Managed Technology Services:
Do More With Less
When it comes to productivity, reliability, and efficiency, bigger isn’t always better, especially for small business owners. Staying lean can help you remain agile and innovative, while also meeting all your technology needs. With scalable solutions designed to provide security and compliance customized for your needs, Managed Technology Services help keep overhead low and allow companies to focus on growing their business.
Delegate and Grow
Managed Service Providers (MSPs) allow you to outsource some of the day-to-day tasks associated with running your business, including network infrastructure, software, and security. By delegating some of the more arduous, complicated or time-consuming tasks, you can allow experienced professionals to cast a sharp eye on your operations and steer your business towards greater productivity and lower cost of ownership.
A variety of operational tasks can be outsourced to MSPs, including critical jobs and responsibilities that require too many resources or knowledge to effectively manage in-house. Generally speaking, businesses use MSPs to run everything from payroll to vendor relations and contract management. In an age when scalability of technology can be cost-prohibitive, many small businesses are turning to MSPs to manage their IT and network security needs.
More Insight, Lower Costs
By partnering with an MSP, you can regulate business expenses and rein in spending because you only pay for the services you need. Instead of handling all your IT tasks in-house, which often requires a full-time staff along with maintenance and overhead costs, an MSP bills you a monthly service fee that covers all your technology-related tasks, from network security to repair and upkeep. And because your MSP comes staffed with experts and trained specialists, you gain access to a vast store of knowledge and skill, allowing you to easily meet compliance regulations and industry standards alike for privacy and banking transactions.
Hit Your Mark, Exceed Your Expectations
Like many MSPs, Makios begins by evaluating your current circumstances to determine what processes are operating efficiently and which could use some improvement. You also benefit from our well-established relationships with suppliers, vendors, and other service providers. We use our knowledge of the industry, combined with our understanding of your business needs and processes, to develop a strategy that maximizes savings and introduces new levels of efficiencies so you can capitalize on every opportunity that comes your way. We keep an eye out for potential problems to help you mitigate risk and make confident decisions based on informed operational insight.
Don’t get bogged down by repetitive tasks, staff redundancies, or costly overhead. Let us shoulder the burden of your IT infrastructure. We can help reduce liabilities so you and your staff can focus on ambition, business growth and increased revenue.
We conclude our ITR with the strategy component. We evaluate your business practices and strategy. We take a look at your business plan and processes, your budget, and your plans for growth. We analyze whether those are in alignment with the current and future needs of both your business and your employees. Our knowledge and experience allow us to provide solutions aimed at saving money and improving efficiency over the life of your business, rather than a cheap fix that will only trigger more issues down the line. And because we develop an understanding of how your business operates, we can pinpoint areas of redundancy and help create an atmosphere that promotes productivity and informed business decisions.
After a complete evaluation of each component, we present you with your results and our recommendations which include a score rating the effectiveness of your current setup as well as potential areas of improvement.
After the 10,000-foot view of the preliminary ITR, true onboarding begins. All the elements from the first survey will now be broken down into individual details with an eye towards increasing operational efficiency while maintaining top-notch security and data reliability.
You are assigned a virtual network engineer (VNE) who will be with you for the duration of your contract. The VNE works with you and your employees to ensure that all of your systems are monitored and up to date and tweaks are made when necessary. We work with you on strategy and planning so we can implement and roll out new systems and software to help your business become more productive and continue to grow.
Business Analysis: Constant Improvement
At Makios we focus on technology management. When you partner with our team, you not only get a CTO, you get an elite squad of project managers and skilled IT support. Because we live and breathe in the small business space, we understand the difficulties involved in managing technology demands with budgetary and staging restraints. From security to telephony, we make sure you always stay connected and secure.
Implementation: Set and Forget
After installing our software tools and adding our monitoring platform, we will begin to document all system activities to establish the baseline of your network’s capabilities. Using the baseline as a guide, we begin to implement incremental improvements based on budget, existing priorities, and critical processes.
At every step of the process we continually assess how your system affects your business operations, from your day-to-day activities to upkeep and maintenance. By keeping an eye on emerging trends and continually monitoring and evaluating the service we provide, we allow you to focus on running and growing your business instead of managing the ins-and-outs of technology, security, and compliance, making us a true “set it and forget it” MSP provider.
Stop, Collaborate, and Listen
Communication, honesty, and transparency form every aspect of our business. That’s why we start every project with a conversation. By asking the right questions and never settling for generalities, we can dive deep into the details. That means we start by analyzing and evaluating your system to determine where we stand. After establishing a general idea of your system’s status and capabilities, we begin the process of elevating your network so it can better align with your business goals. This means tracking helpdesk requests and repair tickets to gauge what areas need attention first. Then we get to work upgrading hardware and introducing the right software and communication tools to transform your system from “adequate” to extraordinary.
But we don’t stop there! Once you’re up and running we continue to monitor your network operations, keeping a keen eye on recurring issues and potential problems. Phishing schemes plaguing your email? We can help. A virus appears unannounced? We can review activity logs to determine whether the threats are coming from inside your company or sneaking in through an unguarded entryway.
We Are Your CTO
We focus first on technology management. We are the CTO for any business operating without an internal IT team. That means we man your help desk and provide your project managers. We handle implementation and provide system security. In all, we manage, secure, and connect, from the server to the secretary.
We strive to be your partner in business, not just your technology vendor, so let us work for you to find the best services to fit your needs. Tracking down bids and researching providers takes time better spent expanding your business opportunities. Instead of wasting man hours researching your telephony option or internet services, why not let us do the legwork? Not only do we excel at helping small businesses make the most of today’s technology, we also leverage our experience and contacts to get you the best deal.
Get In Touch!
Call our offices today to speak with one of our professionals about how we can help.