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Microsoft 365 • Degradation

Microsoft 365 Degradation

Created Aug 31, 2026, 2:27 PM • Last updated Sep 10, 2026, 12:27 PM
Medium Resolved

Incident Details

Microsoft is currently investigating a service issue affecting multiple Microsoft 365 services. Users may experience intermittent connectivity issues, delays, or reduced functionality across OneDrive, SharePoint, Exchange Online, Microsoft Teams, Microsoft Purview, and Microsoft Defender. Microsoft is actively testing a mitigation to ensure it resolves the issue without causing additional impact. Alternative remediation options are also being evaluated while these efforts continue.

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Scope: The issue may affect users across several Microsoft 365 services: OneDrive for Business and SharePoint Online: Users may experience difficulty accessing, opening, searching, refreshing, or synchronizing files and content. Some information may appear missing or outdated, and certain operations may be delayed or time out. Exchange Online: Users may experience difficulty connecting to or using email services across all connection methods. Microsoft Teams: Calendar and search functionality may be impacted. Presence and location information may also be delayed or fail to update. Microsoft Purview: Users and administrators may experience intermittent access or authorization issues. Some compliance and Data Loss Prevention (DLP) functions may also be delayed or unavailable. Microsoft Defender XDR: Users may experience intermittent authorization or access issues. The impact appears to be intermittent and service-specific rather than a complete Microsoft 365 outage. Microsoft continues to investigate, and the scope may be updated as additional information becomes available.

Incident Timeline

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Alert Created
Microsoft is currently investigating a service issue affecting multiple Microsoft 365 services. Users may experience intermittent connectivity issues, delays, or reduced functionality across OneDrive, SharePoint, Exchange Online, Microsoft Teams, Microsoft Purview, and Microsoft Defender. Microsoft is actively testing a mitigation to ensure it resolves the issue without causing additional impact. Alternative remediation options are also being evaluated while these efforts continue.