Privacy Policy
Who we are
Our website address is: https://www.makios.com.
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available at https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract any location data from images on the website.
Contact forms
When you submit a contact form on our website, we collect the information you provide (such as your name, email address, phone number, company name, and message) so we can respond to your inquiry and provide the requested services. We may store this information in our CRM and ticketing systems in order to manage ongoing customer relationships and service requests.
Cookies
If you leave a comment on our site you may opt in to saving your name, email address, and website in cookies. These are for your convenience so you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen‑options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (for example, videos, images, or articles). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third‑party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
We may use analytics tools to help us understand how visitors use our website so we can improve our content and services. These tools may collect information such as your IP address, browser type, pages visited, and time spent on pages in an anonymized or aggregated form.
Who we share your data with
We do not sell or rent your personal data. We may share your information with trusted service providers and business partners who assist us in operating our website, providing our services, or supporting our business (for example, hosting providers, analytics providers, or ticketing and CRM platforms). These parties are only permitted to use your information as needed to provide services to Makios Technology and must protect it appropriately.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely so we can recognize and approve any follow‑up comments automatically instead of holding them in a moderation queue. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. Contact‑form submissions and related correspondence may be retained for as long as necessary to provide services, maintain business records, or meet legal obligations.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam‑detection service. We may also store data with third‑party hosting, email, analytics, or CRM providers, as described above.
SMS Communications
When you provide your mobile number and opt in to receive SMS messages from Makios Technology, we use your number only to send you transactional and service‑related messages (for example: quotes, tickets, project updates, and account notices). We do not sell, rent, or share your mobile number or SMS opt‑in data with third parties for their own marketing purposes. Mobile opt‑in information will not be shared with third parties for marketing purposes. We may share your number and message data only with our service providers and telecommunications partners as necessary to deliver the SMS messaging service, subject to appropriate privacy and security safeguards.
