated data model and does not support cross-device tracking. In simpler terms, it's like using a flip phone in 2023.

Businesses using Universal Analytics must get a complete picture of user behavior across different devices, such as smartphones and tablets. GA4, on the other hand, provides a more comprehensive view of user behavior and is designed to work seamlessly across different devices and platforms.

Universal Analytics VS GA4

One of the biggest differences between Universal Analytics and GA4 is how they track data. Universal Analytics uses a pageview-based model, meaning it tracks data on each page a user visits on your website. GA4, on the other hand, uses an event-based model, which means it collects data based on each user's interaction with your website. Think of it like this: with Universal Analytics, you're tracking the number of pages a user views on your website, whereas, with GA4, you're tracking each action a user takes, like clicking a button or watching a video.

What Should Businesses Do?

Businesses using Universal Analytics should start planning their transition to GA4 as soon as possible. Google has made the transition as easy as possible for you. It recommends businesses create a new GA4 property and run it alongside their existing Universal Analytics property to ensure a smooth transition. Companies should also review their website and app tracking to ensure they capture all the necessary data.

Follow these steps to setup a GA4 property:

Sign into your Google Analytics account at analytics.google.com using your Google credentials.
Click on the "Admin" tab in the lower left-hand navigation menu.
It is important to select the appropriate account in the "Account" column to ensure the account you desire is selected. If you only have one Google Analytics account, it is already selected for you.
Under the "Property" column, click "GA4 Setup Assistant." This option may not be available if you already use Google Analytics 4.
Click on the Get Started button under "I want to create a new Google Analytics 4 property" and follow Google’s instructions.

A Smart Move for Businesses to Stay Ahead in the Online Game

The deadline to implement GA4, July 1, 2023, is rapidly approaching. Although it may involve some effort and a learning curve, businesses must embrace the latest technology to enhance their online presence and remain competitive. Failure to take action and transition to GA4 could result in the loss of valuable data collected by Google Analytics. Therefore, companies must act promptly and make the necessary changes to maintain their data-tracking capabilities and gain insights into user behavior.