Third-Party Security False Positives Affecting Remote Management Tools (NOT A CYBERATTACK)
Incident Details
Third-party anti-malware products are issuing false positive detections against legitimate N-able N-sight RMM and N-central executables. These detections may result in quarantine or blocking of management components, leading to disrupted endpoint connectivity, failed logins, or servers appearing offline. No evidence of malware, breach, or unauthorized activity has been identified. Vendor is coordinating with SentinelOne to update detection definitions.
Scope: This issue may affect some managed computers and servers where third-party security software has incorrectly flagged legitimate remote management components. Impact may include temporary login issues, systems appearing offline, or temporary loss of access to servers or shared resources until detection updates are applied.
